DSS Reviews (98)

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DSS Reviews (98)

4.5
98 reviews
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Jeffrey L.
JL
Jeffrey L.
Marketing Coordinator/Legal Assistant (paralegal)/Notary Public
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Website design and upkeep with ease and complete control"
4.5/5
What do you like best about DSS?

The ability to design and update our website plus keep it maintained on a regular basis makes DSS a really great choice. . .especially for us! Review collected by and hosted on G2.com.

What do you dislike about DSS?

It took a bit of time to learn and understand some of the aspects of it. (However the updates that the Foster team has implemented along with the learning software makes this an AMAZING tool) Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

Jeffrey, thank you for the great feedback!

Let us know if we can provide any additional training to help with the learning curve. We're also working on creating a more in-depth library of help articles for DSS over the next couple months, so hopefully, that will help as well.

Thanks again!

Verified User in Law Enforcement
UL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Fantastic System That I Strongly Recommend"
4.5/5
What do you like best about DSS?

I like the easy-to-understand user interface. Everything is structured in a way that makes it fairly simple for someone unfamiliar with internet marketing to begin generating content, setting up an e-mail newsletter, etc. Review collected by and hosted on G2.com.

What do you dislike about DSS?

I'd like to see more e-mail templates offered for newsletters. E-mail marketing is absolutely essential for most businesses today and the template options are quite limited. I would also like more tools for content development and easier distribution for videos. Review collected by and hosted on G2.com.

BG
Ben G.
Small-Business (50 or fewer emp.)
"Been using it for years"
5/5
What do you like best about DSS?

The FWM DSS system is your "one place to look" to organize your online marketing. It tells you what you've done but more importantly, what you need to do to keep up with the competition. My team and I rely on DSS for our online "to do" list to make sure that we continue to dominate the Internet marketing space in our area. Review collected by and hosted on G2.com.

What do you dislike about DSS?

There isn't much to not like. It can be overwhelming until you get used to the "firehose" of information it is giving you about your online legal marketing. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

Ben, thank you for your amazing review!

We're extremely thankful for your kind words and the partnership we've developed over the years.

You and your team are rockstars who just "get it." Our hope is that we can help other smart marketers like yourself and your team achieve the same kind of amazing results using DSS.

Keep up the great work and looking forward to working with your team for years to come!

BB
Brian B.
Small-Business (50 or fewer emp.)
"Effective and easy to learn marketing tools and website solutions"
5/5
What do you like best about DSS?

Dynamic Self-Syndication (DSS) is a well thought out platform. It allows you to maintain your website, update content, manage an email list, view your marketing statistics, create effective drip campaigns and much more. It has been easy to learn and our business is thriving in part because of DSS. Review collected by and hosted on G2.com.

What do you dislike about DSS?

DSS has been well tested and is glitch free from my perspective. There is no issues with the software and the support has been excellent. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

That's some great feedback Brian, thank you!

Keep up the great work and don't hesitate to reach out to customer support if you need additional training on anything or want more information on our newest features.

Keep up the great work!

TD
Tiana D.
Small-Business (50 or fewer emp.)
"I enjoy using DSS, but a few features need some work"
3.5/5
What do you like best about DSS?

I like that all of the content for my law firm is easy to manage. It's all laid out right in front of me, and I can maneuver through the site easily. I also like that DSS explains certain features in the articles, such as what the headline, summary, and title will be used for and where it will show up. The analytics on the home page are a huge help in determining which marketing strategies really work. I incorporate that information into every monthly report. Review collected by and hosted on G2.com.

What do you dislike about DSS?

The hardest thing about using DSS is the formatting. It takes me about 20 minutes longer than it should for everything that I write because the formatting constantly has to be adjusted. It's impossible to copy and paste with the same formatting, and I usually have to retype everything. I also don't like that when I search something using the exact words of the title, it doesn't pop up. But, if I type something related to the title, the article that I want comes up. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Very User-Friendly"
5/5
What do you like best about DSS?

The layout and dashboard is intuitive and very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about DSS?

There is nothing I dislike about this product. However, if I had to pick something it would be that it is proprietary software. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

Thanks for your feedback!

DSS is a proprietary software, but you do own the website design we create for you, all the content we write for you, and anything content you create through DSS. If you ever did have to make a change, rest assured that you'll be able to take everything you've done with you.

This is something we do that most companies don't because we feel like it is the right thing to do and that's what we're all about.

Thanks again and let us know if we can help in any other way.

Jennifer K.
JK
Jennifer K.
Consultant
Law Practice
Small-Business (50 or fewer emp.)
"DSS is user friendly and effective "
5/5
What do you like best about DSS?

DSS is a fantastic tool for “back of the house” website modification. It is pretty easy to use so changes to your website can be done in minutes. Review collected by and hosted on G2.com.

What do you dislike about DSS?

DSS is the easiest content modification program. The hardest part is actually sitting down to write updates and new content. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

Thanks for the great feedback Jennifer!

Let us know if you need help with creating content regularly. We offer custom marketing services plans including content writing, so you can spend more time on client work.

Keep up the great work!

SD
Simone D.
Small-Business (50 or fewer emp.)
"User Friendly and Intuitive"
5/5
What do you like best about DSS?

I like that it is easy to navigate and I have the ability to make direct edits to our website. I also really like the way the dashboard is set up. There is so much I like about it! Review collected by and hosted on G2.com.

What do you dislike about DSS?

I have not found anything I dislike.The developers are really open to feedback and continually working to make it the best it can be. They have excellent support if I ever need help. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

As always, you are a pleasure to work with Simone. A review generation superstar and I can't wait to see you continue to grow in the years to come.

Thanks for the great feedback!

JM
James M.
Small-Business (50 or fewer emp.)
"I'm sure DSS is greater than I know but the training is lacking"
2.5/5
What do you like best about DSS?

Disclosure: I have never before used a CRM so my experience may not be as valuable for comparison purposes as others who have. In fact, my requirements for a client database perhaps aren't nearly as extensive as those of other firms--in fact, I've long utilized a simple FileMaker database for my practice. That said, DSS seems a rather expensive ($750 per month) license required to keep my contract with my website developer. The early training I received on the system was, in my opinion, negligible. In fact, it's mostly by looking around the system on my own that I've been able to learn some of its possibilities. Now, in a world where my time was endless, this would be fine, I suppose, but it seems a rather poor way to learn while also trying to run a law practice. Review collected by and hosted on G2.com.

What do you dislike about DSS?

See above--the training on DSS is terrible and it's, in my opinion, wildly expensive. As noted above, perhaps other systems are more as I have never used one--but from what my friends who use other systems tell me, DSS is more considerably more expensive. Review collected by and hosted on G2.com.

Response from Zach Stone of DSS

Hi Jim,

We really appreciate the honest feedback. With a robust all-in-one marketing automation tool like DSS there is always going to be a bit of a learning curve. We are always striving to improve our training and customer support though so we'll take this feedback and work on improving the training.

Thank you for raising your hand and letting us know you haven't received the training you feel is necessary to be successful. We'll continue to work on improving our relationship and making sure you see the full value of DSS and FWM moving forward.

Thanks!

DC
Douglas C.
Small-Business (50 or fewer emp.)
"Couldn't imagine a easier system with this many features. "
5/5
What do you like best about DSS?

The ability for me to control all the content on my website. I don't have to go through anyone to make changes or add information. Review collected by and hosted on G2.com.

What do you dislike about DSS?

No complaints. The system is easy to use and the team is always there to quickly answer questions and provide guidance. Review collected by and hosted on G2.com.