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eKomi Reviews & Product Details - Page 2

eKomi Overview

What is eKomi?

eKomi, The Feedback Company is the only Goldman Sachs-backed independent provider of transaction-based reviews & ratings. As a Google worldwide partner, eKomi has gathered & published over 50,000,000 reviews for customers using its groundbreaking social commerce technology. eKomi generates seller ratings, customer reviews, product reviews & social recommendations, to create viral effects on websites, social media, and search engines which allow for a successful revenue generating impact for businesses. All reviews are checked via algorithm and manually before getting published on our clients' Trust Pages, and on Google, Bing, Yahoo, and Facebook. We have developed the most varied and innovative review generation methods which allow our clients to request feedback from any and all of their clients, a fact which is reflected in our high response rates. We collect more and better reviews than any other company in the business, which is why working with eKomi represents the best return on your investment.

eKomi Details
Discussions
eKomi Community
Languages Supported
Arabic, Czech, German, English, Finnish, French, Hebrew, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai
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Product Description

eKomi is a global leading provider of transaction-based reviews and ratings.


Seller Details
Year Founded
2008
HQ Location
Berlin, Berlin
Twitter
@eKomi
2,808 Twitter followers
LinkedIn® Page
www.linkedin.com
180 employees on LinkedIn®

ML
Overview Provided by:

Recent eKomi Reviews

Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Shocking Experience"
The software was ok until they changed it and then it went downhill really badly and then they blamed their customers instead of taking responsibilty.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Cheap but not the best reviews platform"
User-friendly. We can now conduct pulse surveys with our employees and quickly analyze the results using real-time analytics
Roi Z.
RZ
Roi Z.Enterprise (> 1000 emp.)
3.5 out of 5
"Senior director of cyber security"
Performance, user friendly interface,great support
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

eKomi Media

eKomi Demo - eKomi-Collection-Methods.png
eKomi has the most diverse and innovative review collection methods, to help you collect more and better reviews.
eKomi Demo - eKomi Certificate Page and Seal
Display all of your reviews on your independently certified Trust Page, which featrues your eKomi Seal of Approval
eKomi Demo - Stars on Ads and in Organic Search
All ratings collected through eKomi are syndicated to Google and can be displayed as stars on your Ads / in Organic Search
eKomi Demo - eKomi Facebook Integration
Integrate your eKomi Trust Page into your Facebook Profile to generate trust and increase your social proof.
Answer a few questions to help the eKomi community
Have you used eKomi before?
Yes

14 eKomi Reviews

2.8 out of 5
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14 eKomi Reviews
2.8 out of 5
14 eKomi Reviews
2.8 out of 5

eKomi Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons

Overall Review Sentiment for eKomiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jonathan D.
JD
Managing Partner
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eKomi?

I help run a small, all-volunteer nonprofit and eKomi has been super helpful getting us to leverage their platform within our budget. Part of our nonprofit mission is digital marketing education, and the staff at eKomi helped us put together a great seminar presentation about review collection/management. The was very educational, full of great data, and not salesy keeping with our mission. They've also offered to write a blog post about our nonprofit to help promote our programs. The benefit we see in sticking with eKomi is the integration with Google search results and AdWords. Having a star rating in those results is a powerful tool! If things go south with eKomi, I'll be sure to update this review, but so far we have been very pleased with the last 12 months. Review collected by and hosted on G2.com.

What do you dislike about eKomi?

If you go off-platform you lose your reviews, so it's important to understand that risk up front and to continue to solicit reviews cross-platform (G+, Facebook, Yelp, etc.). Review collected by and hosted on G2.com.

Recommendations to others considering eKomi:

Be sure to understand that the reviews you collect in eKomi belong to eKomi. If you go off-platform you will lose them. Review collected by and hosted on G2.com.

What problems is eKomi solving and how is that benefiting you?

Review solicitation is easy/quick, our reviews can now be displayed in both paid and organic search results! Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about eKomi?

I was a good solution 4 four years ago but now the are several other solution with more features Review collected by and hosted on G2.com.

What do you dislike about eKomi?

The user experience is the worst point, it's so 2016 ;-) Review collected by and hosted on G2.com.

What problems is eKomi solving and how is that benefiting you?

collecting reviews Review collected by and hosted on G2.com.

Mike B.
MB
Co-Founder and Business Development Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about eKomi?

The most helpful benefit is being able to see more concrete data from our employees from pulse surveys (Really important in my industry) allowing more transperancy within our team and allowing us to be more effective. Review collected by and hosted on G2.com.

What do you dislike about eKomi?

Figuring out how to use the service, but I signed up for a call with the consultants to help me out with it. Review collected by and hosted on G2.com.

What problems is eKomi solving and how is that benefiting you?

eKomi helped me understand my team and who to look after, so we have no unhappy customer support agents, it has helped us quickly understand any holes we have on our, part and serve customers better with a happier team. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eKomi?

Ease of use. We are now able to engage our employees with pulse surveys and analyze the data with real-time analytics. Review collected by and hosted on G2.com.

What do you dislike about eKomi?

I typically prefer monthly billing but it was not a huge problem with eKomi because of their low price point. Review collected by and hosted on G2.com.

Recommendations to others considering eKomi:

Give it a shot Review collected by and hosted on G2.com.

What problems is eKomi solving and how is that benefiting you?

We now have our fingers on the pulse of our employee’s mood, behavior and the impact it has on their performance. We are engaging the dissatisfied employees in a timely manner and creating brand ambassadors out of the happy employees by driving them to leave positive feedback on social networks. Review collected by and hosted on G2.com.