eClosing by Snapdocs Reviews & Product Details

The snapdocs team has been a valued partner throughout our years of using their service. They have always been responsive to any issues and have provided us with valued data that can be utilized for any potential process improvement. Review collected by and hosted on G2.com.

There has not been a time where I have been dissatisfied with Snapdocs. The only issue I could have is internal. We are pushing an industry that has been paper heavy to a more digital space so having buyin from everyone involved is helpful. Review collected by and hosted on G2.com.

Integration with LOS was easy and portal to view closings is easy to use and incredibly detailed. give multiple people transparancy wiht status of closing packages. Review collected by and hosted on G2.com.

Adherence of closing agents to the instructions is consistant concern. packages don't get mappe dot correct folders unless complete package is uploaded by settlement agent. Review collected by and hosted on G2.com.

Their is nothing to like. You have to constantly email the companies to get paid. They don't update your profile information in timely manner no matter how many times you try. They are a mess. Review collected by and hosted on G2.com.

Everything. No it's horrible. I would stay away if your starting in the business. Make a name for yourself get exposure and experience in other platforms. If you are established then make sure you work for some not all the companies. The lack of communication and professionalism is pathetic. Company owners will lie and stigmatized a notary for their errors just to keep business with the associated companies. However Snapdocs will not support the notaries even when they have or present mitigating circumstances. Stay away from them if you can. Review collected by and hosted on G2.com.

Great integration with our LOS. makes closings a breeze Review collected by and hosted on G2.com.

Nothing really. System is still evolving making things quicker Review collected by and hosted on G2.com.

All 3 phases of eClsoings in one solution. 1. Hybrid docs 2. eNote/eVault 3. RON Review collected by and hosted on G2.com.

Literally nothing. I'd like to see more integration in the POS's across the industry, but this is an inevitable path. Review collected by and hosted on G2.com.

SnapDocs project management team did a great job onboarding us. Their customer service and the intuitiveness of system made training our team incredibly easy. Our members also found the user experience to be easy and helpful. Review collected by and hosted on G2.com.

The only hiccup I have experienced was not with SnapDocs but clarity around regulations with our mortgage investors on the hybrid model. Review collected by and hosted on G2.com.

From day 1 the SnapDocs team has been great to partner with to bring a fully digital experience to our mortgage company. Their level of service has been tremendous. They have allowed us to partner with them at our pace and be involved in some beta testing of new features as they were developed. We have been customers since early 2019. Review collected by and hosted on G2.com.

There are no major concerns or issues since we have been using them. Any hiccups were promptly addressed and their ongoing suppor thas bee first class. Review collected by and hosted on G2.com.

The system integrates well with Encompass and doesn't require a separate login for the borrower. It keeps everyone informed in real time about the closing and status. Our borrowers love the ability to preview the closing documents and ask questions prior to closing, instead of being put on the spot when they go to sign. This platform has helped us move our hybrid eClosing initiative forward and improve our borrower experience. Review collected by and hosted on G2.com.

Some of the features could be built out a little more to give the lender the ability to complete certain tasks for a settlement agent, create a more comprehensive user hierarchy, and give more flexibility for document return. I do appreciate that the reps are enthusiastic to hear new ideas and will actually give the feedback to their product development team, including responses back to the lender. Review collected by and hosted on G2.com.

The process is really quite simple. Once you learn how their process works you are encouraged by how simple it is. Simple is good when working with thousands of borrowers and closing agents. Review collected by and hosted on G2.com.

The Snapdocs platform is well thought out and simple to use. That said, lenders across the country don't all do business the same way. Future revisions of the Snapdocs platform will make it easier for lenders that operate differently to use the service. Configuration for lenders who don't close all their loans at title or escrow office need to build some workarounds. Review collected by and hosted on G2.com.

As a business systems analyst and project manager, it was nice that Snapdocs made the implementation so easy with constant contact, providing training material and managing the implementation tasks. They respond quickly to emails and always follow up with an answer or a solution. They have been a great business partner for solving our eClosing needs Review collected by and hosted on G2.com.

There is nothing I dislike about Snapdocs however if I had it to do over again I would really focus on internal process adoption and buy-in from the users. This will really help with setting expectations with the borrower and speed up the conversion from majority of wet sign closings to hybrid and eventually RON closings. Review collected by and hosted on G2.com.