I appreciate that Easyship offers affordable shipping solutions, particularly beneficial for sending parcels overseas. The price flexibility is particularly advantageous when I'm not in a rush, allowing me to secure cost-effective deals. Beyond affordability, I find the setup process straightforward and user-friendly, which greatly facilitated our transition to Easyship from using other companies. The ease of setup reduced downtime and ensured a smooth integration into our existing shipping workflow. Due to these benefits, I'm very likely to recommend Easyship to others, as evidenced by my high recommendation score. Review collected by and hosted on G2.com.

I dislike that Easyship requires a paid subscription. I would prefer it to be a free service. Review collected by and hosted on G2.com.

- Wide selection of available shipping carriers

- Flexible shipping rules

- Multiple warehouse integrations available

- Easy to connect with Shopify and other platforms

- One tool covering all our shipping regions (US, EU, UK and more)

- API access

- Neat dashboard

- Account managers who care and try solve issues if any arise Review collected by and hosted on G2.com.

- Despite the large selection of carriers, some regions are still missing well known carriers (e.g. DHL eCommerce in EU, Royal Mail in UK). Due to this, in some regions, we are forced to work with carriers that offer worse experience for both us and our customers

- Some technical pain points might take a long time (1y+) to get fixed (now fixed, but previously annoying issues such as not being able to have multiple warehouse connections within one account, or Easyship tracking statuses not getting updated in time when warehouse/carrier events occur)

- Manual involvement is required sometimes (such as when shipping labels fail to generate due to temporary carrier issues or unclear address errors)

- Pre-paid return labels are only supported in a limited amount of countries (stopping us from implementing returns via Easyship)

- Missing QoL and security features such as SSO (a must have in enterprise environments), TOTP (instead of email OTP), Passkeys Review collected by and hosted on G2.com.

I use Easyship to ship quilts to and from clients, and it makes sending and receiving easy. I like being able to figure shipping costs and carrier options from home, no waiting in lines. Plus, it lets me have a trackable record of outgoing and incoming packages. It's great for me, and questions and glitches are addressed and solved quickly. The initial setup was super easy. Review collected by and hosted on G2.com.

nothing I don't like Review collected by and hosted on G2.com.

I like using Easyship as it combines my FedEx and UPS contracts into one platform. The support is also great. Also the amount of rules you can set up is amazing, that saves a lot of time! Review collected by and hosted on G2.com.

1. Loading times. When selecting a box for my parcel it needs to save.. that takes atleast 10-20 seconds of waiting... now do that for dozens of packages a day and you've got a headache. 2. No mobile app (at least for Germany). I'd love to set up a workstation tablet for my work.. Review collected by and hosted on G2.com.

What I like best about Easyship is how simple it makes the whole shipping process. I’m not an expert when it comes to logistics, but with Easyship, I don’t have to be. It lets me see and compare different shipping options, so I can choose what works best for my budget and timing. It also handles the customs forms and taxes automatically, which used to stress me out when sending things overseas. Everything’s in one place, and it just saves me a lot of time and hassle. It’s been super helpful for running my small online shop. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike about Easyship. It’s been a really helpful tool for managing my shipping needs. Review collected by and hosted on G2.com.

We use Easyship to manage shipments within Canada for our clients, usually in batches every few weeks. It has made the process a lot more efficient and keeps everything in one place.

We work directly in the Easyship backend by importing our shipping lists and creating labels so we’re not using an integration, but the backend has been easy to get the hang of.

The platform helps us compare rates, print waybills, and track shipments without bouncing between different tools. The support team was helpful during setup with various questions. Review collected by and hosted on G2.com.

The account setup and verification process took a little longer than expected, but I understand it’s there to keep everything secure. Once that part was done, it was smooth sailing. Review collected by and hosted on G2.com.

I've used other 3pls and shipping platforms before and Easyship has by far been the best experience. I really hoped they would solve issues I was having elsewhere and they did. I feel like I get really close and personal help when I need it. Whenever there is an issue with an order, they take initiative to solve it, rather than leaving me with a bigger headache. Most importantly my customers have had a better order experience using EasyShip - orders arrive more quickly, Review collected by and hosted on G2.com.

I reality haven't had any downsides except that things that always end up being my user error! Everyone has been really helpful. Review collected by and hosted on G2.com.

Using EasyShip and their partner warehouses has made inventory management and fulfillment a breeze for myself as an entrepreneur so that I can focus on other parts of the business. They usually get good rates from most of the couriers (except the postal services, who don’t offer discounts to anyone). Easyship also allows me to run these parts of the operations from anywhere around the world.

Their customer support is mostly excellent and they always reply quickly, 7 days a week. The latter part is especially appreciated because sometimes I’ll run into an urgent issue and they’re always there. Review collected by and hosted on G2.com.

There’s an integration problem with Shopify (both sides blame each other) where coupon discounts applied in Shopify aren’t registered properly in EasyShip. For example, I offer free shipping over $65 in purchases. But if an item is $100, and a 50% off coupon is used, this theoretically should not qualify for free shipping but it still does because EasyShip only sees the original $100 value, not the $50 the customer ended up paying. Review collected by and hosted on G2.com.

.Customer service is quick to respond and answers all our questions well. As a company we use Easyship every day and it has been easy to use once we got properly onboarded. Review collected by and hosted on G2.com.

As we are used to having warehouse and shipper being one unit, it is a bit hard to have to have two points of contact for our shipping in Canada Review collected by and hosted on G2.com.

The feature richness of the platform and choices of couriers. Excellent user interface with well-organized task flows. Customer service is excellent, only if your plan have access to online chat, but it's well worth it as my problem was solved on-the-spot. Review collected by and hosted on G2.com.

When you encounter an error, like I did, there is limited self-help that can be of use, such as clear error messages, help articles, etc. You are reliant totally on their customer support to troubleshoot and fix the problem. Review collected by and hosted on G2.com.