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EarthLink Reviews & Provider Details

John W.
JW
Founder
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task EarthLink helped with:

I used EarthLink twice in the past as my service provider. Review collected by and hosted on G2.com.

What do you like best about EarthLink?

The first time I used EarthLink it was based on a colleague's recommendation. I was experiencing service interruptions, and I was told that EarthLink suffered fewer interruptions than other providers. I can't say for sure if that was true, but switching to EarthLink solved my problems with frequent interruptions. Review collected by and hosted on G2.com.

What do you dislike about EarthLink?

The last time I used EarthLink it suffered from slow periods like clockwork. Some days it would drag so much in the afternoons that I would put my work off until late night. Review collected by and hosted on G2.com.

What problems is EarthLink solving and how is that benefiting you?

This is a tough question to answer. I recently had cause to once again look into EarthLink service, and I now understand that the service is not uniform. In some areas it's fast and reliable (like the first time I used it), and I'm some areas the service is slower and not so reliable (like the second time). Review collected by and hosted on G2.com.

EarthLink Overview

What is EarthLink?

EarthLink provides dial-up Internet service, high-speed broadband internet access, and web hosting services.

EarthLink Details
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Provider Description

EarthLink provides dial-up Internet service, high-speed broadband internet access, and web hosting services.


Seller Details
Seller
Earthlink
Year Founded
1994
HQ Location
Atlanta, Georgia
Twitter
@earthlink
6,190 Twitter followers
LinkedIn® Page
www.linkedin.com
918 employees on LinkedIn®

Recent EarthLink Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Since the Beginning of Email: My First and Faithful Email Provider"
Earthlink WebMail was my first foray into the world of email. While everyone else heard the "You Got Mail" chime, I went for Earthlink. I haven't ...
John W.
JW
John W.Mid-Market (51-1000 emp.)
3.0 out of 5
"Service varies greatly by location"
I used EarthLink twice in the past as my service provider.
Verified User
O
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"Sufficiant for email"
I use EarthLink for email, it has helped when my company email has been down

EarthLink Media

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3 out of 4 Total Reviews for EarthLink

3.6 out of 5
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3 out of 4 Total Reviews for EarthLink
3.6 out of 5
3 out of 4 Total Reviews for EarthLink
3.6 out of 5
G2 reviews are authentic and verified.
Verified User in Publishing
AP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Describe the project or task EarthLink helped with:

Earthlink WebMail was my first foray into the world of email. While everyone else heard the "You Got Mail" chime, I went for Earthlink. I haven't been disappointed. It seems our addresses, my wife and me, will always have an "@earthlink.net" suffix--she is reluctant to give it up, as am I. What is the "project" Earthlink has helped me with? Earthlink has been my mode of electronic mail and communication for over 25 years. Review collected by and hosted on G2.com.

What do you like best about EarthLink?

Earthlink is a solid product that makes improvements without throwing the "baby out with the bathwater." I like that it has a persnickety and aggressive spam-blocker which hasn't failed me yet. It's been among the most accurate and consistently reliable protection. Review collected by and hosted on G2.com.

What do you dislike about EarthLink?

As much as I have just praised the consistency of the interface, I think--as I age--I need a more spacious workplace. The webmail, of which I use the most, is pretty tight margined, and the lede-ing could have a wider girth. Then again, I am fully capable of adjusting the features, but maybe I'm just not seeing them. Review collected by and hosted on G2.com.

Recommendations to others considering EarthLink:

Don't worry that Earthlink is "old" or "outdated." Earthlink has been around for a long time. In technology, that is rare. Review collected by and hosted on G2.com.

What problems is EarthLink solving and how is that benefiting you?

The benefits, as I have mentioned, are that consistency and reliability are second to none. What more important can that be when communicating for any business? It may not be flashy. It may not be trending. What Earthlink is, is safe, reliable, and priced well. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
OS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task EarthLink helped with:

I use EarthLink for email, it has helped when my company email has been down Review collected by and hosted on G2.com.

What do you like best about EarthLink?

It is reliable and does a good job at filtering spam Review collected by and hosted on G2.com.

What do you dislike about EarthLink?

It doesn't work well in explorer, works best in Chrome Review collected by and hosted on G2.com.

What problems is EarthLink solving and how is that benefiting you?

Other than not working great in explorer. I haven't had a lot of issues with it. I like that it filters spam pretty well. I had a password issue years ago, and the team was really helpful in getting it resolved quickly. Review collected by and hosted on G2.com.

Verified User in Education Management
GE
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Describe the project or task EarthLink helped with:

EarthLink is used to search the internet for helpful information for my classes . Review collected by and hosted on G2.com.

What do you like best about EarthLink?

I like that the students can use EarthLink to search for unknown items and can use it for to look up math problem answers . Review collected by and hosted on G2.com.

What do you dislike about EarthLink?

I dislike the fact that sometimes EarthLink is very slow on our WiFi service. At times it isn’t user friendly to other colleagues . Review collected by and hosted on G2.com.

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