--- title: Dynamics 365 CRM Integration for Genesys Reviews meta\_title: 'Dynamics 365 CRM Integration for Genesys Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Dynamics 365 CRM Integration for Genesys works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 1 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Dynamics 365 CRM Integration for Genesys Reviews & Product Details Genesys Cloud Voice is a voice over IP telephony service that you can activate for use with your Genesys Cloud organization. * * * Seller [AppxConnect](https://www.g2.com/sellers/appxconnect) Discussions [Dynamics 365 CRM Integration for Genesys Community](https://www.g2.com/products/dynamics-365-crm-integration-for-genesys/discuss) Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![Appian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appian") Appian 4.5/5(501) ](https://www.g2.com/products/appian/reviews) [ View All Alternatives ](https://www.g2.com/products/dynamics-365-crm-integration-for-genesys/competitors/alternatives) ![Baratam V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baratam V.") BV Baratam V. Microsoft Power apps developer Enterprise (\> 1000 emp.) 10/29/2023 "Yes it will be useful" 5/5 What do you like best about Dynamics 365 CRM Integration for Genesys? We have developed an application which requires end users to have support team, while raising the tickets by end users the support can directly the end user through D365 portal as the Genesys integrated and it will avaialble to right most. But the most usefull feature is the out of box as soon they call the D365 form will fetch end user basic details. Review collected by and hosted on G2.com. What do you dislike about Dynamics 365 CRM Integration for Genesys? UI can be imporved but i think the option provided suffice but can expect a bit more desgin just to use reducnt space in D365 portal as the Genesys will sit to right corner. Review collected by and hosted on G2.com. What problems is Dynamics 365 CRM Integration for Genesys solving and how is that benefiting you? Enables the ease of connect to end users by support team and it will increase the app credibility Review collected by and hosted on G2.com. Show More 6/24/2024 Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Dynamics 365 CRM Integration for Genesys for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Genesys Cloud CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX Logo") Genesys Cloud CX 4.4 (1,558) The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. 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Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/dynamics-365-crm-integration-for-genesys/pricing) ## Work at AppxConnect? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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