The ability for hot-desking as we have a hybrid workforce and the staff can handpick the desk where they'll be sitting when coming to the office (multiple screens, HDMI capability, etc.) Review collected by and hosted on G2.com.

The only downside is the mobile app integration as it is missing a few of the components available online. However, upgrades are constantly made so hopefully soon the app will be fully integrated. Review collected by and hosted on G2.com.

Honestly, what I like the most is the fact that it's not complicated to use at all. I can literally do a reservation right on the spot without going through much. Review collected by and hosted on G2.com.

I don't think I have found anything extremely negative about Eden so far. Review collected by and hosted on G2.com.

Knowing how many people will attend a certain space in my office has become vital because COVID 19 and monkeypox are still around. Also, checking in and out adds an extra layer of security to our workplace, making me feel extra safe as an employee. Review collected by and hosted on G2.com.

At times, the list of people attending the office won't reflect an accurate number. Review collected by and hosted on G2.com.

How easy and fast it is, I can log in and see if there is a desk available at the office, reserve, check-in and check out, too easy Review collected by and hosted on G2.com.

I don't dislike this, but a reminder to log out would be nice Review collected by and hosted on G2.com.

The ticket system is what I find most useful. Its been able to help make operations run more smoothly by having this workflow. It's also helped with not having to filter through 100 slack messages per day. Review collected by and hosted on G2.com.

I think the integration with slack still needs some work. I would ideally like if I was receiving a ticket to receive a notification via slack so I'm not always having to remind myself to look at the various boards. Review collected by and hosted on G2.com.

The modern look and feel make it easy to use for all of our end users. I like being able to do most of my desk booking and other work via slack, and the mobile app is also easy to use. I especially like the desk booking map, so it's easy to get the seat I like. Package notifications have also been a huge win.

The customer success experience has also been great - they are responsive, and have actually built out new features that we ask about. Review collected by and hosted on G2.com.

I wish we used more of their tools - right now we have a pretty large tech stack for ticketing, bots, etc, and I would love it if we could just use 1 app for all of those pieces. Review collected by and hosted on G2.com.

It's straightforward and fast to use. I had the role of admin, which really helped shape our office during covid. We could also use the feature for booking rooms; it was just a great addition to the office. Review collected by and hosted on G2.com.

I don't have any issues at the moment with the app. I love how it comes out with new updates and constant bug fixes. Review collected by and hosted on G2.com.

Eden is a super-friendly user service, requests either to reserve space on the site or to report situations of not being able to work due to being sick are very simple. Review collected by and hosted on G2.com.

It wasn't until a couple of months ago that I got to know about Eden, to be able to provide the service to acquaintances who have their own businesses and that this would make it much easier for them. Review collected by and hosted on G2.com.

Functional & very user-friendly. We love using Eden! Review collected by and hosted on G2.com.

I wish they integrated better with Sapling. Review collected by and hosted on G2.com.

The intuitive design of the tool means that using it for the first time doesn't take more than a few seconds. Work perfectly and is up to date. Review collected by and hosted on G2.com.

I don't think this tool could be better. Review collected by and hosted on G2.com.