Previous Response: Easy Interface. Extraordinarily gracious reps give fast customer service. Review collected by and hosted on G2.com.

I wish their fields saved my package measurements and weights like other platforms. I always have to type digits into fields, where other platforms save more field entries, and when I click in the field, my prior digit selections come up for me to choose one, so I don't have to re-type them in for each new label. And I wish I could add my own HST code, because the code I need to use, even in search, it doesn't come up. Being tariff free, I need to use my assigned HTS code in order to claim the USMCA free trade agreement exemption for my customers. Review collected by and hosted on G2.com.

The automation in the process is nice. All I have to do is enter in an address with customer info and Easyship spits out the price it'll cost to ship and when I ship, I can send the label directly to my label printer. Everything works so smoothly. Review collected by and hosted on G2.com.

I wish that overseas shipments had slightly more guidance. It isn't as intuitive that I should be printing out 3 copies of commercial invoices and sometimes when I get errors or rejected shipments, the descriptions don't do a great job at indicating what exactly went wrong. Their customer support is fairly quick to respond when I run into those issues though. In addition sometimes when I pay duties with IOSS the IOSS payment statement is kind of hidden away. Review collected by and hosted on G2.com.

Before Easyship, I would always run my packages down to the local UPS, or have to navigate the hard to use UPS website. But now with Easyship, I just add a new package, add a weight, and I get to see a huge list of options of who to ship with, how much they cost, and their services included with the shipping. Customer service is also really good. Review collected by and hosted on G2.com.

Easyship did put a hold on my account for verification, but that was quickly resolved. Review collected by and hosted on G2.com.

We’ve been doing a lot of shipping lately, and with so many platforms offering similar services, Easyship stands out as the best. Their customer service is excellent — I was assisted by Jakhaishya, who was incredibly responsive and did everything possible to assist me quickly and effectively. It’s reassuring to know that help is available right away when we need it. Highly recommend Easyship for anyone seeking a reliable shipping solution. Review collected by and hosted on G2.com.

So far I haven't seen anything bad. Ф good combination of price and quality of service Review collected by and hosted on G2.com.

Easyship made our fulfilment project stress and hassle free by providing a simple solution which was bespoke to our needs. As a small business with no logistics or supply chain function, we were lacing the expertise to carry out our one-off fulfilment project efficiently. Easyship provided clear guidance and took responsibility of the details to allow us to deliver product on time. The platform was easy to use and customer support was always very quick to respond and follow up. Review collected by and hosted on G2.com.

There is nothing I disliked about Easyship Review collected by and hosted on G2.com.

Ease use. Customer Support excellent. I only used once until now. But I plan to use it more often in the future Review collected by and hosted on G2.com.

Account login seems has problem. Always ask me to reset password. Review collected by and hosted on G2.com.

good pricing, has options,

cheap pricing, otherwise i would use others

fed ex as option, but they been adding on bogus fees. sticking with ups only mostly usps sucks Review collected by and hosted on G2.com.

the address, should have function to lump all, cut and paste, instead one by one, shipping easy has this

Call service with $20 per month option

Should have option like free netparcel, you can do multiple parcels to client, with option to do bulk of the same package or with variations, without all of the add ons

print package is robust and at times you are waiting 20 plus seconds Review collected by and hosted on G2.com.

Absolutely nothing. From start to finish, this has been one of the most frustrating and unprofessional experiences I’ve had with any company. Their customer service is non-existent, their claim process is painfully slow, and even after approving my claim, they failed to deliver payment within their own stated timeframe. Empty promises, endless delays, and zero accountability. Review collected by and hosted on G2.com.

The complete lack of transparency, accountability, and professionalism. It took months just to get a simple insurance claim approved, and now they’re dragging their feet on paying it—well past the timeframe they promised. Support is useless, responses (if you get one) are vague and unhelpful, and there’s clearly no urgency or respect for customers. It's hard to imagine a worse experience. Review collected by and hosted on G2.com.

easy to use, affordable shipping options in one platform, no hassle in creating shipping labels, excellent customer service Review collected by and hosted on G2.com.

So far no complaints. I just don't have many orders yet. Review collected by and hosted on G2.com.

The customer service team at Easyship is highly responsive and quickly to resolve issues. They keep me well-informed of my problem's status. All my inquiries to date has been successfully resolved, and the staff is friendly and cooperative. Review collected by and hosted on G2.com.

So far, I have no complaints about Easyship's customer service. Review collected by and hosted on G2.com.