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It's a great organized software and it is easy to navigate even for someone who isn't computer savvy
109 Eaglesoft Reviews
Overall Review Sentiment for Eaglesoft
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Eaglesoft is easily trainable for employees with no dental software experience Review collected by and hosted on G2.com.
Eaglesoft is a basic software not designed for multi-practice organizations Review collected by and hosted on G2.com.
I have used many dental softwares in the past through temping in various dental offices and Eaglesoft is one of my favorites. I like that the format is easy to read, it is organized, it is easy to communicate back and forth between offices/referrals, and it is quite nice that we can send instants messages to other clinical and administrative staff throughout the day. For example, it is nice to send a message to the front desk to check on insurance verification while you start the prophylaxis or start taking the patient's X-rays. It saves on time! I like that as a clinician, that I can pick and choose how my ondontogram looks and is setup. For example, I can set up a quick button to treatment plan an occlusal cavity or a button to quickly add fluoride treatment to the appointment. Review collected by and hosted on G2.com.
Eaglesoft randomly can freeze in the middle of X-rays or in the middle of dental charting (this can be frustrating at times, especially if you have a patient in your dental chair). I am not a big fan of the ledger, I feel as though it is confusing at times and difficult to read, but I rarely to never look at the ledger because I am clinical. Review collected by and hosted on G2.com.
EagleSoft is so user friendly and I really like that there are multiple ways and options to do most things! The client support is unmatched - online, on chat, in help and most certainly in person. It is easy to train and it's easy to learn. There are so many options for support that there is no reason someone cannot become completely proficient. Review collected by and hosted on G2.com.
The main thing I would like to see changed about EagleSoft is that a user would be able to go to other screens from the Account screen. There are so few things that I dislike or that I would change. Review collected by and hosted on G2.com.
It allows end to end user and consumer to process transactions and great feature database of all transactions that you do day in day out .It installations leverages to PC TAB and system and plus point can you can remotely access it.the best feature is paperless chart and flexible appointment tool.it saves time and efficiency . Review collected by and hosted on G2.com.
it is not user friendly but I do expect it to be more . Review collected by and hosted on G2.com.
The organization of patients is much similar to how call centers use. This allows us to better be on the same as and about our patients. Most of the software is easily labelled and very much easy to get in the hang of and use. I love also that this is very diversely used in our office: billing coordinators use this software to find what they need to, front desk receptionists can use this to keep track of the patients, doctors have easy access to patient information, and we are capable of communicating between the different departments. Review collected by and hosted on G2.com.
The icons are not always the most intuitive. Most of this software is very great, and once you memorize them all it's absolutely acceptable to work with, but I do wish the icons were represented by more intuitive images or had labels underneath. Review collected by and hosted on G2.com.
Eaglesoft is incredibly easy for new users even with the frequent updates. The icons are large and easily identifiable. Scheduling is very simple, keeps good records of all production and procedures. Perio and dental charting are great Review collected by and hosted on G2.com.
I have experienced frequent glitches where the entire program must be closed out in order to plug in the Schick X-ray sensor. Can be inconvenient Review collected by and hosted on G2.com.
I like that EagleSoft has a very user friendly platform. It is easy to learn and has a LOT of reports and information that is essential to run a dental office. The posting of payments and processing insurance is seamless and I cannot say enough about their support. EagleSoft support is hands down the BEST support that I have ever received for any product. Review collected by and hosted on G2.com.
The only thing that I dislike is if I accidently resize or click on a window the schedule will resize and mess up the view that I am looking at. Support can always help, but there is a such thing as too customizable. Review collected by and hosted on G2.com.
Easy to navigate, love almost everything about the insurance section. Very versatile to any office. Review collected by and hosted on G2.com.
Would love little upgrades to the insurance section such as age limits, tooth numbers and a separate ortho section without having to create another policy holder and employer. Review collected by and hosted on G2.com.
Its a Windows based platform so if you know how to use windows you will know how to use Eaglesoft. Review collected by and hosted on G2.com.
Sometimes I want a VERY specific report. You can pull TONS and TONS of reports but sometimes I need one that Eaglesoft doesn't have that I want. Review collected by and hosted on G2.com.
