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Ecolane Reviews & Product Details

Ecolane Overview

What is Ecolane?

Ecolane empowers transit agencies with the technology they need to increase productivity, maximize efficiency and improve the rider experience with easy-to-deploy, scheduling and dispatch solutions. Our solutions allow dispatchers and drivers to focus on providing reliable, efficient service, while leaving the complex logistics of demand-responsive software and fixed route transit systems to modern, intelligent tools that make a real difference in an agency's operations. We believe in the future of free and sustainable mobility, centered on inclusive experiences that foster community relationships. If you’re ready to better service your community and maximize transit efficiency, we have a complete line of products and services to help.

Ecolane Details
Languages Supported
English, Finnish, French, Spanish
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Product Description

Ecolane is the most flexible, affordable and reliable choice for transportation agency managers, directors and decision-makers with responsibility for implementing easy-to-deploy, scheduling and dispatch solutions.

How do you position yourself against your competitors?

Trusted by over 300 successful agencies, we’re proud to be the industry-leading provider of intelligent web-based transit scheduling software. Combining a powerful and intuitive demand-response platform, our software enables transit providers to:

- Increase operational efficiency on average by 44%.
- Streamline operations and enhance productivity
- Improve the rider experience and meet growing customer demands.

Curious about what Ecolane could do for your agency? Schedule a demo to see firsthand how you can create a more efficient and effective transit operation with modern scheduling, routing, tracking, and reporting.


Seller Details
Seller
Ecolane
Year Founded
2002
HQ Location
Wayne, PA
Twitter
@Ecolane
359 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®

Ashlee L.
AL
Overview Provided by:

Recent Ecolane Reviews

AS
Anne S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Efficient and intuitive platform for transport monitoring"
The tracking and monitoring capabilities of the system are really beneficial. I like the ability to produce multiple reports in compliance with our...
Mike R.
MR
Mike R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Ecolane - The software with Perks!"
The Ecolane team delivers! Ecolane has a top-notch, professional team dedicated to providing a product that is highly effective and easy to use.
AR
Alex R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Evolve your transit agency to the next level!"
Off the top visually, the interface is a leap over the previous Ecolane DRT interms of what you see upon logging in. The range of usable options th...
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Ecolane Media

Ecolane Demo - Ecolane Evolution Dashboard
The main dashboard page of Ecolane software.
Ecolane Demo - Ecolane Driver App
Ecolane Driver App screenshot
Ecolane Demo - Ecolane Mobile App
Ecolane Mobile App Screenshot
Ecolane Demo - Ecolane Celebrates 20th Anniversary
Ecolane is excited to announce its 20th anniversary as the industry’s leading provider of intelligent web-based transit scheduling software.
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23 Ecolane Reviews

4.5 out of 5
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23 Ecolane Reviews
4.5 out of 5
23 Ecolane Reviews
4.5 out of 5

Overall Review Sentiment for EcolaneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AS
Data Research Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ecolane?

The tracking and monitoring capabilities of the system are really beneficial. I like the ability to produce multiple reports in compliance with our contractual obligations has been greatly improved with Ecolane. I love that NTD reporting is so simple with the software and the time it takes to prepare reports is a mere fraction of what we used to spend to get reliable data. I like that the data that goes into the software can be retrieved and used to make business-related transportation decisions to better serve customers. A very important point is that Ecolane is continually working on the product to improve it and provide the best service. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

Program group rides from the same geographic area and location appear to fail when the system detects that there are other qualified drivers in the area. Some of the processes take multiple steps/clicks where, if configured differently, they could be done on a single page. I don't really have any major issues that I can say we don't like about the software, I feel like it's a great tool that keeps evolving. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Mapping capabilities allow trips and drivers to be monitored and tracked. It allows producing various reports in compliance with contractual obligations and internal evaluations on the performance of drivers on time. Copies of client age verification forms can be saved in the software, eliminating the need to search through filing cabinets. This tool eliminates a lot of time and effort to manually produce the necessary data, plus it has significantly increased our productivity and we see a steady reduction in driver payroll hours. Review collected by and hosted on G2.com.

Patty C.
PC
Transportation Director
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ecolane?

Ecolane's software allows us to work on the largest ADA Paratransit and Human Services contracts in our County with ease. Their team is exceptionally easy to work with when we need support and whenever we need in-person training, they are only an airplane ride away from stopping in to see us. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

They recently did a major upgrade to the software and I did notice that there were a lot of changes. In the future, I hope that they will reach out via phone or email to set up a meeting to review the new features prior to the system rollout. The idea is to be proactive with the changes and not reactive. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

If you're in need of a support team when operating your transit agency, Ecolane is a great company to work with. Their team is exceptional and they actually care about their clients. It's refreshing in the transportation industry to have a partner agency that wants you to be successful. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Our ability to verify and track drivers in real-time is an amazing feature. The variety of reporting that we are able to pull is also extremely helpful. Review collected by and hosted on G2.com.

Mike R.
MR
Senior Director of Mobility Solutions
Mid-Market(51-1000 emp.)
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(Original )Information
What do you like best about Ecolane?

The Ecolane team delivers! Ecolane has a top-notch, professional team dedicated to providing a product that is highly effective and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

I do not see or expect to see any downfalls with the Ecolane product. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

I would recommend Ecolane to anyone looking for a system that will improve your KPI’s. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Improved Productivity, On Time Performance and a reporting module that’s make my job much easier. Review collected by and hosted on G2.com.

AR
Transit Operations Supervisor
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ecolane?

Off the top visually, the interface is a leap over the previous Ecolane DRT interms of what you see upon logging in. The range of usable options that are availible at your fingertips gives the user much more control over how they manage the day to day operations within the chosen area of focus. You can access nearly all areas of Ecolane from the log in page. Drop down options along with quck links allow for smooth and seemless navigation throughout the system. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

There is not much that I have found so far to dislike. I am still learning to navigate all the new features and have not found anything as of yet that I have not found to be an improvment over the DRT. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Efficiancies of how operators navigate through the system. more information is visible to dispatchers without opening mutiple pages to cycle through.

Reservationists are able to schedule trips in a more efficiant manner due to a cleaner reservation page that allows a more logical information flow.

maps are instantaniously visible without waiting for google Earth to open when checking locations information. Review collected by and hosted on G2.com.

FZ
Assistant
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ecolane?

Ecolane delivers what it promises, I like that tihis software is easy to use and excellent to track my fleet at any time in real time, its export functios are undoubtedly excellent, it also has models and billing reports that are very important; Its fantastic. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

It tends to be slow, rarely takes time to load, and tends to crash, and I also don't like that you can't change the destinations of a driver you're going to once your goal has been achieved. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

A software that I would definitely recommend is a good one; You should try it now. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Everything has been excellent, it is easy to use, we have improved, and we have been more efficient with reports and billing. It also allows us to track shipments in real-time and streamlines each routing process; I hope it continues like this. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Small-Business(50 or fewer emp.)
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Incentivized Review
What do you like best about Ecolane?

Ecolane has been amazing and we love almost everything about it! There are a few things we wish were different but it is easy to use and the drivers love it! Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

More robust fare collection piece and having to open more than one window. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

Get it! You will not be disappointed. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

We had some issues getting the mobile app up and going, but it's been resolved and is working great! Ecolane has helped our agency optimize our transit routes, making us more efficient and effective providing services. Review collected by and hosted on G2.com.

JP
Transit Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ecolane?

I like Ecolane because it always gives good results when we track transports. It is incredible how it works; it offers a complete and easy-to-use service for any user, a beautiful and fluid interface; I love this system. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

I think that some functions can improve only minor details, for example, receiving confirmation messages, so that one feels sure that the drive received it, on the other hand, I have not had any inconvenience that affects the use of this tool. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

It is a tool that everyone should use to streamline transportation processes and thus obtain billing and location information in real-time, it is fantastic. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Excellent user experience, organize and view the drivers in real-time and allow reporting and billing, and it is easy to track and thus increase transparency and communication. Review collected by and hosted on G2.com.

AL
Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ecolane?

It is a very flexible tool with great features, and I can also use it anywhere, and it saves me a lot of time, it is perfect, and also its application has an excellent modern interface that facilitates its use in which I can manage trips and invoices. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

I have no complaints, the support is excellent, and he knew how to solve all my problems and guided me from beginning to end. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

I am not the type of person who usually recommends tools, but this would be an exception because Ecolane is worth it, simply because it is good and does the job. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

Billing in real time, I manage transport reports, monitoring customer control, in a few words, I facilitate my work. Review collected by and hosted on G2.com.

Alex R.
AR
Transit Operations Supervisor
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
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What do you like best about Ecolane?

Using this software we easily tripled our daily trips without adding resources.

Manage all facets of trip experience from client profile, scheduling, dispatch, driver manifest, all at your fingertips at all times.

Client use of the Ecolane app for Apple and Android reduces call volume and put trip control in the riders hands. Credit card payment.

Receive notification your vehicle has arrived for pickup and much more.

Really there is to much to list..

This is why its a hidden gem fir transit. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

Very little to dislike, the Ecolane is constantly listening to the user and making improvements to how the system can better work for each agency. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

As a very long time user with over 12 years of experience with this system. We are still reaping benefits, all the capabilities have not been reached or found out yet in my opinion. You have to be willing to change your thinking, allow the software to work.

For example, having a problem with long wait times for callers who want to schedule a ride.

Solution, self-serv and app scheduling. Reduces calls clients can schedule at there leisure not be restricted to business hours. Review collected by and hosted on G2.com.

David T.
DT
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ecolane?

It is easy to deploy and understand how it works. It gives us great real time data on how our transport systems are progressing. There is proper analysis of the transportation of goods and delivery of services to our customers without delay. Review collected by and hosted on G2.com.

What do you dislike about Ecolane?

This is great platform and it has been effectively working well. Our transport department data has been well captured with clear reports since we deployed this system. Review collected by and hosted on G2.com.

Recommendations to others considering Ecolane:

Ecolane DRT is very effective product in ensuring there is operational efficiency in an organization.

It has been awesome product since we started using it in our company. Review collected by and hosted on G2.com.

What problems is Ecolane solving and how is that benefiting you?

It has been helping us in managing the transport system in our enterprise. It gives detailed information and real time reports on how the data in our transport department is being handled. Review collected by and hosted on G2.com.