EasyPost Reviews (121)

Reviews

EasyPost Reviews (121)

4.2
121 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how quickly they can integrate it into their existing systems. Many appreciate the straightforward API that simplifies shipping processes, making it a reliable choice for businesses. However, some users note that the lack of a search feature for shipments can be a limitation.

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Vy N.
VN
Vy N.
Small-Business (50 or fewer emp.)
"Easypost has the best price for USPS and UPS and lowest insurance coverage"
5/5
What do you like best about EasyPost?

insurance

prompt customer service

$250 promotion Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

fonts are not dark and bold

no automation Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"smooth"
4/5
What do you like best about EasyPost?

easy setup and low maintenance, customer service has been excellence. like the labe refund process is easy. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

have had no issues so far, some problems with address validation for APO and USPS Review collected by and hosted on G2.com.

Brittany L.
BL
Brittany L.
Mid-Market (51-1000 emp.)
"Great service & perfect for the beginner coder!"
4.5/5
What do you like best about EasyPost?

They have really simple to use API - Using ChatGPT as a guideline, I was able to get it configured within an hour. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

Still a bit expensive, but not unreasonably so. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Brilliant!"
5/5
What do you like best about EasyPost?

Easypost is reliable, fast, cheap, and does not give me any headaches. It helps me ship dozens of orders per day, integrates with my shipping system, and provides great reporting. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

I had to write my own Wordpress/Woocommerce plugin because the available ones are extremely expensive or not what I needed. Review collected by and hosted on G2.com.

ES
Eric S.
Small-Business (50 or fewer emp.)
"Best flexibility for automation"
5/5
What do you like best about EasyPost?

No subscription fee, robust but accessible API, reliable uptime. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

Could use more flexible payment settings, and shipment search by recipient name would be nice. Review collected by and hosted on G2.com.

Cameron M.
CM
Cameron M.
Small-Business (50 or fewer emp.)
"Easy Integration for ERP softwares"
4/5
What do you like best about EasyPost?

The Integration and continuous improvements have all been painless projects for our staff. Customer Service is always quick to respond. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

Minor service outages have caused a couple shipping delays but no longer than an hour. Review collected by and hosted on G2.com.

Colbey W.
CW
Colbey W.
Small-Business (50 or fewer emp.)
"EasyPost has helped us offer our customer better shipping discounts at scale on UPS and USPS."
4/5
What do you like best about EasyPost?

EasyPost has a great API that is very consistent and well documented. Customer support is also quick to respond and helpful. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

I have noticed some inconsistencies between our UPS account rates and rates retrieved from EasyPost. This might be a UPS issue, buts it's hard to tell and I get directed to UPS by EasyPost. UPS is most unhelpful, but that's not a reflection of EasyPost. Just frustrating when I have a problem. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Overall works well and does what we need it to most of the time"
4/5
What do you like best about EasyPost?

It integrates well with our ERP system and usually makes doing the work easy and user friendly for our employees. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

Sometimes when there are unexpected issues (which may be caused by upgrades pushed into our system from Microsoft) it is not easy to get assistance with resolving the issues quickly. Sometimes we wait a day or 2 before hearing back. If easyPost is not working, it means we are not shipping, which is a huge problem. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"It has been great! The API is easy to follow and there Customer service is very fast and helpful!"
5/5
What do you like best about EasyPost?

I love how they set up their docutmentation, as well how how they structure there api, and there Customer Service is top notch! Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

I havne't found any downsides so far. Everything has been great! Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Small-Business (50 or fewer emp.)
"We use the API mostly which works great!"
4/5
What do you like best about EasyPost?

The easyness of use with the API. Also like the reporting. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

When creating manual labels, the multiple steps do not always work well. It can be buggy. Review collected by and hosted on G2.com.