Strong partnership and willigness to improve the platform together. The technology part is important but there are more solutions in/coming to the market. In the end a key differentiator is the culture, people skills and vision of EF that makes the difference. Review collected by and hosted on G2.com.
As EF gets bigger the speed of innovation and adaptability seems to reduce similar to other technology platforms before them. Its understandable but may impact longer term our decision to stay on the platform.
Other point is missing or low level functionality of the platform in certain areas. Example the platform is referred to as an intelligence platform but the intelligence part of it is actually poor with a lack of strong analytical tools to do deep dives on the data and behavior of users on the platform. So ironic to call something an intelligence platform where it does not deliver a lot of intelligence to the executive levels in companies like us. Review collected by and hosted on G2.com.
We appreciate your positive feedback on our strong partnership and commitment to improving the platform together. We understand your concerns about the speed of innovation and adaptability as we grow, and we are continuously working to address these challenges.