Dwolla Reviews (35)

Reviews

Dwolla Reviews (35)

4.3
35 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, highlighting how intuitive the platform is for managing ACH payments. Many appreciate the straightforward integration process and the quality of documentation, which simplifies setup and troubleshooting. However, some users note a common limitation regarding the limited international reach of the service.

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David G.
DG
David G.
CEO
Small-Business (50 or fewer emp.)
"Killer Tech, Great Support"
5/5
What do you like best about Dwolla?

Dwoll aprovides a thorough API, a solid product, continuous innovation, and most importantly, a responsive organization interested in enabling our success. The components are continually being improved, and the company is not settling when it comes to the state of their technology. New features to reduce the nubmer of days to process a transaction are releasing, the drop-in components have reduced our development time, and the company has essentially freed our brains to focus on our things while they take care of payments -- it's a perfect match for us. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

Some modest UX improvements to the drop-in components will go a long way. and I know these changes are in flight. I do not have many negative things to say about the company. Oh, maybe one negative thing is that the credits for canceled transactions don't show up until the next month if the transaction is canceled in the next month. Ideally those would be credited to the originating month of the transaction -- not the month they were canceled in. Review collected by and hosted on G2.com.

DS
Doris S.
CEO
Small-Business (50 or fewer emp.)
"DWOLLA'S ON-BOARDING EXPERIENCE"
5/5
What do you like best about Dwolla?

Our use-case for moving money was complex. Listening to your customer's needs, vision and providing a full solution was the first "10" we gave Dwolla. Providing WILLPORT, the same individual to assist us through discovery, planning, and integration, was great customer service. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

Would like to see some enhanced software features. Some of these are:

*An improved way to verify customers as the drivers lisc. pictures tend to have a high failure rate due to blurry photos.

*Debit card features for proven B2C models.

*Faster ACH transfers from Bank to Recipient if the client uses "balance check" Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great partner for ACH"
5/5
What do you like best about Dwolla?

Dwolla has been a great partner in the payments space. The onboarding process is straightforward, the pricing models make sense and the functionality is world-class. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

Not much to dislike! We would like to have access to more payment types but we know those are in the works! Review collected by and hosted on G2.com.

Jerry M.
JM
Jerry M.
Assistant Project Manager - MEP
Small-Business (50 or fewer emp.)
"Amazing Experience with the Dwolla Team"
5/5
What do you like best about Dwolla?

MyGroop, Inc is FinTech startup in NY and we are grateful to be working with a team like Dwolla. The process was extremely easy (headache free) to obtain our API key from Dwolla. We strongly recommend Dwolla to all US companies and startups that are looking to integrate a payment gateway into their applicaitons.Again, thank you Dwolla for all your guidance. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

MyGwoop, Inc has no negative experience with Dwolla. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Gold star customer support"
4.5/5
What do you like best about Dwolla?

Their technology works and does what it needs to do - but so do many payment companies. What stands out is their customer service, ability to meet customer demands, and serve as thought partners. They have strong documentation that is able to answer virtually everything. For more bespoke questions they are active in Slack and always willing to hop on a call to brainstorm solutions together. It's clear they don't cut corners: they only deliver the strongest product. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

Not quite as much flexibility with less-standard use cases as we'd like, but they've been willing to build and iterate with us. Review collected by and hosted on G2.com.

Jagruti P.
JP
Jagruti P.
Senior Analyst
Mid-Market (51-1000 emp.)
"Dwolla :US Payment Gateway Review with Marketing Application"
4.5/5
What do you like best about Dwolla?

- I have used this payment gateway with mobile Application related to marketing  the best part I like is smooth functionality with both SDK and API and User interface. 

- Another is the best customer care support and query resolution when I have used that time I have some queries for API that time I drafted email to support team with in three days. 

- Low transactions charges that we planned to implements in the platforms like 

- If Payment Fails then provide better explanation of failure.

- The Fastest Payment processing time.

- Secure and reliable technologies used. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

- The biggest disadvantage is we can use this payment gateway in US state only If we have application which is lunched in other countries as well then we can not use this payment gateway API if we use then need to implement other Payment API for  different countries. Review collected by and hosted on G2.com.

Rafael H.
RH
Rafael H.
Test Engineer
Enterprise (> 1000 emp.)
"Making payments easier than venmo"
3.5/5
What do you like best about Dwolla?

Way easier than Venmo, PayPal, cash app, coin base put together. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

Another app to install in a sea of apps on your phone. or on your computer Review collected by and hosted on G2.com.

JD
Jason D.
Small-Business (50 or fewer emp.)
"Game changing platform!"
5/5
What do you like best about Dwolla?

Dwolla has a very robust API that is easy to implement. The platform itself supports large transfer amounts. The support team is on Slack and readily available to provide support! Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

There is nothing we specifically don't like about Dwolla Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Account was suspended without explanation or warning"
0/5
What do you like best about Dwolla?

Their API concepts documentation was clear, making it fairly easy to get up and running in their sandbox environment. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

After six months of development on a project, and in moving my application to their production environment, my application to move to the production API was rejected and my account was suspended without explanation or warning. Support responded to my inquiry by explaining that they reject sole proprietorships, and they proceeded to up-sell their $2k/month plan, when the pay-as-you-go plan was the incentive as a single developer to build the product in the first place. None of this was documented in their Pay As You Go plan.

They also don't support facilitator fees between bank accounts owned by the same Customer entity, which was a primary use case for my application. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Professional, effective, creative"
5/5
What do you like best about Dwolla?

We use Dwolla for payments. The staff there is committed to creating strong systems, respecting both security and usability, and they are willing to work to find a way to do it. Review collected by and hosted on G2.com.

What do you dislike about Dwolla?

Nothing that I have noticed. They are great to work with. Review collected by and hosted on G2.com.