I'm really happy with dscout!

Their pool is very big and stratified

The UX / UI of their site is overall very weel built

There are many different question types you can use in all research categories (diary, express, etc.)

I also find their customer support very efficient and friendly Review collected by and hosted on G2.com.

With the beta bank of questions, they are addressing one of my biggest pain points so far.

However, I believe it’s crucial to implement a more robust randomization system. While the current folder system is helpful, it doesn’t fully solve the issue of presenting sections in a randomized order. Ideally, they should introduce a feature that randomizes both the order of the folders and the content within them for a more effective and dynamic experience. Review collected by and hosted on G2.com.

Easy to navigate and assess results, especially closed ended questions. Also, quick time to get results especially for express missions. Additionally, the new AI feature is really great and saves a ton of time with analysis!

Also, the customer support is very responsive and prompt with feedback which makes the review process more seamless. Review collected by and hosted on G2.com.

Sometimes it is hard to access specific audiences, like work boot consumers. The AI summary feature is great, but it would be even better if it refreshed the summary based on filters set for results, for example all Males vs all Females. Review collected by and hosted on G2.com.

We use dScout for our continuous evaluative programs - we can set up a study, launch it, and have great quality responses overnight. It's empowering our team to move faster and do more.

The support team at sDcout is fantastic - they always have great suggestions. Review collected by and hosted on G2.com.

I'm looking forward to the ability to create templates - that will make it even easier and more efficient to do these quick-turn-around evaluative projects. Review collected by and hosted on G2.com.

I appreciate the dscout encompasses a wide range of functionality - I can recruit users, run research, analyze the data, and share my findings all in one place. They have a great diary study tool, and I love their newsletters and articles. Review collected by and hosted on G2.com.

So far I haven't had any issues or limitations with dscout Review collected by and hosted on G2.com.

The most amazing thing about dscout is its panel. No other panel out there has the quality of respondents that they do. In addition, I'm SO impressed with the new express usability missions - super easy to get things out in field and capture great depth of insight, Lastlty, I like how they practice what they preach and listen to the people who use the platform to inform improvements! And don't even get me started with the AI capabilities and all that's to come there. Review collected by and hosted on G2.com.

The video editing tool is better in UserZoom. Other than that, with its continuous iimprovements, dscout is amazinggg! Review collected by and hosted on G2.com.

Love DScout missions and the ability to survey a sizable group of customers (for ex 50) for qualitative insights. Also love that you can ask customers to submit a video in screeners, that has helped me to better select participants who are knowledgable for longer interviews and not waste time scheduling with those who might not be a good fit. Review collected by and hosted on G2.com.

I have had instances where participants are not who they say they are, for example their location says US but they're in a different country, their demographic answers don't match their video presentation and also finding specific types of professionals Review collected by and hosted on G2.com.

I am thrilled to see how much dscout has expanded to. This is not just a tool for diary studies anymore, it truly is a one-stop shop for qual research. Review collected by and hosted on G2.com.

I do expect a bit more templates to follow for different scenarios. That's what I used to find super helpful from userzoom. They used to have templates for very specific scenarios (comparative vs evaluative, etc) and would be a bit more efficient to work off of for me, as the uxr. Review collected by and hosted on G2.com.

Human support is incredible and timely. Review collected by and hosted on G2.com.

Please, make the tagging and segmenting users easier and add missing features for analysis by user segments Review collected by and hosted on G2.com.

My favorite thing about dscout compared with other research platforms I've used is its robust capabilities for participant recruitment. You can create screeners that have logic, quotas, etc., as well as open-ended written and video questions. Furthermore, you can manually select from eligible participants rather than having to accept all eligible participants on a first-come, first-served basis, which, while time-consuming, helps to ensure you get a diverse pool of high-quality participants. It's also easy to communicate with participants, including to recontact them for future research. Review collected by and hosted on G2.com.

dscout requires you to have screeners vetted by a dscout staff member before they can be launched, which significantly slows down the process of recruiting for and fielding research.

I've also encountered other limitations that get in the way of crafting research studies exactly as I would like to. For instance, dscout limits how many times you can use certain types of questions in a screener or mission. Also, researchers cannot screen-share or message participants during a mission conducted on mobile.

I also don't love that dscout has so many tiers of acccess to the platform, with somewhat arbitrary permissions for each (e.g., your tier might allow you to create a "mission" but not a screener). This complex permissioning makes it difficult for researchers to do their jobs properly if their employer isn't willing to shell out for the highest permissions for every employee. Review collected by and hosted on G2.com.

A generally high quality responses, and quick turn around research tool!

I most appreciate that you can have participants upload screenshots and vidoes of them talking, which helps get around the AI generated content issue in UXR. It also has smart analysis tools (e.g. automatic transcription of video) that are actually pretty decent!

I have largely moved away from UserTesting.com and have replaced it with DScout. Review collected by and hosted on G2.com.

DScout is focused on US based research. There's no really way of targeting to countries outside the US without using screener questions, and even then you're really just trusting people. There's also no way to auto translate missions into other languages.

While they've made some improvements here in the last year, it's still hard to target an even spread of respondents per study. Often requiring somewhat complex screeners and targeting to make sure that your responses don't just come from those who happen to be first online (often younger and more tech savvy folks).

The interface can take a little getting used to, especially in an organisation, it requires you to choose names for everything, and . Review collected by and hosted on G2.com.