---
title: EasyConnect Video Chat for Genesys Reviews
meta_title: 'EasyConnect Video Chat for Genesys Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how EasyConnect Video Chat for Genesys works for a business like yours.
date_modified: '2024-10-31'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# EasyConnect Video Chat for Genesys Reviews
**Vendor:** CCR  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About EasyConnect Video Chat for Genesys
EasyConnect Video makes it possible to manage face-to-face communications on all PC's and mobile devices within the Genesys call center environment. Using the WebRTC infrastructure, EasyConnect Video automatically optimizes sound quality and video resolution while providing a secure video communication.






- [View EasyConnect Video Chat for Genesys pricing details and edition comparison](https://www.g2.com/products/easyconnect-video-chat-for-genesys/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+10%3A09%3A16+-0500&secure%5Bsession_id%5D=3fa62acb-60dd-4565-a7a7-c9a232b60af7&secure%5Btoken%5D=9c41b6278098becee8b9439e693e85e5c999d740094d9fd9ff632dd39cbf88dc&format=llm_user)

## EasyConnect Video Chat for Genesys Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making