# Elements.cloud Reviews **Vendor:** Elements.cloud **Category:** [Requirements Management Software](https://www.g2.com/categories/requirements-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 37 ## About Elements.cloud Elements.cloud gives Salesforce teams clarity and confidence in how their Org works. See how it’s built, track what’s changing, understand the impact of every update, and design better solutions. Elements makes your metadata visible, connected, and easy to trust. From documentation generated directly from your Org, to impact analysis and governance insights, Elements helps Salesforce customers and partners design, document, and deliver change safely. Trusted by global enterprises, used by Salesforce Professional Services, and recognised by Gartner as a 2025 Cool Vendor in CRM, Elements.cloud turns complexity into clarity so teams can make intelligent change at speed. ## Elements.cloud Pros & Cons **What users like:** - Users highlight the **seamless Salesforce integration** of Elements.cloud, enhancing visibility and collaboration for improved outcomes. (8 reviews) - Users commend the **excellent customer support** from Elements.cloud, emphasizing their willingness to help and discuss concerns. (7 reviews) - Users highlight the **efficiency** of Elements.cloud in streamlining project execution and enhancing business processes. (7 reviews) - Users find the **intuitive interface** of Elements.cloud enhances process management and documentation, driving efficiency in customer support. (7 reviews) - Centralization (6 reviews) - Users love the **intuitive drag and drop feature** in Elements.cloud, enhancing workflow efficiency and team productivity. (6 reviews) - Users value the **extensive features** of Elements.cloud for streamlined KPI reporting and centralized org configuration. (6 reviews) - Automation (5 reviews) - Customizability (5 reviews) - Documentation (5 reviews) **What users dislike:** - Users find the **learning curve steep** for Elements.cloud, especially for newcomers and large projects, impacting onboarding. (5 reviews) - Users find the **confusing procedures** of Elements.cloud hinder onboarding and create challenges for new team members. (3 reviews) - Users find the **lack of guidance** challenging, especially during onboarding new team members to Elements.cloud. (3 reviews) - Users find Elements.cloud **not intuitive** , feeling overwhelmed by sophisticated features and a congested interface on large projects. (3 reviews) - Users find the **advanced features overwhelming** , especially when starting out or managing large projects without proper guidance. (3 reviews) - Steep Learning Curve (3 reviews) - Feature Complexity (2 reviews) - Users find the **insufficient information** in Elements.cloud complicates onboarding new team members and understanding features. (2 reviews) - Insufficient Tutorials (2 reviews) - Intuitiveness (2 reviews) ## Elements.cloud Reviews ### 1. Empowers Process Change with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Elements.cloud?** I like the metadata dictionary in Elements.cloud, especially with its impact assessment and field usage features. The ability to connect these to our business processes is invaluable because it helps us know where our configuration meets business processes. This connection is particularly helpful for us as a startup because our business processes often change, and we need to understand how our Salesforce configuration needs to adapt. The setup was very easy too, thanks to the support articles and videos that made the process straightforward. **What do you dislike about Elements.cloud?** Nothing to dislike. elements.cloud has helped massively. **What problems is Elements.cloud solving and how is that benefiting you?** I use Elements.cloud to know what's at risk before making changes to processes or Salesforce configuration, aligning business processes with IT. It helps connect configuration to business processes through a metadata dictionary with impact assessment and field usage. ### 2. Perfect to understand what’s really in your org **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Elements.cloud?** Elements actually helps you understand your Salesforce org properly. Before making changes I can quickly see what’s impacted instead of relying on guesswork. That alone has saved a lot of time (and avoided a few potential disasters). **What do you dislike about Elements.cloud?** There is definitely a bit of a learning curve at the start. Because the platform does a lot, it can take some time to really understand how to get the most value out of it. Once you get past the initial setup and adoption phase though, it becomes much easier to manage. **What problems is Elements.cloud solving and how is that benefiting you?** The biggest problem it solves is lack of visibility in my org. Previously changes have been made over time by different people, and eventually no one really knew what depends on what. Elements gave me a clear view of my org, especially dependencies between fields, flows, objects, and processes. Instead of spending hours investigating impact manually, I could see it straight away. ### 3. Brought me to another level of efficiency and clarity **Rating:** 4.5/5.0 stars **Reviewed by:** Laurent P. | Salesforce Technical Consultant and Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Elements.cloud?** Element Cloud has completely transformed how I manage business processes within Salesforce as a Freelance System Architect. The ability to visually map workflows and tie them directly to Salesforce configurations is a game-changer. The diagram-led process they are using to design and build on salesforce is exactly what was missing and fustrating me in my previous implementations. Ease of Use (★★★) – The interface is intuitive, and even with minimal training, you can start mapping processes quickly. The drag-and-drop functionality and visual clarity of process maps make collaboration seamless. • Ease of Implementation (★★★★★) – Getting started with Element Cloud was easy. The setup was smooth, and I was able to integrate it to my ways of working • Frequency of Use (Daily) – I use Element Cloud regularly for process documentation, impact analysis, and stakeholder collaboration. It has become an essential tool in my Salesforce business analysis toolkit. • Number of Features (★★★★☆) – The platform offers a comprehensive set of features, from process mapping to version control. • Ease of Integration (★★★★★) – Seamlessly integrates with Salesforce, making it easy to link processes to system components. The ability to connect with other tools ensures smooth workflow automation. **What do you dislike about Elements.cloud?** In Ease of use: the number of features can be overwhelming. I would really like if they could guide us into what is needed. For Example, I mostly work on small implementations for my clients. I would love a guided implementation on which diagrams and feature should be used for this specific use case within the app. I also think they need to update their documentations. Map is now called diagram, and I was a bit confused at first **What problems is Elements.cloud solving and how is that benefiting you?** Before using Elements.cloud, I faced several challenges in Salesforce business analysis and process documentation: Lack of Clear Process Documentation – Previously, mapping out business processes was scattered across different tools like Lucidchart or spreadsheets, making it difficult to maintain a single source of truth. • Benefit: Elements.cloud provides a structured, hierarchical process mapping approach that is easy to update and share with stakeholders. 2. Unorganized Requirement Gathering & Change Management – Managing Salesforce change requests was inefficient, often leading to scope creep, misalignment, and unnecessary rework. • Benefit: With Elements.cloud, I can track business requirements, align them with processes, and ensure all stakeholders are on the same page before development begins. 3. Difficult Impact Analysis & Risk Management – Understanding how a change impacts Salesforce org configuration (objects, fields, automation) was time-consuming and error-prone. • Benefit: Elements.cloud’s impact analysis features help me visualize dependencies and assess risks before implementing changes, preventing costly mistakes. ### 4. Centralized Metadata Repository That Simplifies Documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Ganesh V. | Business Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Elements.cloud?** It gives a single repository of our org’s metadata (objects, fields, flows, automation, integrations) along with process maps and documentation so i can see how things really work. It will be very useful in customer support. I'll use it regularly for updates. The features are completely user friendly. **What do you dislike about Elements.cloud?** So far everything seems good i don't have any negative as of now **What problems is Elements.cloud solving and how is that benefiting you?** Lack of visibility / “black-box” orgs Many implementations (for example in Salesforce) become opaque: lots of custom objects, fields, automations, integrations — and no one really understands how it all fits together. ### 5. Streamlined Process Management with Intuitive Features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Elements.cloud?** I absolutely love Elements.cloud's drag and drop feature for diagrams, which stands out as a game changer in my workflow. This functionality makes managing processes and tying them directly to Salesforce configurations feel extremely natural and intuitive. With the drag and drop feature, I can effortlessly navigate complex workflows without the need for manual entry, as the system reads Salesforce configurations directly. This ease of use is complemented by the tool's accessibility, making it very easy for any team member to get started quickly. The learning curve is minimal, which means that new team members can readily pitch in, enhancing team productivity. Additionally, the initial setup was straightforward due to the excellent support from the Elements.cloud team and the comprehensive documentation they provide. Overall, Elements.cloud simplifies process management within Salesforce and makes our operations much more efficient. **What do you dislike about Elements.cloud?** I find the 'producers' aspect of Elements.cloud to be confusing, especially for new team members or engineers. This has led to issues when onboarding new developers. The guided support available could be improved to better assist in these situations. **What problems is Elements.cloud solving and how is that benefiting you?** I find Elements.cloud simplifies managing business workflows within Salesforce, thanks to its user-friendly drag-and-drop features. It enables natural process visualization and configuration, facilitating quick team onboarding and enhancing overall efficiency. ### 6. Organized and Transparent Documentation for Salesforce Success **Rating:** 5.0/5.0 stars **Reviewed by:** Sabri S. | trainer, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Elements.cloud?** Elements.cloud provides an organized and transparent method for documenting procedures and comprehending how everything works together in Salesforce. **What do you dislike about Elements.cloud?** New users may initially feel overwhelmed by certain sophisticated features. When working on large projects, the interface may also feel congested. **What problems is Elements.cloud solving and how is that benefiting you?** It lowers the possibility of making changes without fully comprehending their effects and aids in maintaining the organization of Salesforce documentation. ### 7. Provided valuable metrics the helped me assess my client's Salesforce org. **Rating:** 5.0/5.0 stars **Reviewed by:** Chip S. | Sr Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Elements.cloud?** * Automated the process of documenting my client's Salesforce org, which saved me time and ensured consistency. * Provided valuable indications of technical debt i could communicate with my client. * The team at Elements was very willing to help out or even jump on a call to discuss questions about the product. * The change management features appear to be invaluable for dependency analysis and change tracking, although i have not yet had a chance to use them in practice. * The hierarchical UPN diagrams are the process diagramming solution i've been waiting for. And the Elements tools for building UPN's were intuitive and user friendly. * The elements product was easily integrated with my client's org. **What do you dislike about Elements.cloud?** The tech debt findings actually left me wanting even more. Perhaps it could provide more classification of tech debt so i can better understand the criticality and prioritize my refactoring efforts. I'd also like the tool to better explain exactly how it's deriving some of these metrics. I spent a good bit of time writing my own custom soql to figure out what Elements was doing. **What problems is Elements.cloud solving and how is that benefiting you?** As a consultant I can quickly glance at various metrics regarding my client's org and see where there may be risk that impact my project or even opportunities to sell refactoring services. ### 8. My review **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea Giovanni B. | Impiegato, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Elements.cloud?** The ability to customize one's activities according to any need **What do you dislike about Elements.cloud?** A bit too heavy in terms of graphics **What problems is Elements.cloud solving and how is that benefiting you?** Speed in responses to Clients. ### 9. Insightful information into our Salesforce Org **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi G. | Database Coordinator/Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Elements.cloud?** Elements has been extremely helpful in pinpointing changes made to our Salesforce Org and essentially an audit trail for those changes. If you've used Salesforce as an admin/dev, you know it does not track logs and audit trails well beyond basic field history changes. Object, Apex Classes, and other structural changes are not easily found otherwise. Elements has given us the ability to ensure what's happening when and where, as well as who, which is vital to us as admins **What do you dislike about Elements.cloud?** The only downside I have found is that at times the chrome browser often does not log me into the right space and I need to manually change it or the URL itself. **What problems is Elements.cloud solving and how is that benefiting you?** Auditing and tracking changes in Salesforce ### 10. Elevate your Change Intelligence with Elements.cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Elements.cloud?** The ability to accelerate time to value by enabling our teams to work collaboratively to define what the business needs and then deliver the updates rapidly, with confidence. Impact Analysis at our fingertips, which allows us to understand the risk of change and dramatically reduce the time to understand our Salesforce configuration, the risk areas, and the implications of making changes. This gives us a more complete picture of our org. Additionally, we can turn individual knowledge into institutional knowledge, which gives us a single source of truth and keeps knowledge current/accessible in a centralized location through automatic and continuous documentation. **What do you dislike about Elements.cloud?** Still a little early for us to tell, as we are still in the Implementation stage, but so far the Elements.cloud team are available to answer any questions or issues. They are constantly updating the functionality to accomodate any changes needed. **What problems is Elements.cloud solving and how is that benefiting you?** It is helping with org understanding and org management, as well as being a driving factor for how our team works on a day to day related to Requirements, Solutioning, and Development in our Change Management process. ### 11. Very intuitive and capable toolkit! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Elements.cloud?** There is so much added value in the platform, it's hard to just pick one thing. If I had to choose I believe I would actually choose the UPN Diagramming -> Story conversion features. Very cool! **What do you dislike about Elements.cloud?** So much powerful insights can be overwhelming. If there was a detailed instructional guide of "here is where to start, then here, then here" to go through and give examples and specifics along the way, I think that would be helpful. I am new to Salesforce so I did not really know where to start. **What problems is Elements.cloud solving and how is that benefiting you?** Organization of business processes and addressing technical debt within the Salesforce ecosystem. ### 12. Like a swiss army knife **Rating:** 5.0/5.0 stars **Reviewed by:** Dwayne S. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Elements.cloud?** There are just some many features and use cases and direent ways you can use the application. From facilitating process capture documenting of salesforce org and a much easlyer clear why to understand how metadata in Salesforce is being used. They have made is super easy to intetragte to Salesforce and for every day admins or experianced consults to make it part of there everyday tasks. And if you ever need help the team are always on hand. **What do you dislike about Elements.cloud?** There are a few parts like when creating mapps and joining the lines they done stay connected in the way you wanted all the time. **What problems is Elements.cloud solving and how is that benefiting you?** It is great to have a tool that lets you document what you need to do while you are doing it live with the stakeholders. When connected to Salesforce, tracking and documenting the org metadata is easy. Being able to relate user stories and requirements to process diagrams helps validate things as you go and ensures project teams are aligned with users ### 13. Amazing tool. As consultant, use it everyday. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy B. | Founder|Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Elements.cloud?** Gives me complete visibility into on the Salesforce instance is being used. **What do you dislike about Elements.cloud?** There really are no downsides to using Elements.cloud. **What problems is Elements.cloud solving and how is that benefiting you?** Diagraming. Things to consider when making changes to the instance. What changes are being made to the instance. ### 14. Elevate your metadata analysis with a few clicks using Elements.Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Elements.cloud?** Ability to create KPI reports for leadership to understand ROI; understand complete picture of org configuration in 1 centralized tool; manage backlog & write user stories; architect diagramming; design solutions; assess technical conflicts; help configure & build; identify root cause; capture feedback **What do you dislike about Elements.cloud?** Would like to see more recommendations & next steps when running out-of-the-box checks, similar to Salesforce Checks **What problems is Elements.cloud solving and how is that benefiting you?** Ability to understand deep levels of metadata in few clicks, saving time on analysis ### 15. Elements Cloud is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Elements.cloud?** Elements is an essential tool set for successful design and execution of either an Agentforce or regular enhancement project. It helps teams think through how stuff should work, how it works today, how workflows will behave. **What do you dislike about Elements.cloud?** It's great. We need to connect the dots with illustrations actually creating agents! **What problems is Elements.cloud solving and how is that benefiting you?** Coomunication between solution architect and client: illustration of current and planned workflows, discussion of how stuff works and how we'd like it to work ### 16. Effortless Cloud Management with Elemen.Cloud **Rating:** 3.5/5.0 stars **Reviewed by:** Deepak R. | Full-stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Elements.cloud?** Elemen.cloud provides an intutive and visually appealing interface for managing processes and documentation.Its seamless integartion with salesforce, combined with powerful process mapping and version control,makes an tool for improving business efficiency and great customer support. **What do you dislike about Elements.cloud?** While Elements.cloud offers robust features, the learning curve can be somewhat steep for new users. **What problems is Elements.cloud solving and how is that benefiting you?** Elements cloud streamlines sales processes by providing clear,visual documentation and ensuring teams follows standardized workflows.which improves onboarding and boosts productivity. ### 17. How do you develop with out it **Rating:** 4.5/5.0 stars **Reviewed by:** Jason R. | Salesforce Admin, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Elements.cloud?** The impact analysis alone is worth its weight in gold. being able to see what a single field touches is great weapon in the art of "No" :) **What do you dislike about Elements.cloud?** I wish some of the tiles in the UI were drill downs so you can dive deeper into the infromation **What problems is Elements.cloud solving and how is that benefiting you?** Impact analysis and Business analysis tool. we have multiple orgs, and that comes about from Mergers and Acquisitions. being able to see how the org is architected. we will also start to use for our BA's to ddocument user stories and process map request. ### 18. Excellent Tool for Business Analysis, UPN Mapping, and Understanding your Salesforce Org **Rating:** 5.0/5.0 stars **Reviewed by:** Rita H. | Principal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Elements.cloud?** The first and daily update of the health of the org is invaluable but even more valuable is that you can trace your org dependencies via the Analytics. The UPN tool is so much easier to use than other tools I have used to do mapping. Their customer support is outstanding. **What do you dislike about Elements.cloud?** Nothing! They are constantly updating the functionality to accomodate any changes needed. **What problems is Elements.cloud solving and how is that benefiting you?** Using thier tool to analyse Salesforce configuration and tech debt has significantly reduced the amount of time it takes us to analyse and make reccomendations for improvements to an existing org. This allows us to assist our customers in areas where they need it most. ### 19. best plateform for business flowchart **Rating:** 5.0/5.0 stars **Reviewed by:** Jawahar S. | Product Security Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Elements.cloud?** it is very helpfull fo rdocument management and easy interface for buisness management **What do you dislike about Elements.cloud?** i don't see anthing difficulty from here bcz best support team **What problems is Elements.cloud solving and how is that benefiting you?** easy way to solve orgonaization problem and mind mapping problem , easiest way to create architecture of problem statement in business ### 20. Invaluable tool for admins who want speed and clarity **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler B. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Elements.cloud?** Elements allows me and my entire Revenue Operations team to have full clarity into what is going on inside our Salesforce org. The way it allows us to very quickly assess risk of changes and audit permissions and has paid dividends since we aquired it as a team. Elements.cloud is one of those tools that once you've used it on a major project you can't imagine going back to using the famous "Where is this used?" button or searching an entire orgs metadata to find dependencies. If you're a company that values data driven decisions then Elements.cloud is a great example of a product that yields significant asymmetric ROI. If you use this product be sure to checkout their Chrome extension! I use their chrome extension all the time because I can very quickly investigate any user reported visibility or read/write access issues. Furthermore, the entire Elements.cloud team is a great group of people to work with-- shout out to Condrad! They're quick to address questions or concerns and their documentation and training material is second to none. There's a LOT of features within Elements so I'd highly recommend spending time in the free Elements.cloud academy. **What do you dislike about Elements.cloud?** I have come across metadata types that aren't supported in their sync, at least at this time, but that has only been true in very limited and somewhat obscure cases. **What problems is Elements.cloud solving and how is that benefiting you?** Elements allows us to access risk quickly and make decisions faster. This allows us to evaluate potential impacts of feature requests and implement them with speed and confidence. ### 21. Extraordinary tool to document your Salesforce Org and Business Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Elements.cloud?** Elements Cloud enables my organization to document business processes, and tie them to Salesforce Meta Data as well as Jira ticketing for change requests. This provides our tech team with a better understanding of the process in order to taylor features & automation while reducing risk and increasing speed for changes. With AI and a few bullet points, the team can have their processes drawn for them and then Jira tickets automatically created from the process. **What do you dislike about Elements.cloud?** The least helpful is tying meta data to a release for release documentation. **What problems is Elements.cloud solving and how is that benefiting you?** Elements provides a solution to document a business process from which change requests can be created - providing the tech team the full picture of what the business is trying to achieve. This allows the tech team to provide a solution that is taylored to the problem the business is trying to solve. Having the processes and Salesforce meta-data documented along with dependencies is enabling our team to more easily complete an impact analysis so the changes can be more easily estimated and deployed with less risk. The AI aspects of the tool are empowing business users to create diagrams quickly and easily - greatly increasing adoption of using business process diagrams. ### 22. Useful for change reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Elements.cloud?** I really like the feature for change tracking. It is really useful for keeping source control in order. It is also really easy to integrate. **What do you dislike about Elements.cloud?** The only downside is that is not so intuitive to use -- I would love to have an onboarding session for customer success **What problems is Elements.cloud solving and how is that benefiting you?** Is helping me on tracking changes that are not tracked as part of our version control system (git) ### 23. If it's not in Elements... **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl B. | Platform Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Elements.cloud?** Elements is central to our change intelligence program. It is integral to aligning our business processes to our technical processes. It allows for our teams to quickly determine where we need to focus efforts and where not to focus. **What do you dislike about Elements.cloud?** The biggest issue we have is around the sharing of diagrams. It is not scalable for large organizations. I believe they are actively working on it to enable groups. **What problems is Elements.cloud solving and how is that benefiting you?** Diagramming both business and technical processes. Intelligence on components within the platform. ### 24. Essential for Salesforce impact analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Elements.cloud?** I can relate Epics and Stories that represent what users are asking us for and associate those updates directly to Salesforce metadata. It help us identify conflicts across stories included in a single release and has helped collaborate to know who is changing what when. The support team is fantastic and has pretty good response time, but there are lots of self-help resources available. This has become an essential tool for our team and would definitely purchase again. **What do you dislike about Elements.cloud?** There are little UI gotchas when you're first learning how to navigate the system, but when you're in there daily you quickly learn how to get through everything with ease. **What problems is Elements.cloud solving and how is that benefiting you?** Helps us give business process context around our Salesforce metadata. Allows us to flag items that could be reviewed or deleted in the future. ### 25. I don't know what I would do without Elements.Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Elements.cloud?** Integrating and implementing Elements was easy. It is super easy to use, and they introduce valuable new features on a regular basis. I use it every day. Customer support is excellent! **What do you dislike about Elements.cloud?** I can't think of anything that I dislike about Elements.cloud. **What problems is Elements.cloud solving and how is that benefiting you?** Elements.cloud helps us understand our complex configuration and how they interact. ### 26. Referred to many colleagues already **Rating:** 5.0/5.0 stars **Reviewed by:** Darren B. | Mgr, Salesforce and Data Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2024 **What do you like best about Elements.cloud?** The "mission control" view and administration of so many Salesforce development, optimization, and documentation aspects. It even extends into the stakeholder (discussion) and user management (help/feedback in UI) realms. **What do you dislike about Elements.cloud?** Minor revisions needed like some outlyer metadata types and some UI and reporting enhancements. **What problems is Elements.cloud solving and how is that benefiting you?** Documentation, process mapping, metadata optimization, and release management. ### 27. Element.cloud, fantastic, fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Elements.cloud?** How fast the creation is and how easy it is to share **What do you dislike about Elements.cloud?** Lack of a comprehensive mobile application **What problems is Elements.cloud solving and how is that benefiting you?** Deploying processes in a fast and easely inderstandable format. ### 28. Elements Cloud is the best! **Rating:** 4.5/5.0 stars **Reviewed by:** Megan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Elements.cloud?** We can collaborate as a team and make changes quickly and accurately. It helps us with the Salesforce cycle and is an excellent tool while at work. I am glad my job has it offered to us. **What do you dislike about Elements.cloud?** I have had a good experience using Elements Cloud so far. Maybe the price is a little bit of an issue, but I believe it is worth the cost to help streamline my job and help with Salesforce. **What problems is Elements.cloud solving and how is that benefiting you?** Elements Cloud helps us solve Salesforce efficacy and become more accurate and streamlined. I like it and enjoy using it with the program's ease, especially along with Salesforce. ### 29. Experience of elements clouds **Rating:** 3.5/5.0 stars **Reviewed by:** Aditi B. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2022 **What do you like best about Elements.cloud?** This tool since the beginning i found it very helpful in lot of aspects, out of all aspects i found it most important aspect as an analyst it help clean up in our organisation. **What do you dislike about Elements.cloud?** So far i have used this product a lot, and till date I found everything very appropriate and the way it was designed covered all the aspects which would be typically required by the end user. **What problems is Elements.cloud solving and how is that benefiting you?** The problem of cleanup so far we have faced and this tool helps a lot ### 30. Great tool for mapping out business processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Elements.cloud?** Mapping internal business processes accross all departments, easy to use, easy to share maps and drill down through maps is really powerful. **What do you dislike about Elements.cloud?** Nothing for now but the costing might be the issue. **What problems is Elements.cloud solving and how is that benefiting you?** For diagramming process flows and always liked its hierarchical process. ### 31. Highly recommended. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2022 **What do you like best about Elements.cloud?** Quickly pin point what broke your org and fix it. **What do you dislike about Elements.cloud?** Nothing as such. Costing might be issue for some people but it worth. **What problems is Elements.cloud solving and how is that benefiting you?** Changes after new release are hard to sync. But now elements help us to figure out what happened ### 32. Good Experience to explore this **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Elements.cloud?** The way the website designed is good but much more improvement is required. **What do you dislike about Elements.cloud?** As of now all okay. The navigation & the representation of the site needs to be improved. **What problems is Elements.cloud solving and how is that benefiting you?** I have used diagramming. ### 33. Great multi-use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Elements.cloud?** I like the ability to attach instructional documents and videos to help end-users understand objects and fields. I also really like the built-in process mapping ability, including the ability to do sub-process maps within the same app. We have also found it to be useful when determining wider reaching effects of editing or deleting fields within our instance. I can see us using Elements to clean up clutter in our instance when we have time for such a project. **What do you dislike about Elements.cloud?** I am not a fan of every click opening in a new window. It makes it unwieldy after clicking around for even a few minutes, and difficult to navigate sometimes. Now that we have the product, it's been easy to tell that we are being leveraged to try to get other companies we're working with to use Elements as well. I understand the tactic and see the value in our partners using the same product, but it has caused extra work and unnecessary meetings for us when it is not our priority at the moment in the project and we need to focus elsewhere. **What problems is Elements.cloud solving and how is that benefiting you?** We are improving the functionality and accessibility of our internal process maps - and I hope that we'll eventually open them up to more end users. It's also been extremely helpful in giving us more insight into what's in our org and improving our documentation as we add more descriptions and improved labeling. ### 34. Elements makes processes clearer to the end user. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Elements.cloud?** The ability to drill down into specific processes. Also, being able to add resources and their responsibilities, as well as attachments to each process make's for a much clearer picture compared to needing multiple swim lanes and notes. **What do you dislike about Elements.cloud?** It takes a little time getting used to the UPN format after years of visio and lucidcharts, so additional training would be valuable. **What problems is Elements.cloud solving and how is that benefiting you?** We are still at the early stages of using Elements, but we see benefits in documenting our processes and being able to tie the directly to our Salesforce organization, as well as make them more easily digestible to end users. ### 35. Getting your arms around your org **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2021 **What do you like best about Elements.cloud?** View of metadata and metadata analytics updated daily Understanding what your org looks like with crisp, readable charts and reports Ability to track changes to your org daily Dependencies Process mapping **What do you dislike about Elements.cloud?** While Elements users are able to add [by .csv ] metadata from other systems, those data points are static and require an outside integration - almost manual - to gather the information. **Recommendations to others considering Elements.cloud:** Register and dive in (although, that is counterintuitive regarding our purpose). Nonetheless, don't let the perfect be the enemy of the useful. **What problems is Elements.cloud solving and how is that benefiting you?** The ability at a moments notice to understand what is happening in my org ### 36. Better than most but not great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Elements.cloud?** Ability to link processes to salesforce metadata and tie together with user stories and requirements. **What do you dislike about Elements.cloud?** limited views for requirements and stories. interface is not intuitive. tasks functionality does not work. links do not roll-up and it is very hard to track new links/activity **Recommendations to others considering Elements.cloud:** good tool for basic change management in salesforce **What problems is Elements.cloud solving and how is that benefiting you?** tagging changes to salesforce configuration with user stories and requirements ### 37. Simple but incredibly effective **Rating:** 4.0/5.0 stars **Reviewed by:** Eleanor M. | Senior Salesforce Admin/Developer, Publishing, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2018 **What do you like best about Elements.cloud?** The ability to have layers so you can start with a high level view and drill down to detailed information **What do you dislike about Elements.cloud?** The limitation of the available shapes for use. **What problems is Elements.cloud solving and how is that benefiting you?** Being able to explain and define a complex data model by starting high level and drilling down. ## Elements.cloud Discussions - [Which features of Elements is my valuable to you; what is the use case or what problem does Elements help solve?](https://www.g2.com/discussions/46529-which-features-of-elements-is-my-valuable-to-you-what-is-the-use-case-or-what-problem-does-elements-help-solve) - 1 upvote - [What is the value of having BUSINESS PROCESSES metadata accurately tracked and related specifically to your implementation?](https://www.g2.com/discussions/46528-what-is-the-value-of-having-business-processes-metadata-accurately-tracked-and-related-specifically-to-your-implementation) - 1 upvote - [View Elements.cloud pricing details and edition comparison](https://www.g2.com/products/elements-cloud-elements-cloud/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-27+06%3A03%3A11+-0500&secure%5Bsession_id%5D=6d76e96e-6b76-4e5f-8cd4-98d8bb872adb&secure%5Btoken%5D=89a4e13870536c0d73985d750fb336dbda37a93adb63443787532d08ec46baa8&format=llm_user) ## Elements.cloud Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Elements.cloud Features **Analytics** - Analytics **User Analysis** - Survey Implementation - Data Analysis **Guide Options** - Rich Text Editor - Drag and Drop Editor - Page Templates - Video Tutorials - Document Upload **Collaboration Tools** - Collaborative Editing - Task Management - Notes and Comments **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Architecture Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Knowledge Base** - Q & A - Link Sharing - Searchable **Execution** - Team Collaboration - Project Management - Task Management **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Guide Tools** - Prerequisites - Workflows - Training Modules - Analytics **Visual Tools** - Styles and Themes - Image Import - Custom Icons **Administration** - Requirements Listing - Centralized Information - Traceability **Security** - Verification - Role-Based Permission - Public vs Private **Roadmapping** - Roadmaps - Timelines **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Access Options** - Multi-Language Support - Mobile Device Support - Single Sign-On (SSO) **Mind Map Availability ** - File Formats - Cloud Storage Integration - Mobile Application - Desktop Availability **Communication** - Stakeholder Communication - Internal Communication Enablement **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Procedural** - Automated Creation & Testing **Platform Basics - Digital Adoption Platform** - Integration - Communications **Agentic AI - Mind Mapping** - Autonomous Task Execution - Decision Making **Communication** - Social Features - Tagging - Upload - Comments **Analytics - Digital Adoption Platform** - Analytics **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning ## Top Elements.cloud Alternatives - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,541 reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) - 4.5/5.0 (1,209 reviews) - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (12,954 reviews)