--- title: Eat App Reviews meta_title: 'Eat App Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how Eat App works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 57 scale: '5' date_modified: '2026-08-06' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # Eat App Reviews **Vendor:** Eat App **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.7/5.0 **Total Reviews:** 57 ## About Eat App Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East. Eat App's guest and reservation management system comprises of an extensive set of features including advanced CRM, reporting, and guest database aimed at helping restaurants improve operational efficiency, increase revenue, and create a seamless guest experience by harnessing the power of guest data. With a mission to help restaurants provide the best guest experience in an efficient manner, Eat App's system allows restaurant staff to manage guest flow, control shifts, and set capacity. Eat App also integrates with other restaurant technologies like POS and PBX phone systems, further streamlining restaurant operations, and helping build comprehensive guest profiles with data from multiple sources. Additionally, Eat App's extensive reporting system also provides in-depth guest & reservation data analytics with the aim to help managers track restaurant performance and make data-backed decisions. Built on a cloud-based system, Eat App is a cross-platform technology that syncs across multiple devices including native iPad, Android, and iPad apps. Eat App also provides a centralized system for managing multiple restaurants by combining reservations, guest databases, analytics, and reservations for all restaurants in one location. ## Eat App Reviews ### 1. It has made managing reservations much easier. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Eat App?** Easy to implement and use. Automatically capturing reservations online. Being able to manage the table reservations in the dining room. Adding the reservation link to our website and social media for easy booking. **What do you dislike about Eat App?** Not being able to delete cancelled reservations. **What problems is Eat App solving and how is that benefiting you?** Eat App has helped us to capture reservations with ease and accuracy and allows us to create a database of all our guests in one place. ### 2. Great App **Rating:** 4.0/5.0 stars **Reviewed by:** Tatiana W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2023 **What do you like best about Eat App?** It helps keep everything in order and it is organized. **What do you dislike about Eat App?** That I can't tell people no and that sometimes it is slow **What problems is Eat App solving and how is that benefiting you?** It is keeping everything orgaized ### 3. User Friendly - Easy to understand and use it, with lots of features useful for Restaurant. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Eat App?** The Best in Eat App is easy to use it . Detailed Report for CRM. Table Management system at best. Reservation Management is so easy for a Team member to feed in information and just a click away to confirm the reservation to a Guest **What do you dislike about Eat App?** Actually Nothing , they continiously upgarde the systems to make Eat App User Friendly. As the Eat App Team are accomodative for any assitance required, they are all very Helpful. **What problems is Eat App solving and how is that benefiting you?** The Technical Issue is mainly rised from our end, which is solved within the given time, so that we can continue with our reservation without any hassle. **Official Response from Saif Alnasur:** > We greatly appreciate your positive review of Eat App! We're thrilled to hear that you find it user-friendly and packed with valuable features for restaurants. It's fantastic that you're benefiting from the ease of use, detailed CRM reports, and the efficiency of our table and reservation management systems. We're dedicated to making the user experience seamless and productive. Your acknowledgment of our continuous system upgrades and accommodating team means a lot. We're committed to providing exceptional support whenever needed. We're pleased to have been instrumental in resolving any technical issues swiftly, ensuring your reservations run smoothly. Thank you for your kind words and trust in Eat App! ### 4. Good app and helps the daily operations **Rating:** 4.0/5.0 stars **Reviewed by:** Wael K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Eat App?** Reliable easy to use for the daily operation In terms of booking and reservations from custodnrs And arranging tables **What do you dislike about Eat App?** Back end sometimes u face difficulty finding things but all in alk it is good **What problems is Eat App solving and how is that benefiting you?** Fnb food and beverage rest ### 5. Very easy to use & Learn **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Eat App?** i love that my resident can operate the App **What do you dislike about Eat App?** i wish the table sections were outlined so you can customize your floor plan to make it look like the real floor plan **What problems is Eat App solving and how is that benefiting you?** no Problems **Official Response from Saif Alnasur:** > Thank you for your review! We're delighted that you find Eat App easy to use and learn, and that even your residents can operate it smoothly. We've noted your feedback about table sections and customization. Just to let you know, we do support the option to upload a picture of your floorplan on both the iPad and web versions of Eat App. This picture will appear right behind your tables, allowing you to create a layout that resembles your real floor plan. We're glad Eat App is working well for you without any problems. If you have more insights to share, we're all ears. Thank you for choosing Eat App! ### 6. Easy & Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan K. | Director Rooms - F&B Reservations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2023 **What do you like best about Eat App?** User friendly, easy to understand and reports **What do you dislike about Eat App?** nothing, but if it is more advance in everything will make it the best **What problems is Eat App solving and how is that benefiting you?** Overall reservations operations and managing restaurant spaces **Official Response from Saif Alnasur:** > Thank you for your review! We're thrilled that you find Eat App easy to use and efficient, with a user-friendly interface and clear reports. We appreciate your feedback about advancing the platform. We're continuously working to enhance our features to provide the best experience possible. It's great to know that Eat App is helping you with overall reservation operations and restaurant space management. If you have any more insights to share, we're here to listen. Thank you for choosing Eat App! ### 7. Nice App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Eat App?** Online reservation system , nice navigation , good view **What do you dislike about Eat App?** Eassy to use , interface good , contact details can store **What problems is Eat App solving and how is that benefiting you?** to maintain record and data - [View Eat App pricing details and edition comparison](https://www.g2.com/products/eat-app-eat-app/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+07%3A28%3A19+-0500&secure%5Bsession_id%5D=b2317535-5bfb-4002-af31-5ce5a1e25645&secure%5Btoken%5D=dc7db04acf56e37a7a2c80215c89f9e20f2ec0f811c3e6b0cfc120274b00cb3a&format=llm_user) ## Eat App Integrations - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Eat App Features **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Customer Data and Insights** - Customer Analytics - Customer Database - Customer Segmentation **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Campaign Management** - Marketing Automation - Email Marketing - SMS & Push Notifications **Engagement and Retention** - Offers Management - Rewards Program - Reputation Management **Integration and Compliance** - Analytics and Reporting - Integrations - Compliance and Consent Management ## Top Eat App Alternatives - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (411 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)