Egnyte Pricing Overview

Egnyte is user friendly. We use Egnyte to store all the data for our marketing programs and for the team to upload daily reports and reports that go to clients. Review collected by and hosted on G2.com.

Egnyte has a tendency to increase pricing without added value. They also try to hard sell customers when they have a management change. Review collected by and hosted on G2.com.

Egnyte’s support staff have consistently been professional, knowledgeable, and easy to communicate with. I appreciated being able to speak with someone fluent in English who understood technical issues without requiring multiple handoffs. That part was a plus.

Ease of use was decent, but not anything special. I can get the same with Google Drive, OneDrive or Dropbox. Review collected by and hosted on G2.com.

Where do I begin? The biggest issue came when I needed short-term access to a single account for one of my customers. Egnyte refused, unless we paid for an entire year of service—$1,285.92—just to get two hours of access. That’s not flexibility, that’s extortion. We offered to pay a reasonable fee for limited access, but Egnyte wouldn’t budge.

Another major frustration: there is no free or included admin account. You must burn a paid license for even the most basic administrative access. As an MSP managing accounts for clients, this is a serious limitation.

Ease of Implementation and Inegration: Not terrific. I had to touch each user's computer to get the Egnyte client installed. Also, the client is unstable, but to be fair, the OneDrive client isn't very stable either.

Recommendations to others considering Egnyte:

If you're a managed service provider or you value fair business practices, think carefully. There are other platforms out there with more flexible policies and pricing that don't hold your data hostage. Dropbox is excellent and you can get a BAA. Same goes for OneDrive. Review collected by and hosted on G2.com.