Ecalypse Reviews & Product Details

At first, I thought it was a complete tool that will help my Campervan rental business to run smoothly, but after buying the full license, I realized I had wasted my money.

Like for instance, In order for your company to run promotions, you have to purchase an extra plugin... among other things. Review collected by and hosted on G2.com.

Everything!

The customer support is not only incredible slow (imagine having an issue with the platform, not being able to have your customer to book the car quickly and having to wait up to a full week for a reply) but even after you get a reply, their reply isn't the solution you need it, and you have to start all over again.

Just horrible! Review collected by and hosted on G2.com.

What I would like the most of this software is the easy to use at a first sight. i mean, once you log in in a new software is not always immediate to find independently the way to proceed with the first steps. Once we started to use Ecalypse we found shortly more value added in terms of effort and time consumed than the previous software. Also, my colleagues in the first days or weeks of usage are experiencing a good feeling with this new software. Of course this is a good sign that we are going in the right direction for the next future of our function operations inside our company. Review collected by and hosted on G2.com.

I would say that colours and font used could be chosen better in order to have a deeper experience. Of course, they are just opinions due to my liking and they couldn't be considered as absolute truth. Sometimes, also, the waiting time between the phases are too long and not responsive as they should be. Perthaps this effect could be caused maybe due to some script or deadlock in the queries to be checked. At this stage, my real expectations are to have these two aspects fixed within the next release of the product in order to have a better user journey and experience. Review collected by and hosted on G2.com.