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13 EagleView Reviews
Sarah in customer service was the only one who cared. Review collected by and hosted on G2.com.
First of all, Sarah in their customer service was friendly, professional and tried to help us so kudos to her.
We have been using Eagleview to provide us with a shingle report to quote on roofs and have found that the reports consistently underestimate the shingles needed.. We have been ordering their “bid perfect” report. We’re finding that this report consistently under estimates the amount of shingles needed. We had a recent job at a home completed and the basic shingle report (including waste factor) underestimated the shingles needed by 6 squares!
We called Eagle and they told us that had we selected their next step up premium report (costing up to $87), we would have received a much more accurate report. I told them I understood, and could they tell me the shingles that the next step up premium would have yielded for the most recent job that with the bid perfect report under estimating by six squares (including waste factor).
Sarah tried to get the report for us. She reached out to her Sr. representative who said they wouldn’t tell us the shingles that the premium report would have done for the recent job.
I told her that I needed to have documentation that the more expensive report would have guoted the additional six squares in order to continue doing business with them.
She had the Sr. rep escalate and ask their Sr. managers if they would help us as this is a customer service issue and they said no!
So I guess they either don’t have confidence in their reports (I had given them the numbers and address of the project), OR they could care less about their customers.
I’ve already called three of Eagleview’s competitors and they said they are happy to help and are providing me with numbers for their basic and premium reports for our recent projects to check them. And BONUS, they are all way cheaper than Eagleview so I’m really glad this happened. Review collected by and hosted on G2.com.
It can access a huge historical database of imagery to provide detailed measurements. Review collected by and hosted on G2.com.
I have yet to find a con for what I use it for in measuring residential roofs. Review collected by and hosted on G2.com.
EagleView provides accurate property measurements and high-resolution imagery, which is a game-changer for roofers like me. It saves time by eliminating the need for physical measurements and helps in giving precise estimates. The AI-powered damage detection is a bonus, making it invaluable for assessing roofs. Review collected by and hosted on G2.com.
I have no major complaints about EagleView. It meets my needs efficiently. If I had to nitpick, I'd say more customization options in the interface would be nice, but it's a minor issue compared to the benefits it offers. Review collected by and hosted on G2.com.
I am a roofer and I use EagleView products to help me assess roofs before I make an estimate. The imagery is very accurate and the measurements are precise which helps in solar installers. I can also use the AI-powered damage detection to identify any areas of concern. This saves me a lot of time and money, and it helps me to give my customers accurate estimates. Review collected by and hosted on G2.com.
No downside so far it meets by needs and is very helpful and cheap comapre to other alternatives for getting the same measurements and photo quality,So nothing to comaplin about Review collected by and hosted on G2.com.
There is room, for improvement in the customization options it is a concern compared to the benefits it provides. The pricing varies based on the report size. Overall my experience has been negative. Review collected by and hosted on G2.com.
There are options for adjusting photo angles. It is beneficial if I rotate and tilt photos, at desired angles to obtain assessments. This requires photos and processing. Review collected by and hosted on G2.com.
This is very much accurate in computation. Anyone can choose the package according to their needs for their jobs to be done. Which are the best features according to me. Review collected by and hosted on G2.com.
I have nothing much to say in this regard. It meets my need efficiently. But it would be better if it provides more customisation options in the interface. This is very negligible issue compare to the service it provides. Review collected by and hosted on G2.com.
EagleView customization options in the interface need improvements. The price is high. Both the measurements and photo quality are not good. Review collected by and hosted on G2.com.
It is more helpful if I had the freedom to rotate and adjust photos to angles than being tight to preset views. This provide me with accuracy in my analysis. Review collected by and hosted on G2.com.
EagleView is a great asset to have. It's very user-friendly and accurate. The quick response to all inquiries is commendable. The software saves a lot of time and provides a good work-life balance. Any new feature is first thoroughly divided into tasks which makes development easier. Review collected by and hosted on G2.com.
Sometimes the price increases depending on the size of the report. . Review collected by and hosted on G2.com.
Overall my experience with eagleview was great.It was very easy to use.most exciting part was their support team and technical team who made it very easy to use it. Review collected by and hosted on G2.com.
With eagleview my overall experience was good but there is always scope of improvement in any services.They can make more attractive UI and simplify to use of it. Review collected by and hosted on G2.com.
