ECGrid Reviews & Product Details

I can genuinely say, I have never felt like a number when it came to their support and service. Loren Data ECGrid has always been available and approachable. They have helped me through some major changes at my current employment. I can't thank them enough. If you are looking for a VAN replacement, I would highly recommend them. Review collected by and hosted on G2.com.

I am not sure I have anything negative to say. So far they are a great comfort for our migration from Open Text. Review collected by and hosted on G2.com.

ECGrid is the easiest and most versatile EDI mailbox platform I have ever found. It is what EDI mailbox hosting should be, the ability to quicky send and receive EDI files and then translate them however you need with whatever platform you have. The Support and reliability of the system is top of the line and quick. I have recommended this platform to everyone I know that uses EDI over the years and have never heard of a complaint after they started using it. I have been working with EDI for over 20 years and can say that ECGrid is the best decision I ever made when it comes to EDI! Review collected by and hosted on G2.com.

It is hard to find something wrong with the ECGrid platform, it does what it is supposed to do all the time. Review collected by and hosted on G2.com.

They bring both the power and expertise of the BIG VAN without the BIG VAN hangover - They answer support issues and respond quickly - We've never handed them something they couldn't handle. Review collected by and hosted on G2.com.

I really haven't found anything after 2 decades and I've been with them at this company going on 4 years Review collected by and hosted on G2.com.

I like ECGRID because it is easy to use. The GUI interface is clear and understandable. There is help available on the screen and it is easy to understand. I like that you can download the instructions for later use.

I also like that their support is very responsive. I got an answer right away. They fixed the issue and then sent me an email on how I can fix it next time my self; thus, helping me to work independantly. Review collected by and hosted on G2.com.

I wish there was an editor on the guid interface so I could see the exact unprintable characters that are on the file, for example at the beginning and end of the document or also at the end of the lines. Review collected by and hosted on G2.com.

We've been using ECGrid for several years now and we haven't had an issue with our mailbox not being available. Additionally, when we have problems with our local EDI software (not related to ECGrid), the mailbox search tools on ECGrid have been very helpful. Review collected by and hosted on G2.com.

Searching for certain documents (e.g. 753) can take some work sometimes because certain data (e.g. PO) isn't searchable for some reason. Review collected by and hosted on G2.com.

ECGrid has a fantastic set of tools for managing carbon copy setups, and when we need more personal support the team is right there. Their level of service is unparalleled. Review collected by and hosted on G2.com.

I honestly can't think of a downside. We've experienced solid, steady performance and a broad variety of connectivity options for a vast pool of trading partners. They're a joy to work with. Review collected by and hosted on G2.com.

I have found the service to be very reliable, with consistent uptime and advance warning of any planned maintenance. The support staff, in particular, have been professional and effective. The new toolset on the management website have been extremely useful and user-friendly. Review collected by and hosted on G2.com.

I have no complaints. The few problems I've experienced have been handled quickly and efficiently. Review collected by and hosted on G2.com.

ECGRID handled our VAN migration and it could not have been smoother. The personal level of customer support was something I had not yet seen in nearly 20 years of experience. Now that we have switched over, we are saving a lot of money. Review collected by and hosted on G2.com.

The only thing I can think of is the aesthetic of the website not that it impacts their service (which is great!). Review collected by and hosted on G2.com.

ECGrid's support team is superb. Quick response times and excellent service. A very knowledgeable team and quick to help out.

Portal and API are both extremely easy to use and maintain our own customer base. Review collected by and hosted on G2.com.

No complaints. Their support and development team work quickly to resolve any issues we have had. Review collected by and hosted on G2.com.

Easy way search file, view file, speed wise pretty fast to download files. Review collected by and hosted on G2.com.

File organigation, could have better organiged. Review collected by and hosted on G2.com.