EasyPost Reviews (121)

Reviews

EasyPost Reviews (121)

4.2
121 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how quickly they can integrate it into their existing systems. Many appreciate the straightforward API that simplifies shipping processes, making it a reliable choice for businesses. However, some users note that the lack of a search feature for shipments can be a limitation.

Pros & Cons

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PC
Paul C.
Small-Business (50 or fewer emp.)
"Great Shipping Aggregator!"
5/5
What do you like best about EasyPost?

Super easy to set up the account & the amount we are saving on shipping [& passing those savings onto our customers] is tremendous! So much less expensive than UPS Wordship. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

It is not intiuitve on the process for shipping a package outside of our wordpress/woo commerce website. For example, shipping a product that a customer purchases from us at our physical store location. Review collected by and hosted on G2.com.

Carter L.
CL
Carter L.
Small-Business (50 or fewer emp.)
"Reliable and Comprehensive"
4/5
What do you like best about EasyPost?

Easypost has a stellar API and offer integrations to *most* carriers that the average business will need, with the exception of some last mile and local couriers. We have a business account with them and as such, we have an account rep. In the past, our reps would seemingly change every few weeks so there was no real relationship built. However, over the past couple of months, we are now paird up with Wyatt Kincaid and he has been awesome! Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

From a business point of view, they do not have very competitive rev share opportunties and you have to pay for their support services. We are also forced to pay a fee to waive label generation fee's for our customers even though we bring them quite a bit of volume. I'd like to see them get more competitive in this area to entise their partners to push more volume their way. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Very easy to use"
4.5/5
What do you like best about EasyPost?

I really like using EasyPost as it integrates seamlessly with my return portal API. Our customers are able to easily generate return labels with minimal intervention from us. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

Would love to have a more user-friendly UI and the ability to allow us to generate manual labels. Also a little hard to debug if there are issues, however, their customer support is very helpful. Review collected by and hosted on G2.com.

James L.
JL
James L.
Chief Operations Officer
Small-Business (50 or fewer emp.)
"Just like the box says, its Easy to use!"
5/5
What do you like best about EasyPost?

We use Easypost to integrate into Loop our Returns portal, and it couldn't be any easier if you tried. We've loved building it into our tech stack and we find the integrations is simple and the platfrom is a breeze to use. Having the API Connections lets you make the program talk to whatever you need it to. Fast Simple and great. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

There's honestly not much to dislike, it does what it said it would out of the box, it ships things. Maybe having a customizable dashboard in its colours would be cool, not the biggest fan of blue haha but otherwise its good. Review collected by and hosted on G2.com.

SS
Sherie S.
Small-Business (50 or fewer emp.)
"Easy with Easypost"
4.5/5
What do you like best about EasyPost?

Simplified and easy-to-understand tracking and tools. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

Have not had any issues thus far. Customer service responded quickly to questions. Review collected by and hosted on G2.com.

KM
Klint M.
Vice President
Small-Business (50 or fewer emp.)
"Saved us a ton of money on return shipping labels"
5/5
What do you like best about EasyPost?

We used EasyPost to integrate return shipping labels to recycle our products. We were exclusive with one carrier before, which would charge extra fees once return labels were scanned. After integrating easy post into our return shipping forms, we've saved hundreds of dollars a month by rate shopping and using accurate package dimensions and weights. Excellent product. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

No complaints so far using EasyPost. The portal is easy to navigate and review entries. Our use case is simple so perhaps more enterprise-level organizations might find limitations at scale. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great shipping integration, just about perfect"
4.5/5
What do you like best about EasyPost?

Very easy to setup carriers and API connection to our ERP system. Works well for rates as well as labels and handles international shipments very well. Reconciling shipment costs very easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

ACH funding can take a few days to process, only really an issue if shipment volume spikes unexpectedly. Manual shipment process on website is not the best but 99% of our shipments are handled through API which works great. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"Solid Partner"
5/5
What do you like best about EasyPost?

Easy integration into our existing 3PL software as well as shipping accounts. Very competitive pricing. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

EasyPost does not autometically connect to our bank account so pulls from the bank account are instant. We have a $5k min ballence we keep in the account to act as a buffer. I wish you could have a little more buffer because of the time it takes to pull money from bank account. Review collected by and hosted on G2.com.

Wes P.
WP
Wes P.
Small-Business (50 or fewer emp.)
"EasyPost has been a game changer for our company!"
5/5
What do you like best about EasyPost?

Great customer service that is always fast to respond to questions or concens. My programmers find the API easy to work with. Highly recommended for any company needed help with shipping. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

No complaints about EasyPost. The EasyPost team has been able to resolve and issues we've ran into! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Good service"
4/5
What do you like best about EasyPost?

Easypost is a good service which makes integration easy. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

The rates can fluctuate and sometimes seem higher than usual. Review collected by and hosted on G2.com.