The customer support is absolutely outstanding. Quick to respond and always on the ball. They truly do whatever it takes to get it done in a very timely manner. For the more difficult issues, always follow up and eventually get it corrected which has greatly benifit our business. Making us more productive and preciese.
The integration of EasyShip into our website has been so helpful although often incorrect, it is being worked on to my understanding.
Easyship is very easy to navigate, as we use it several times a day.
The implementation and cost of easyship has been worth every penny especially once we get the wrinkles ironed out. Review collected by and hosted on G2.com.
There are only a few things that lack on the back end that are currently being fixed as we have seen. Such as weights and zip codes not loading properly into easy ship and causing an error. the weights are being adjusted and working correctly now for our amazon. Need to work on our website though.
The Zip code errors that prevent a dash in the line does create some headache, that we hope to see corrected if an entire US zip code is put in or an international zip code that has a dash in it will not let us edit & save the shipment.
The weights not loading in correctly make our customers pay more than they should and box size and weights be inccorect often, which we have to manually correct.
With all of that said the service is great and hope some things on the back in are corrected to further help and grow your company. Review collected by and hosted on G2.com.
