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109 Eaglesoft Reviews
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EagleSoft is pretty user friendly and has saved notes you can paste into your note file. X-rays are easy to access, as well patient charts. Review collected by and hosted on G2.com.
EagleSoft looks too outdated and treatment planning is I believe not an option (at least on the one I used). Review collected by and hosted on G2.com.
I like that this software is easy to learn. Once you learn how to use the software you learn where the short cuts are, and that is helpful when trying to help a patient over the phone or right in front of you. Whenever, there is an issue with the program, the techs sign right into our computers and fix it from their end which saves me and my co-workers the hassle of trying to do so. Review collected by and hosted on G2.com.
Eaglesoft has crashed a lot lately. It's always at an inconvienient time. Sometimes things are difficult to do on Eaglesoft, and take longer than it should. Dentrix has a better system for some of the things that need to be done. Review collected by and hosted on G2.com.
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Eaglesoft is so easy to navigate and figure out on your own compared to other dental softwares Review collected by and hosted on G2.com.
Sometimes it crashes and shuts down the whole softw Review collected by and hosted on G2.com.
I like that Eaglesoft has just about everything we need. There's very little that I find myself thinking that Eaglesoft can't do. There are also lots of little features that are incredibly helpful once you find them (example: the "appointment search" button is great for quickly finding patient's appointments when they call to reschedule). Review collected by and hosted on G2.com.
They're a little slow to update - for example, they just implemented adding tertiary/supplemental insurance, but you cannot submit it electronically like you can for primary and secondary. Also, customer service can be hit or miss - usually we're helped immediately but I've also been on hold for over an hour. Review collected by and hosted on G2.com.
Instant messenger - fantastic way to communicate with my entire team instantly.
Love that you can look up patient benefits immediately as well as care credit Review collected by and hosted on G2.com.
The only thing is the way we view patient transactions invoice. Review collected by and hosted on G2.com.
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This software has recently become an absolute necessity to know how to operate for my field of employment in the dental field. The interface is simple enough that any user can pick up on how to use it within the first couple minutes of using it. Each icon details exactly what it leads to when clicked, using pictures to help. The best part is that this software offers a “practice mode” for the user who is just beginning, and allows you to play around with all the different options without actually inputting any data. Review collected by and hosted on G2.com.
There aren’t many things I dislike about the EagleSoft program. Review collected by and hosted on G2.com.
The user friendly display is mostly self explanatory even if you haven't taken a course to learn the software. Review collected by and hosted on G2.com.
Having to click through so many things to get a simple task done. Review collected by and hosted on G2.com.
I really enjoyed how user friendly this software is. I used it when I entered into the dental field and found it had a lot of great, easy to maneuver features, but I didn't find them to be enough for my practices needs.
I also really enjoyed the ability to build the "perfect day" with this software to ensure all my staff members were maximizing their days. Review collected by and hosted on G2.com.
In truth - there is not much that I dlsliked. I mainly didn't stick with this product because they weren't meeting my practices needs to run effectively. Review collected by and hosted on G2.com.
The ease of the program. It’s very user friendly and if I have any questions, customer support is easy to talk to to get to the bottom of my issue. Review collected by and hosted on G2.com.
I wish the payment schedule portion of the program had more options. I would like the system to automatically send statements when the due date is coming up vs me having to manually find out. Review collected by and hosted on G2.com.
Kept us orderly as best it could. Absolutely served it's function with little to no glitches. Was a necessary tool that was not provided by many other companies. I would say, as in my title, "basic". Review collected by and hosted on G2.com.
So many things, I am sorry. I do not want to bash, but they just really are so far behind the times. We try and try to make our own "work-arounds" to make it do what we need it to but it just WONT! Review collected by and hosted on G2.com.