Achieve is extremely easy to use, it syncs with our calendars, and rescheduling appointments is so simple. Scheduling new appointments is quick and can be done by us or by the students themselves Review collected by and hosted on G2.com.

It is difficult to record or alter an appointment that has already passed, or a last minute session when a student walks in, the time restrictions make it challenging to record accurate times. Review collected by and hosted on G2.com.

We have been using Achieve by E2E Advising at Qatar University since 2014, and I have served as the system administrator since 2018. Over the years, I’ve consistently been impressed by the outstanding support provided by the E2E team — they respond and resolve issues quickly and effectively, often exceeding expectations.

Every new release brings valuable features and enhancements, which our academic advisors truly appreciate. The Case Management and Note-Taking modules are intuitive, efficient, and incredibly user-friendly. Within Qatar University, we also leverage Group Appointments for Bookstore services, Events, and Workshops — the setup process is seamless and straightforward.

The SMS/Text Messaging functionality has significantly reduced student no-shows, while the Kiosk Module makes check-ins for both scheduled and drop-in appointments quick and easy. Our leadership team is especially excited about the Power BI and Analytics reporting, which provides powerful insights to support data-driven decision-making.

Overall, Achieve is a reliable, innovative, and continuously evolving platform that has become an integral part of our advising ecosystem. Highly recommended! Review collected by and hosted on G2.com.

The absence of an Arabic interface is disappointing, especially considering that we are in the GCC region. This is a feature we have been anticipating. Review collected by and hosted on G2.com.

The platform offers a wide range of features, many of which we have not yet implemented but hope to use in the near future. Since we purchased this platform years ago, the customer service provided by Boby has been outstanding. He is always willing to adapt to our needs and promptly resolve any issues that come up. It integrates very well with our inhouse record keeping platform and our google calendars. I work on an appointment schedule and use is frequently; probably hourly. It holds all my notes for my appointments so I don't forget details when meeting later on with the same person. Review collected by and hosted on G2.com.

With so many features it can be a bit much at first to learn to use but it doesn't take long. I've been using it for many years now and its very easy once you get the hang of it. Review collected by and hosted on G2.com.

Achieve make scheduling with student so much easier. It is easy for the students to make and change their own appointments and I get the updates in real time. It syncs with my calendar within seconds. As I was learning to navigate Achieve the company was very helpful and responsive to any questions I had. Review collected by and hosted on G2.com.

Account users who no longer work at the company still have their name as options to make appointments. Review collected by and hosted on G2.com.

It feels human to contact our friends at E2E, the answer is alwyas fast and the product is solid. I am glad they are our partners and they make our job easier. only positive stuff i can say about it Review collected by and hosted on G2.com.

i don't have much to criticize. Solutions are always one email away Review collected by and hosted on G2.com.

I like the reports that I can download and use to target specific student populations. Also, the messages that can be customized to appointment campaigns, appointments type, and locations is very helpful. Review collected by and hosted on G2.com.

It can be frustrating when calendar sync issue happen. Review collected by and hosted on G2.com.

I headed the committee to find a new CRM system for our university. From the start, E2E Achieve far exceeded other options out there. We met with the CEO (Boby) from the very first meeting, and he followed the onboarding and continued operation support since. His team is very attentative to the needs of their users, and works tirelessly to ensure a smooth transition and operations for his clients. As far as support, you cannot get any better than Boby and his team at Achieve.

User functionality: Very easy for end users to adopt and use. It required very little training for my office of advisors and external users across campus. We've been able to onboard multiple offices across campus outside of advising, so it's helpful seeing multiple touchpoints for students across campus.

Reporting: Great reports built in to pull numbers and see traffic patterns.

LMS data: Boby assisted implementing snapshots of our LMS data, which is currently pulling from Blackboard, but we are working on transitioning to BrightSpace. His team is already working with our tech support to ensure the continued LMS functionality with the new LMS.

Troubleshooting/attentiveness to reported issues: Superior handling of any reported issues for the system, with same day fixes. These are rare, but fixed quickly. His team is also open to recommendations to improve the functionality as well. For example, I asked for any notes started from a session be saved if the advisor accidently navigated away from that screen. It was implemented within two weeks. I asked for the ability for advisors to make another appointment from the note taking screen; again implemented quickly.

This is a great affordable option for any size institutions. I highly recommend to anyone that needs a new CRM option. Review collected by and hosted on G2.com.

There's really not much I dislike, and if I do, Boby is on it. Again, very quick to fix any issues or implement any features that will help end users in their daily function. Honestly, if there's a problem, reach out. Review collected by and hosted on G2.com.

I appreciate Achieve's user-friendly and simplistic system, making navigation easy and efficient. Their support team provides instant and effective assistance whenever needed. Achieve streamlines appointment scheduling and offers valuable documentation and reporting tools that enhance student productivity and satisfaction. The continuous enhancements to the system demonstrate their commitment to improvement. Review collected by and hosted on G2.com.

Nothing at this time. Review collected by and hosted on G2.com.

I like the reports that it puts out. I use these a lot for my data that is needed for my office. Review collected by and hosted on G2.com.

I hated when it changed displays however I got used to it and am able to now view it. I wish there was ability for in person training rather than Zoom. Review collected by and hosted on G2.com.

I love the effeciency, convenience, customization , centralized information and data analytics of the Achieve system. It is so great when you think of all the features this system has at the tip of your fingers! The self-service tools and the ability to record notes on students is the best part. I also get to run reports in my unit and begin analyzing the data is always a joy for me. Review collected by and hosted on G2.com.

I havent quite figured out anything I do not like about this system. Maybe because I am just a huge fan! I do wish all the features that are available were accessible at my institution. Review collected by and hosted on G2.com.