The ability to submit and track all invoices, individually or by client as a whole. I also receive notifications when my invoices are approved, paid, or rejected. All of my submitted invoices are kept in a list called 'My Active Invoices'. Review collected by and hosted on G2.com.
Occasionally the HUB can be extremely slow or it times out. Specifically, if you are trying to submit invoices for a large client, it takes longer to load. Review collected by and hosted on G2.com.
Our legal department loves that it's an all-in-one system that lets them track tasks, billable hours and expenses and it has a client portal and document management. That's just in addition to the actual billing and invoicing software they got it for. Review collected by and hosted on G2.com.
It's a really good software but in a market where there are many really good softwares for legal teams, it's a bit on the pricey side. Review collected by and hosted on G2.com.
Our electronic invoices are well organised and submitted to many electronic billing suppliers; credit goes to ebillingHub. The program indicates whether our bills were successfully submitted, approved, rejected. I like sending multiple files to different ebilling systems at a time. Review collected by and hosted on G2.com.
We don't receive any product updates about these bills from eBillingHub. The link with the platforms for electronic billing is another challenge we are experiencing. And prices can be reduced for eBillingHub licenses. Review collected by and hosted on G2.com.
EBilling provides a great platform for our business as it gives us a brief summary of payment bills submitted, due or are left unseen. It is more user friendly. Review collected by and hosted on G2.com.
Nothing at particular, just the expense charged by eBilling hub is a bit high compared to others. It is more efficient but still if expenses charged would be less, it would be amazing. Review collected by and hosted on G2.com.
eBillingHub is great for organizing, and submitting our electronic invoices to various electronic billing vendors. The software shows the status of our bills whether it was submitted successfully, rejected, or approved. It is a great tool for us to be on a one place when submitting invoices instead of logging into each different electronic billing platforms. Review collected by and hosted on G2.com.
eBillingHub is great, but there are still some things we dislike such as some platforms does not allow connection and auto-submit from the eBillingHub. This is a problem because it defeats the purpose of having the eBillingHub by logging into the platform and submitting invoices directly there. We would not have any status updates from eBillingHub regarding such invoices. Another issue we're having is the connection with the electronic billing platforms. Sometimes, the most updated status of an invoice does not sync correctly with eBillingHub. This could be a problem because I will have to log in directly to each platform and check for our invoices. Review collected by and hosted on G2.com.
I like that I can mass submit files to various ebilling systems at one time. It has also helped our firm keep track of rejections, partial payments, etc. Review collected by and hosted on G2.com.
It's slow. Contacting EBH for assistance to create a new format takes forever. The system is slow to load most of the time. Review collected by and hosted on G2.com.