EasyPost Reviews (121)

Reviews

EasyPost Reviews (121)

4.2
121 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how quickly they can integrate it into their existing systems. Many appreciate the straightforward API that simplifies shipping processes, making it a reliable choice for businesses. However, some users note that the lack of a search feature for shipments can be a limitation.

Pros & Cons

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Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"One API for all your shipping integrations."
5/5
What do you like best about EasyPost?

Easypost delivers on its promise to help developers create a single point of integration for multiple shipping carriers. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

There have been a few issues with the smaller carriers' integrations. Not the fault of Easypost, but something to deal with all the same. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Highly recommend easy post"
5/5
What do you like best about EasyPost?

Easy post helps us automate out label creation and integrates perfectly into our erp system Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

Nothing really to complain about other than it wouldn't take my Canadian credit card Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Powerful tool to manage multiple carriers"
4/5
What do you like best about EasyPost?

- Good API documentation

- Easy implementation for incremental carries (after initial setup) Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

- Error handling is opaque - it's not clear what causes errors

- More downtime than we'd like Review collected by and hosted on G2.com.

Chase S.
CS
Chase S.
Logistics Manager
Mid-Market (51-1000 emp.)
"Great service with ok support"
3.5/5
What do you like best about EasyPost?

Platform is easy to use and reporting is very good! Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

Support team seems to lack knowledge of industry. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easypost makes it simple for us"
4/5
What do you like best about EasyPost?

They have a very understanding and friendly account management team. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

That their service is very limited and documentation could be made better Review collected by and hosted on G2.com.

Michael M.
MM
Michael M.
Head of Operations
Small-Business (50 or fewer emp.)
"EasyPost is literally the easy way to generate postage! Love this software"
4.5/5
What do you like best about EasyPost?

The API is very, very easy and well documented and the website is easy to interact with as well. The tracking pages are top-notch and our customers love them. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

There's honestly not much to dislike. Even the pricing is super simple (and free for low volumes). Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Simple and reliable"
5/5
What do you like best about EasyPost?

We've been using EasyPost for years. It has been a crucial piece of our logistics stack. The service has been utterly reliable and they consistently add new features. They also provide quick and efficient customer service. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

I wish that we could pay by credit card without an additional fee, because our Amex Gold card provides 4x points on shipping/postage. However, it's understandable that EasyPost needs to pass on credit card fees. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Easy Choice"
4/5
What do you like best about EasyPost?

The EasyPost API docs and examples make it easy for any engineer to customize and utilize. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

The iinabiility to update our account email address is annoying Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Easypost Review - MTailor"
4/5
What do you like best about EasyPost?

EasyPost makes it easy to purchase labels, handle tracking, and audit our shipment history. Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

I wish that it were easier to get reports from the EasyPost dashboard that showed a longer timeframe and included all the data I need at-a-glance. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Love Easypost. Love Jared"
5/5
What do you like best about EasyPost?

It's free and easy to use. I've been using it for 2 years Review collected by and hosted on G2.com.

What do you dislike about EasyPost?

I think it can be more compatible with FedEx. Review collected by and hosted on G2.com.