# Top 10 eFax Online Fax Service Alternatives & Competitors **Average Rating:** 4.4/5 **Total Number of Reviews:** 196 Research alternative solutions to eFax Online Fax Service on G2, with real user reviews on competing tools. Online Fax Software is a widely used technology, and many people are seeking time saving, powerful software solutions with user authorization - hipaa compliant messaging and compliant emailing - hipaa compliant messaging. Other important factors to consider when researching alternatives to eFax Online Fax Service include emails. The best overall eFax Online Fax Service alternative is iFax. Other similar apps like eFax Online Fax Service are RingEX, Documo, GoTo Connect, and Connecteam. eFax Online Fax Service alternatives can be found in [Online Fax Software](https://www.g2.com/categories/online-fax) but may also be in [VoIP Providers](https://www.g2.com/categories/voip-providers) or [Email Encryption Software](https://www.g2.com/categories/email-encryption). ## Best Paid & Free Alternatives to eFax Online Fax Service - [iFax](https://www.g2.com/products/ifax/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [Documo](https://www.g2.com/products/documo/reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - [Textline](https://www.g2.com/products/textline/reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) ## Top 10 Alternatives to eFax Online Fax Service Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how eFax Online Fax Service stacks up to the competition, check reviews from current & previous users in industries like Hospital & Health Care, Accounting, and Mental Health Care, and find the best product for your business. ### 1. [iFax](https://www.g2.com/products/ifax/reviews) By iFax **Average Rating:** 4.7/5 **Total Reviews:** 479 iFax is the leading digital fax platform for iOS, MacOS, Android, Windows and the web, servicing over 5 million users globally who have transmitted over 20 million faxes. Reviewers say compared to eFax Online Fax Service, iFax is: - Easier to admin - More usable - Better at support Categories in common with eFax Online Fax Service: [Online Fax](https://www.g2.com/categories/online-fax) **Compare:** [eFax Online Fax Service vs iFax](https://www.g2.com/compare/efax-online-fax-service-vs-ifax) **Compare iFax with other alternatives:** - [iFax vs RingEX](https://www.g2.com/compare/ringex-vs-ifax) - [iFax vs Documo](https://www.g2.com/compare/documo-vs-ifax) - [iFax vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-ifax) - [iFax vs Connecteam](https://www.g2.com/compare/connecteam-vs-ifax) - [iFax vs Paubox](https://www.g2.com/compare/paubox-vs-ifax) - [iFax vs Weave](https://www.g2.com/compare/weave-weave-vs-ifax) - [iFax vs Virtru Email Encryption](https://www.g2.com/compare/virtru-email-encryption-vs-ifax) - [iFax vs Textline](https://www.g2.com/compare/textline-vs-ifax) - [iFax vs Rocket.Chat](https://www.g2.com/compare/rocket-chat-vs-ifax) ### 2. [RingEX](https://www.g2.com/products/ringex/reviews) By RingCentral **Average Rating:** 4.2/5 **Total Reviews:** 1,410 AI-powered communications that redefines customer engagement for modern teams. Reviewers say compared to eFax Online Fax Service, RingEX is: - Slower to reach roi Categories in common with eFax Online Fax Service: [Online Fax](https://www.g2.com/categories/online-fax) **Compare:** [eFax Online Fax Service vs RingEX](https://www.g2.com/compare/ringex-vs-efax-online-fax-service) **Compare RingEX with other alternatives:** - [RingEX vs iFax](https://www.g2.com/compare/ringex-vs-ifax) - [RingEX vs Documo](https://www.g2.com/compare/documo-vs-ringex) - [RingEX vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-ringex) - [RingEX vs Connecteam](https://www.g2.com/compare/connecteam-vs-ringex) - [RingEX vs Paubox](https://www.g2.com/compare/paubox-vs-ringex) - [RingEX vs Weave](https://www.g2.com/compare/ringex-vs-weave-weave) - [RingEX vs Virtru Email Encryption](https://www.g2.com/compare/ringex-vs-virtru-email-encryption) - [RingEX vs Textline](https://www.g2.com/compare/ringex-vs-textline) - [RingEX vs Rocket.Chat](https://www.g2.com/compare/ringex-vs-rocket-chat) ### 3. [Documo](https://www.g2.com/products/documo/reviews) By Documo **Average Rating:** 4.6/5 **Total Reviews:** 219 Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support. Reviewers say compared to eFax Online Fax Service, Documo is: - Better at support - Easier to do business with - More usable Categories in common with eFax Online Fax Service: [Online Fax](https://www.g2.com/categories/online-fax) **Compare:** [eFax Online Fax Service vs Documo](https://www.g2.com/compare/documo-vs-efax-online-fax-service) **Compare Documo with other alternatives:** - [Documo vs iFax](https://www.g2.com/compare/documo-vs-ifax) - [Documo vs RingEX](https://www.g2.com/compare/documo-vs-ringex) - [Documo vs GoTo Connect](https://www.g2.com/compare/documo-vs-goto-connect) - [Documo vs Connecteam](https://www.g2.com/compare/connecteam-vs-documo) - [Documo vs Paubox](https://www.g2.com/compare/documo-vs-paubox) - [Documo vs Weave](https://www.g2.com/compare/documo-vs-weave-weave) - [Documo vs Virtru Email Encryption](https://www.g2.com/compare/documo-vs-virtru-email-encryption) - [Documo vs Textline](https://www.g2.com/compare/documo-vs-textline) - [Documo vs Rocket.Chat](https://www.g2.com/compare/documo-vs-rocket-chat) ### 4. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) By GoTo **Average Rating:** 4.4/5 **Total Reviews:** 1,415 GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Reviewers say compared to eFax Online Fax Service, GoTo Connect is: - Slower to reach roi - Easier to do business with - Better at support Categories in common with eFax Online Fax Service: [Online Fax](https://www.g2.com/categories/online-fax) **Compare:** [eFax Online Fax Service vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-efax-online-fax-service) **Compare GoTo Connect with other alternatives:** - [GoTo Connect vs iFax](https://www.g2.com/compare/goto-connect-vs-ifax) - [GoTo Connect vs RingEX](https://www.g2.com/compare/goto-connect-vs-ringex) - [GoTo Connect vs Documo](https://www.g2.com/compare/documo-vs-goto-connect) - [GoTo Connect vs Connecteam](https://www.g2.com/compare/connecteam-vs-goto-connect) - [GoTo Connect vs Paubox](https://www.g2.com/compare/goto-connect-vs-paubox) - [GoTo Connect vs Weave](https://www.g2.com/compare/goto-connect-vs-weave-weave) - [GoTo Connect vs Virtru Email Encryption](https://www.g2.com/compare/goto-connect-vs-virtru-email-encryption) - [GoTo Connect vs Textline](https://www.g2.com/compare/goto-connect-vs-textline) - [GoTo Connect vs Rocket.Chat](https://www.g2.com/compare/goto-connect-vs-rocket-chat) ### 5. [Connecteam](https://www.g2.com/products/connecteam/reviews) By Connecteam **Average Rating:** 4.6/5 **Total Reviews:** 3,505 Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training. Reviewers say compared to eFax Online Fax Service, Connecteam is: - Better at support - Easier to do business with - Easier to admin Categories in common with eFax Online Fax Service: [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging) **Compare:** [eFax Online Fax Service vs Connecteam](https://www.g2.com/compare/connecteam-vs-efax-online-fax-service) **Compare Connecteam with other alternatives:** - [Connecteam vs iFax](https://www.g2.com/compare/connecteam-vs-ifax) - [Connecteam vs RingEX](https://www.g2.com/compare/connecteam-vs-ringex) - [Connecteam vs Documo](https://www.g2.com/compare/connecteam-vs-documo) - [Connecteam vs GoTo Connect](https://www.g2.com/compare/connecteam-vs-goto-connect) - [Connecteam vs Paubox](https://www.g2.com/compare/connecteam-vs-paubox) - [Connecteam vs Weave](https://www.g2.com/compare/connecteam-vs-weave-weave) - [Connecteam vs Virtru Email Encryption](https://www.g2.com/compare/connecteam-vs-virtru-email-encryption) - [Connecteam vs Textline](https://www.g2.com/compare/connecteam-vs-textline) - [Connecteam vs Rocket.Chat](https://www.g2.com/compare/connecteam-vs-rocket-chat) ### 6. [Paubox](https://www.g2.com/products/paubox/reviews) By Paubox **Average Rating:** 4.9/5 **Total Reviews:** 598 Paubox is an easy way to send and receive HIPAA compliant email. Reviewers say compared to eFax Online Fax Service, Paubox is: - Better at support - Easier to do business with - More usable Categories in common with eFax Online Fax Service: [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging) **Compare:** [eFax Online Fax Service vs Paubox](https://www.g2.com/compare/paubox-vs-efax-online-fax-service) **Compare Paubox with other alternatives:** - [Paubox vs iFax](https://www.g2.com/compare/paubox-vs-ifax) - [Paubox vs RingEX](https://www.g2.com/compare/paubox-vs-ringex) - [Paubox vs Documo](https://www.g2.com/compare/documo-vs-paubox) - [Paubox vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-paubox) - [Paubox vs Connecteam](https://www.g2.com/compare/connecteam-vs-paubox) - [Paubox vs Weave](https://www.g2.com/compare/paubox-vs-weave-weave) - [Paubox vs Virtru Email Encryption](https://www.g2.com/compare/paubox-vs-virtru-email-encryption) - [Paubox vs Textline](https://www.g2.com/compare/paubox-vs-textline) - [Paubox vs Rocket.Chat](https://www.g2.com/compare/paubox-vs-rocket-chat) ### 7. [Weave](https://www.g2.com/products/weave-weave/reviews) By Weave **Average Rating:** 4.6/5 **Total Reviews:** 433 Beautiful dental practice management software to help you strengthen relationships with your patients. Reviewers say compared to eFax Online Fax Service, Weave is: - Easier to admin - Easier to do business with - More usable Categories in common with eFax Online Fax Service: [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging) **Compare:** [eFax Online Fax Service vs Weave](https://www.g2.com/compare/weave-weave-vs-efax-online-fax-service) **Compare Weave with other alternatives:** - [Weave vs iFax](https://www.g2.com/compare/weave-weave-vs-ifax) - [Weave vs RingEX](https://www.g2.com/compare/ringex-vs-weave-weave) - [Weave vs Documo](https://www.g2.com/compare/documo-vs-weave-weave) - [Weave vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-weave-weave) - [Weave vs Connecteam](https://www.g2.com/compare/connecteam-vs-weave-weave) - [Weave vs Paubox](https://www.g2.com/compare/paubox-vs-weave-weave) - [Weave vs Virtru Email Encryption](https://www.g2.com/compare/virtru-email-encryption-vs-weave-weave) - [Weave vs Textline](https://www.g2.com/compare/textline-vs-weave-weave) - [Weave vs Rocket.Chat](https://www.g2.com/compare/rocket-chat-vs-weave-weave) ### 8. [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) By Virtru **Average Rating:** 4.4/5 **Total Reviews:** 417 Virtru puts you in charge of how your digital information is shared. Combining control, convenience, and simplicity, Virtru makes it easy to keep your private communications private. Reviewers say compared to eFax Online Fax Service, Virtru Email Encryption is: - Slower to reach roi - Better at support - Easier to do business with Categories in common with eFax Online Fax Service: [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging) **Compare:** [eFax Online Fax Service vs Virtru Email Encryption](https://www.g2.com/compare/virtru-email-encryption-vs-efax-online-fax-service) **Compare Virtru Email Encryption with other alternatives:** - [Virtru Email Encryption vs iFax](https://www.g2.com/compare/virtru-email-encryption-vs-ifax) - [Virtru Email Encryption vs RingEX](https://www.g2.com/compare/ringex-vs-virtru-email-encryption) - [Virtru Email Encryption vs Documo](https://www.g2.com/compare/documo-vs-virtru-email-encryption) - [Virtru Email Encryption vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-virtru-email-encryption) - [Virtru Email Encryption vs Connecteam](https://www.g2.com/compare/connecteam-vs-virtru-email-encryption) - [Virtru Email Encryption vs Paubox](https://www.g2.com/compare/paubox-vs-virtru-email-encryption) - [Virtru Email Encryption vs Weave](https://www.g2.com/compare/virtru-email-encryption-vs-weave-weave) - [Virtru Email Encryption vs Textline](https://www.g2.com/compare/textline-vs-virtru-email-encryption) - [Virtru Email Encryption vs Rocket.Chat](https://www.g2.com/compare/rocket-chat-vs-virtru-email-encryption) ### 9. [Textline](https://www.g2.com/products/textline/reviews) By Textline **Average Rating:** 4.7/5 **Total Reviews:** 381 Textline is cloud-based software for business text messaging. Textline makes texting a business as easy as texting friends and family. Reviewers say compared to eFax Online Fax Service, Textline is: - Better at support - Easier to do business with - More usable Categories in common with eFax Online Fax Service: [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging) **Compare:** [eFax Online Fax Service vs Textline](https://www.g2.com/compare/textline-vs-efax-online-fax-service) **Compare Textline with other alternatives:** - [Textline vs iFax](https://www.g2.com/compare/textline-vs-ifax) - [Textline vs RingEX](https://www.g2.com/compare/ringex-vs-textline) - [Textline vs Documo](https://www.g2.com/compare/documo-vs-textline) - [Textline vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-textline) - [Textline vs Connecteam](https://www.g2.com/compare/connecteam-vs-textline) - [Textline vs Paubox](https://www.g2.com/compare/paubox-vs-textline) - [Textline vs Weave](https://www.g2.com/compare/textline-vs-weave-weave) - [Textline vs Virtru Email Encryption](https://www.g2.com/compare/textline-vs-virtru-email-encryption) - [Textline vs Rocket.Chat](https://www.g2.com/compare/rocket-chat-vs-textline) ### 10. [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) By Rocket.Chat Technologies **Average Rating:** 4.2/5 **Total Reviews:** 374 Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data. Reviewers say compared to eFax Online Fax Service, Rocket.Chat is: - Slower to reach roi Categories in common with eFax Online Fax Service: [HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging) **Compare:** [eFax Online Fax Service vs Rocket.Chat](https://www.g2.com/compare/rocket-chat-vs-efax-online-fax-service) **Compare Rocket.Chat with other alternatives:** - [Rocket.Chat vs iFax](https://www.g2.com/compare/rocket-chat-vs-ifax) - [Rocket.Chat vs RingEX](https://www.g2.com/compare/ringex-vs-rocket-chat) - [Rocket.Chat vs Documo](https://www.g2.com/compare/documo-vs-rocket-chat) - [Rocket.Chat vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-rocket-chat) - [Rocket.Chat vs Connecteam](https://www.g2.com/compare/connecteam-vs-rocket-chat) - [Rocket.Chat vs Paubox](https://www.g2.com/compare/paubox-vs-rocket-chat) - [Rocket.Chat vs Weave](https://www.g2.com/compare/rocket-chat-vs-weave-weave) - [Rocket.Chat vs Virtru Email Encryption](https://www.g2.com/compare/rocket-chat-vs-virtru-email-encryption) - [Rocket.Chat vs Textline](https://www.g2.com/compare/rocket-chat-vs-textline) --- ## eFax Online Fax Service Alternatives FAQs ### What features do alternatives offer that eFax Online Fax Service does not? eFax Online Fax Service lacks features such as AI-powered OCR, structured data extraction, workflow automation, and developer-friendly API integrations that are present in alternatives like iFax. It also does not offer integrated unified communications features such as business SMS, team messaging, video meetings, and advanced contact center capabilities found in RingEX and GoTo Connect. Additionally, eFax does not provide a Priority Delivery Network to improve fax deliverability and reduce failures as Documo does. ### What are the best alternatives to eFax Online Fax Service? The best alternatives to eFax Online Fax Service include [iFax](https://www.g2.com/products/ifax/reviews) with a 4.7-star rating from 478 reviews, [RingEX](https://www.g2.com/products/ringex/reviews) rated 4.2 stars with 1,371 reviews, [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) holding a 4.4-star rating from 1,415 reviews, and [Documo](https://www.g2.com/products/documo/reviews) with a 4.6-star rating across 201 reviews. These alternatives offer higher or comparable user satisfaction and broader feature sets. ### Which Online Fax tools do reviewers recommend instead of eFax Online Fax Service? Reviewers recommend [iFax](https://www.g2.com/products/ifax/reviews) for its ease of use (229 mentions), reliability, HIPAA compliance on all plans, and advanced features like AI-powered OCR and workflow automation. [RingEX](https://www.g2.com/products/ringex/reviews) is favored for its comprehensive unified communications platform, including phone calls, SMS, team messaging, and integrations with tools like Salesforce and Microsoft Teams. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) is praised for its simple setup, scalability, and enterprise-grade phone system features with excellent uptime and support. [Documo](https://www.g2.com/products/documo/reviews) is highlighted for its secure, HIPAA-compliant faxing, superior deliverability with its Priority Delivery Network, and responsive 24/7 US-based support. These alternatives are preferred for their modern interfaces, better support, and richer feature sets compared to eFax. ### How does eFax Online Fax Service compare to iFax? According to G2 data, [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) holds an average rating of 4.4/5 from 191 reviews, while [iFax](https://www.g2.com/products/ifax/reviews) leads with a 4.7/5 average rating across 478 reviews. Dimension scores reveal iFax outperforms eFax Online Fax Service by 0.1 points in Meeting Requirements (9.3 vs 9.2), 0.7 points in Usability (9.5 vs 8.8), 0.4 points in Ease of Setup (9.4 vs 9.0), 0.8 points in Ease of Admin (9.5 vs 8.7), 0.6 points in Support (9.0 vs 8.4), and 0.6 points in Ease of Doing Business (9.2 vs 8.6). User sentiment highlights iFax's strengths in Ease of Use (229 mentions), Faxing Services (161 mentions), and Simple interface (92 mentions), compared to eFax's 53, 43, and 33 mentions respectively. Both platforms are praised for convenience, security, and remote access capabilities. However, eFax users frequently report issues with fax transmission reliability (37 mentions) and slower performance (5 mentions), whereas iFax users note higher pricing concerns (70 mentions) and occasional fax issues (62 mentions). Overall, iFax demonstrates superior usability, setup, administration, and support metrics, supported by a larger volume of positive user feedback, positioning it as a more user-friendly and reliable solution according to G2 reviews. ### Why do users choose iFax over eFax Online Fax Service? Users choose [iFax](https://www.g2.com/products/ifax/reviews) over [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) primarily for its superior usability and administrative ease, with iFax scoring 9.5 in Ease of Admin versus eFax's 8.7, and 9.5 in Usability compared to 8.8. The platform's intuitive interface and straightforward setup (9.4 vs 9.0) make it accessible for teams, as reflected in 229 mentions of Ease of Use and 161 mentions of Faxing Services in user reviews. Additionally, iFax offers more responsive customer support (9.0 vs 8.4) and a smoother business interaction experience (9.2 vs 8.6). Users appreciate iFax's quick fax delivery and reliable confirmation notifications, enhancing workflow efficiency. While iFax's pricing is noted as higher by 70 users, many find the enhanced user experience and dependable service justify the cost. 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