DC

Dorothy C.

Mid-Market (51-1000 emp.)

11/12/2020

"Achieve Success - Appointment Manager and more!"

5/5

What do you like best about Achieve?

I like all of the features it currently has and how with covid-19 we were able to add other tools to help with virtual and remote appointments rather quickly. The turnaround with any assistance is very quick. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

At this time there are no issues, always available to assist. Review collected by and hosted on G2.com.

Recommendations to others considering Achieve:

It's worth it! Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

All students can make an appointments with any service/support department virtually and remotely, text messaging reminders, email reminders, early alerts for academic performance or non-attendance, reporting analytics, etc.

One benefit is that the texting to remind student of appointments has decreased our no-show appointments.

Another benefit that advisors can see analytics of the cohort of students they serve, such as the students who have not registered for the next semester when the new semester opens. Review collected by and hosted on G2.com.

WW

Wen W.

Director

Enterprise (> 1000 emp.)

12/15/2021

"Saves much time & energy"

4.5/5

What do you like best about Achieve?

Two way integration with Outlook is top-notch and one of the primary reasons we implemented this software years ago! Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Some of the format needs to be updated; refresh the look such as more buttons/dashboard, new colors, etc. This is not a reflection of the software necessarily, but we are not able to make customized decisions and there are many areas of campus using this technology. Review collected by and hosted on G2.com.

JZ

Jeremy Z.

Business Solutions Architect

Mid-Market (51-1000 emp.)

1/13/2022

"Achieve Appointment Booking System"

5/5

What do you like best about Achieve?

The admin site is straightforward and intuitive and offers a lot of flexibility at the user and program levels. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Not much. If we ever see room for improvement in features and functionality, the Achieve team is rapid to react and help and deploy updates Review collected by and hosted on G2.com.

AH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

11/5/2021

"We love E2E Appointment Manager!"

5/5

What do you like best about Achieve?

The platform is really simple to use and allows our advisors, career consultants, scholarship coordinator, etc. to keep track of the appointment and maintain records of the studets' information. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

We don't have any complaints about the overall functionality of the product. The main things that have been a little wonky are getting the colors in the calendar to change once an appointment is booked and figuring out how to use the flags for follow-ups. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

It's really easy for students to use the system to schedule appointments. It allows us to reach out to students who miss appointments to say, hey, sorry we missed you! Want to try again? It's improved our ability to retain these students in advisement, remind them of their appointments via emails/texts, allow students to access documentation after their appointment, etc. Review collected by and hosted on G2.com.

AP

Andrea P.

Small-Business (50 or fewer emp.)

11/13/2020

"BEST IN THE BUSINESS!"

5/5

What do you like best about Achieve?

We are using it to schedule tutoring appointments and to report on the tutor lab usage. Since our entire advising community on campus uses this to make appointments, it is easier for the student to use this to make tutoring appointments also. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

So far, so good. I haven't found any downsides yet. I am looking forward to having a connection with Canvas as well. Review collected by and hosted on G2.com.

Recommendations to others considering Achieve:

This is a great product to improve retention. I am easily able to pull reports and help students get the attention that they need. Students can make advising and tutoring appointments in the same system. This platform offers great customer support by being incredibly responsive when anything comes up. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

I am using this product as an academic advisor, retention manager AND in the tutor lab that I manage. Review collected by and hosted on G2.com.

SG

Stacy G.

Assistant Director of Vulcan Materials Academic Success Center

Mid-Market (51-1000 emp.)

11/30/2021

"Quick Feedback"

4/5

What do you like best about Achieve?

The online scheduling feature, data analytics, and virtual kiosk. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Syncing with LMS, some features are cool but not user-friendly, and can't disable some of the outbound communications to students. Review collected by and hosted on G2.com.

AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

12/15/2021

"Achieve Review"

5/5

What do you like best about Achieve?

The support that comes with the product. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Would like to be able to determine the students who are able to reserve a space in a group meeting. Not just allow anyone into the group meeting. Review collected by and hosted on G2.com.

TM

tara M.

Mid-Market (51-1000 emp.)

12/13/2020

"Achieve efficiencies with top of the line scheduling software!"

5/5

What do you like best about Achieve?

Many departments of our College is able to use this system to centralize appointment scheduling with students. Some of the main offices that uses it to streamline the students' experience are Financial Aid, Academic Advising, Bursar and Residence Life. It is easy to integrate with O365, MS Teams, Zoom or other web tools. In a time of remote learning this is indeed a great tool for students to quickly schedule time with Faculty and other staff. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

We have been actively using this system for 2 years and there is no flaw I can report on. Review collected by and hosted on G2.com.

Recommendations to others considering Achieve:

Achieve is a wonderful product and is very easy to use. The vendor support is amazing. They assist you in creating a teaching and learning environment for your students and staff. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

We are able to streamline all of our appointments with students so they can assistance quickly with a faculty, Advisor, FA assistance or Bursar services etc. We are able to use this these applications in house and online. The support services for company is extremely great! Review collected by and hosted on G2.com.

AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

12/9/2020

"Appointment Scheduling Solution and so Much More."

5/5

What do you like best about Achieve?

Achieve is so much more than an appointment scheduling solution, it is a mini CRM. Achieve allows you to track and document so many aspects of a students academic advising experience at a University. It is extremely powerful when used across multiple units at a University. We have found quite a few unique ways to incorporate Achieve into our University functions. The native reporting and analytics available are very detailed, easy to work with and data can be aggregated in numerous ways. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Achieve is a great system, when we have encountered issues the vendor has been great to work with us to come up with solutions. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

Achieve is used in most of our University functions where appointments are being scheduled with students (i.e. Advising, Financial Aid, Scholarships, Mentoring, Tutoring, even Faculty Office Hours). We have found so many unique ways to leverage the system to meet a wide variety of scheduling needs. Achieve is also used as a way to track information about a student and share that information with other individuals as needed.

Achieve has changed so many aspects relating to advising – we have empowered students to take control of scheduling appointments to meet with advisors and staff. Confirmation and Reminder Emails/SMS Messages have dramatically impacted the number of No-Show appointments. The self-check-in Kiosk has impacted how our waiting areas function. And has freed up staff time for other projects. Review collected by and hosted on G2.com.

RM

Royce M.

Enterprise (> 1000 emp.)

12/7/2020

"Achieve is a great appointment management, automation, queuing and reporting tool."

4.5/5

What do you like best about Achieve?

Achieve is relatively easy to configure. Other offices around campus have adopted the use of Achieve for queuing and appointment managing such as Financial Aid, Counseling, Tutoring, and our One-Stop Center.

The reporting and analytics features are extensive and have enabled our offices to plan staffing and availability around trends in student behavior. The system is very user friendly and not overly complicated. E2EAdvising's support is responsive. We typically hear back very quickly when troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Achieve?

Self-help resources such as documentation and FAQ's for reporting, analytics, and configuration could be more robust. Review collected by and hosted on G2.com.

Recommendations to others considering Achieve:

Ask for a demo or a reference from one of the colleges or universities that use Achieve. We have hosted visits from other colleges and universities to show how we configure Achieve to meet the varied needs of different campus constituents and share our experiences working with E2EAdvising. Review collected by and hosted on G2.com.

What problems is Achieve solving and how is that benefiting you?

Our Academic Advising Center began using Achieve (then Appointment Manager) in 2015. The software enabled us to reduce call volume into our advising center by publishing appointment availability and scheduling online.

Now, we’ve hovering between 50-60% of students scheduling their appointments online themselves depending on the week. Achieve enables us to pull historical records of advisor interactions with relative ease, generate automated advisor follow-ups and monitor our appointment capacity to ensure that we are meeting student demand, particularly during periods of peak student traffic. Review collected by and hosted on G2.com.