# Eat App Reviews **Vendor:** Eat App **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.7/5.0 **Total Reviews:** 40 ## About Eat App Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East. Eat App's guest and reservation management system comprises of an extensive set of features including advanced CRM, reporting, and guest database aimed at helping restaurants improve operational efficiency, increase revenue, and create a seamless guest experience by harnessing the power of guest data. With a mission to help restaurants provide the best guest experience in an efficient manner, Eat App's system allows restaurant staff to manage guest flow, control shifts, and set capacity. Eat App also integrates with other restaurant technologies like POS and PBX phone systems, further streamlining restaurant operations, and helping build comprehensive guest profiles with data from multiple sources. Additionally, Eat App's extensive reporting system also provides in-depth guest & reservation data analytics with the aim to help managers track restaurant performance and make data-backed decisions. Built on a cloud-based system, Eat App is a cross-platform technology that syncs across multiple devices including native iPad, Android, and iPad apps. Eat App also provides a centralized system for managing multiple restaurants by combining reservations, guest databases, analytics, and reservations for all restaurants in one location. ## Eat App Reviews ### 1. Effortless Reservations, Exceptionally User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Craig J. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** I love how Eat App has eliminated the need for phone calls for restaurant reservations, streamlining the booking process significantly. The app's ability to track customers makes managing reservations straightforward, offering valuable insights into customer behavior and preferences. I find the ease of use and setup exceptionally rewarding, as it's straightforward and intuitive, making the onboarding process smooth and hassle-free. Rating it a 10 out of 10 for setup ease further emphasizes its user-friendly nature. Additionally, I appreciate its user-friendly design, which makes navigation and daily operations effortless. **What do you dislike about Eat App?** I have trouble with the integration of Eat App into my POS system. **What problems is Eat App solving and how is that benefiting you?** I use Eat App for online reservations, eliminating phone calls and tracking customers with ease of use and setup. It's user-friendly, enhancing my restaurant's efficiency. ### 2. Effective Restaurant Management with Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** OnlyGame . **Reviewed Date:** November 17, 2025 **What do you like best about Eat App?** I appreciate Eat App's user-friendly interface, which isn't confusing for new users. Although it may not be flashy or creative in design, it is highly comprehensible, and I could get accustomed to all its categories and buttons in about 20 minutes. I also admire the efficiency and helpfulness of the account managers. They were able to resolve an urgent issue quickly, even though I didn't have an account before. Their willingness to assist promptly and effectively without prior setups showcases outstanding customer service. Moreover, the ease of training new staff to use Eat App is a notable advantage, as it takes only a few days for them to be fully operational, which is crucial for our multiple restaurant chains. Overall, we have consistently used Eat App across our venues and find it the most utilized and straightforward to implement in training employees, which strongly convinces me to rate it a 10 out of 10 for recommendations. **What do you dislike about Eat App?** I think support can be more communicative when issues arise. When I try to get issues fixed, the support team usually leaves after 5-10 minutes, which isn't enough time for me to resolve the issue. This forces me to start another conversation with them, or else the session closes down. While it might be considered a minor issue, it's nonetheless inconvenient. **What problems is Eat App solving and how is that benefiting you?** I use Eat App to manage restaurant bookings, prevent overbooking, optimize guest seating, and streamline communication using SMS services. ### 3. Streamlines Reservations with Quick Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ben J. **Reviewed Date:** November 16, 2025 **What do you like best about Eat App?** I love the ease of use that Eat App provides, making the process of restaurant reservations incredibly straightforward and efficient. I appreciate the quick support from the team, which ensures that any issues I encounter are addressed promptly, enhancing the overall experience. The initial setup of Eat App was very easy, allowing me to get started without any hassle. I find the integration capabilities of Eat App valuable, as I can seamlessly connect it with other tools like Stripe, Telr, and HubSpot, which supports my workflow and enhances operational efficiency. **What do you dislike about Eat App?** I find the back-end user interface and admin section of Eat App to be less user-friendly. The layout feels jumbled, making it challenging to navigate and manage efficiently. **What problems is Eat App solving and how is that benefiting you?** I use Eat App for efficient restaurant reservations, solving issues with overbooking and payments through easy integration and quick support, enhancing user experience despite needing improvements in the admin interface. ### 4. My Perspective (3‑Year Corporate Experience Across 10 Restaurants) **Rating:** 5.0/5.0 stars **Reviewed by:** Akhtar B. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Eat App?** 've been running multiple venues remotely thanks to Eat App — it delivers powerful visibility, automation, and control that a hospitality group really needs. On any mobile device, I can see booked covers, shift patterns, no‑shows, and waitlists in real time. Their AI‑driven seating logic helps maximize table turns across even complex floor plans, so we fill more seats intelligently. Their reporting dashboard is particularly helpful — I can slice data by location, shift, guest spend, or marketing channel. These insights guide our operational decisions and boost revenue-per-cover. The layered guest CRM and tagging allow personalized hospitality: we can automate birthday messages, identify VIPs, and refine promotions for different segments. From my vantage point, the full package (Enterprise) gives you absolute control over a multi-venue operation — seamless integrations, unlimited messaging, and advanced automation. But the Pro (medium) plan isn’t to be underestimated: it packs most operational power at a more accessible price point, especially for businesses scaling up. In summary, Eat App has been a game‑changer for managing multiple restaurants on autopilot. Their Pro package offers exceptional value for fast-growing operations that need CRM, automation, and multi-channel bookings. And the Enterprise tier delivers the ultimate toolkit for larger groups requiring full integration, unlimited messaging, and complete reporting control. Having used it day in and day out, I can confidently say: Eat App makes remote restaurant management feel effortless, insightful, and scalable. **What do you dislike about Eat App?** I am very sorry, but I have nothing to say on this side. **What problems is Eat App solving and how is that benefiting you?** Before adopting Eat App, we were managing reservations manually through Excel sheets and handwritten logs. This process was time-consuming, prone to errors, and made it difficult to coordinate across our 10 venues. Eat App streamlined all of that — it automated our reservation flow, eliminated double bookings, reduced the workload on our frontline teams, and provided real-time visibility at both the outlet and corporate levels. It has also helped us move from reactive to proactive management by giving us clear insights into guest behavior, peak hours, and no-show trends. We now make smarter staffing decisions, optimize seating, and deliver more consistent guest experiences — all while saving hours of admin work each week. ### 5. The Best Platform by Far! **Rating:** 5.0/5.0 stars **Reviewed by:** Rocio C. | Regional Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** EatApp as a system is excellent, reliable, efficient, and user-friendly. But what truly sets them apart is their incredible team. They are highly professional, always ready to help, and consistently supportive. We really appreciate the ongoing training they provide and their commitment to continuously improving the system. It’s clear they listen to feedback and genuinely care about helping restaurants succeed. **What do you dislike about Eat App?** The email campaign tool is still a bit of a challenge for me, but I really appreciate the updates and improvements EatApp has made to make it easier for restaurants to use. It’s clear they’re listening to feedback and working to make the platform more intuitive and effective. Looking forward to seeing it evolve even further! **What problems is Eat App solving and how is that benefiting you?** Duplicate data is a common issue in restaurants, but EatApp is continuously working to improve the system and minimize this problem. We’ve already noticed positive changes, and it’s great to see how committed the team is to refining the platform. ### 6. We have been using for one year and highly recommend EatApp **Rating:** 5.0/5.0 stars **Reviewed by:** Adhiyanto G. | Group Director of Marketing & Communications, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** Improved booking efficiency: It allows guests to book our restaurants directly and receive instant confirmation, streamlining the reservation process. Centralised CRM: We appreciate the ability to track guest data, dining habits, and repeat visits. The CRM is also useful for email campaigns and WhatsApp marketing blasts. Intuitive and user-friendly system: The platform is easy to navigate and implement across our team. Measurable business growth: We can now track restaurant booking growth, which has been valuable in justifying our F&B marketing campaigns. Proactive support team: We particularly value Hind and the support team for their responsiveness. Unlike typical support systems, they engage with us directly, including conference calls to guide us on how to maximise EatApp’s features. Competitive offering: After comparing with other vendors like TableCheck and SevenRooms, we found EatApp to be diverse in its features and competitively priced. While SevenRooms offers similar features, it comes at a much higher cost and less frequent sales engagement. **What do you dislike about Eat App?** WhatsApp confirmation integration: I wish the confirmation process included WhatsApp in addition to email. Currently, WhatsApp messaging is limited and requires purchasing extra credits, which might be due to Meta’s policies but is still an area for improvement. Better source tracking: The tracking of booking sources is not fully accurate yet. It would be helpful if EatApp could better trace engagement from specific campaigns (e.g., Instagram or WhatsApp) to more clearly identify where guests are interacting with us. **What problems is Eat App solving and how is that benefiting you?** Tracking booking business for our restaurants, identifying opportunity, looking at the CRM for campaign opportunities. ### 7. Good for communicating with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Daryl E. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** It's a good way to communicate with customers, both at the time of booking and for keeping in touch afterwards. technical support has always responded quickly whenever needed. **What do you dislike about Eat App?** It's fairly simple to use. Amending an existing email template and 'Saving As' another template would be helpful, rather than having to start again to create a new template. So, opening your latest email template, Mother's day email, for example. Then making changes and saving as fathers day template. That way, you could reuse mulitple similar looking templates rather than having to start from scratch each time, or overwrite your old design. **What problems is Eat App solving and how is that benefiting you?** Helps to gather the customer information whilst booking so that you may remarket to the dataset. ### 8. good app for booking and reservation table **Rating:** 4.0/5.0 stars **Reviewed by:** petronille s. | outlet manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** block time and guest confirm booking as per time **What do you dislike about Eat App?** Go to Reservations or Bookings. Use the search bar to look up the reservation — you can search by guest name, phone number, or date. Click on the reservation to view details (guest info, table, time, special requests, etc.). **What problems is Eat App solving and how is that benefiting you?** verbooking and lost reservations – keeps all bookings in one digital system, avoiding manual errors. Table and floor management issues – provides real-time table availability and optimizes seating. Lack of guest data – stores guest history, preferences, and visit frequency for better service. Cancellations and no-shows – uses automatic confirmations and reminders to reduce them. Inefficient communication – sends SMS/email confirmations and allows quick updates. ### 9. Best so far **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** After fiddling around with other booking management systems eat app is one of the best I’ve used. It is easy to use and with its simple design easy to visualise table utilisation and turnover times. One of the best features is its online booking ability with multiple links and pacing ability to allow customers to book themselves in without messing the order of the day. **What do you dislike about Eat App?** Only down side is lack of text messages customers revive as only allows a few per month so often have customers calling to confirm bookings. **What problems is Eat App solving and how is that benefiting you?** Helping facilitate people booking tables to help maximise covers we do every night. ### 10. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaila K. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Eat App?** We have all our booking in one safe place and its very easy to use. It was very quick for us to upload our previous reservations to. They are really helpful via email & super fast at responding. We use it for both lunch and dinner every day. **What do you dislike about Eat App?** I do feel it can be a bit pricey with the SMS options. **What problems is Eat App solving and how is that benefiting you?** We have a hotel that also serves outside diners for lunch and dinner, we would get table bookings months in advance this app really helped to monitor the bookings and know there were in a safe place. ### 11. Outstanding Usability and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Eat App?** Usability, features, integration, analytics, friendly and fast customer support on whatsapp **What do you dislike about Eat App?** Iframe integration, would be great if the height of the iframe could be dynamic so it looks better. Basically integration on your own site can be improved. **What problems is Eat App solving and how is that benefiting you?** Easy to get overview of reservations and customer interaction. (customer profile has a good foundation) ### 12. User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** Fun and easy to use. Customer satisfaction **What do you dislike about Eat App?** Pricing is a bit high for the add on. Other than that package pricing is competitive **What problems is Eat App solving and how is that benefiting you?** Mostly user error but resolve by eatapp support on time ### 13. One of the best solutions for Restaurant Reservations **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin J. | Group Reception and Reservations Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** The ease of use, and also the 24/7 support - and the ability to bring fresh ideas to them and new features to be developed **What do you dislike about Eat App?** To be honest, I am yet to find any negatives of using EatApp **What problems is Eat App solving and how is that benefiting you?** EatApp is currently managing all of our restaurant reservations. Over 80% of our covers come from online. We are also able to take advance payments with our stripe integration. ### 14. Eat App is a game-changer for restaurant reservations **Rating:** 5.0/5.0 stars **Reviewed by:** Ajin R. | Restaurant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** It’s super easy to use, fast, and reliable. The interface is clean, and booking a table takes just a few seconds. I especially like the real-time availability and instant confirmations. It’s also great for discovering new dining spots. Highly recommended for anyone who loves dining out without the hassle **What do you dislike about Eat App?** Nothing so far I felt . I enjoyed the easiness of the UI **What problems is Eat App solving and how is that benefiting you?** Reservation handling ### 15. Eat App has a very supportive team, always willing to help and are very open to new ideas. **Rating:** 4.5/5.0 stars **Reviewed by:** Hasvine D. | Digital Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Eat App?** Knowledgeable team members. Willingness to help and support. Open to new ideas User friendly tool. **What do you dislike about Eat App?** The team has always been supportive so there is nothing that I dislike. The product is good as well. **What problems is Eat App solving and how is that benefiting you?** Eat App is currently our Restaurant management system and is helping the restaurants maximise the capacities. ### 16. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jade D. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Eat App?** Eat App is very user friendly. Easy to train my staff on and easy to use on the back end from management. **What do you dislike about Eat App?** Nothing much bad that I can say, we haven't experienced it yet. **What problems is Eat App solving and how is that benefiting you?** Eat App helps us keep track of reservations and we also use it for our waitlist. **Official Response from Saif Alnasur:** > Thank you for your positive review of Eat App! We're thrilled that you find our platform user-friendly and easy for both training your staff and managing operations. We appreciate your feedback on pricing. While we strive to offer competitive rates, we're glad you see the value in what we provide. It's great to know that Eat App is helping you effectively manage reservations and waitlists. If you ever need further assistance or have more feedback, feel free to reach out. We're here to support you. ### 17. A great application organizing guests information and resrevations **Rating:** 5.0/5.0 stars **Reviewed by:** Vickie . | Restaurant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Eat App?** Organizing the reservations and communications between guests and restaurant as well as team internally. Support team is doing a great job as well. **What do you dislike about Eat App?** One thing that I think they need to work on: let your client know if there are any updates **What problems is Eat App solving and how is that benefiting you?** Communication between guests and restaurant staffs. ### 18. Good but pricey **Rating:** 4.0/5.0 stars **Reviewed by:** George R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** its easy to use and it has many helpful features **What do you dislike about Eat App?** That you have to pay for every feature. In Greece the competition offers all features at least 50% cheaper and already considering moving for next summer season. **What problems is Eat App solving and how is that benefiting you?** keep track of our daily reservations ### 19. Unmatched Efficiency That Delivers Results **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Eat App?** Efficiency for booking and analytics, user friendly. **What do you dislike about Eat App?** Lagging, if using multiple tablets doesn't update instantly to all. **What problems is Eat App solving and how is that benefiting you?** Electronic booking, automated confirmation of bookings and analytics. ### 20. Best Restaurant App for Reservations **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed H. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Eat App?** Customer service is amazing, very helpful and attentive. I love the way this app organizes my reservations and walk-ins. The WhatsApp messaging is very helpful for confirmations. **What do you dislike about Eat App?** Honestly nothing bad about this app, everything is top notch. **What problems is Eat App solving and how is that benefiting you?** Dealing with reservations and walkins. The floor map is also great for an overview of operations. ### 21. Very nice app **Rating:** 5.0/5.0 stars **Reviewed by:** Prince P. | Food and beverage manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** Very easy app for booking and very easy interface to work **What do you dislike about Eat App?** It’s all fine and some it’s need more acess **What problems is Eat App solving and how is that benefiting you?** Most of the time we getting the call from the guest and it will be useful ### 22. easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** kami k. | head f&B, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** service and data that you can extract and use **What do you dislike about Eat App?** everything i like about it which helps our business **What problems is Eat App solving and how is that benefiting you?** very rare but in case it happened it is being resolved in timely manner . ### 23. Greta service **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea M. | Multi site GM, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** The easy way to use and mange it, use it and the reports **What do you dislike about Eat App?** Nothing, maybe only the way how interact with more profile **What problems is Eat App solving and how is that benefiting you?** The big amount of guest ### 24. Great Reservation System **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer V. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** Eat App is very easy to set up and use. It's a perfect reservation system for what I need. It was easy to train my staff on it as well. **What do you dislike about Eat App?** Nothing that I can think of at this point. **What problems is Eat App solving and how is that benefiting you?** Allowing customers to directly book reservations from the website. It also organizes the reservations and assigns tables for them. It's very helpful. ### 25. User friendly, insightful reports **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Eat App?** It is easy to operate and allows users to well organize them selves. **What do you dislike about Eat App?** So far i do not have any comments, its been great so far. **What problems is Eat App solving and how is that benefiting you?** Its helpful in many ways, however the best feature that benefits me are the various reports that helps me analyze and operate our outlets more productively. ### 26. Works great! **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastiaan H. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Eat App?** Works well on all platforms, web browser, Android, and iOs. We use it everywhere, WhatsApp integration is awesome, implementation was a breeze, customer support is extremely efficient. **What do you dislike about Eat App?** Being able to accept online deposits and POS integration would be great. **What problems is Eat App solving and how is that benefiting you?** Streamlining reservation process, table management and guest management. ### 27. Outstanding Product and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Eat App?** eatapp has streamlined our entire reservation process. It is incredibly reliable, and their support team is the most responsive and helpful we have ever worked with **What do you dislike about Eat App?** The pricing for WhatsApp is expensive, and its usage limitations are not ideal for large-scale operations. **What problems is Eat App solving and how is that benefiting you?** Eat App gives us one system to manage all our restaurant bookings, helping us operate more efficiently and use guest data to provide better service. ### 28. Very User Freindly **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak S. | IT Head, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Eat App?** Its usefull tool and the interface is amazing **What do you dislike about Eat App?** I dont think there is anything to dislike about **What problems is Eat App solving and how is that benefiting you?** To manage the online and offline booking and manage guest ### 29. Eat App Helps you keep all your reservations neat, organized, and easy to manage. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Eat App?** Eat App is a great mobile app that is friendly for all users. I can allow my staff to see and manage reservations seamlessly. I can create users and manage permissions all from my phone, tablet, or pc. The app works in real-time, when I create or change a reservation, the changes are immediate. **What do you dislike about Eat App?** I would prefer if Eat App integrated with more POS systems **What problems is Eat App solving and how is that benefiting you?** Eat App solved our issue with how to manage our reservations cost-effectively. We started with the FREE subscription. It's been easy to upgrade as our business grows. ### 30. A great way to manage your restaurant to whatever degree you want **Rating:** 5.0/5.0 stars **Reviewed by:** Irish A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Eat App?** Eat app lets you personalize your experience to the degree that you need/want. I enjoy the degree of detail and the consistency of the experience. **What do you dislike about Eat App?** There are a few bugs with waitlists and automations that I have yet to work out with their team, although they are working diligently. **What problems is Eat App solving and how is that benefiting you?** Allows me to be sure that I am not over-booking my restaurant and that the pacing of the restaurants booking matches the ideal layout for my small staff to work as efficiently as possible **Official Response from Saif Alnasur:** > Thank you for your review! We're thrilled that Eat App has been a valuable tool for managing your restaurant. We appreciate your positive feedback about the level of personalization and consistency we offer. We're glad to hear that Eat App helps optimize your restaurant's booking process and staff efficiency. Your success is important to us, and we're here to support you. Feel free to reach out with any more feedback or questions. Thank you for choosing Eat App! ### 31. Is very good platform to manager the bookings and the informations **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Eat App?** Very good graphic and you can add many many infomations about the guests . definetely the best one **What do you dislike about Eat App?** Is just not easy the review part. show be more easy **What problems is Eat App solving and how is that benefiting you?** When you want to find the guests review is not that fast and easy. you have to get very long before you can read the reviws. You should be availble to read reviews very easy **Official Response from Saif Alnasur:** > Thank you for your feedback! We're glad you appreciate how Eat App helps manage bookings and guest information effectively, with great graphics and detailed options. We've noted your feedback about the review process. We're actively working to simplify it for a better user experience. Your point about accessing guest reviews easily is well taken. We're dedicated to streamlining this process for quicker access. Thank you for choosing Eat App. If you have more feedback, feel free to share! ### 32. Good Cost / Benefit ratio **Rating:** 5.0/5.0 stars **Reviewed by:** Willy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Eat App?** we use it in spain and it attends all our needs **What do you dislike about Eat App?** we cant see the soruces where reservations com from. instagram, facebook, tiktok, that makes it impossible to validate campaigns. there is an additional package to do so, but its way to expensive! **What problems is Eat App solving and how is that benefiting you?** reservations and table managment **Official Response from Saif Alnasur:** > Thank you for sharing your feedback on Eat App! We're delighted that it's proving valuable for your restaurant needs. We've taken note of your input about tracking reservation sources. We're committed to enhancing our offerings and are actively considering options to meet this need. Your support is appreciated, and we're here to assist with your reservations and table management. ### 33. Great user friendly reservation system **Rating:** 4.0/5.0 stars **Reviewed by:** Georgia S. | Group Reservations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Eat App?** It's extremely easy to use and has a lo of advanced features which enable the user to navigate through it without any complications. Great support system also, available 24/7 **What do you dislike about Eat App?** Time of response whenever an issue is raised, sometimes is a bit too long to be ackowleged and therefore sorted but other than that, it's a great system to use. **What problems is Eat App solving and how is that benefiting you?** Great at capturing guests data and CRM interface connection. Very user friendly and easy to navigate. Using the system across almost 20 venues altogether, it rarely raises issues. **Official Response from Saif Alnasur:** > Thank you for your review! We're glad you find Eat App user-friendly with advanced features and great support available 24/7. We appreciate your feedback about response times. We're actively working to improve this while maintaining the excellent user experience. It's great that Eat App efficiently captures guest data and supports CRM interface connection, benefiting your 20 venues with minimal issues. Your support is valued. Feel free to share more feedback. Thank you for choosing Eat App! ### 34. It has made managing reservations much easier. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Eat App?** Easy to implement and use. Automatically capturing reservations online. Being able to manage the table reservations in the dining room. Adding the reservation link to our website and social media for easy booking. **What do you dislike about Eat App?** Not being able to delete cancelled reservations. **What problems is Eat App solving and how is that benefiting you?** Eat App has helped us to capture reservations with ease and accuracy and allows us to create a database of all our guests in one place. ### 35. Great App **Rating:** 4.0/5.0 stars **Reviewed by:** Tatiana W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2023 **What do you like best about Eat App?** It helps keep everything in order and it is organized. **What do you dislike about Eat App?** That I can't tell people no and that sometimes it is slow **What problems is Eat App solving and how is that benefiting you?** It is keeping everything orgaized ### 36. User Friendly - Easy to understand and use it, with lots of features useful for Restaurant. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Eat App?** The Best in Eat App is easy to use it . Detailed Report for CRM. Table Management system at best. Reservation Management is so easy for a Team member to feed in information and just a click away to confirm the reservation to a Guest **What do you dislike about Eat App?** Actually Nothing , they continiously upgarde the systems to make Eat App User Friendly. As the Eat App Team are accomodative for any assitance required, they are all very Helpful. **What problems is Eat App solving and how is that benefiting you?** The Technical Issue is mainly rised from our end, which is solved within the given time, so that we can continue with our reservation without any hassle. **Official Response from Saif Alnasur:** > We greatly appreciate your positive review of Eat App! We're thrilled to hear that you find it user-friendly and packed with valuable features for restaurants. It's fantastic that you're benefiting from the ease of use, detailed CRM reports, and the efficiency of our table and reservation management systems. We're dedicated to making the user experience seamless and productive. Your acknowledgment of our continuous system upgrades and accommodating team means a lot. We're committed to providing exceptional support whenever needed. We're pleased to have been instrumental in resolving any technical issues swiftly, ensuring your reservations run smoothly. Thank you for your kind words and trust in Eat App! ### 37. Good app and helps the daily operations **Rating:** 4.0/5.0 stars **Reviewed by:** Wael K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Eat App?** Reliable easy to use for the daily operation In terms of booking and reservations from custodnrs And arranging tables **What do you dislike about Eat App?** Back end sometimes u face difficulty finding things but all in alk it is good **What problems is Eat App solving and how is that benefiting you?** Fnb food and beverage rest ### 38. Very easy to use & Learn **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Eat App?** i love that my resident can operate the App **What do you dislike about Eat App?** i wish the table sections were outlined so you can customize your floor plan to make it look like the real floor plan **What problems is Eat App solving and how is that benefiting you?** no Problems **Official Response from Saif Alnasur:** > Thank you for your review! We're delighted that you find Eat App easy to use and learn, and that even your residents can operate it smoothly. We've noted your feedback about table sections and customization. Just to let you know, we do support the option to upload a picture of your floorplan on both the iPad and web versions of Eat App. This picture will appear right behind your tables, allowing you to create a layout that resembles your real floor plan. We're glad Eat App is working well for you without any problems. If you have more insights to share, we're all ears. Thank you for choosing Eat App! ### 39. Easy & Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan K. | Director Rooms - F&B Reservations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2023 **What do you like best about Eat App?** User friendly, easy to understand and reports **What do you dislike about Eat App?** nothing, but if it is more advance in everything will make it the best **What problems is Eat App solving and how is that benefiting you?** Overall reservations operations and managing restaurant spaces **Official Response from Saif Alnasur:** > Thank you for your review! We're thrilled that you find Eat App easy to use and efficient, with a user-friendly interface and clear reports. We appreciate your feedback about advancing the platform. We're continuously working to enhance our features to provide the best experience possible. It's great to know that Eat App is helping you with overall reservation operations and restaurant space management. If you have any more insights to share, we're here to listen. Thank you for choosing Eat App! ### 40. Nice App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Eat App?** Online reservation system , nice navigation , good view **What do you dislike about Eat App?** Eassy to use , interface good , contact details can store **What problems is Eat App solving and how is that benefiting you?** to maintain record and data - [View Eat App pricing details and edition comparison](https://www.g2.com/products/eat-app-eat-app/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+02%3A53%3A59+-0500&secure%5Bsession_id%5D=dc96368b-1130-4176-a984-c8c2eda6e3ff&secure%5Btoken%5D=e288e65c9869998c4d2fffc70abec92b39828e618c78ea95d79ab6e1538067c6&format=llm_user) ## Eat App Integrations - [Micros](https://www.g2.com/products/micros/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Eat App Features **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Customer Data and Insights** - Customer Analytics - Customer Database - Customer Segmentation **Campaign Management** - Marketing Automation - Email Marketing - SMS & Push Notifications **Engagement and Retention** - Offers Management - Rewards Program - Reputation Management **Integration and Compliance** - Analytics and Reporting - Integrations - Compliance and Consent Management ## Top Eat App Alternatives - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (374 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (351 reviews)