Elevate Reviews & Product Details

Elevate is a fully managed, cloud-based EDI software for small and mid-sized businesses developed by EDI Support LLC. No annual contracts. Transparent pricing starting at $50/month and $750 one time setup fee for one trading partner. Human support with 2-hour response SLA. Whether you’re new to EDI or switching from providers like SPS Commerce, TrueCommerce, Crossfire or others, Elevate simplifies your journey. Designed for teams with and without in-house EDI experts, it delivers full-service capabilities, transparent pricing, fast onboarding, and responsive human support—backed by 100+ years of collective EDI experience. No long-term contracts. No hidden fees. Just modern, reliable EDI software that fits your business needs. Email us at sales@edisupportllc.com for a software demo.

Seller

EDI Support LLC

Discussions

Elevate Community

Languages Supported

English

Overview by

Jim Gonzalez (Always By Your Side, Solving EDI Challenges)

Pricing

Pricing provided by Elevate.

1 Trading Partner Setup + ERP Integration: $750 on-time fee + $50/month platform fee + $5000 one-time API Integration + $250/month

Pay As You Go

Per Month

View More Pricing Information

Elevate Integrations

(4)

Verified by Elevate

Javier V.

Electronic Data Interchange Manager

Enterprise (> 1000 emp.)

3/19/2026

"Exceptional EDI Support with Elevate"

5/5

What do you like best about Elevate?

I really like the service provided by Elevate. It has been great for helping us support our EDI operations, sorting out error messages, and dealing with connection disruptions. The ability to get visibility into EDI issues and quickly work through error messages or connection disruptions has been the most valuable aspect. These capabilities have helped us identify issues quickly, reduce downtime, and keep EDI running smoothly. The setup was fairly easy, and everything is working as expected right now. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

At this time, i do not dislike anything Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you for sharing your experience! We’re glad Elevate has helped your business gain better visibility into EDI issues, resolve error messages quickly, and minimize downtime caused by connection disruptions.

Reliable EDI support is about more than fixing problems when they happen. It is about identifying issues early and keeping operations running smoothly. We appreciate your trust in the Elevate team and are happy to hear the setup was straightforward and everything is working as expected.

Ricardo S.

analista seguridad

Food & Beverages

Enterprise (> 1000 emp.)

11/4/2025

"EDI backed by experience and real attention"

5/5

What do you like best about Elevate?

Elevate presents itself as a solid and reliable EDI solution thanks to its practical approach, as it simplifies operations, keeps processes clear and controllable, and is reinforced with human support that makes a real difference without adding unnecessary technical complexity. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

Nothing at all, no comments of displeasure, excellent team. Review collected by and hosted on G2.com.

What problems is Elevate solving and how is that benefiting you?

Reduce complexity and errors in EDI processes through a simple and managed platform with specialized human support, allowing for more efficient operation, reducing incidents, and at the same time, identifying growth opportunities, strengthening competencies, and assuming a more active role aligned with the organization's needs. Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you for the thoughtful review! We’re pleased to hear that Elevate is helping simplify your EDI operations while keeping processes clear, manageable, and under control.

Our goal is to combine a reliable managed EDI platform with experienced, hands-on support so organizations can reduce complexity, resolve issues efficiently, and operate with greater confidence. We truly appreciate your recognition of our team and your trust in Elevate/EDI Support.

James G.

IT Manager

Mid-Market (51-1000 emp.)

12/9/2025

"Exceptional Support and Flexibility with Elevate"

5/5

What do you like best about Elevate?

I truly value how accessible and responsive the support team has been throughout our experience. Elevate adapted to our quickly evolving EDI requirements and the varied needs of our customers, even providing support for multiple formats and UCC-128 labels. The team offered guidance during setup, training, and shared best practices, which made the transition both smooth and efficient. Our customers often have very specific EDI needs, and Elevate has consistently managed to address each unique situation. Even though EDI is complicated they made setup easy for us. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

It looks like I'm required to say what I dislike about Elevate but I can't think of anything. Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you for your kind words, James! We’re glad EDI Support has been able to adapt to your evolving EDI requirements and the unique needs of your customers, including multiple data formats and UCC-128 label requirements.

EDI can become complex quickly as customer requirements vary, so our goal is to make implementation and ongoing management as straightforward as possible through responsive support, practical guidance, training, and best practices. We truly appreciate your trust in our team and are pleased we could help make the transition smooth and efficient.

Connor D.

Vice President

Small-Business (50 or fewer emp.)

3/20/2026

"Extremely Responsive EDI Implementation Support"

5/5

What do you like best about Elevate?

They are extremely responsive and willing to take initiative to help you implement EDI. Their team will walk you through each of the steps and completely own the project, allowing you to focus on other areas of your business.

The ideal partner for any small-business owner Review collected by and hosted on G2.com.

What do you dislike about Elevate?

They might be too communicative! Nothing to dislike. Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you so much for the thoughtful review, Connor! We’re thrilled to hear that our responsiveness and hands-on approach made the EDI implementation process easier for your team. Our goal is to take ownership of the technical details so small-business executives can stay focused on running and growing their business.

We’ll gladly accept “too communicative” as a compliment! Thank you for trusting us as your EDI partner.

Billy X.

System Analyst

Small-Business (50 or fewer emp.)

12/9/2025

"Exceptional Support and Fast Response Times"

5/5

What do you like best about Elevate?

The support from Elevate is exceptional. Whenever I’ve needed assistance, they have been able to respond the same day or within the week. Their knowledgeable support staff ensures that issues are resolved quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

Currently, there is nothing that I dislike about Elevate. Review collected by and hosted on G2.com.

What problems is Elevate solving and how is that benefiting you?

Elevate is solving technical and operational challenges by providing fast, reliable support whenever issues arise. This benefits me by minimizing downtime, allowing me to resolve problems quickly, and ensuring that I can stay focused on my work without prolonged interruptions. Their knowledgeable team makes complex issues easy to handle, which saves time and reduces stress. Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you for the wonderful review, Billy! We’re so glad our team has been able to provide the fast, knowledgeable support your small business needs to keep EDI operations running smoothly.

We understand that technical issues and downtime can create significant stress for a small business, which is why we prioritize clear communication, quick response times, and practical solutions. Thank you for trusting Elevate as your small business EDI support partner!

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/29/2025

"Made EDI simple — incredible team to work with"

5/5

What do you like best about Elevate?

We’ve had a great experience working with EDI Support LLC. Their team combines deep expertise with a genuinely collaborative approach; they make complex concepts feel straightforward and are always patient in helping us understand the details. We received extensive training and consulting support, and the level of responsiveness and transparency throughout was outstanding.

Jim, in particular, has been an excellent partner - knowledgeable, honest, and easy to work with. It’s rare to find a team so committed to helping people succeed and learn along the way. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

No major issues, everything has been smooth and professional. Review collected by and hosted on G2.com.

What problems is Elevate solving and how is that benefiting you?

They’ve helped us get our arms around EDI and integration workflows - something that used to feel overly technical and hard to navigate. Through their training and consulting, we’ve gained a much better understanding of how data flows between systems and how it all works. The biggest benefit has been clarity and confidence - what felt complex now feels manageable to understand thanks to their expertise and responsiveness. Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you for such a thoughtful review! We’re thrilled to hear that our training, consulting, and collaborative approach helped make EDI and integration workflows easier to understand and manage.

Building clarity and confidence is just as important as implementing the technology itself. Our goal is to explain how the data moves between systems, provide honest guidance, and ensure your team feels equipped to manage evolving EDI requirements. We also appreciate your kind words.

Thank you for trusting EDI Support LLC!

Connor C.

Commercial Systems Manager

Mid-Market (51-1000 emp.)

11/4/2025

"Exceptional EDI Implementation Partner"

5/5

What do you like best about Elevate?

I really appreciated Elevate's incredibly timely responses, cordial communication, comprehensive training, and troubleshooting throughout our EDI implementation. Their guidance made the rollout seamless, even though our company had limited EDI experience. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

Nothing, through implementation and managed services they have been the best! Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you for the wonderful review! We’re glad our timely communication, hands-on troubleshooting, and comprehensive training helped make your EDI implementation seamless.

We understand how challenging EDI can feel when internal expertise is limited, so our goal is to guide teams through every stage, from implementation and training to ongoing managed services. We truly appreciate your trust in EDI Support LLC and are proud to continue supporting your EDI operations.

Derek T.

CEO

Small-Business (50 or fewer emp.)

10/21/2025

"Exceptional Support with Patient, Thorough Explanations"

5/5

What do you like best about Elevate?

Their patience to explain things thoroughly Review collected by and hosted on G2.com.

What do you dislike about Elevate?

There is nothing I dislike about Elevate Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you Derek! Your kind words mean so much to myself and our team!

Suraj c.

Branding Manager

Telecommunications

Mid-Market (51-1000 emp.)

10/30/2024

"Ensures a smooth implementation process"

4.5/5

What do you like best about Elevate?

EDI Support has also been instrumental as a consultant having implemented EDI project many times before. Their consultants really know different industries and all of them focus exclusively on EDI and our current ERP system implementation. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

EDI Support can be limiting for companies like mine that are eliminating the use of on-premise ERP and exploring cloud-based solutions for EDI as well. This causes limited scalability owing to the weak integration with already advanced cloud counterparts. Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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We appreciate your positive feedback about our consultants' expertise in EDI implementation and their industry knowledge. Elevate is a cloud based EDI software that can easily integrate with any ERP whether you need file based or API integration.

Verified User in Warehousing

Small-Business (50 or fewer emp.)

5/3/2023

"Attention to Detail and Quick Response Times"

5/5

What do you like best about Elevate?

We've been working with the EDI Support team since 2020. Their attention to detail and quick response times to any outreach helps support real time problem-solving. The experience and knowledge they bring to the table has been key in helping us push projects forward and shape expansions and upgrades within our company. This has allowed us to grow other areas of our business with their consistency of work. We view EDI Support as an essential extension of our TFH team. Review collected by and hosted on G2.com.

What do you dislike about Elevate?

Nothing! EDI Support has been a pleasure to work with. Review collected by and hosted on G2.com.

Response from Jim Gonzalez of Elevate

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Thank you for your continued trust since 2020! We’re proud to serve as an extension of the TFH team and support your small business with responsive troubleshooting, detailed guidance, and reliable EDI expertise.

From integrating EDI with Sage 100 to managing inbound and outbound translation needs, our goal was to resolve issues quickly and provide the consistency your team needs to keep projects moving forward. It’s especially rewarding to know our support has helped you pursue expansions and upgrades while staying focused on growing other areas of the business.

We truly appreciate the partnership and look forward to continuing to support your team.