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Eaglesoft Reviews & Product Details - Page 6

Eaglesoft Overview

What is Eaglesoft?

Eaglesoft is your entire dental practice management solution, from patient scheduling and insurance claims to paperless charting and digital image manipulation. Eaglesoft’s simple and easy-to-use interface streamlines your daily workflow and increases your practice’s efficiency. Eaglesoft offers a 25+ year track record of reliably serving nearly 30,000 active users.

Eaglesoft Details
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Product Description

Eaglesoft is your entire dental practice management solution, from patient scheduling and insurance claims to paperless charting and digital image manipulation. Eaglesoft’s simple and easy-to-use interface streamlines your daily workflow and increases your practice’s efficiency. Eaglesoft offers a 25+ year track record of reliably serving nearly 30,000 active users.


Seller Details
Year Founded
1877
HQ Location
Saint Paul, MN
Twitter
@PattersonDental
23,060 Twitter followers
LinkedIn® Page
www.linkedin.com
3,286 employees on LinkedIn®
Ownership
NASDAQ: PDCO
Total Revenue (USD mm)
$5,386

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Overview Provided by:

Recent Eaglesoft Reviews

Jodie M.
JM
Jodie M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Eaglesoft equals Easysoft"
Very easy to navigate and use. Reports are user friendly and great for the dental office. Customer support is very easy to use and they are very kn...
Brittany B.
BB
Brittany B.Small-Business (50 or fewer emp.)
3.5 out of 5
"Eaglesoft"
We like how you can access all features in multiple ways.
JS
Jennifer S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Eaglesoft Is The Best Dental Management Software"
I absolutely love Eaglesoft, I tell peole it is the Apple of dental management software. Easy to use, the best software I have used as far as ledge...
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Eaglesoft Media

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Video Reviews

109 Eaglesoft Reviews

4.2 out of 5
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109 Eaglesoft Reviews
4.2 out of 5
109 Eaglesoft Reviews
4.2 out of 5

Overall Review Sentiment for EaglesoftQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Medical Practice
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eaglesoft?

EagleSoft is pretty user friendly and has saved notes you can paste into your note file. X-rays are easy to access, as well patient charts. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

EagleSoft looks too outdated and treatment planning is I believe not an option (at least on the one I used). Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

EagleSoft makes it easier to organize patient charts. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eaglesoft?

I like that this software is easy to learn. Once you learn how to use the software you learn where the short cuts are, and that is helpful when trying to help a patient over the phone or right in front of you. Whenever, there is an issue with the program, the techs sign right into our computers and fix it from their end which saves me and my co-workers the hassle of trying to do so. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Eaglesoft has crashed a lot lately. It's always at an inconvienient time. Sometimes things are difficult to do on Eaglesoft, and take longer than it should. Dentrix has a better system for some of the things that need to be done. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Eaglesoft allows us to do everything from making appointments for patients to filing claims for insurance. Review collected by and hosted on G2.com.

Angie S.
AS
Registered Dental Hygienist
Medical Practice
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eaglesoft?

Eaglesoft is so easy to navigate and figure out on your own compared to other dental softwares Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes it crashes and shuts down the whole softw Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Storing all of the patient’s information all in one place Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Eaglesoft?

I like that Eaglesoft has just about everything we need. There's very little that I find myself thinking that Eaglesoft can't do. There are also lots of little features that are incredibly helpful once you find them (example: the "appointment search" button is great for quickly finding patient's appointments when they call to reschedule). Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

They're a little slow to update - for example, they just implemented adding tertiary/supplemental insurance, but you cannot submit it electronically like you can for primary and secondary. Also, customer service can be hit or miss - usually we're helped immediately but I've also been on hold for over an hour. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

All patient management solutions for front and back office, including but not limited to billing, insurance, scheduling, medical records, charting, etc. Review collected by and hosted on G2.com.

SB
Practice Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eaglesoft?

Instant messenger - fantastic way to communicate with my entire team instantly.

Love that you can look up patient benefits immediately as well as care credit Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The only thing is the way we view patient transactions invoice. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Dental benefits verification Review collected by and hosted on G2.com.

Kelly M.
KM
Delivery Driver
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Eaglesoft?

This software has recently become an absolute necessity to know how to operate for my field of employment in the dental field. The interface is simple enough that any user can pick up on how to use it within the first couple minutes of using it. Each icon details exactly what it leads to when clicked, using pictures to help. The best part is that this software offers a “practice mode” for the user who is just beginning, and allows you to play around with all the different options without actually inputting any data. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

There aren’t many things I dislike about the EagleSoft program. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

EagleSoft solves a variety of problems for professionals in the dental field. From the critical necessity for managing patient’s information and medical records in the front office, to charting for the Doctor in the back office, EagleSoft tackles each problem effortlessly. I’ve realized many benefits from having everything in one space, especially in a field where it’s very easy for things to become chaotic. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eaglesoft?

The user friendly display is mostly self explanatory even if you haven't taken a course to learn the software. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Having to click through so many things to get a simple task done. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

I haven't used any other dental software besides this and data team but I feel this is better of the 2 in the fact that it is more up to date. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Ease of having charting, insurance things, etc all in one place. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eaglesoft?

I really enjoyed how user friendly this software is. I used it when I entered into the dental field and found it had a lot of great, easy to maneuver features, but I didn't find them to be enough for my practices needs.

I also really enjoyed the ability to build the "perfect day" with this software to ensure all my staff members were maximizing their days. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

In truth - there is not much that I dlsliked. I mainly didn't stick with this product because they weren't meeting my practices needs to run effectively. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

This is a great starting point if you're switching from paper charts to e-charts. Very user friendly, and absolutely wonderful for a beginner to dental/dental software. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

This helped us become greener for the environment, which was something we were having problems with. A lot of this software is green friendly - if you will. This also helped our providers maximize, and even surpass their daily goals! Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eaglesoft?

The ease of the program. It’s very user friendly and if I have any questions, customer support is easy to talk to to get to the bottom of my issue. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I wish the payment schedule portion of the program had more options. I would like the system to automatically send statements when the due date is coming up vs me having to manually find out. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Being able to print out patients by the amount owed still in the system makes it easy to go through and send statements to those who need them. Review collected by and hosted on G2.com.

JB
Administrative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Eaglesoft?

Kept us orderly as best it could. Absolutely served it's function with little to no glitches. Was a necessary tool that was not provided by many other companies. I would say, as in my title, "basic". Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

So many things, I am sorry. I do not want to bash, but they just really are so far behind the times. We try and try to make our own "work-arounds" to make it do what we need it to but it just WONT! Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

Get a product that is more workable to your needs. Have a software written specifically for you. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.