simple system , fast to learn program, very friendly Review collected by and hosted on G2.com.

it doesn't really have a downside, easypost s straight forward, no rocket science to work with this system Review collected by and hosted on G2.com.

Seeing shipment history is easy, the site is easy to navigate. Review collected by and hosted on G2.com.

How long it takes to apply EFT payments. Review collected by and hosted on G2.com.

Easy of connectivity and the access to all the carriers that our business needs to support it. Implementation was easy and the customer support was excellent! Highly recommend! Review collected by and hosted on G2.com.

Not much to complain about, everything that we needed was there. Review collected by and hosted on G2.com.

EasyPost is hands-free service that helps you handle the money side of getting postage for your USPS Packages. Once you set it up, you never have to go back in to buy postage, it's an automatic charge.

You can log in at any time to check on you rates. Review collected by and hosted on G2.com.

Unfortunately, there are only two payment options. If you want to go with your Bank Account, it takes 3-5 business days to transfer. That can hinder your postage if you ship constantly throughout the day. It makes us have to transfer a large amount at a time to cover all the postage as we wait for more money to transfer. The Credit Card option charges a 3.75% Convenience Fee that could add up over time. We don't use that option and just increase the amount it automatically adds through our Bank Account Transfer to cover us. Review collected by and hosted on G2.com.

It supports a ton of carriers and integrates with a ton of front end platforms.

We use shipblink front end which requires easypost, and shipblink has been Amazing for us! Their prices for insurance are great. Review collected by and hosted on G2.com.

The customer support is middling. They respond relatively quickly (no chat support, only email). But they make a lot of things an absolute slog to get help with.

Worst aspects

1. Insurance claims are painful, slow, convoluted, and dont include the cost of the label, which really hurts for expensive international shipments. Industry standard everywhere else is to include label cost.

2. Adjustments: Their shipping adjustments system is a joke. Finding the shipping adjustments requires manual 30 day reports. Contesting them requires emailing the carriers directly and then hoping some day an adjustment trickles down to easypost. The only way to find out? run a report 30 days later when it is now too late to contest the claim.

3. Updates: Maybe this will change in 2024. But in 2023 Easypost has been behind on every major carrier update rollout when compared to other platforms. When shippo, shopify, pirateship, etc rolled out new Ground Advantage rates and names, easypost got to it...later. When UPS DAP rolled out new Ground Saver rates and everyone else added them, Easypost said "yeah early next year." When Fedex added new express ICP rates, Easypost said "oh yeah sorry we havnt added that yet, maybe next year"

4. Programming fixes/requests: Easypost has been slow and refusing to make updates to their integrations with carriers or add new carriers for most of 2023. I get that things get busy, but...hire people!? Review collected by and hosted on G2.com.

Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the .csv Review collected by and hosted on G2.com.

Working through the issues with the .csv file upload Review collected by and hosted on G2.com.

It integrates with the software (Printavo) that we use for e-commerce Review collected by and hosted on G2.com.

Sometimes the updates needed are delayed. Review collected by and hosted on G2.com.

EasyPost has the best shipping API out there. Other ones have missing documentation, do things in a weird way, or require a lot of work to integrate. EasyPost also has very good and responsive support agents. Review collected by and hosted on G2.com.

There are a couple USPS features missing from EasyPost, such as the inability to use paper return receipts or print postage correction labels. Review collected by and hosted on G2.com.

The very easy to implement API just works right out of the box, with a simple dashboard that doesn't overcomplicate things. Review collected by and hosted on G2.com.

The documentation seems a little bit dated, specificly for Node.js. However the api itself is simple to use so it isn't hard to figure it out on your own. Review collected by and hosted on G2.com.

I had never heard of Easypost until we were upgrading our order fulfillment process. Easypost was referred by our new Middleware and integrating has been seemless. I would recommend to anyone looking for a shipping platform. Review collected by and hosted on G2.com.

So far we haven't run into any cons of using EasyPost. Review collected by and hosted on G2.com.