# Best Background Check Software *By [Grace Savides](https://research.g2.com/insights/author/grace-savides)* Background check software provides companies and candidates with pre-employment screening solutions to ensure the veracity of new hires’ stated backgrounds. The software helps organizations streamline the screening process for new hires and volunteers, as well as organize the data collected through the screening process. These solutions commonly conduct employment, education, credit history, and criminal background checks, while some even facilitate drug screens. Keep in mind that vendors that conduct background checks must be accredited by the National Association of Professional Background Screeners (NAPBS) and classified as Consumer Reporting Agencies (CRA) under the Fair Credit Reporting Act (FCRA). Some background checks providers are not themselves compliant, but instead provide integrations or work through third parties that are compliant with state and federal laws. Background check software is typically offered in conjunction with a larger suite of [core HR solutions](https://www.g2.com/categories/core-hr) but, if sold individually, often integrates with [applicant tracking systems (ATS)](https://www.g2.com/categories/applicant-tracking-system-ats). Integration with an ATS is useful because it allows companies or HR departments to access background check information through one online portal using a single sign on, streamlining the application process and helping HR maintain a holistic view of each candidate. To qualify for inclusion in the Background Check category, a product must: - Provide background screening of candidates such as employment, education, credit history, and criminal background checks - Track the status of background checks in real time - Facilitate direct communication between the candidate and screeners - Securely store and protect all background check results - Integrate with a larger suite of HR software ## Best Background Check Software At A Glance - **Leader:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Highest Performer:** [Hireology](https://www.g2.com/products/hireology/reviews) - **Easiest to Use:** [Atlantic Employee Screening](https://www.g2.com/products/atlantic-employee-screening/reviews) - **Top Trending:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Best Free Software:** [Checkr](https://www.g2.com/products/checkr/reviews) --- **Sponsored** ### RefNow RefNow is a type of online employment reference management solution designed to help organizations streamline their recruitment processes by providing comprehensive employment reference reports. This innovative platform addresses the common challenges associated with traditional referencing methods, which can often be time-consuming and cumbersome. By leveraging technology, RefNow enables companies to make smarter and more informed hiring decisions, ultimately enhancing their recruitment efficiency. Targeted at a diverse audience that includes large organizations, startups, charities, and educational institutions, RefNow caters to any entity that requires a reliable and efficient referencing process. The platform is particularly beneficial for HR professionals and recruitment teams who seek to minimize administrative burdens while ensuring thorough vetting of potential candidates. With its user-friendly interface, RefNow simplifies the referencing process, allowing users to focus on more strategic aspects of recruitment. One of the standout features of RefNow is its ability to offer user and team management capabilities, which allows organizations to easily manage multiple users and streamline their referencing workflows. Additionally, the platform supports custom question profiles, enabling companies to tailor their reference checks to align with specific job roles or organizational values. This customization ensures that the references collected are relevant and provide valuable insights into a candidate's suitability for a position. Another significant advantage of RefNow is its integration of digital ID checks, which enhances the security and reliability of the referencing process. By verifying candidates' identities digitally, organizations can reduce the risk of fraud and ensure that the references they are receiving are legitimate. This feature not only adds a layer of trust but also accelerates the overall referencing timeline, allowing companies to make quicker hiring decisions without compromising on quality. Overall, RefNow stands out in the employment reference management category by combining efficiency, customization, and security into a single platform. Its mission to alleviate the administrative burden associated with referencing processes resonates with organizations looking to optimize their recruitment strategies. By providing a comprehensive solution that addresses the pain points of traditional referencing, RefNow empowers companies to focus on what truly matters: finding the right talent for their teams. [Book a Demo](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=899&secure%5Bdisplayable_resource_id%5D=899&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=899&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=107256&secure%5Bresource_id%5D=899&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbackground-check&secure%5Btoken%5D=cec71db89c9a139dfd353418a9bb331672ca0b1c742c8abec6d342c4cda9c8e9&secure%5Burl%5D=https%3A%2F%2Frefnow.com%2Fdemo&secure%5Burl_type%5D=book_demo) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,171 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Compliance:** 9.1/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 9.0/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [ADP](https://www.g2.com/sellers/adp) - **Company Website:** https://ADP.com - **Year Founded:** 1949 - **HQ Location:** Roseland, New Jersey - **Twitter:** @ADP (48,732 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/adp/ (93,550 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Office Manager - **Top Industries:** Construction, Accounting - **Company Size:** 78% Small-Business, 4% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (2693 reviews) - Customer Support (1589 reviews) - Helpful (1584 reviews) - Payroll Management (1464 reviews) - Payroll (1443 reviews) **Cons:** - Payroll Issues (436 reviews) - Poor Customer Support (425 reviews) - Reporting Issues (333 reviews) - Expensive (249 reviews) - Long Waiting Time (236 reviews) ### 2. [Paycom](https://www.g2.com/products/paycom/reviews) Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,138 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Compliance:** 8.9/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 9.0/10 (Category avg: 9.0/10) - **Dashboard:** 8.9/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Paycom](https://www.g2.com/sellers/paycom) - **Company Website:** https://www.paycom.com/ - **Year Founded:** 1998 - **HQ Location:** Oklahoma City, OK - **Twitter:** @Paycom (33,342 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37759/ (6,668 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager, Human Resources Manager - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management - **Company Size:** 19% Mid-Market, 4% Small-Business #### Pros & Cons **Pros:** - Ease of Use (451 reviews) - Helpful (326 reviews) - Payroll Management (308 reviews) - Customer Support (291 reviews) - Simple (240 reviews) **Cons:** - Learning Curve (134 reviews) - Poor Customer Support (128 reviews) - Limited Features (115 reviews) - Not Intuitive (115 reviews) - Not User-Friendly (109 reviews) ### 3. [Checkr](https://www.g2.com/products/checkr/reviews) Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org. **Average Rating:** 4.5/5.0 **Total Reviews:** 339 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Compliance:** 9.2/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 9.1/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Checkr, Inc](https://www.g2.com/sellers/checkr-inc) - **Company Website:** https://checkr.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, CA - **Twitter:** @checkr (3,055 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3535535/ (1,623 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager, People Operations Manager - **Top Industries:** Staffing and Recruiting, Religious Institutions - **Company Size:** 55% Mid-Market, 29% Small-Business #### Pros & Cons **Pros:** - Ease of Use (85 reviews) - Background Checks (64 reviews) - Speed (46 reviews) - Integrations (31 reviews) - Easy Integrations (27 reviews) **Cons:** - Poor Customer Support (23 reviews) - Process Delays (21 reviews) - Delays (19 reviews) - Lack of Clarity (14 reviews) - Unclear Information (12 reviews) ### 4. [Hireology](https://www.g2.com/products/hireology/reviews) Hireology is the only hiring platform purpose-built for the unique needs of decentralized industries like healthcare, hospitality, and retail automotive. Founded in 2015 by a team of recruiting professionals who saw firsthand how traditional hiring solutions fell short, Hireology understands that hiring in your world isn’t easy—and it doesn’t look like anywhere else. That’s why we deliver software that adapts to how you operate, who you need, and what you’re working to achieve. Hireology empowers organizations to build consistent, compliant, and impactful hiring processes across every location, brand, and market. Our platform goes beyond tracking applicants—it’s an applicant action system that pinpoints what’s working, measures real business impact, and helps you attract, engage, and win the talent that drives your success. For more information, visit www.hireology.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,331 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Compliance:** 9.2/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 9.1/10 (Category avg: 9.0/10) - **Dashboard:** 9.1/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Hireology](https://www.g2.com/sellers/hireology) - **Company Website:** https://www.Hireology.com - **Year Founded:** 2010 - **HQ Location:** Chicago, IL - **Twitter:** @Hireology (2,403 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1409749/ (176 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** General Manager, Recruiter - **Top Industries:** Automotive, Hospital & Health Care - **Company Size:** 65% Mid-Market, 26% Small-Business #### Pros & Cons **Pros:** - Ease of Use (235 reviews) - Applicant Management (143 reviews) - Candidate Management (126 reviews) - Helpful (102 reviews) - Navigation Ease (70 reviews) **Cons:** - Candidate Management (40 reviews) - Missing Features (40 reviews) - Lack of Clarity (28 reviews) - Lacking Features (26 reviews) - Access Limitations (25 reviews) ### 5. [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews) Streamline employee background checks and drug-testing for any size business Simple Workflow - No more data entry, paper forms, and emails. We automate collecting applicant's data, disclosures, checks, and send you alerts. Secure Data - Stop collecting Social Security Numbers (SSN) & Personal Identifiable Information (PII) on paper, faxes, or email. We secure your data with bank-grade encryption. Transparent Pricing - We keep it simple with no setup fees, no contracts, and only pay per report. Also, ask about our volume discounts. FCRA Compliance - The FCRA law requires employers to follow certain procedures with consent, adverse event notices, and disputes. We've got you covered! **Average Rating:** 4.7/5.0 **Total Reviews:** 36 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Compliance:** 9.8/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 10.0/10 (Category avg: 9.0/10) - **Dashboard:** 10.0/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [HireRight](https://www.g2.com/sellers/hireright) - **Company Website:** https://www.hireright.com - **Year Founded:** 1981 - **HQ Location:** Nashville, TN - **Twitter:** @HireRight (15,477 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10234/ (3,209 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 72% Small-Business, 28% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (11 reviews) - Customer Support (5 reviews) - Helpful (5 reviews) - Response Time (4 reviews) - Friendly (3 reviews) **Cons:** - Lack of Detail (2 reviews) - Expensive (1 reviews) - Limited Control Options (1 reviews) - Login Issues (1 reviews) - Poor Customer Support (1 reviews) ### 6. [Certn](https://www.g2.com/products/certn/reviews) Building trust is important, but it doesn’t have to be hard. Certn is revolutionizing background screening with the easiest-to-use platform, 24/7 support, and fast and compliant results. Certn believes you don’t have to settle for how it’s always been done. Certn offers domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification, and more, with industry-leading turnaround times. The Certn platform is easy to use and can be uniquely white-labelled. Certn integrates with your favourite applicant tracking system (ATS), including Workday, Lever, Greenhouse, Workable, and more. Certn helps businesses hire faster and manage risk, all while delivering user experiences that help them stand out. Included in the over 20,000 global teams that trust Certn are governments and multinational companies and some of the world’s biggest brands. Why wait? **Average Rating:** 4.7/5.0 **Total Reviews:** 201 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Compliance:** 9.3/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.9/10 (Category avg: 9.0/10) - **Dashboard:** 9.1/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Certn](https://www.g2.com/sellers/certn) - **Year Founded:** 2016 - **HQ Location:** Victoria, British Columbia - **Twitter:** @certn (644 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/certn/ (313 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Small-Business, 41% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (66 reviews) - Customer Support (25 reviews) - Speed (16 reviews) - Easy Setup (14 reviews) - Verification Speed (13 reviews) **Cons:** - Lack of Detail (9 reviews) - Verification Issues (9 reviews) - Expensive (6 reviews) - Poor Customer Support (6 reviews) - Process Delays (5 reviews) ### 7. [Atlantic Employee Screening](https://www.g2.com/products/atlantic-employee-screening/reviews) Atlantic Employee Screening (AES) provides compliant, accurate employment background screening solutions, including background checks, drug testing, social media screening, and verifications, helping employers make confident hiring decisions. Serving clients since 1997, AES delivers the resources of a large screening provider with the personal service of a trusted partner. More than 2,500 organizations globally rely on our services, ranging from 50 employees to 125,000+ employees, with a 99.5% client retention rate. Our largest client has partnered with AES for over 25 years. Why Choose Atlantic Employee Screening Big Resources. Personal Service. - We combine enterprise-level capabilities with high-touch, relationship-driven support: - No long-term contracts or hidden fees - Flexible, scalable screening programs - Live, U.S.-based support—answered by the second ring - Headquartered in Palm Beach Gardens, Florida Employment Background Checks AES delivers reliable, FCRA-compliant employment background checks tailored to your hiring needs. Services may include: - Criminal background checks (county, state, federal) - Identity and address history verification - Sex offender registry searches - Custom screening packages by role or industry All screening follows FCRA, EEOC guidance, and applicable state and local regulations. Drug Testing Services Our drug testing services support safe, compliant workplaces through lab-based testing and a nationwide collection network. Options include: - Pre-employment, random, post-accident, and reasonable suspicion testing - Urine, oral fluid, and hair testing - Medical Review Officer (MRO) oversight Social Media Screening for Employment: AES offers compliant social media screening using publicly available online content only. Our process identifies job-relevant risk indicators while avoiding protected class information and supporting fair hiring practices. Employment, Education & Credential Verifications: We provide dependable employment, education, and credential verification services to help confirm candidate qualifications and reduce hiring fraud. Scalable Solutions for Every Business Whether screening dozens of candidates annually or tens of thousands monthly, AES delivers: - 100+ ATS, HCM, and HRIS integrations - Optimized workflows for high-volume hiring - Cost-effective solutions for smaller teams - Configurable screening packages aligned to industry, compliance, and budget needs Data Security & Compliance You Can Trust AES protects sensitive data through: - SOC 2 compliance - Advanced encryption (in transit and at rest) - Multi-factor authentication (MFA) Our technology and operational controls meet or exceed the security standards of the nation’s largest employers. Our Promise When you partner with Atlantic Employee Screening, you gain: - Enterprise-level screening capabilities - White-glove service without call queues - Long-term reliability built on transparency and trust We don’t just deliver reports—we deliver confidence, partnership, and peace of mind. **Average Rating:** 5.0/5.0 **Total Reviews:** 200 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Compliance:** 9.9/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 9.9/10 (Category avg: 9.0/10) - **Dashboard:** 9.9/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Atlantic Employee Screening](https://www.g2.com/sellers/atlantic-employee-screening) - **Company Website:** https://atlanticscreening.com/ - **Year Founded:** 1997 - **HQ Location:** Palm Beach Gardens, FL - **Twitter:** @AtlanticChecks (78 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/atlantic-personnel-&-tenant-screening-inc-/ (15 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care, Financial Services - **Company Size:** 43% Small-Business, 37% Mid-Market #### Pros & Cons **Pros:** - Customer Support (25 reviews) - Background Checks (23 reviews) - Helpful (18 reviews) - Product Quality (15 reviews) - Accuracy (14 reviews) **Cons:** - Integration Issues (1 reviews) - Lack of Integration (1 reviews) - Poor Integration (1 reviews) ### 8. [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) DISA Global Solutions is a comprehensive employment screening and risk management solution designed to assist organizations in making informed hiring decisions efficiently. With a focus on providing reliable and accurate background checks, DISA leverages its proprietary employment screening platform alongside a team of seasoned consultants to deliver tailored solutions that meet the unique needs of each client. Targeted primarily at medium and large enterprises, including over 30% of Fortune’s Top 500 and Forbes’ Largest Private Companies, DISA caters to businesses that require robust screening processes to mitigate risks associated with hiring. The platform is particularly beneficial for human resources departments and hiring managers who seek to streamline their recruitment processes while ensuring compliance with industry regulations. By utilizing DISA's broad suite of solutions, organizations can enhance their hiring strategies, reduce turnover rates, and build a more compliant workplace. One of the standout features of DISA is its extensive range of software integrations, which exceeds 75 partners and continues to grow. This capability enables clients to seamlessly integrate DISA's screening solutions into their existing HR systems, facilitating a more cohesive workflow. The platform offers a variety of screening options, including criminal background checks, employment verification, and drug testing, ensuring users have access to comprehensive data to inform their hiring decisions. The emphasis on data intelligence means that clients receive not only raw data but also actionable insights that can guide their recruitment strategies. Additionally, DISA's commitment to technology and expert consultation sets it apart in the employment screening industry. The combination of advanced technology and knowledgeable consultants ensures that clients receive personalized support throughout the screening process. This dual approach not only enhances the accuracy of the information provided but also empowers organizations to make faster and more confident hiring decisions. By prioritizing customer needs and continuously improving its offerings, DISA Global Solutions positions itself as a reliable partner in the employment screening landscape, helping businesses navigate the complexities of hiring with greater ease and effectiveness. **Average Rating:** 4.6/5.0 **Total Reviews:** 93 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Compliance:** 9.6/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.9/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [DISA Global Solutions](https://www.g2.com/sellers/disa-global-solutions) - **Company Website:** https://disa.com/ - **Year Founded:** 1986 - **HQ Location:** Fort Myers, US - **Twitter:** @DISAGlobal (485 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/disa-global-solutions/ (889 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care, Oil & Energy - **Company Size:** 47% Mid-Market, 32% Enterprise #### Pros & Cons **Pros:** - Ease of Use (2 reviews) - Assessment Ease (1 reviews) - Background Checks (1 reviews) - Product Utility (1 reviews) - Seamless Process (1 reviews) **Cons:** - Inefficient Search Functionality (1 reviews) - Lack of Clarity (1 reviews) - Navigation Difficulty (1 reviews) - Navigation Issues (1 reviews) - Poor Navigation (1 reviews) ### 9. [Zinc](https://www.g2.com/products/zinc-work/reviews) Traditional background checks providers are manual, time-consuming, and slow. Zinc is different.  Founded on the belief that there’s a better way to do background checks, Zinc is an automated platform that makes your job easier and your candidates happier. Just enter a candidate’s details, select the checks you want to send, and you’re done.  With over 190 supported countries, you can be confident that you’ll get fast, accurate checks every time. Zinc automates candidate document collection and referencing follow-ups, and directly integrates with HMRC to provide employment verification in minutes — not days.  Real-time status updates keep you and your candidates in the loop, enhancing transparency and cutting down on questions. Whether you’re hiring one candidate or hundreds, re-usable check packages, custom reference questions, and an automated process mean you’ll be able to send checks in just a few clicks.  Zinc is built to integrate with your HR tech stack, including Workday, Pinpoint, HiBob, and more, so once results are in, you can go straight to your HRIS or ATS to view the results.  Zinc is certified by the UK government’s IDVT Trust Framework and meets the highest identity verification standards. We’re serious about data security, and are ISO 27001 certified. **Average Rating:** 4.7/5.0 **Total Reviews:** 169 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Compliance:** 9.3/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 9.5/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Zinc Work](https://www.g2.com/sellers/zinc-work) - **Company Website:** https://zincwork.com/ - **Year Founded:** 2018 - **HQ Location:** London - **Twitter:** @zinc_work (3,023 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11259850 (162 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 67% Mid-Market, 21% Small-Business #### Pros & Cons **Pros:** - Ease of Use (17 reviews) - Customer Support (9 reviews) - Speed (8 reviews) - Positive Experience (6 reviews) - Seamless Process (6 reviews) **Cons:** - Poor Customer Support (6 reviews) - Geographical Limitations (2 reviews) - Limited Customization (2 reviews) - Slow Checks (2 reviews) - Unclear Information (2 reviews) ### 10. [Paychex](https://www.g2.com/products/paychex/reviews) Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling. The all-in-one solution utilizes AI-enabled features such as intelligent payroll automation, predictive analytics and customizable dashboards, as well as AI-supported recruiting technology. For talent management, the platform consolidates recruiting, onboarding, and employee development into one experience. This streamlines hiring workflows and supports a more engaged workforce. Workforce management tools help managers optimize schedules and allocate resources more effectively, while self-service options give employees direct access to pay information, benefits, training resources, and financial management tools. Compliance is built into the platform. Paychex Flex monitors relevant changes to federal, state, and local employment law and automatically alerts businesses to required actions. Organizations can also work with a dedicated HR professional who can interpret regulations and apply them to their specific workplace, combining automated monitoring with human guidance. Reporting and data accuracy benefit from AI, as well. The platform helps organizations identify workforce trends, interpret complex employment data, and manage their people all within a single system of record. Every Paychex Flex user has complete access to in-platform tools and flexible support options at any time. Organizations can select the level of technology and support that best suits their current needs while maintaining the flexibility to adapt as they grow. The result is a platform that adapts to your organization, whether you're managing payroll for a small team or supporting a full HR function across multiple locations. **Average Rating:** 4.1/5.0 **Total Reviews:** 1,636 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Compliance:** 8.2/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 7.8/10 (Category avg: 9.0/10) - **Dashboard:** 8.0/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Paychex Inc](https://www.g2.com/sellers/paychex-inc) - **Company Website:** https://www.paychex.com/ - **Year Founded:** 1971 - **HQ Location:** Rochester, NY - **Twitter:** @Paychex (11,870 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4255/ (18,549 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Office Manager, Owner - **Top Industries:** Non-Profit Organization Management, Construction - **Company Size:** 75% Small-Business, 22% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (76 reviews) - Payroll Management (58 reviews) - Helpful (50 reviews) - Payroll (49 reviews) - Payroll Ease (42 reviews) **Cons:** - Poor Customer Support (48 reviews) - Payroll Issues (30 reviews) - Poor Support Services (26 reviews) - Expensive (25 reviews) - Technical Issues (21 reviews) ### 11. [Verified First](https://www.g2.com/products/verified-first/reviews) Verified First is recognized for raising the bar on streamlined background screening solutions supported by exceptional client service and for creating the easiest, fastest HR system connections at no cost. Our client support team is based in the U.S. and responds to calls within seconds, consistently resulting in positive testimonials and a 98% customer satisfaction rate. Verified First's versatile delivery methods are compatible with over 150 applicant tracking systems, providing clients a turn-key experience. Awards include HRO Today Baker’s Dozen, Workforce Hot List, Deloitte Technology Fast 500, Entrepreneur 360, Inc. 5000. Get your free consultation at https://www.verifiedfirst.com/contact **Average Rating:** 4.3/5.0 **Total Reviews:** 31 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Compliance:** 9.2/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 9.3/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Verified First](https://www.g2.com/sellers/verified-first) - **Year Founded:** 2012 - **HQ Location:** Meridian, Idaho - **Twitter:** @VerifiedFirst (537 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4790315/ (198 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 68% Mid-Market, 26% Small-Business #### Pros & Cons **Pros:** - Ease of Use (6 reviews) - Background Checks (5 reviews) - Speed (4 reviews) - Helpful (2 reviews) - Integration Capabilities (2 reviews) **Cons:** - Delays (2 reviews) - Lack of Clarity (2 reviews) - Inaccuracy (1 reviews) - Lack of Detail (1 reviews) - Poor UI (1 reviews) ### 12. [Yardstik](https://www.g2.com/products/yardstik/reviews) Yardstik is the creator of the Human Trust Platform, helping organizations screen & continually monitor their workforces, building trust across the entire workforce lifecycle. By combining fraud prevention, candidate & worker screening, and credential verification, Yardstik empowers businesses to hire and operate with confidence in an increasingly uncertain world. Yardstik: Trust, Reimagined **Average Rating:** 4.8/5.0 **Total Reviews:** 35 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Compliance:** 9.5/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.4/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Yardstik](https://www.g2.com/sellers/yardstik) - **Year Founded:** 2020 - **HQ Location:** Minneapolis, US - **Twitter:** @yardstik (22 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/yardstik/ (67 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Staffing and Recruiting, Consumer Services - **Company Size:** 35% Enterprise, 35% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (5 reviews) - Helpful (4 reviews) - Integrations (4 reviews) - Customer Support (3 reviews) - Friendly (3 reviews) **Cons:** - Email Notifications (1 reviews) - Poor Applicant Quality (1 reviews) ### 13. [Amiqus](https://www.g2.com/products/amiqus/reviews) Amiqus is a globally trusted staff and client onboarding compliance platform designed for both governments and regulated organisations across sectors to meet complex compliance obligations. We’ve powered over 4 million journeys, helping people to move job, move home, access financial products, or engage with a professional advisor online. For teams navigating complex requirements - combining AML, digital identity and staff vetting or right to work checks, Amiqus combines best in class data sources, process orchestration, automation and back office tooling for Ops team escalation and management all within one platform. By automating the heavy lifting, we’ve helped clients like Virgin Money cut their account opening times from seven days down to just eight minutes. Most candidates - about 85% - complete their entire verification in under 24 hours, which is roughly four times faster than traditional methods. For high-volume recruitment, this translates to hours saved every week. Plus, our reusable identity wallet makes things even easier for returning users, speeding up the process by another 33%. Amiqus is directly accredited under the UK Gov Digital Verification Service (DVS) and audited to deliver Right to Work, Right to Rent, and DBS criminal record checking under the UK’s Trust Framework We’re also a registered DBS and Disclosure Scotland umbrella body for criminal record checks, with international criminal record check coverage. **Average Rating:** 4.7/5.0 **Total Reviews:** 53 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Compliance:** 9.3/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 8.8/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Amiqus](https://www.g2.com/sellers/amiqus) - **Company Website:** https://amiqus.co - **Year Founded:** 2015 - **HQ Location:** Edinburgh, GB - **LinkedIn® Page:** https://www.linkedin.com/company/amiqus-resolution-ltd (66 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Legal Services, Staffing and Recruiting - **Company Size:** 44% Small-Business, 30% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (43 reviews) - Customer Support (19 reviews) - User Interface (18 reviews) - Easy Setup (14 reviews) - Time-saving (14 reviews) **Cons:** - Reference Management (5 reviews) - Complexity (4 reviews) - False Positives (4 reviews) - Missing Features (4 reviews) - Poor Usability (4 reviews) ### 14. [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) GoodHire, a Checkr company, delivers the easiest end-to-end background check workflow in the industry, while offering unique features that help HR teams get their background checks done quickly, affordably, and in a way that minimizes the burden of compliance. Product Description GoodHire simplifies and speeds background checks with customizable, on-demand services for organizations of all sizes. Building a great team starts with a trusted partner that delivers the easiest end-to-end pre-employment background check workflow in the industry. **Average Rating:** 4.6/5.0 **Total Reviews:** 270 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Compliance:** 9.5/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.4/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Checkr, Inc](https://www.g2.com/sellers/checkr-inc) - **Company Website:** https://checkr.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, CA - **Twitter:** @checkr (3,055 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3535535/ (1,623 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager, HR Generalist - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 61% Mid-Market, 30% Small-Business #### Pros & Cons **Pros:** - Background Checks (3 reviews) - Ease of Use (2 reviews) - Product Quality (2 reviews) - Speed of Service (2 reviews) - Time-saving (2 reviews) **Cons:** - Process Delays (2 reviews) - Delays (1 reviews) - Poor Applicant Quality (1 reviews) - Poor Customer Support (1 reviews) - Poor Reporting (1 reviews) ### 15. [Veremark](https://www.g2.com/products/veremark/reviews) Veremark is a background screening platform designed to assist HR teams, compliance officers, and legal professionals in verifying candidates and employees in a more efficient, secure, and straightforward manner. This solution is tailored for organizations aiming to enhance their hiring processes, conduct rescreening, or perform vendor checks, all while ensuring compliance with relevant regulations. The platform is particularly advantageous for businesses of all sizes that recognize the importance of thorough background checks as a critical component of their hiring and compliance strategies. Veremark effectively meets the needs of HR professionals who seek a dependable method for assessing the integrity and qualifications of potential hires. Additionally, compliance officers benefit from the platform’s capabilities in maintaining adherence to legal standards. By streamlining the verification process, Veremark helps organizations mitigate risks associated with hiring and vendor relationships, thereby fostering a safer and more compliant work environment. Key features of Veremark include comprehensive background checks that encompass various aspects such as employment history, criminal records, and educational verification. The platform places a strong emphasis on global compliance, enabling organizations to navigate the complexities of different regulatory environments with ease. Customizable workflows allow users to tailor the screening process to their specific needs, making it adaptable across various industries and organizational structures. This flexibility ensures that Veremark can cater to the unique requirements of each organization, enhancing its overall utility. Another significant advantage of using Veremark is its provision of real-time updates, which keeps users informed throughout the screening process. This feature enhances transparency and empowers HR teams to make informed decisions quickly, reducing the time taken to finalize hiring processes. The platform is designed with user experience in mind, ensuring that both employers and candidates find the verification process smooth and efficient. By leveraging Veremark, organizations can build trust with their stakeholders, minimize potential risks, and streamline their hiring and compliance processes effectively, making it a valuable tool in today’s competitive job market. **Average Rating:** 4.3/5.0 **Total Reviews:** 40 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Compliance:** 9.4/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.7/10 (Category avg: 9.0/10) - **Dashboard:** 8.9/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Veremark](https://www.g2.com/sellers/veremark) - **Year Founded:** 2018 - **HQ Location:** London, England - **Twitter:** @veremarkltd (48 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18853767 (138 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Human Resources, Information Technology and Services - **Company Size:** 48% Mid-Market, 40% Small-Business #### Pros & Cons **Pros:** - Ease of Use (13 reviews) - Product Quality (9 reviews) - Pricing (8 reviews) - Customer Support (7 reviews) - Time-saving (7 reviews) **Cons:** - Process Delays (6 reviews) - Expensive (4 reviews) - Delays in Process (3 reviews) - Poor Customer Support (3 reviews) - Pricing Issues (3 reviews) ### 16. [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews) AccuSourceHR™ Workforce Solutions has been a nationwide leader in background checks and drug testing since 1999. We have always believed in creating an outstanding customer experience, which in turn leads to success in their hiring and onboarding processes. Whether using our services for criminal background checks, employment/education verifications, or drug testing, we provide fast and accurate results. Our Applicant Portal takes away the tedious work of data entry so HR professionals can put their focus on other tasks, while our CrimSource™ Continuous Criminal Monitoring services provides a revolutionary option for companies to have real-time updates on employees post-hire. AccuSourceHR™ understands that people-related decisions are the lifeblood of an organization and that one bad hire can wreak havoc on the company's culture and quite possibly impact the bottom line. Our services provide employers with peace of mind and trust that they will be presented with a clear understanding of who they intend to hire to represent them. **Average Rating:** 4.6/5.0 **Total Reviews:** 168 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Compliance:** 9.2/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.9/10 (Category avg: 9.0/10) - **Dashboard:** 8.7/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [AccuSourceHR, Inc.](https://www.g2.com/sellers/accusourcehr-inc) - **Company Website:** https://www.accusourcehr.com/ - **Year Founded:** 1999 - **HQ Location:** Phoenix, AZ - **Twitter:** @AccuSourceInc (452 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/accusourcehr-inc/ (113 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager - **Top Industries:** Staffing and Recruiting, Human Resources - **Company Size:** 57% Mid-Market, 29% Small-Business #### Pros & Cons **Pros:** - Ease of Use (13 reviews) - Customer Support (12 reviews) - Speed (11 reviews) - Response Time (8 reviews) - Helpful (7 reviews) **Cons:** - Delays (7 reviews) - Process Delays (4 reviews) - Lack of Clarity (3 reviews) - Poor Customer Support (3 reviews) - Feature Limitations (2 reviews) ### 17. [HiPeople](https://www.g2.com/products/hipeople/reviews) HiPeople AI-Powered Screening: Streamline Your Screening, Hire Top Talent HiPeople harnesses the power of AI to revolutionize every stage of hiring. From resume screening to candidate assessments to reference checks. Make fast, secure, and unbiased hiring decisions with seamless precision. Key Benefits at a Glance 1. AI‑Accelerated Screening Instantly sift through applications with AI-driven resume screening that saves up to 95% of screening time. 2. Science‑Backed Assessments Utilize data-driven, psychometrically valid assessments to evaluate candidates on hard skills, soft skills, personality, cognitive abilities, and culture fit. Customize from a vast library or create your own. 3. AI‑Enhanced Reference Checks Automate reference checks with surveys, AI-powered fraud detection, and fast turnaround in under 24 hours. Get clear, actionable reports with red-flag alerts. 4. Comprehensive, Unified Platform Combine strengths—AI screening, assessments, and reference checks—within one seamless experience that integrates in just a few clicks into popular ATS systems. 5. Privacy & Compliance Built-In Trust in enterprise-grade privacy and security: SOC 2 Type II certified, GDPR and CCPA compliant. Data security that aligns with global standards. 6. Backed by People Science HiPeople’s tools are grounded in rigorous psychological and data science research, enriched continuously by an in-house science team to deliver reliable, human-centric insights. For more information, visit us at hipeople.io 👋 **Average Rating:** 4.6/5.0 **Total Reviews:** 438 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Compliance:** 9.3/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 9.1/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [HiPeople](https://www.g2.com/sellers/hipeople) - **Company Website:** https://www.hipeople.io/ - **Year Founded:** 2019 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** https://www.linkedin.com/company/34575638 (16 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Unemployed, Customer Service Representative - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 71% Small-Business, 19% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (113 reviews) - Assessments (56 reviews) - Assessment Ease (49 reviews) - Easy Setup (46 reviews) - Helpful (42 reviews) **Cons:** - Limited Customization (16 reviews) - Poor Customization (16 reviews) - Assessment Issues (14 reviews) - Insufficient Information (13 reviews) - Unclear Information (13 reviews) ### 18. [Mitratech AssureHire](https://www.g2.com/products/mitratech-assurehire/reviews) Compliant, Efficient Background Screening with a Focus on Candidate Experience Accredited by the PBSA (Professional Background Screening Association) and as a SOC2 certified provider, we deliver background screening solutions that prioritize accuracy, speed, and a positive candidate journey. Accelerate Your Hiring with Confidence: 1. Rapid, Reliable Results: Don't let slow background checks create hiring bottlenecks. Mitratech’s completes 98% of background checks in less than 24 hours. This allows you to make informed decisions quickly and secure top talent faster. 2. Embedded Compliance & Reduced Risk: Our technology simplifies critical compliance steps, including consent management and adverse action workflows, helping you maintain best practices, reduce human error, and ensure your screening process is consistently fair and legally sound. 3. Optimized Candidate Experience: Mitratech offers an intuitive, fully remote, mobile-first interface. This streamlines the process for applicants, improves completion rates, and reflects positively on your employer brand. Comprehensive Screening, Dedicated Support: Mitratech offers a wide array of screening services including criminal history, employment and education verification, drug testing, and more helping us serve diverse industry needs. Beyond technology, every client receives world-class support, providing expert guidance and unlimited support via phone, text, or email. We are committed to being a true partner in building your safe and productive workplace. Explore Mitratech for a smarter, faster, and more candidate-friendly approach to background screening. **Average Rating:** 4.2/5.0 **Total Reviews:** 14 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Compliance:** 8.1/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 7.5/10 (Category avg: 9.0/10) - **Dashboard:** 7.3/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Mitratech](https://www.g2.com/sellers/mitratech) - **Company Website:** https://mitratech.com - **Year Founded:** 1987 - **HQ Location:** Austin, TX - **Twitter:** @MitratechLegal (1,048 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mitratech/ (2,064 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 57% Mid-Market, 29% Enterprise #### Pros & Cons **Pros:** - Speed (2 reviews) - Candidate Management (1 reviews) - Communication (1 reviews) - Customization Flexibility (1 reviews) - Ease of Use (1 reviews) **Cons:** - Poor Customer Support (2 reviews) - Inaccuracy (1 reviews) - Inefficient Hiring Process (1 reviews) - Poor Applicant Quality (1 reviews) - Verification Issues (1 reviews) ### 19. [Intelifi Background Check Software](https://www.g2.com/products/intelifi-background-check-software/reviews) Intelifi Enterprise-Grade Employment Background Screening, Built for Accuracy, Speed, and Scale Intelifi is a PBSA-accredited background screening company delivering fast, accurate, and compliant employment background checks to organizations of all sizes—from growing small businesses to enterprise-level employers and staffing firms conducting high-volume screening nationwide. Unlike large, one-size-fits-all screening platforms, Intelifi operates as a boutique background screening provider, delivering a higher level of attention to detail, quality control, and individual customer experience. With 20+ years serving HR managers, compliance teams, and staffing leaders, Intelifi combines enterprise-grade capability with hands-on service—ensuring every report is accurate, defensible, and tailored to the client’s hiring environment. Intelifi is trusted by HR teams, staffing agencies, healthcare providers, non-profits, academic institutions, and regulated employers that require county-level precision, FCRA compliance, and reliable turnaround times—not just automation. ⸻ Emerge™ — Intelifi’s Intelligent Background Screening Platform Emerge™ is Intelifi’s proprietary, enterprise-ready background screening software built to handle real-world hiring complexity at scale. Emerge allows employers to order, manage, and review background checks through a clean, intuitive interface—while Intelifi’s experienced screening analysts work behind the scenes to verify accuracy, completeness, and compliance. —— Key Capabilities Nationwide Criminal Background Screening (National, State & County Level) • National Criminal Database Searches Broad national-level coverage used for rapid initial screening and risk identification. • Statewide Criminal Searches State-level criminal record searches where available, expanding coverage beyond database-only results. • County-Level Criminal Court Searches (Primary Focus) Direct county courthouse searches across the United States—the gold standard for employment screening—delivering the most accurate and up-to-date criminal records. • Direct Court Integrations for Faster Results Integrated electronic court access and optimized workflows enable same-day results in most major counties nationwide, without compromising accuracy or compliance. • Human Review & Quality Control Every criminal report is reviewed by trained screening professionals to reduce false positives, missed records, and compliance exposure. ⸻ Additional Screening Services • Employment Verifications • Education Verifications • SSN Trace & Identity Validation • Motor Vehicle Records (MVR / Driving Records) Ideal for roles involving driving, transportation, fleet access, or insurance requirements. ⸻ Compliance-First by Design • FCRA-aligned workflows • Adverse action support • Clear audit trails and documentation • Built for regulated and high-risk hiring environments ⸻ Built for Enterprise & Growing Teams • Multi-Location Support Manage screening across multiple offices, regions, or business units from a centralized platform. • Multi-User Access & Role Management Easily assign permissions to recruiters, HR staff, compliance teams, and administrators. • High-Volume Ready Designed for companies running 50, 500, or 5,000+ background checks per month without sacrificing speed or accuracy. • ATS & HR System Friendly Flexible workflows that integrate seamlessly into existing hiring processes. ⸻ Why Companies Choose Intelifi ✔ Accuracy Over Automation-Only Models Intelifi prioritizes verified court data and human review—reducing disputes, rechecks, and compliance risk. ✔ Speed Without Cutting Corners Same-day results in many jurisdictions while maintaining enterprise-grade quality standards. ✔ Boutique-Level Service Clients receive responsive, knowledgeable support from real screening experts—not ticket queues. ✔ Scales With Your Business Equally effective for small businesses, staffing firms, and large enterprise employers. ✔ Transparent, Competitive Pricing Clear pricing structures suitable for SMB budgets and enterprise procurement teams alike. ⸻ Ideal For • Enterprise HR & Compliance Teams • Staffing & Recruiting Firms • Healthcare & Regulated Employers • Academic & Non-Profit Institutions • Growing Businesses Hiring at Scale ⸻ Intelifi + Emerge™ provide the confidence employers need to make informed hiring decisions—backed by technology, experience, and accountability. **Average Rating:** 4.7/5.0 **Total Reviews:** 13 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Compliance:** 10.0/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 6.7/10 (Category avg: 9.0/10) - **Dashboard:** 10.0/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [INTELIFI](https://www.g2.com/sellers/intelifi) - **Company Website:** https://www.intelifi.com - **Year Founded:** 2004 - **HQ Location:** Beverly Hills, CA - **Twitter:** @intelifi_inc (783 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/437876/ (34 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 54% Small-Business, 31% Mid-Market ### 20. [SpringVerify](https://www.g2.com/products/springworks-springverify/reviews) Best-Rated Background Checker (Rated 4.9/5 on Google with 5800+ reviews ⭐️⭐️⭐️⭐️⭐️) SpringVerify is a new-age Background Verification Service. Our network of trusted vendors ensures you can rest while we find any fraudulent employees/partners/suppliers associated with your organization. 🤯 SpringVerify dashboard helps users add candidates, keep track of progress, download reports, make payments and so much more. No more paperwork or email exchanges. SpringVerify handles consent, follow-up, verification, reporting and much more. 🤝 Integrates with your existing HRMS/ATS 🔒 Springworks is the only ISO 27701 & SOC 2 Type II-certified company. It's accredited by NASSCOM. 📚 Supports Bulk & Seasonal Hiring 💬 Dedicated Customer Support 😎 With the help of AI and Automation SpringVerify makes background verification Simple, Fast & Flexible. Spend less than 5 mins on background verification and focus on other vital tasks at hand. ☞ Book a demo! **Average Rating:** 4.5/5.0 **Total Reviews:** 70 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Compliance:** 8.5/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.7/10 (Category avg: 9.0/10) - **Dashboard:** 9.3/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Springworks](https://www.g2.com/sellers/springworks-728dc1d8-068f-4882-92ab-3d22b34ad87c) - **Year Founded:** 2014 - **HQ Location:** Santa Monica, CA - **Twitter:** @springroleinc (4,546 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/springrole (362 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 59% Mid-Market, 38% Small-Business #### Pros & Cons **Pros:** - Ease of Use (16 reviews) - Customer Support (7 reviews) - User Interface (6 reviews) - Seamless Process (5 reviews) - Friendly (4 reviews) **Cons:** - Poor Customer Support (3 reviews) - Software Issues (2 reviews) - Verification Issues (2 reviews) - Delays (1 reviews) - Duplication Issues (1 reviews) ### 21. [Deploi](https://www.g2.com/products/deploi/reviews) Deploi is an advanced AI-powered platform designed to automate onboarding and background checks for frontline workforces. Our solution streamlines the hiring process, ensuring fast, compliant, and efficient onboarding tailored for industries that rely on essential frontline roles. With Deploi, employers can reduce hiring times, improve accuracy, and maintain high standards of trust and compliance in every hire. **Average Rating:** 4.6/5.0 **Total Reviews:** 10 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Compliance:** 9.4/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.7/10 (Category avg: 9.0/10) - **Dashboard:** 9.6/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Deploi](https://www.g2.com/sellers/deploi) - **Year Founded:** 2024 - **HQ Location:** , - **LinkedIn® Page:** https://www.linkedin.com/company/deploi-technologies (10 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Security and Investigations - **Company Size:** 91% Mid-Market, 9% Enterprise #### Pros & Cons **Pros:** - Ease of Use (3 reviews) - Customer Support (2 reviews) - Efficiency (2 reviews) - Friendly (2 reviews) - Helpful (2 reviews) **Cons:** - Expensive (1 reviews) - Process Delays (1 reviews) ### 22. [Turn](https://www.g2.com/products/turn-technologies-inc-turn/reviews) A faster and more affordable background check solution. Turn is designed to help high-volume employers screen workers. As a leading API-first background check platform we specialize in supporting talent platforms, agencies and employers in 30+ industries across the U.S. and Canada. In addition, Turn offers tailored plans to suit your needs, whether you are a start-up in the on-demand space or a category leader, Turn is designed to grow with you – providing the features and flexibility you need at every stage. **Average Rating:** 4.5/5.0 **Total Reviews:** 36 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Compliance:** 8.9/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 8.6/10 (Category avg: 9.0/10) - **Dashboard:** 8.5/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Turn Technologies](https://www.g2.com/sellers/turn-technologies-623af2d3-7e58-4542-ac12-f9d08ae7d807) - **Year Founded:** 2016 - **HQ Location:** Chicago, US - **Twitter:** @Turn_Jobs (3 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/turn-technologies-inc./ (47 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Staffing and Recruiting, Information Technology and Services - **Company Size:** 63% Small-Business, 34% Mid-Market #### Pros & Cons **Pros:** - Client Interaction (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - Simple (2 reviews) - Simplicity (2 reviews) **Cons:** - Hidden Fees (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) - Payment Issues (1 reviews) - Poor Customer Support (1 reviews) ### 23. [Orange Tree Employment Screening](https://www.g2.com/products/orange-tree-employment-screening/reviews) We use technology to give you the best user experience possible. We have designed our client portal, ClientConnect, so you can find all the information you need with just a click or two. For your candidates, we meet them where they’re at - on their phone - with our leading mobile platform called CandidateConnect®. And last, but definitely not least, we have integrations with the leading ATS providers, so your recruiters maximize their productivity. **Average Rating:** 4.1/5.0 **Total Reviews:** 13 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.1/10) - **Compliance:** 8.0/10 (Category avg: 9.1/10) - **Real-Time Tracking:** 7.8/10 (Category avg: 9.0/10) - **Dashboard:** 7.4/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Accurate Background](https://www.g2.com/sellers/accurate-background) - **Year Founded:** 1997 - **HQ Location:** Irvine, CA - **Twitter:** @AccurateBG (8,312 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/32379/ (1,852 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 46% Small-Business, 31% Mid-Market ### 24. [Checkmate](https://www.g2.com/products/checkmate/reviews) Pre-employment screening just got easy👌🏻 Checkmate is an easy to use online reference checking and background screening tool. Checkmate makes it easy for businesses to streamline pre-employment screening and reference checking so they can focus on hiring the right people, faster. Trusted by global brands like Samsung, Starbucks, and Woolworths, Checkmate automates background screening with an intuitive, mobile-friendly workflow. Candidates complete everything in minutes, and hiring teams gain real-time visibility into progress—all from one powerful dashboard. Operating in 190+ countries, Checkmate covers everything from identity verification and reference checks to criminal, employment, and right-to-work screenings. Whether hiring locally or globally, our platform ensures compliance with ever-changing regulations, reducing risk and keeping your business protected. Security and data privacy are at the core of Checkmate. As an ISO 27001 and SOC2-certified, GDPR-compliant platform, we adhere to the highest industry standards. Our commitment to safeguarding candidate and client data makes us a trusted partner for businesses worldwide. Checkmate integrates seamlessly with your existing hiring tech stack, connecting with leading ATS and HRIS platforms like Workday, SAP, SmartRecruiters, and BambooHR. No setup fees, no fixed contracts—just a fast, flexible way to simplify hiring. Our automated reference checking tool ensures a smooth, thorough, and fraud-resistant process, customisable to your needs. With a global reach and real-time reporting, hiring teams can make informed decisions quickly, improving both speed and accuracy. And if you ever need support? We’re here 24/7, ready to help. Join thousands of organisations worldwide using Checkmate to hire smarter, reduce admin, and deliver an outstanding candidate experience. Pre-employment screening just got easy. **Average Rating:** 4.8/5.0 **Total Reviews:** 27 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Checkmate](https://www.g2.com/sellers/checkmate) - **Year Founded:** 2018 - **HQ Location:** United State - **LinkedIn® Page:** https://www.linkedin.com/company/checkmaterefs/ (34 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 59% Mid-Market, 22% Small-Business #### Pros & Cons **Pros:** - Ease of Use (6 reviews) - Positive Experience (3 reviews) - Time-saving (3 reviews) - Background Checks (2 reviews) - Communication (2 reviews) **Cons:** - Inefficient Search Functionality (1 reviews) - Poor Customer Support (1 reviews) - Poor Reporting (1 reviews) - Process Delays (1 reviews) - Reference Management (1 reviews) ### 25. [RefNow](https://www.g2.com/products/refnow/reviews) RefNow is a type of online employment reference management solution designed to help organizations streamline their recruitment processes by providing comprehensive employment reference reports. This innovative platform addresses the common challenges associated with traditional referencing methods, which can often be time-consuming and cumbersome. By leveraging technology, RefNow enables companies to make smarter and more informed hiring decisions, ultimately enhancing their recruitment efficiency. Targeted at a diverse audience that includes large organizations, startups, charities, and educational institutions, RefNow caters to any entity that requires a reliable and efficient referencing process. The platform is particularly beneficial for HR professionals and recruitment teams who seek to minimize administrative burdens while ensuring thorough vetting of potential candidates. With its user-friendly interface, RefNow simplifies the referencing process, allowing users to focus on more strategic aspects of recruitment. One of the standout features of RefNow is its ability to offer user and team management capabilities, which allows organizations to easily manage multiple users and streamline their referencing workflows. Additionally, the platform supports custom question profiles, enabling companies to tailor their reference checks to align with specific job roles or organizational values. This customization ensures that the references collected are relevant and provide valuable insights into a candidate's suitability for a position. Another significant advantage of RefNow is its integration of digital ID checks, which enhances the security and reliability of the referencing process. By verifying candidates' identities digitally, organizations can reduce the risk of fraud and ensure that the references they are receiving are legitimate. This feature not only adds a layer of trust but also accelerates the overall referencing timeline, allowing companies to make quicker hiring decisions without compromising on quality. Overall, RefNow stands out in the employment reference management category by combining efficiency, customization, and security into a single platform. Its mission to alleviate the administrative burden associated with referencing processes resonates with organizations looking to optimize their recruitment strategies. By providing a comprehensive solution that addresses the pain points of traditional referencing, RefNow empowers companies to focus on what truly matters: finding the right talent for their teams. **Average Rating:** 4.6/5.0 **Total Reviews:** 94 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [RefNow](https://www.g2.com/sellers/refnow) - **Company Website:** https://www.refnow.co - **Year Founded:** 2019 - **HQ Location:** London, England, United Kingdom - **Twitter:** @RefNow (280 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ref-now (5 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Director - **Top Industries:** Hospital & Health Care, Education Management - **Company Size:** 50% Small-Business, 37% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (23 reviews) - Time-saving (11 reviews) - Reference Checks (9 reviews) - Efficiency (6 reviews) - Simple (5 reviews) **Cons:** - Reference Management (2 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) - Notification Issues (1 reviews) ## Parent Category [Pre-Employment Screening Software](https://www.g2.com/categories/pre-employment-screening) ## Related Categories - [Reference Check Software](https://www.g2.com/categories/reference-check) - [Drug Testing Software](https://www.g2.com/categories/drug-testing) --- ## Buyer Guide ### What You Should Know About Background Check Software ### What is Background Check Software? The candidate may have submitted an impressive resume, aced the skills test, and dazzled interviewers, but there is usually another important step in the process before a company extends a job offer—the background check. Businesses conduct pre-employment background checks before making a final hiring decision to verify the accuracy of the information that a candidate has presented and discover other information that might influence a hiring decision. Background check software streamlines this process by automating aspects of the process and enabling companies to manage checks for multiple candidates from a single system.  Background check platforms are typically not standalone systems. These platforms are often developed by background check companies, which are known in the industry as credit reporting agencies (CRAs). These accredited companies use the technology to manage the process as they provide businesses with employment screening services. Depending on the provider, screenings might entail a search of public records that is automated, or conducted by humans, or a mix of both. In this way, use of the software typically must operate along with the background check services provided by a company. #### What Types of Background Check Software Exist? Background checking software products exist as standalone solutions as well as modules that are part of a larger human capital management (HCM) platform.  **Standalone solutions** These products are specifically devoted to managing pre-employment background checks. They often integrate with other HR software, including applicant tracking systems and core HR software. **HCM platform** Some HCM platforms come with an integrated background check module, which can streamline the sharing of candidate data for companies that already use that HCM. **What types of background screening products are available?** There are many kinds of checks that employers can request using background check software, but common ones include criminal records checks, motor vehicle reports, employment verification, credit checks, and drug tests. **Criminal background check** Criminal records checks are a common screening service provided during the employment process. These searches involve reviewing federal, state, and local records for a candidate’s past criminal convictions, both felonies, and misdemeanors, as well as active criminal cases that the candidate is named in. Some providers include global criminal record searches as part of their services. **Driving records check or motor vehicle report (MVR)** Reviews of a person’s driving record, sometimes known as motor vehicle record (MVR) screenings, locate information about a person’s driving history. This includes the status and class of their driver’s license and any past violations, going back a certain number of years. These checks are common for roles in which someone operates a vehicle as part of their job responsibilities. **Employment verification** Employment verification involves confirming a candidate’s employment history, including past places of employment, the dates they were employed, and their job responsibilities. Verifying these credentials helps companies ensure that they are hiring someone with the necessary experience for the role. Many providers also offer reference checking. **Education verification** Employers typically want to confirm that a candidate has the required education, qualifications, and training to succeed in the role. Background check solutions often include an option to verify a candidate’s education credentials, such as college degrees, certificates, licenses, or other specialized training.  **Credit checks** Checking a candidate’s credit history can help companies assess the integrity and financial responsibility of candidates, especially for candidates who may be dealing with a company’s finances as part of their job roles. Hiring managers should be aware that some states have laws restricting the use of credit checks in employment. **Drug screening** Background check companies that provide drug testing in the United States are certified third-party administrators (TPA) of the Substance Abuse Program Administrators Association (SAPAA). SAPAA’s national standards are recognized as the seal of excellence for the substance abuse testing and program management industry. Some industries require drug testing for all applicants to reduce the risk of accidents. **Industry-specific checks** Some background check companies might specialize in certain industries, while others provide general screening reports for a variety of industries and positions. Industries that might have specialized screening needs include construction, commercial and tribal gaming, education, finance, government, health care, hospitality, manufacturing, staffing, and transportation. ### What are the Common Features of Background Check Software? Common features of background screening software include administrative dashboards, candidate portals, analytics and reporting tools, and automated workflows.  **Dashboards:** A key part of any background check software is a dashboard that provides an overview of any active checks and [real-time status updates](https://www.g2.com/categories/background-check/f/real-time-tracking) on each candidate. These dashboards allow administrators to track the progress of each pre-employment screening and view an estimate of how long it will take for each report to be completed. **Candidate portal:** Platforms with candidate-facing portals enable candidates to enter information about themselves through a web interface to help speed up the process. These self-service portals also typically show candidates the status of their background check and may also send notifications or reminders, which improves the overall candidate experience.  **Automated workflows:** Automation has become a growing part of many software products. For example, when an employer orders a background check, the system might automatically send a notification to the candidate, asking them to fill out documents to initiate the process. That paperwork can then be routed to the appropriate personnel for review. Companies can also develop custom workflows so that completed background checks are routed to the proper personnel for approvals or decisions. **ATS integrations:** Most pre-employment screening platforms integrate with at least one applicant tracking system (ATS). [ATS integrations](https://www.g2.com/categories/background-check/f/integrations) facilitate the seamless transfer of data about candidates between the systems, which saves hiring managers the time it would take to move the data from one system to another and also reduces the potential for data entry errors. Many platforms offer an API to facilitate integrations with third-party software products. Integrating these systems also makes it easy for hiring managers to start a new background check with a few clicks. **Analytics and reporting:** In addition to dashboards showing up-to-the-minute status updates for current background screenings, many platforms include analytics capabilities that facilitate a more in-depth look at background check data. These reporting tools can reveal trends in an organization’s processes, such as how long checks are taking on average, or whether completion times vary depending on location—since laws vary from state to state—or at different times of the year. They may also reveal trends in the decisions made by hiring teams, enabling companies to adjust their processes as needed. Identifying these trends can help companies identify ways to speed up the process or reach greater numbers of candidates. **Compliance tools:** Automated compliance checks help administrators determine which laws and regulations apply to their pre-employment screening process. While all checks in the United States must comply with the Fair Credit Reporting Act (FCRA) and guidelines from the Equal Employment Opportunity Commission (EEOC), other laws or regulations can vary depending on where the company is located. The software can monitor compliance regulations and make sure to generate the proper forms, disclosures, and authorizations to send to candidates. At a minimum, a platform should be FCRA compliant and also adhere to the latest EEOC regulations. ### What are the Benefits of Background Screening Software? **Speed up time-to-hire:** In competitive recruiting environments, completing the hiring process promptly can mean the difference between adding a stellar new hire or losing out on that person to another company. As a result, reducing the turnaround time for a candidate screening is important, and faster checks offer companies a competitive advantage. Employment background check software automates the process of verifying the information candidates provide during the talent acquisition process. Many background check vendors are also increasingly relying on artificial intelligence to comb through big datasets for pertinent records to speed up the process. This reduces the time that the company needs to spend on authenticating information, freeing up time for other hiring and onboarding processes. **Maintain compliance:** Employee background checks are highly regulated processes, bound by local and federal regulations, and it is important for employers to maintain compliance with these rules to avoid legal problems. But keeping track of those regulations and ensuring they are closely followed can be challenging without help. Background screening solutions provide businesses with access to up-to-date compliance knowledge, which can lower the likelihood of regulatory violations and lawsuits. The best background check services will ensure that their clients are in compliance throughout the entire process. These systems can also maintain records to prove compliance later if necessary. **Increase confidence in hiring decisions:** A bad hire can cost a company thousands of dollars in recruiting expenses, productivity losses, team morale declines, and legal fees. A pre-employment background check can help the hiring team have confidence that the person they are hiring is trustworthy and won’t pose a risk to the company or its employees. Employers use background checks to verify the accuracy of the information a candidate presented during the hiring process, including that they have the qualifications required to do the job well. Employment screenings can also uncover information about a person’s history that could present workplace safety or liability risks, such as a poor driving record or a history of criminal violence. **Improve the candidate experience:** Many products provide online background check services and cloud-based dashboards so that both the applicant and the human resources professional charged with overseeing the process can check on the progress of employee background checks. Giving candidates this information improves communication during the recruiting process, which can leave candidates with a more positive impression of the company and build trust. In turn, good recruiting experiences can positively impact the company’s brand and lead to greater recruiting success. ### Who Uses Background Check Software? **Recruiters:** Members of a hiring team are the most frequent users of pre-employment screening tools. This includes in-house recruiters at businesses as well as recruiters who work for recruiting agencies or staffing firms. Recruiters use background check platforms to initiate screenings, monitor the status, and view analytics reports about the process. **Compliance team:** Employees who are responsible for maintaining a company’s compliance use background check software to ensure that the company’s employment screening processes adhere to all applicable regulations. This could include federal, state, and local laws, as well as internal company policies. A company’s attorneys may also need to access the software’s records in the event of legal issues. **Job candidates:** Many background check solutions come with candidate-facing portals, which enable job seekers to monitor the status of a screening that their prospective employer is conducting. These portals often include status dashboards and may also have the ability to send notifications or messages at different stages of the process. #### Software Related to Background Check Software Related solutions that can be used together with employment background check software include: [Applicant tracking systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **:** Most background screening platforms integrate with at least one ATS. These integrations facilitate the seamless transfer of data as candidates move through the hiring pipeline, which can speed up the process and reduce errors. It also enables recruiters to order background checks and view candidate information from the same screen, improving hiring workflows.  [Core HR software](https://www.g2.com/categories/core-hr) **:** Background check solutions also integrate with core HR software or [HRMS & HCM software](https://www.g2.com/categories/human-resource-management-systems), both of which contain employee documents and data. Connections between these systems streamline the transfer and sharing of employee data, both during the talent acquisition process as well as once the candidate is hired. ### Challenges with Background Check Software Background check solutions can come with their own set of challenges.  **Compliance:** One of the biggest reasons companies use employment screening services is also one that can cause difficulties — the provider’s ability to help companies maintain compliance. The various laws and regulations that govern background checks must be followed to avoid fines, lawsuits, and other issues. However, companies ordering the screening typically rely on the background check provider to ensure they are following the proper procedures and are current on the latest requirements. Platforms that lack strong compliance capabilities could open up employers to legal troubles, especially in the case of adverse actions, which refers to an employment decision that negatively impacts a candidate due to information that appeared on a background check. Buyers of background check services should make sure to ask software providers how they ensure that their platform incorporates the latest compliance regulations. **Timeliness:** Speed matters when it comes to recruiting, but background checks can sometimes be a bottleneck in the process if the results are not returned on time. The time that a background check takes can vary, depending on the number of screens the employer orders and how easy it is to access the information. Background check companies that take too long to return results could hurt a company’s recruiting efforts, as strong candidates might look elsewhere. Platforms that offer unrealistic estimates for when a screening will come in can also cause issues in the process.  **Accuracy of information:** A key reason employers run background checks is to confirm the accuracy of the information that the candidate included during the process, so the reliability of the information contained in reports is critical. Background screenings that turn up inaccurate information about a candidate or fail to uncover important details about the candidate’s background can cause serious issues for both the employer and the candidate. Companies should have confidence that the pre-employment screening tools have systems in place to confirm the accuracy of the information that the platform produces. ### Which Companies Should Buy Background Check Software? Nearly every industry can benefit from implementing background check software into their hiring process. But some industries, in particular, are particularly reliant on these solutions. **Construction:** The construction industry uses background check services to maintain workplace safety and ensure that its workers have the required licenses and skills to do the job. **Retail and hospitality:** Industries in which turnover rates are higher, such as retail and hospitality, require that employers can quickly conduct background checks to ensure they are fully staffed, especially during peak seasons.  **Healthcare:** For healthcare roles, especially those that require direct contact with patients, employers must verify the backgrounds of employees to ensure they have the required licenses and certifications. Background check software helps businesses monitor compliance regulations in this heavily regulated industry. **Nonprofits:** Volunteer organizations use background screenings to identify whether there is anything in a prospective volunteer’s past that could make them a poor fit for working with the organization’s clients, and even expose the nonprofit to lawsuits or bad press. **Staffing:** Because they deal with a high volume of candidates, staffing agencies rely on background check tools to efficiently screen clients and place them in jobs faster. ### How to Buy Background Check Software #### Requirements Gathering (RFI/RFP) for Background Check Software When gathering requirements for software, buyers should consider the kinds of employment screenings that the company is likely to use most often. Different background check providers may offer various screening types, so companies should know upfront which pre-employment screening products their ideal provider must have. Companies should also consider which other features are important to them in a background check solution, such as dashboards, notifications, and candidate portals. Since there are different approaches to completing background screenings, buyers should also think about whether they are comfortable with computers and algorithms doing much of the searching, or if they would prefer for humans to be doing more of that work. #### Compare Background Check Software Products **Create a long list** An initial list of potential background screening services should include any products that meet the company’s basic requirements. At this point, buyers should be aiming to get a sense of the features of potential solutions and the kinds of services they can provide.  **Create a short list** After a long list has been created, it’s time to look at each product in more detail to determine if it will meet the company’s needs and deserves to be put on their short list. This should include evaluating additional features of each product beyond the ones identified as essential to determine if that additional functionality would bring additional benefits to the company’s recruiting process. **Conduct demos** By the time the company is ready to conduct demos, buyers should have a sense of the features that products on the short list offer and be ready to evaluate how effectively those features meet the organization’s needs. Sellers should walk buyers through how the company conducts the background check from beginning to end. Buyers should consider the user interface of the platform and whether the information on sample reports is easy to access and understand. Demos are also a good time to ask questions about how long screenings take on average, how the company maintains compliance with laws and regulations, and how well the software integrates with the buyer’s existing systems. #### Selection of Background Check Software **Choose a selection team** The selection team should include any stakeholders who might be using the product, including a company’s recruiting team and any other relevant HR personnel. **Negotiation** After narrowing in on a preferred product, it’s time to negotiate a pricing package. Buyers must consider the pricing model of the software, including whether the software comes with a monthly or annual fee and how much different types of screens cost. Buyers can sometimes negotiate discounts if they buy a package that contains a larger number of screens. Pricing can also vary by how thorough each search is and how long it takes to complete.  **Final decision** HR leaders are likely to make the final decision on which platform to use since a background check vendor will have a key role in protecting the company’s reputation and reducing its legal risk. ### What Does Background Check Software Cost? The cost of a background check typically varies by how many different screenings it includes and which screenings are being done. A basic screening might cost as little as $10 per report, while more complicated screenings that include searching court records, sex offender databases, credit reports, and other data sources could cost $100 or more per report. #### Return on Investment (ROI) Buyers should consider whether their background check provider is giving them confidence in their hiring decisions while also providing efficient services at a competitive price. Analyzing whether the company’s time-to-hire is improved after implementing the software can be a key way to evaluate the ROI of the system. ### Implementation of Background Check Software **How is Background Check Software Implemented?** Many modern background check systems are cloud-based, so implementation often involves setting up user accounts and having users log into a portal through a web browser.  **Who is Responsible for Background Check Software Implementation?** Recruiters and other HR personnel are the most likely users of background check software and are likely to be the ones leading the implementation, with assistance from IT staff. **What Does the Implementation Process Look Like for Background Check Software?** The background check vendor will likely create user accounts during implementation and ensure each user can log into the system. Training should be provided to walk buyers through the capabilities of the software and general workflows. Companies will also need to work with the background check provider to integrate their existing applicant tracking system or core HR software into the new platform.  **When Should You Implement Background Check Software?** Employment background check software can be implemented at any time. For companies in industries that see large seasonal fluctuations in hiring volume, it would be prudent to implement the system well in advance of their peak hiring season to ensure hiring teams are well trained before they need to handle a large volume of candidates. ### Background Check Software Trends **Artificial intelligence** Much as artificial intelligence and machine learning are impacting other HR software markets, AI has become a part of a growing number of background screening solutions. Companies use AI to assist with searching massive datasets, such as national criminal databases, for information that could be relevant to a candidate screening. AI can greatly reduce the time it takes to search these large datasets and reduce the costs involved with hiring. However, some candidates whose public records have been checked using AI-powered background check tools have complained that the systems make mistakes, such as wrongly linking them to a different person with a criminal history.