# DX Reviews
**Vendor:** DX  
**Category:** [Software Development Analytics Tools](https://www.g2.com/categories/software-development-analytics-tools)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 321
## About DX
DX is the developer intelligence platform designed by leading researchers to help engineering organizations measure productivity and navigate the shift to AI-augmented engineering. The platform provides research-backed measurement by unifying quantitative data from SDLC tools with qualitative, developer-reported friction to offer a complete view of engineering performance. By serving hundreds of the world’s most iconic companies, including Dropbox, Pfizer, and Uber, DX provides the data and insights leaders need to lead with confidence in the AI era. Measuring productivity has long been an elusive challenge, but DX anchors insights in validated signals through the DX Core 4—measuring speed, effectiveness, quality, and impact—and the Developer Experience Index (DXI). These frameworks allow organizations to see how developers work and where they get stuck to reduce friction and boost satisfaction. By using tools like Workflow Analysis, Experience Sampling, and DevSat, DX captures the conditions developers need to deliver effectively, moving beyond &quot;culture fluff&quot; to connect developer friction directly to business impact. The platform offers extensive Engineering Productivity capabilities, including SDLC Analytics, TrueThroughput™, and Engineering Allocation to align engineering with business goals. Leaders can use Team Dashboards and Custom Reporting to find bottlenecks, while R&amp;D Capitalization and Sprint Analytics provide precise evaluation of organizational performance. To understand how a company compares to the broader market, Industry Benchmarking allows for a precise evaluation of performance against specific peer companies and industry segments. To manage the transition to generative AI, DX provides a specialized AI Measurement framework. This allows leaders to track GenAI adoption and impact to guide smarter decisions at scale. Organizations use these insights for Strategic Planning, Vendor Evaluation, and AI Workflow Optimization, ensuring that AI investments result in tangible improvements to engineering velocity. Additionally, AI Enablement tools—including the Systems Catalog, Context Management, and the Internal Developer Portal—help unify context from across the SDLC to power an AI-native future. This suite also includes AI Readiness assessments, Agent Ops Tools, and Scorecards to ensure developer self-service is optimized for high output. DX AI serves as an AI Copilot for engineering leaders, acting as an analytical layer over the organization&#39;s data. Instead of static dashboards, DX AI continuously delivers insights and flags risks automatically. It helps leaders answer complex questions about their data, creates custom reports from simple prompts, and provides specific AI Recommendations on where leaders should focus next. Every insight in DX is designed to be actionable, leading toward a clearer question or a concrete next step. Through Executive Reporting and Targeted Studies, the platform provides CXOs and managers with the evidence needed to decide more effectively. By identifying measurement gaps and revealing what the data or developer voice shows, DX helps organizations optimize their engineering performance in an increasingly complex technical landscape.



## DX Pros & Cons
**What users like:**

- Users value the **actionable insights** from DX, enhancing decision-making and driving significant improvements in developer experience. (116 reviews)
- Users value the **great metrics** and ease of use in DX, along with excellent integrations and customer support. (87 reviews)
- Users value the **team collaboration** in DX, appreciating the support and autonomy it fosters for engineers. (72 reviews)
- Users praise DX for its **flexible integration and first-class survey tools** , enhancing feedback collection and data analysis. (71 reviews)
- Users value the **productivity insights** provided by DX, enhancing team efficiency and supporting continuous improvement efforts. (71 reviews)
- Users praise the **amazing customer support** of GetDX for its prompt responses and helpful insights throughout their experience. (67 reviews)
- Metrics (64 reviews)
- Ease of Use (63 reviews)
- Visibility (44 reviews)
- Issue Identification (42 reviews)

**What users dislike:**

- Users express concerns about **metrics issues** in DX, highlighting misinterpretations and outdated data leading to confusion and inefficiencies. (32 reviews)
- Users find the **limited customization features** of DX complicate tailoring the interface to specific team needs. (27 reviews)
- Users face **integration issues** with DX, experiencing fragmentation and incomplete features that hinder overall workflow cohesion. (21 reviews)
- Users find the **team management process complex** , facing challenges in effective implementation and adoption within their teams. (21 reviews)
- Users find the **complex configuration** challenging, especially when integrating with non-standard tools and during onboarding. (16 reviews)
- Lack of Customization (16 reviews)
- UX Improvement (15 reviews)
- Difficult Configuration (13 reviews)
- Reporting Issues (13 reviews)
- Difficult Navigation (12 reviews)

## DX Reviews
  ### 1. Finally - a company and tool that really understands developer experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua M. | Head of Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2025

**What do you like best about DX?**

DX asks the right questions to get the best feedback and opportunities from my engineers. Each team loves the autonomy it provides. I'm amazed by their breadth of understanding through multiple features that expand well beyond the survey flow. Their knowledge about how to help improve developer experience is stunning. Tying quantitative and qualitative data together for teams to quickly identify next steps and act on them is exactly what I was looking for.

**What do you dislike about DX?**

Any issue I've had with DX has been promptly addressed. Usually before I reach out to improve a feature, they've already got it on their backlog or it's already in progress.

**What problems is DX solving and how is that benefiting you?**

DX is empowering engineers and their teams to speak up about anything they're struggling with and helping them to resolve it on their own.

  ### 2. Very happy customer 6 months in

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about DX?**

DX has given our company a very good way to understand developer productivity on a team level in a way that just wasn't possible before. I've tried to do something similar to what DX does at another companies with surveys that were super difficult to get high completion rates on, DORA metrics that were difficult to bring into a single place, and lack of clarity on where we should go next. Bringing DX on along with their expertise gives me both the tools I need to quantitatively and qualitatively understand what's going on as well as where specifically I can make improvements. Looking forward to a long and growing partnership with them.

**What do you dislike about DX?**

I'd like to see them continue to build out their tools that help me understand the gen AI impact to devs. While they do have some ways to understand this, which is probably the best I'd find anywhere, I still find them lacking a little as Google, Microsoft, etc innovates at an unbelievably rapid pace. It's hard to know where to turn at times it seems, what we should experiment with next, and so forth. I still remain satisfied however and am confident they'll be able to deliver what's needed here based on my experience with watching them grow in even the past 6 months.

**What problems is DX solving and how is that benefiting you?**

They're helping me understand the productivity of hundreds of engineers.

  ### 3. Unparalleled Engineering Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about DX?**

DX has been transformative in helping us get real insights and data regarding our engineering teams and SDLC practices. We always get 95%+ response rates with the DX surveys because our teams know we take their feedback seriously and we see leaders set focus areas for improvement with their teams. We also get incredible data into the DX platform from integrations with Jira and Github to help us uncover where we're spending our time as a collective engineering organization.

**What do you dislike about DX?**

DX has an opportunity to lean into engineering scorecards that spans sentiment, productivity, security, and more to give leaders a single pane of glass with things that truly matter.

**What problems is DX solving and how is that benefiting you?**

DX provides deep insight into the sentiment of our engineering organization across many different areas. On top of the sentiment, it also pairs in data from Jira and Github to provide real-world statistics. This helps our leadership team identify opportunities to invest so we can accelerate our engineering team and provide more value to our customers.

  ### 4. A true game changer in team insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about DX?**

Plenty of data, it integrates with a lot of tools.
The combination of objective and subjective data gives you the power to understand what is happening in the team and what to focus on in order to improve.
Customer support is invaluable, always on top of the questions and open to guide you thought the platform.

Last but not least, with the new interface for reports and the new reports released every month it's a pleasure to use.

**What do you dislike about DX?**

Nothing specific, few months ago I would have mentioned the reports interface, but they already fixed it.

One thing I would like to have in the future is more AI coding tools integration to collect more data, and not only related to Github Copilot.

**What problems is DX solving and how is that benefiting you?**

It's giving us a complete view on the engineering health.
With also actionable suggestions and an easy tooling. We can also use it for reporting and status update.

  ### 5. DX's ability to be a thought leader and tactical influencer in the DevEx space is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy M. | Director of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about DX?**

DX is an opinionated thought leader in the DevEx space. I love how there are multiple channels (podcasts, webinars, social posts, public DX website docs, whitepapers, ELC annual presence, Lenny's podcast) to consume DevEx learnings without focusing too much on the actual product. Core 4 and DXI are also a nice way to tie together messages from Abi and Laura - their ability to evolve messaging and the product with a growth mindset is helpful. The Trumpet site and help from the sales team to provide talking points was far above the competition and helped ease a lot of the internal sales pitch I was making with respect to the advantages of DevEx and DX. I experienced low egos, high empathy and the willingness to continue a high-level of support after the contract was signed.

**What do you dislike about DX?**

Lack of MS/AzureDevOps support. For full disclosure, I've spent 99% of my career working with Java and AWS, but now that I'm working in an all MS/ADO ecosystem, it would be nice to see closer feature parity. 

I'd also suggest that DX invest more into ROI executive views, similar to the one provided for the AI/CoPilot dollars saved feature. This would help internal selling to execs even more than what's already available.

**What problems is DX solving and how is that benefiting you?**

Improve Developer Experience and Productivity. Increase transparency into the health of the Eng org.

  ### 6. DX Sets the Bar for Engineering Experience Platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael E. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about DX?**

DX has quickly become a critical part of how we understand and improve our engineering and QA team experience. The platform is easy to implement and use—with intuitive dashboards and a clean UI. What really stood out was the white-glove onboarding and support. The DX team acted more like strategic partners than typical software vendors. They were engaged, responsive, and genuinely committed to our success.

One of our favorite aspects is how DX combines both qualitative and quantitative data to give us a full picture of team health and performance. The ability to benchmark against similar organizations adds real context that we hadn’t seen with other platforms.

Though we're still early in usage, the foundation is strong. DX is already helping us spot trends and identify areas to improve the developer and QA experience. Excited to see where it takes us.

Pros:
 - Fast, easy implementation
- Outstanding onboarding and team support
- Clear insights from both qualitative and quantitative data
- Benchmarking against similar companies for added context

**What do you dislike about DX?**

No major cons yet—we’re still early in our journey, but the experience has been excellent so far

**What problems is DX solving and how is that benefiting you?**

1. Identify what’s impacting developer and QA satisfaction and productivity.
2. Spot early signs of team burnout, blockers, or inefficiencies.
3. Benchmark our team experience against peer companies to understand how we stack up.
4. Make informed, data-driven decisions to improve engineering culture, engagement, and performance.
5. Helping understand AI code assist tool adoption and effectiveness

  ### 7. A crucial tool for understanding the health and efficiency of engineering

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about DX?**

DX has been an extremely helpful feedback loop for our organization across the past year.

Prior to DX, understanding engineering pain points and successes were often guesstimations instead of being based on hard data.

Each quarter, we use both survey and other data as an overall health check for engineering. Some teams are using the "Frontline" feature on a more frequent basis to provide a high level understanding of what work is occurring within their team.

The overall experience of using DX has been pleasant. Integrations are simple to setup & setting up custom integrations are well documented. The UI/UX is well-thought and the large quantity of data available is organized. Customer support is also top-notch - often responding within under an hour and providing detailed explanations.

**What do you dislike about DX?**

DX does a great job at collecting a large degree of engineering data. There's so much data - that analysis and decision making feature-sets would be valuable for the product.

"Studies" - targeted on-demand surveys - is a great first step to improve the analysis feature-set. But being able to surface anomalies (whether improvements or regressions) would be a great boost in enabling organizations to focus on specific areas to make well informed decisions.

"Triage results" for the quarterly surveys/snapshots appears to be a preliminary feature-set in the decision making realm - but it isn't as feature-complete as the rest of the DX ecosystem.

**What problems is DX solving and how is that benefiting you?**

Overall - DX is filling the gap of understanding wins & pain-paints within the developer experience so that engineering can be more efficient and effective in the long-run.

  ### 8. DX has Powerful Tools with Valuable Context

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about DX?**

What I like most about DX is the wide range of services and tools they offer. They don’t just provide numbers and metrics — they also enable interview-driven events that, when correlated with the data, offer greater context and deeper insights.
In addition, the DX supporters who work with my company are open, kind, and genuinely eager to help.

**What do you dislike about DX?**

I believe some of the metrics are outdated, and that concerns me a bit. Metrics like PR Throughput can be quite shallow when viewed in isolation, so I think it would be helpful to include a disclaimer about that directly in the UI.
It would also be valuable if the UI provided an insight or brief explanation for each metric — how it’s generally interpreted or, from DX’s perspective, how it can be most effectively used.

**What problems is DX solving and how is that benefiting you?**

DX helps us better understand developers' sentiments and gather feedback on the tools we provide them.

  ### 9. A Better Productivity Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about DX?**

DX has provided a better tool for us to collect and process data around developer productivity.  This is something we had built ourselves and done well enough for years, but DX elevated our process and reduced the work involved.

I like that out of the box it gives solid starting point, but we can also customize it to get feedback on what we need.  The industry bookmarks and approaches to summarize the result additionally allow us to more easily get value out of it.

**What do you dislike about DX?**

There are some user beware moments that are easy to miss.  Things like depending on your filters you may get very different results for something.  For example for us we discovered contractors and FTEs had different topics for their top priorities, but if we ignored that filter we would have potentially gotten to the wrong conclusion.

More ability to help us think through the filters we should consider and more quickly get actions that affect a group beyond a team could be interesting.

**What problems is DX solving and how is that benefiting you?**

Formalizing and streamlining collecting signal on productivity.

  ### 10. Great way to gather team feedback and make plans for improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karson P. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about DX?**

It is a great way to get an entire engineering teams feedback in one place. The categories are great and meaningful to an engineers daily workflow. I have enjoyed being able to see others feedback on different areas that I may not have thought about in my daily flow.

**What do you dislike about DX?**

The only downside is when it is not used. Engineers will take the time to provide feedback but that only does so much if no action is taken from it.

**What problems is DX solving and how is that benefiting you?**

Getting a single place to gather feedback from all of our engineers. It also helps us keep track of areas in the past that we have tried to improve and where they currently stand.

  ### 11. Enabler for data-driven engineering excellence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about DX?**

I truly value how DX empowers engineering organizations to collect, visualize, and act on both quantitative and qualitative feedback across teams. It promotes a culture of transparency and continuous improvement by helping us surface friction points, inefficiencies, or cultural blockers in engineering processes early on.

One of the most powerful aspects is how it benchmarks our organization against global standards, offering insights into where we stand and helping us drive meaningful, data-backed initiatives and not just gut-feel changes. DX provides a shared language between leadership and engineers to align on where we need to evolve.

Moreover, the Data Tools Studio and its Reports functionality is a standout feature. We’ve integrated data from GitHub, Jira, and Datadog, enabling us to build fully customized dashboards that allow me to monitor velocity, test coverage, requirements' quality, incident trends, and review cycles across value streams. It has become an indispensable part of how I run my department and push strategic quality metrics to the forefront of leadership discussions.

**What do you dislike about DX?**

The DX AI-powered assistant designed to help generate queries and insights within the platform is a promising concept but still feels limited in its capabilities. While it's helpful for simple use cases, it sometimes fails to parse more advanced or nuanced queries effectively, especially in complex data modeling scenarios. With some refinement, this could become a much stronger feature to help democratize access to insights for less technical users.

**What problems is DX solving and how is that benefiting you?**

DX helps us replace subjective feedback loops with structured insights into engineering sentiment and performance. It gives visibility into what’s working well and where friction exists—whether it's related to testing practices, developer experience, infrastructure, or platform usability.

By surfacing CSAT trends across areas like CI/CD tooling, architecture, and data platforms, we can prioritize initiatives based on actual team input. The integration with systems like GitHub, Jira, and Datadog allows us to correlate sentiment with delivery metrics, helping both leadership and engineering teams align around what matters most.

Ultimately, DX equips us to take targeted, data-informed action that supports continuous improvement and measurable impact.

  ### 12. Amazing tool for Engineering Intelligence

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about DX?**

The DX platform is incredibly helpful for tracking and improving our team's performance. We use it daily to monitor key metrics, spot trends, and quickly identify areas where we can do better. It gives us a clear, real-time view of our progress, making it easier to stay aligned and make informed decisions as a team.

**What do you dislike about DX?**

I honestly don’t have anything to complain about the tool. It’s reliable, easy to use, and does exactly what we need. Everything works smoothly, and it consistently meets our expectations without any issues.

**What problems is DX solving and how is that benefiting you?**

DX is solving the problem of visibility and alignment across the team. It brings all the key data into one place, so we don’t have to waste time searching for information or relying on outdated reports. This helps the whole team understand how we’re performing, where we can improve, and how to stay aligned on our goals. It brings more clarity, less guesswork, and greater confidence in the direction we're all heading together.

  ### 13. Great GitHub Integration and Valuable Pull Request Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about DX?**

Github integration, and the insight in PRs

**What do you dislike about DX?**

The delay in data, we can't query data immidiately.

**What problems is DX solving and how is that benefiting you?**

Productivity, closer collaboration

**Official Response from Taylor Bruneaux:**

> Really glad the GitHub integration and PR insights are delivering value. On data delay, that's something we're directly addressing with a major infrastructure upgrade that brings faster analytical query performance. Worth revisiting soon. Thanks for the feedback!

  ### 14. A great product for global software engineering teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** John E. | Fellow Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2024

**What do you like best about DX?**

DX stands out due to its well-thought-out features from start to finish.
Here are the key aspects I find most beneficial:

Ease of Setup: The ability to set up automatic snapshots for obtaining subjective, transparent feedback is remarkably straightforward.
User Interface: The interface offers excellent filtering capabilities, making it easy to visualize results and correlate them with objective metrics.
Data Accessibility: It empowers all users with unlimited capabilities to run queries on collected data, enhancing analytical possibilities.
Guidance on Efficiency: DX provides a comprehensive set of guidelines, known as the Atlas, which offers strategic advice on addressing inefficiencies across various drivers of software engineering.
Organizational Impact: The product has been instrumental in our organizational transformation, proving invaluable following our merger and acquisition activities.

**What do you dislike about DX?**

There are a couple of areas where enhancements could be made:
 1) I would appreciate integration with Google Chat. Currently, DX supports only Microsoft Teams and Slack.
 2)  The platform restricts team leaders to managing only one team. However, organizational needs often require leaders to oversee multiple teams.

**What problems is DX solving and how is that benefiting you?**

DX is significantly enhancing our operational efficiency and team cohesion by providing tools and insights that drive informed decision-making and proactive problem-solving

  ### 15. Powerful Insights in a Single Pane of Glass

**Rating:** 5.0/5.0 stars

**Reviewed by:** Drew J. | Senior Production Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about DX?**

It gives us instant visibility into engineering health with high survey participation and key metrics like DORA and PR throughput, all in a convenient single pane of glass.

**What do you dislike about DX?**

Even though there's a lot of data (a good thing), it can be tricky to quickly surface the most important trends without a bit of digging.

**What problems is DX solving and how is that benefiting you?**

DX helps us identify team-level bottlenecks and morale issues early, so we can take targeted action and improve delivery and developer satisfaction.

  ### 16. A dynamic platform for developer insights that keeps evolving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2025

**What do you like best about DX?**

DX makes it very easy to collect and analyze feedback from our development teams. Each quarter we get 90+ percent response rate (sample of 6 quarterly surveys). Even though DX platform tries to find a balance between quantitative and qualitative inputs, in our experience we found qualitative (surveys) inputs more useful since it compliments our internal qualitative data with user sentiment. The customer support is also helpful, responsive and open to feedback, which builds confidence as we scale our usage.

**What do you dislike about DX?**

Because DX is developing so rapidly, there are frequent changes to the user interface and workflows. While this brings new functionality, it sometimes requires extra effort to adjust existing processes and update documentation internally. Occasionally, some new features arrive before they're fully polished, so it can take some time for things to stabilize.

**What problems is DX solving and how is that benefiting you?**

Collecting developer experience sentiment and bubble up most important areas for improvement across the whole engineering.

  ### 17. Helps Us Understand Our Developers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about DX?**

The survey design process is smooth and intuitive, with a user-friendly UI that makes setup fast and frustration-free. The main thing about the design is - it's research driven. I also really value the benchmarking feature, being able to compare our results against peers adds meaningful context to the data. The delivery mechanism is very impressive, it significantly boosts response rates that everyone struggles with.

**What do you dislike about DX?**

DX is still maturing in a few areas: particularly in how results are explored in the dashboard. The data is all there, but it can sometimes feel like you need to dig around a bit to surface the specific insights you're looking for. That said, the team more than makes up for it by proactively sharing tailored reports that highlight the most relevant findings. Their support has been excellent, and they’re always open to feedback and quick to act on it.

**What problems is DX solving and how is that benefiting you?**

DX helps us gather high-quality feedback directly from developers, a group that’s typically hard to engage through traditional survey channels. It solves the challenge of both targeting the right audience and getting meaningful response rates. The insights we get help us prioritize product decisions, validate ideas, and stay aligned with what developers actually need. It’s become a key part of how we stay user-informed.
Beyond standard surveys, we can run targeted studies that dive deeper into specific cohorts, whether it’s by role, the language they write in, team etc. This level of granularity has been incredibly valuable for shaping product strategy, messaging, and overall user understanding. It’s helped us move from assumptions to evidence-based decisions.

  ### 18. DX is an invaluable tool for platform product managers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about DX?**

I am a product manager and the product lead for an internal developer platform supporting about 700 internal developers at a large media company. DX has become an invaluable tool to doing my job well, especially when I was the sole product manager for our platform engineering org. The fact that DX is designed by researchers means that I have a lot of confidence in how the questions are designed. DX as a tool is quite easy to use as an admin, so I spend nearly all of my time inside the tool benefitting from the insights it provides rather than having to configure it, etc. 

I use the quarterly survey snapshots as a diagnosis tool, helping me to understand where my users (internal developers) are struggling and where they are well-served. I often then will use the DX Studies tool to send targeted studies to users to better understand pain points (for example, sending a few custom survey questions about slow pipelines to users who noted in the quarterly snapshot that their deployment lead times are particularly long, or sending a survey I created about IaC development only to users who report spending the majority of their time making infrastructure changes). My org is just starting to use DX's Platform X (just-in-time surveys triggered by user events) to understand how users are feeling right after they use a particular feature. As any product manager knows, user research is very time consuming. While I still make sure we perform some user interviews, DX adds so many extra user insights through the quarterly snapshots, custom studies, and just-in-time surveys that I otherwise may have missed.

A few other reasons that I am an evangelist for DX:
* When it came time to justify why we are prioritizing some outcomes over others, the DX quarterly survey data gave me some great data points to use ("we can stop prioritizing work towards improving quality and reliability, since we can see in DX that our quality score is far above the industry 90th, and developers are reporting very few incidents on the relevant DX question". 
* At a certain point, the leader of my org needed to justify the value of Platform Engineering to company leadership. Because we had run about 7 quarterly snapshots at that point, he had lots of trend data from DX to show how much value we had delivered to users over the two years we had been collecting data (developer speed up, time loss per week down, etc). 
* The DX team is unbelievably responsive. Not only are they consistently helpful and friendly, but when I have requested features or changes in DX, they are often completed, and quickly. Small UI requests are often shipped within a day or two, and larger requests have been implemented in a few weeks.

**What do you dislike about DX?**

I've encountered no true downsides of using DX. The biggest challenge is the bias people bring in about survey data versus systems data. When I was first introduced to the idea of DX, I had thoughts like "why would I trust a developer's estimation of deployment lead time when you can just measure it with Github events?" Through education from the DX team, I started to understand the issues with that perspective. First of all, developers are your users as a platform engineering org, and if they perceive deployment as slow, it doesn't really matter whether it really is or not, the perception has a large impact on the satisfaction/happiness of the developer who is feeling that. Also, for things like iteration cycle time, while you CAN perhaps measure it with things like Jira events, in reality that system data could be incredibly messy (different Jira practices across different developer teams, bad Jira hygene) and survey data could actually be giving you truer feedback. Thirdly, because it is so fast and easy to run the quarterly surveys through DX as well as the custom surveys through DX Studies, you can get lots of data covering a wide range of topics very quickly. This partly means that you can use DX as a diagnostic tool, to pinpoint which problem areas you should put time into getting systems data for. And it also means that you don't have to make the decision between waiting a month or more to get systems data or just moving forward on a project without any signal. Instead, you can use survey data to give you a decent signal and later refine that signal using systems data when it is finally available.

**What problems is DX solving and how is that benefiting you?**

DX helps me understand, as a product manager of an internal developer platform, which problems I should tackle. It saves me an enormous amount of time and gives me lots of data so I can make data-driven decisions. It also has helped me justify the value of the internal developer platform to company leadership, by being able to point to reported value from users (internal developers).

  ### 19. Excellent tool for understanding your dev teams and enabling them to thrive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raphael C. | Founder and CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about DX?**

Easy to use, easy to respond to surveys. Easy to implement. We have great engineering leadership who have invested the time in actually reviewing, interpreting, and ACTING ON the results of DX surveys, which -as with any survey tool- is very important. But that said, DX makes it relatively easy to do this, which is very nice.

**What do you dislike about DX?**

No real downsides. Just remember, you need strong leadership to act on what you learn from DX. But if you have that, then DX will be a great tool for them.

**What problems is DX solving and how is that benefiting you?**

It helps us understand what our developers are experiencing and learn what they think is enhancing or inhibiting their productivity. Learning that, we are able to make adjustments to enable ever greater delivery of customer value from our dev teams.

  ### 20. Very smooth onboarding followed by an intuitive and actionable UX

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bharath R. | SVP Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about DX?**

Being able to layer engineering insights and feedback directly on top of real metrics brings significant value to the platform - something few competitors do effectively.

**What do you dislike about DX?**

Nothing specific stands out at the moment. As we continue to make this a regular practice, I’m actively listening to my team for ongoing feedback.

**What problems is DX solving and how is that benefiting you?**

Offer visibility and track progress on how developer feedback is being addressed, while gaining insight into how the organization is improving the overall developer experience.

  ### 21. Comprehensive Qual + Quant Data Framework That Clearly Guides Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about DX?**

The data framework of qualitative and quantitative input that as a whole gives you a complete picture of where you need to put your energy to improve

**What do you dislike about DX?**

I think the ux could be better and I think you could leverage that postgres data alot more through AI

**What problems is DX solving and how is that benefiting you?**

Actionable insights, into our product teams pain points

**Official Response from Taylor Bruneaux:**

> Glad the qual and quant combination is giving your teams a clear picture of where to focus. The UX feedback is noted and I'll pass it along. On leveraging your data more through AI, that's exactly where we're headed. getdx.com/platform/dx-ai/ is worth a look at what's already available.

  ### 22. DX took our developer satisfaction surveys to the next level

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about DX?**

After years of working in a Developer Productivity role, DX finally gives me the confidence to prioritise the right actions to fit our engineering needs.

After one year of using it regularly, I love how engagement continues to stay high. Usually people would get tired of quarterly surveys and participation eventually would go down. Additionally, observing trends (compared to previous snapshots or to industry standards) is extremely useful.

Another thing I like is how manual (user input) and automated data (GitHub, Datadog) are blended together offering a complete picture of our users sentiment.

The AI based data exploration opens the door to answer basically any question.

**What do you dislike about DX?**

Without a proper user directory, at times we found it hard to put users in the right buckets (teams/groups).

Also it wasn't immediately easy (as with the rest of the features) to group feedback by the user profile (which tech stack they use).

**What problems is DX solving and how is that benefiting you?**

DX enables us to understand where we need to improve (tooling, processes, interruptions) in order to boost developer productivity.

  ### 23. Getting meaningful  visibility and driving DevEX with low efforts to start it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2025

**What do you like best about DX?**

- Seamless Implementation: DX made the integration into our whole software development setup very smooth. The documentation was clear, and  the standard connections work very well out of the box. Getting started with DX was refreshingly simple. From initial setup to full deployment, everything was intuitive and required minimal overhead. It allowed our teams to focus on real value delivery instead of struggling through configuration hurdles.

- Excellent Customer Success Support: The support team at DX has been fantastic.  They are always responsive, knowledgeable, and eager to help. Whether it’s a quick question or a deeper technical dive, they’ve consistently provided top-notch assistance.

-Core functionality and frontline: Beyond the core functionality, Frontline has been a standout feature. It’s been instrumental for our day-to-day operations, offering actionable insights and streamlining our workflows noticeably.

**What do you dislike about DX?**

- Metric Calculation Accuracy: We did encounter a few errors in the calculation of some metrics. While the DX team addressed these issues impressively fast, it was concerning that we were the ones to spot them. Had we not, these inaccuracies could have affected our reporting integrity.

- Best with Standard CI/CD Practices: DX shines when you’re working within standard software development workflows — CI/CD pipelines, labeling practices, etc. However, for teams with more customized or less conventional setups, it might require additional tweaking or could feel slightly restrictive.

- Pricing: The tooling is on the pricier side, so if you don't focus on it and treat it just "as another tool" you will not get out of it what you are paying for.

**What problems is DX solving and how is that benefiting you?**

- Understanding pain points in our software development flow.
- Understanding and measuring impact of certain initiatives.
- Not just systemic, but also subjective view from people working on problems  really helps understand the gist better.
- Provides a platform for people to give very candid feedback on what works great and what works bad.
- Survey participation is really high through DX.

  ### 24. Complete insight into your engineering org

**Rating:** 4.5/5.0 stars

**Reviewed by:** Garrett H. | Director of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about DX?**

Love the ability to traverse many topics - ranging from impact of AI usage to developer sentiment. You can slice by teams to experiment and see how various components can impact (positively or negatively) output. Integration for most common enterprise tools is useful. I use DX weekly to walk through various things. Customer support has been great - quick to address painpoints and proactive on outreach. Overall an easy to use impactful product.

**What do you dislike about DX?**

Some charts have predefined things (eg low usage of AI) etc that aren't inherently clear on what that value/threshold is.

**What problems is DX solving and how is that benefiting you?**

Ultimately I think they want to solve visibility into how effective an engineering team is. I think they are building the tools/infra to support that.

  ### 25. DX for insights into improving engineering performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about DX?**

Qualitative feedback surveys help our teams (especially platform) to build roadmaps that address  pain points suffered by engineers. DX has also helped us see improvements in areas that were prioritized and create a story for the team and external stakeholders that couldn't have been possible before. So, not only has DX helped us see gaps and helped with prioritization, it's also helped us see the impact of fixing those gaps.
Combined with that we use different quantitative reports that help us understand engineering efficacy for the business and is super helpful as an engineering leader with the accountability for the performance. DX team is also highly responsive and available to support us with any integrations and also educate engineering leadership on how best to use metrics.

**What do you dislike about DX?**

None that I can think of right now. 
It would be great to see more nuanced reporting at the team level that encourages team leads/managers to take accountability for team level improvements (including triage and planning post surveys) coupled with showcasing team progress over time.

**What problems is DX solving and how is that benefiting you?**

Insights into problems impacting engineers
Insights into engineering productivity
Benchmarking against the industry
Input into prioritizing platform roadmaps
Metrics for executive reporting
Building engineering performance culture

  ### 26. Improved visibility into developer delivery and productivity metrics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about DX?**

Its a pretty intuitive dashboard and UX layout. Especially like the breakdown by orgs & process as a scorecard. More than the numbers themselves the trend changes overtime plus comparison to industry benchmarks is pretty valuable. Its nice to see a historical tracking of our various surveys plus github metrics.

**What do you dislike about DX?**

It would be great if we could compare various metrics including workflows & hotspots across teams in the UX more intuitively. There is a way to get to them but we need to filter it per team and then collate it manually.

**What problems is DX solving and how is that benefiting you?**

Helping to snapshot our various workflows and how we are tracking on improving them by teams & orgs.

  ### 27. Enhancing our learnings with DX

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about DX?**

DX is extremely transparent with the information collected. Not only can you conduct various scope and size surveys and create dashboards, it is visible to all. Additionally, it is easy to view and find the information you are looking for, as well as manage teams and various attributes for team members.

**What do you dislike about DX?**

The questions in the studies are geared a bit towards tech vs. full product, design and tech organizations which requires a few custom questions to ensure we are being inclusive for our organization. The DX team is always willing to help us manage this and expand our reach.

**What problems is DX solving and how is that benefiting you?**

In order to gain understanding of our organization, with year-over-year impact metrics, we find that DX is a great tool to help us capture our product, design and tech team members sentiment. Additionally, utilizing separate smaller surveys to deep dive into areas of need. DX pushes us to focus on top areas provided by the entire team and helps with recommended approaches.

  ### 28. Benchmarking against the industry made easy, target improvements made straightforward!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about DX?**

The platform makes the engineering opinion of daily life much more visible to senior leaders in the company, in turn making it a key conversation when things aren't running as smoothly as they could/should be. The evidence based emphasis on where we are trending within the industry gives us the confidence to set goals for course correction, as well as encouraging us to push boundaries to be a market leader in key areas. 

The trend recognition over time helps us to retrospectively see if our efforts of targeting engineering KPIs through quarterly objectives has had the desired effect. This has been a lifeline for us, enabling cross-pollination of EM techniques from teams who suffer from different problems in different time periods.

Overall the experience with DX so far has been smooth, with as much guidance into using the tools properly as we have needed from the account manager, including recommendations on their best practises to get maximum value from the process.

**What do you dislike about DX?**

The only thing I would like to see more of from DX tooling is the ability to add extra custom metrics, which helps us paint a more individual picture of the current engineering environment. Engineering is done differently at every single company, and tooling to help capture those quirks would make life easier.

**What problems is DX solving and how is that benefiting you?**

Making sure that our engineers are working in a way they are happy with, and that their lives are as seamless and painless as possible. This has meant that we are delivering more value, faster, and with less pain points to battle with.

  ### 29. Helps keep engineering health visible and actionable.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about DX?**

DX makes it easy to spot bottlenecks and trends across engineering. I like how it surfaces clear, actionable insights without needing to dig through multiple reports or dashboards.  This is easily our highest engagement feedback conduit for our engineering teams.

**What do you dislike about DX?**

Some features feel a little hidden or require extra clicks to find. I’d love slightly faster ways to drill into specifics without having to jump between different parts of the platform.  It's continually improving, however. A configurable homepage with dashboards and favorites would be beneficial.

**What problems is DX solving and how is that benefiting you?**

We rely heavily on the feedback tools in DX. Running regular surveys has made it much easier to get a real pulse on how engineers are feeling about their work, processes, and systems. It’s helped surface issues early that might not otherwise come up in one-on-ones or retros.

At the team level, DX gives us a much clearer day-to-day view of how things are going. Instead of relying on gut feel or waiting until problems escalate, we can quickly spot slowdowns, process friction, or areas where extra support is needed.

Tracking PR throughput, pickup time, cycle time, and deployment frequency has helped make our development process much more transparent. It’s easy to see where teams are excelling and where small changes could have a big impact.

We also use features like onboarding tracking and CapEx reporting. They’re not our primary focus, but it’s helpful having those capabilities under the same umbrella so we can tie them back to the broader engineering health picture.

  ### 30. The most complete developer experience platform on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caio B. | Engineering Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about DX?**

Periodic snapshots are excellent for getting general feedback from tribes and squads. The reports and graphs are accurate, and I use them every day.

**What do you dislike about DX?**

The cost is a bit high. For a medium-sized company, it can be expensive.

**What problems is DX solving and how is that benefiting you?**

I'm encountering productivity issues with my development teams. I can now look at DORA metrics and be more assertive in troubleshooting potential issues in my processes. I've already changed workflows after identifying a flaw highlighted by DX.

  ### 31. Invaluable insights

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about DX?**

We get real insights regularly from our developers. It can be hard to understand in a big organisation with many teams what the pain points, and what the plus points are in your DX but I have come to really value the feedback we get from our surveys.

This especially helps to weed out the noisy voices and get the sentiment of the whole organisation.

The whole setup and integration is super easy and quick to setup. It is very easy for our developers to use and we get high answer rates on our surveys.

**What do you dislike about DX?**

The snapshots are super valuable but that is something that we only send out once a quarter so it is always a lagging indicator. We haven't yet fully explored the realtime features offered by features such as PlatformX but they look very promising in the next stage of our platform journey.

**What problems is DX solving and how is that benefiting you?**

Getting insights into the pain points that our developers suffer via regular snapshot surveys.

  ### 32. DX provides DX productivity data, insights and team tooling that is incomparably valuable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsey S. | VP, Eng, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about DX?**

The premise that you can periodically ask your developers: "Do you feel productive?" and from there get all the info you need to make your team happier and more productive is profound. DX's surveys follow industry best practices for survey methodologies and analytics. DX has been an invaluable partner as we've grown our Eng org.

**What do you dislike about DX?**

Make more insights from connected services - aka more capabilities for insights around other work that Engineers engage in as part of their jobs (Slack, collab, incidents, etc.)

**What problems is DX solving and how is that benefiting you?**

How can I make my developers happier and more productive

  ### 33. Dx delivers unmatched developer insights with effortless setup—and stunning engagement at scale.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about DX?**

After nearly 2 years of quarterly surveys, we consistently achieve close to 100% response rates in a 1,500-person engineering org—proof that the tool resonates with developers. The setup was effortless, and integration was straightforward, syncing seamlessly with our existing workflows without heavy IT involvement.

Beyond the core features, the product’s evolving roadmap has been impressive—each quarter ticks more boxes, whether it’s deeper benchmarking, new survey flexibility, or sharper analytics. It’s clear the team listens to users.

**What do you dislike about DX?**

While the core metrics are excellent, I’d love more customisation in survey questions. That said, part of the brilliance of the product is that it keeps you on the straight-and-narrow: forming good questions is hard and that's what Dx is good at.

**What problems is DX solving and how is that benefiting you?**

In a sprawling 1,500-person engineering org with fragmented tools, processes, and practices, we lacked a unified way to:

Measure developer experience objectively—sentiment was anecdotal, and priorities were guesswork.

Identify pain points at scale—localized issues (e.g., CI/CD friction, onboarding gaps) were invisible at the leadership level.

Benchmark against industry standards—we couldn’t tell if our struggles were unique or systemic.


How Dx Helps Us:

Data over hunches: Quarterly surveys (with 100% engagement!) spotlight actionable insights—e.g., "Tool X is costing Team Y 5h/week."

Prioritization made easy: Dx’s benchmarks reveal whether a problem is "just us" (fix now) or "everyone’s struggling" (fix strategically).

Trend tracking: Over 8 quarters, we’ve tied improvements (e.g., faster PR reviews) directly to survey score lifts—proving ROI on changes.

  ### 34. DX helps me fully understand my Engineering Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about DX?**

As a VP of Engineering, gaining a clear and comprehensive understanding of the engineering organization is paramount. DX has proven to be an invaluable tool in achieving this, offering a unique lens through which to view our teams, processes, and overall effectiveness.

I really love how DX promotes a culture of transparency and accountability. This fosters trust and collaboration across teams, leading to a more engaged and motivated workforce.

I read every review and every comment left by my engineers and regularly dive deeply into the insights it provides. This helps me to get closer to my teams and to be a better leader, by understanding the pain points of the org.

**What do you dislike about DX?**

I'd like the UI to be a bit more intuitive. Some of the features across the product are not the easiest to use. 

I'd also really like to be able to integrate it more into our other business workflows. Slack and email integration as an example would be awesome at getting valuable insights to the right people.

**What problems is DX solving and how is that benefiting you?**

It's giving me a deep insight into how my engineering organisation feels, the pain points they have, and where we can improve as a business.

  ### 35. Measuring What Matters: A Closer Look at DX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben A. | VP Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about DX?**

DX has been genuinely helpful for us in understanding and improving developer experience across our teams. One of the standout positives has been the 100% participation rate — that kind of engagement is rare, and it gives us a real pulse on how people are feeling. 

The implementation was easy and fast, and the Slack automation has taken away all the usual overhead around chasing responses or coordinating team triage sessions, which makes it incredibly easy to run. Plus, the quarterly DX insights from the DX support team are more than just data dumps — they’ve offered thoughtful, tailored guidance that’s helped us interpret the results properly and focus our efforts where they’ll really make a difference. When we’ve acted on the findings, it’s contributed directly to happier, more effective teams.

**What do you dislike about DX?**

The price does feel a little on the high side for what is essentially a structured survey with reporting — though to be fair, the hands-on support does help justify that cost. One risk, though, is that if you don’t have strong buy-in from leadership or the ability to actually change things based on what comes up, it can start to feel like you’re surfacing problems without the means to fix them. That can undermine trust quickly and turn a well-intentioned tool into something teams start to ignore.

**What problems is DX solving and how is that benefiting you?**

It helps solve the problem of delivering software in an efficient, impactful way through happy teams that have the tools, processes and clarity needed to do it well.

  ### 36. DX has given us the structure and insights necessary to improve our organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about DX?**

I like how DX is a central platform for qualitative and quantitative feedback on developer experience and how well our engineering organization is running. It has standardized and improved the quality of feedback we get from our engineers. This has allowed us to identify and solve problems with a higher degree of clarity and confidence.

**What do you dislike about DX?**

The only thing I find lacking is the Shortcut integration. I get the impression that it is not as well-integrated as other tools like Jira and Linear.

**What problems is DX solving and how is that benefiting you?**

1. Provides a structured way to collect qualitative feedback from engineers which allows engineering leaders like myself to get data that helps guide how to improve our teams.
2. Provides a data platform that integrates with other tools which allows engineering leaders like myself to understand the metrics involved with engineering operations and how they correlate to developer experience and performance.
3. Provides tooling like Frontline and PlatformX that enhance certain engineering operations to make them more efficient leading to higher performance.

  ### 37. Great tool to support your DevEx initiative!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about DX?**

DX provides significant expertise in advancing developer experience within an organization. They offer various methods, including a dedicated support team, tailored insights, and valuable reports. The standard reports are generally very useful, and the option to create custom reports is available if needed. It has been a crucial tool in developing our developer experience dashboards for our product and engineering groups. Leaders find it very user-friendly for understanding team operations, and the integration with a messaging platform is a definite advantage.

**What do you dislike about DX?**

When we began using this in 2024, we encountered some initial issues, such as user interface bugs and discrepancies in the background calculations for certain reports compared to other tools. However, their support and engineering teams consistently resolved these problems quickly, sometimes within hours. We commend their responsiveness.

**What problems is DX solving and how is that benefiting you?**

DX helps us quantify our productivity and identify our challenges with data. It definitely supports the development of a data-driven strategy. Additionally, it's a very useful tool for gaining insights into specific areas, such as the impact of generative AI tools or a comparison of performance between different teams.

  ### 38. A platform yielding valuable, actionable insights across your engineering team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2025

**What do you like best about DX?**

What I like best about DX is its ability to help move conversations beyond just raw data (with no insights) or raw commentary (with no data) and mesh the two in a meaningful way that drives valuable conversations within teams and leadership groups alike. It's something I literally use every day within my company.

**What do you dislike about DX?**

The team work really hard to ship new features, but at times they appear with little notice and can be a bit jarring or surprising for users. Equally it feels like there are a lot of features we're not currently taking advantage of, that we could understand a little better.

**What problems is DX solving and how is that benefiting you?**

It's helping us understand the points of friction in our development teams and associated processes, and work on ways of streamlining them to produce a better developer experience.

  ### 39. Great tool to get a true picture of developer sentiment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin S. | Senior Director, Software Development, Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about DX?**

DX has been the absolute best way for us to give developers a forum for giving feedback on the developer experience. We can have all the internal meetings where we ask these questions, but DX provides a systematic way to collect, review, compare, and report on how our developers feel about their work.

**What do you dislike about DX?**

It can be hard to gauge how to respond to this. For example: if requirements quality is listed as a problem for our team, how do we properly handle that? Where does it lie? That requires more conversation with the team.

Or, sometimes context for a question is lacking. For example: "builds are slow" isn't super actionable. What's slow? Has it gotten slower? How is it compared to other teams' experience?

But, these things are true for all surveys and we're looking forward to working with the DX Data Cloud to help.

**What problems is DX solving and how is that benefiting you?**

Engagement surveys are overly broad and don't speak to the developer experience. Internal working sessions don't get the level of depth and candor needed. All of that is incredibly hard to quantify. DX gives us the right information and a platform to evaluate and follow up on items uncovered by the surveys.

  ### 40. Clean and highly customizable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about DX?**

The DX Data Studio is highly customizable, with DX offering strong support to make the data I need available in the tool. Their interface for writing queries is simple and clean. Even if I can't achieve what I hope within DX, I feel comfortable and confident reaching out to DX to get their support fulfilling what I need either from the existing data, or through additional configuration to fit my needs.

**What do you dislike about DX?**

At this time, I have not had much success with the DX AI giving me the results I'm looking for. Sometimes, I can take the generated query as a starting point and fix it, but the results are usually not the shape I expected (e.g. getting a single data series when asking for a breakdown of a metric per developer), or the query is generally unsuccessful (e.g. the results of the query are empty, or completely zeroed out). I believe the outcomes could be improved with more assistance and configuration from DX, but it doesn't give me the feeling of simplicity and independence I hope for with an AI tool.

**What problems is DX solving and how is that benefiting you?**

DX gives me common metrics about my developers' activity, our workflow, and allows me to write additional custom queries for metrics I care about for my developers, or we care about for our team. I work on a mobile product, and some boxed reports are better suited to different deployment strategies, like that of a web application, but DX is willing to work with their users in mobile product development to understand and fulfill their needs. I also appreciate the tool having options to compare metrics to industry mobile developers only; this makes me feel like the mobile developer experience is considered and not alienated from the majority of developers.

  ### 41. Exceptional product backed by outstanding support, delivering real insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristian L. | Head of Software Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about DX?**

What I like best about DX is the combination of actionable insights and an incredibly supportive team that genuinely focuses on helping us create value — not just generating reports, but driving meaningful improvements in how we work.

**What do you dislike about DX?**

The main limitation we’ve experienced is within Data Studio, where flexibility and customization could be improved — but the DX team has been highly responsive to our feedback and is actively working on enhancements in this area.

**What problems is DX solving and how is that benefiting you?**

DX is helping us uncover bottlenecks, inefficiencies, and improvement opportunities in our software development process by providing clear, data-driven insights. This has enabled us to have more informed conversations across teams, track progress over time, and make targeted improvements that enhance both developer experience and delivery performance.

  ### 42. A game changer to leverage Developer experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Henrique M. | Software Engineering Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about DX?**

Having a comparison with companies in the market, in the same segment, to be able to understand where you need to work to improve that experience, makes all the difference.

**What do you dislike about DX?**

The tool could enable interaction and exchange of experiences between participating companies.

**What problems is DX solving and how is that benefiting you?**

Helps understand friction points we may have in our software development process.

  ### 43. Great tool to do surveys

**Rating:** 4.0/5.0 stars

**Reviewed by:** Julio G. | Senior Staff Enginer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about DX?**

So far the surveys done with DX has been super useful to our team to understand how to improve the way we work. 

Great insights and easy way to visualize from where the feedback and issues are coming.

**What do you dislike about DX?**

Take some time to integrate with all of our tooling to make all the data appear in there.

**What problems is DX solving and how is that benefiting you?**

Visibility around the problems in our developer experience

  ### 44. Comparative engineering effectiveness metrics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valentinas B. | Director of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about DX?**

Knowing how your engineering effectiveness compares to similar-sized companies within your industry is crucial for identifying strengths and weaknesses, optimizing performance, and making informed strategic decisions.

**What do you dislike about DX?**

The large number of reports and benchmarks can make it confusing to figure out which metrics matter most. So, you have to put in some time with the tool to learn what the information is telling you and see the connections.

**What problems is DX solving and how is that benefiting you?**

DX provides valuable insights into our company's performance relative to industry peers, while also streamlining the collection of engineering feedback to identify actionable improvements.

  ### 45. An innovative company paving the way for developer experience insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about DX?**

Their product is excellent, easy to use and configure. The company is really responsive to feedback. I've reported a couple of minor bugs which were resolved within 24 hours for example.
I like that most of the product is driven by research that the company leaders are advocating for through articles, podcasts and talks. This makes it really useful to talk about DX and their different frameworks in the company and convince leaders where I work to use DX as a source of insights to improve our engineering org.
Finally, their account managers are super chilled, not pushy and very responsive which makes for a very healthy relationship (and not one that feels like infinite sales pitches).

**What do you dislike about DX?**

I'd say that one downside of DX is that you need a fair amount of effort to integrate all your systems with DX to get to a level where you get great value for the money you spend. 
While the integrations are very straightforward on the technical side, it always need collaboration and discussion within my regulated company to enable, and only after I've integrated 5-6 tools do I feel that I reach the potential of the tool. So if you go with DX, make sure to have capacity to properly integrate it!

**What problems is DX solving and how is that benefiting you?**

DX gives leaders at my company insights as to how our engineering organisation is doing, where we should invest and allows us to capture great feedback from other engineers in one place.

  ### 46. Developer Experience from the Developers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** July 15, 2024

**What do you like best about DX?**

I feared some of the other 'productivity' tools based on PRs/points as they can be gamed by teams and can warp goals/targets of the developers. DX provides a direct line to the hands on team members, giving them a voice and platform to call out specific pain points in their teams and/or day-to-day efforts. The ability to slice and dice the data across a series of vectors makes it easy to drill down on problem areas. It was also very simple to get up and running.

**What do you dislike about DX?**

Sometimes the frequency of quarterly snapshots can feel like a lot for the teams, especially when they have company-wide and/or engagement surveys that are being requested as well.

**What problems is DX solving and how is that benefiting you?**

As our Technology organization has grown, it's harder to get a unified perspective across the developer experience. DX has to consolidate the perspectives into one system, that can track quarterly the progression (good or bad), allowing us to identify where there is smoke before it becomes a real serious issue.

  ### 47. A great tool for getting the pulse on developer experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about DX?**

In general, I think DX is a great tool.  We've used it at my company to measure previously intangible areas of developer experience, like planning processes or cross team collaboration.  When we make changes to our internal processes, it is great to have a feedback loop to help understand if we are making the desired impact.  I also love the frontline tool.  This helps me stay on top of my team's PR reviews and also get an at-a-glance view of what other members may be working on.  The reporting capabilities give great jira insights, and I love that it's AI-integrated so I rarely need to write custom SQL queries.  I also think that PlatformX and studies have the potential to help my organization tackle some of our more targeted problems.

**What do you dislike about DX?**

I wish managing teams were more straightforward.  I wish there were a way to export team data into an excel sheet.

**What problems is DX solving and how is that benefiting you?**

DX Tracks process-based metrics of developer experience that were previously unmeasurable.  This helps my organization know if our process changes have an impact on how people feel our work is going.  Additionally, being able to correlate self-reported data with real metrics helps me understand where we have a messaging/advertising problem within our platform organization vs where areas of further investment are needed.

  ### 48. Insightful, easy-to-use tool for understanding and improving engineering effectiveness

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about DX?**

DX is incredibly easy to use and quick to implement. The heatmaps and snapshot comparisons (across time and industry benchmarks) make it easy to spot trends and areas of opportunity. Developer feedback is front and center, and our account manager regularly meets with our engineering team to walk through results, making the data even more interpretable. It's become a valuable part of how we listen to our engineers and guide improvement efforts.

**What do you dislike about DX?**

Not a direct dislike, but getting the most out of DX requires thoughtful program management and leadership buy-in. You need to integrate it into your team rhythms to avoid survey fatigue and ensure follow-through. Some insights, like those from the Delivery driver correlations, could benefit from more concrete recommendations or next steps.

**What problems is DX solving and how is that benefiting you?**

DX helps us identify and understand what’s enabling—or blocking—engineering effectiveness across teams. It surfaces how developers actually experience their work, from delivery friction to feedback cycles and technical debt. This gives us a structured, data-informed way to prioritize improvements, rather than relying on gut feel or anecdotal input. It also helps us track progress over time, which has been key to aligning engineering leadership and reinforcing a culture of continuous improvement.

  ### 49. A great tool to feel the pulse for the whole engineering org

**Rating:** 4.5/5.0 stars

**Reviewed by:** Augustinas S. | VP of Software Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about DX?**

"When a measure becomes a target, it ceases to be a good measure", GetDX solves Goodharts law problem. It's not another "vanity metrics" report; rather, it's based on engineers' self-survey. Follow-up actions, benchmarking yourself with industry are all insightful.
Survey results help me, as head of engineering, detect early problems and course correct. They're also a great tool for signals how Engineering Manager or Director are doing in their teams/orgs or how a particular area improved or decreased compared to previous results.
Recently, we also started using DataCloud, which serves as a useful secondary data point, when there is shadow of the doubt on performance.

**What do you dislike about DX?**

GetDX requires minimum of 3 engineers in the team to provide insights, but small young teams probably tend to stray of the path the most.
Having non-engineers in the survey scope was not particularly enlightening.

**What problems is DX solving and how is that benefiting you?**

My organization health is my primary goal, DX helps me to quantify and visualize teams health and where they are struggling.

  ### 50. Excellent Experience – Highly Satisfied

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about DX?**

I really like how DX allows us to get deep, insightful answers and compare them directly to how we’ve approached things in the past. This makes it much easier to track progress and identify areas for improvement.

**What do you dislike about DX?**

The question types can feel a bit prescriptive and lack customization options. Sometimes this means we have to reframe the questions we actually want answered or adjust our wording to fit the available formats, which can be limiting.

**What problems is DX solving and how is that benefiting you?**

We build internal tools that our developers use directly, so getting their feedback is extremely valuable. DX helps us gather that feedback in a structured, meaningful way, giving us a clear data point on how our work is landing. This insight is crucial for shaping the direction of our development and ensuring we’re meeting real needs.



- [View DX pricing details and edition comparison](https://www.g2.com/products/dx-platform/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-05-31+00%3A41%3A09+-0500&secure%5Bsession_id%5D=d213a651-8534-4544-af14-087bc674ae3c&secure%5Btoken%5D=f19e44e3256e348852373fa640632c6bfa0d3bddbda1d7b0e54d54681998bca9&format=llm_user)
## DX Integrations
  - [Amazon Q](https://www.g2.com/products/amazon-web-services-aws-amazon-q/reviews)
  - [Amazon Web Services AI](https://www.g2.com/products/amazon-web-services-ai/reviews)
  - [Amp](https://www.g2.com/products/amp-code-amp/reviews)
  - [Argo CD](https://www.g2.com/products/argo-cd/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Azure](https://www.g2.com/products/hopem-azure/reviews)
  - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews)
  - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Backstage](https://www.g2.com/products/backstage/reviews)
  - [Bitbucket](https://www.g2.com/products/bitbucket/reviews)
  - [BugSnag](https://www.g2.com/products/bugsnag/reviews)
  - [Buildkite](https://www.g2.com/products/buildkite/reviews)
  - [Buildkite](https://www.g2.com/products/buildkite-buildkite/reviews)
  - [Checkmarx](https://www.g2.com/products/checkmarx/reviews)
  - [Checkmarx Codebashing](https://www.g2.com/products/checkmarx-codebashing/reviews)
  - [CircleCI](https://www.g2.com/products/circleci/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews)
  - [Claude Code](https://www.g2.com/products/claude-code/reviews)
  - [Claude for Slack](https://www.g2.com/products/claude-for-slack/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Codecov](https://www.g2.com/products/codecov/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Confluence](https://www.g2.com/products/statpro-confluence/reviews)
  - [Copilot](https://www.g2.com/products/copilot-software-ltd-copilot/reviews)
  - [Coralogix](https://www.g2.com/products/coralogix/reviews)
  - [Cursor](https://www.g2.com/products/cursor/reviews)
  - [Datadog](https://www.g2.com/products/datadog/reviews)
  - [Dora Studio: Turn Your Ideas into Stunning Motion Graphics](https://www.g2.com/products/dora-studio-turn-your-ideas-into-stunning-motion-graphics/reviews)
  - [Dynatrace](https://www.g2.com/products/dynatrace/reviews)
  - [Firebender](https://www.g2.com/products/firebender/reviews)
  - [FireHydrant](https://www.g2.com/products/firehydrant-firehydrant/reviews)
  - [Gerrit](https://www.g2.com/products/gerrit/reviews)
  - [Git](https://www.g2.com/products/git/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitHub Copilot](https://www.g2.com/products/github-copilot/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews)
  - [Google Cloud APIs](https://www.g2.com/products/google-cloud-apis/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Harness Platform](https://www.g2.com/products/harness-platform/reviews)
  - [incident.io](https://www.g2.com/products/incident-io/reviews)
  - [Jenkins](https://www.g2.com/products/jenkins/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [Kubernetes](https://www.g2.com/products/kubernetes/reviews)
  - [Kubernetes](https://www.g2.com/products/american-cloud-kubernetes/reviews)
  - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews)
  - [Linear](https://www.g2.com/products/linear/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [New Relic](https://www.g2.com/products/new-relic/reviews)
  - [Opsgenie](https://www.g2.com/products/opsgenie/reviews)
  - [PagerDuty](https://www.g2.com/products/pagerduty/reviews)
  - [Rollbar](https://www.g2.com/products/rollbar/reviews)
  - [Rootly](https://www.g2.com/products/rootly/reviews)
  - [Sentry](https://www.g2.com/products/sentry/reviews)
  - [ServiceNow Cloud Management](https://www.g2.com/products/servicenow-cloud-management/reviews)
  - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Shortcut](https://www.g2.com/products/shortcut/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Snyk](https://www.g2.com/products/snyk/reviews)
  - [SonarQube](https://www.g2.com/products/sonarqube-2026-02-03/reviews)
  - [SonarQube](https://www.g2.com/products/sonarqube/reviews)
  - [SonarQube](https://www.g2.com/products/kurian-sonarqube/reviews)
  - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews)
  - [Vercel](https://www.g2.com/products/vercel/reviews)
  - [Windsurf](https://www.g2.com/products/exafunction-windsurf/reviews)
  - [Wiz](https://www.g2.com/products/wiz-chat-wiz/reviews)

## DX Features
**Functionality**
- Repository Integration
- Analytics and Trends
- Productivity Updates

**Management**
- Historical Data Consolidation
- Data Context
- Testing Integration

**Value Analysis**
- Metric Relevance
- Insight
- Impact Predictions
- Report Generation

**Value Management**
- Planning Tools
- Communication Tools
- Control

## Top DX Alternatives
  - [Jellyfish](https://www.g2.com/products/jellyfish-2025-10-22/reviews) - 4.5/5.0 (427 reviews)
  - [Swarmia](https://www.g2.com/products/swarmia/reviews) - 4.4/5.0 (294 reviews)
  - [LinearB](https://www.g2.com/products/linearb/reviews) - 4.6/5.0 (79 reviews)

