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EBQ Reviews & Provider Details

Save time, money, and effort. We can eliminate the need to continuously hire and train. Let EBQ provide you with a team of experts who specialize in all stages of the buyer’s journey, including: CRM Consulting, Data, Marketing, Appointment Setting, Sales, and Customer Experience. We assess your business’s needs, create a custom strategy based on your industry’s best practices, and hold biweekly meetings to review our progress.

Seller

EBQ

Discussions

EBQ Community

Languages Supported

English

Overview by

EBQ Marketing and Sales Support (CEO of EBQ)

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JB

Jerry B.

VP of Marketing

Small-Business (50 or fewer emp.)

4/16/2019

"I highly recommend EBQ"

5/5

Describe the project or task EBQ helped with:

Over a 2 year period, EBQ helped with multiple lead generation projects with specific targets for each one. Review collected by and hosted on G2.com.

What do you like best about EBQ?

The EBQ staff is very professional and personable. They learned our products quickly and were able to get prospects on the phone, qualify them, and keep them engaged long enough to drive up interest to confirm a one hour to 90 minute follow up meeting with our experts. Review collected by and hosted on G2.com.

What do you dislike about EBQ?

There were no downsides. They were able to quickly shift to our various campaigns and help us refine those campaigns by offering great suggestions. Review collected by and hosted on G2.com.

Recommendations to others considering EBQ:

Read through their on-boarding process. It's a well thought-out process but you still might want to refine certain elements for your specific needs. Just ask them to walk you through it. Review collected by and hosted on G2.com.

What problems is EBQ solving and how is that benefiting you?

Two objectives/benefits: 1) Helping us gain higher name recognition by presenting us to a much larger group of prospects than we could have on our own, and 2) Generating a set of high quality leads that ultimately lead to product demos, evaluations, and purchases. Review collected by and hosted on G2.com.

RB

Randy B.

President

Small-Business (50 or fewer emp.)

4/23/2019

"Great partner and just what we needed"

5/5

Describe the project or task EBQ helped with:

EBQ helps qualify and follow up on sales leads for us, with personnel dedicated to our account. Review collected by and hosted on G2.com.

What do you like best about EBQ?

People are great, can-do attitude, results have been solid, made this whole process easy. Also very responsive to any issues that arise. Review collected by and hosted on G2.com.

What do you dislike about EBQ?

Not crazy about the no Friday policy. Would prefer to have 5 days/week coverage but understand they are trying to retain good people. Review collected by and hosted on G2.com.

What problems is EBQ solving and how is that benefiting you?

We had too many inbound sales leads for our internal team to handle so we outsourced to EBQ. They have implemented new tools to support us, worked with our phone people to allow calls to go directly there, and done a great job with training and oversight. We have been able to focus on selling the qualified leads and leaving the qualification to them Review collected by and hosted on G2.com.

GF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

4/3/2019

"Alright alright alright!!!"

5/5

Describe the project or task EBQ helped with:

EBQ was initially tasked with contacting and qualifying a glut of event leads that were quickly heading towards stale. At the time, we did not have enough inside staff to follow up on all ourselves. The engagement grew roughly 300% in 6 months and in a year, replaced all inside sales reps. In the 2nd year we also contracted EBQ's data group to help us revamp our Salesforce. Review collected by and hosted on G2.com.

What do you like best about EBQ?

The consummate professionalism of every single staff member.

The rapid response rate for service and project related questions and issues.

The sheer effort of all in the face of a difficult niche product suite in a niche target market and later the frighteningly tangled mess in our Salesforce. The learning curve here was more than daunting.

The results consistently outperformed expectations throughout the entirety of the engagement and on both projects. Review collected by and hosted on G2.com.

What do you dislike about EBQ?

Nothing, other than that our business has changed in such a way that we can no longer maintain our engagement with EBQ. I dislike that immensely. Review collected by and hosted on G2.com.

Recommendations to others considering EBQ:

You get out what you put in. EBQ is excellent. But you also must be a great customer with realistic expectations, specific goals, and the ability to provide EBQ with the information and training necessary for them to excel as your brand ambassadors. Review collected by and hosted on G2.com.

What problems is EBQ solving and how is that benefiting you?

The two main problems or goals were:

Lead Qualification and Generation - Primary long term project, this lasted approx. 2 years. EBQ consistently booked more appointments and qualified more leads than we had tasked them with. These numbers continued to increase exponentially over the course of the project.

Separate 2 previous companies merged instances of Salesforce

While the minutiae of this task is impossible to detail here, I continue to be amazed at the ability of EBQ to do so much, so well in such a short span of time (we only had 3 months to do this). Review collected by and hosted on G2.com.

AA

Alexis A.

Marketing Coordinator

Small-Business (50 or fewer emp.)

5/14/2019

"Marketing Coordinator"

4.5/5

Describe the project or task EBQ helped with:

EBQ helped us generate leads and sales. Review collected by and hosted on G2.com.

What do you like best about EBQ?

How eager and responsive they are. They are always on time for weekly calls and are asking for more people to call. Review collected by and hosted on G2.com.

What do you dislike about EBQ?

The only thing I can say is we have a very complex product and it's difficult to speak about, but EBQ does a great job at explaining our goals and mission to prospects. They engage callers. Review collected by and hosted on G2.com.

What problems is EBQ solving and how is that benefiting you?

We are expanding our sales funnel and lead generation. They have arranged meetings with leads that have led to successful deals. Review collected by and hosted on G2.com.

GM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

4/26/2019

"Quality and convenience at scale"

5/5

Describe the project or task EBQ helped with:

I've utilized EBQ a few times in the last 5 years. They helped qualify inbound calls before we put prospects on the phone with an account exec. This frees up the AE to talk to qualified pipeline and keeps them on the phone working on demos and deals rather than qualifying leads. Review collected by and hosted on G2.com.

What do you like best about EBQ?

Really easy to use. Very responsive and professional. Great communications with weekly check-ins to discuss progress and roadblocks (and we cancel the meetings or finish them early if there's less to talk about). Review collected by and hosted on G2.com.

EI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/24/2019

"EBQ Delivers!"

4.5/5

Describe the project or task EBQ helped with:

I engaged EBQ to target a very specific niche in the Healthcare space across the country. Needing to get in contact with specific roles in Payer organizations, EBQ's lead-generation efforts was the fastest way to start creating appointments. Review collected by and hosted on G2.com.

What do you like best about EBQ?

1) EBQ asked lots of questions during the ramp up, making sure they understood our product, our market and the personas of our key decision-makers.

2) The assigned project manager as the go-to-person.

3) The volume of calls and appointments by EBQ. Review collected by and hosted on G2.com.