I like the flexibility to create short clips and video compilations, as well as easily access screener data. Review collected by and hosted on G2.com.

Navigating between data for different questions is often clunky and requires multiple tabs to be kept open Review collected by and hosted on G2.com.

My UXR team has been using dscout for a little over a year and the experience has been quite impressive. My team has ran hundreds of studies on dscout and we find it to be the best on the market compared to competitors like userzoom or usertesting.

The dscout platform has streamlined the entire user research process for us and simplified the process of consents, compensation, participant management, and recruitment. Their internal system of scouts is high quality and rivals our own private community panel that we've built. Additionally, it's quite expansive spanning international markets as well.

The customer support has been great with many key features being implemented quickly when requested and the UI and overall UX of their platform is simple for both researchers and most participants. Review collected by and hosted on G2.com.

Some downsides of dscout include the live mobile missions having spotty connection quality at times despite both the participant and researcher having fiber internet. Additionally, it can be somewhat difficult for less tech capable participants to understand how to schedule themselves or utilize the system which can be a recruitment barrier at times. Review collected by and hosted on G2.com.

Assigned Customer Rep make difference than ony other 3rd party remote UXR vendor services Review collected by and hosted on G2.com.

The lack of auto summary features on open ended prompts, also the lack of auto report creation including all data and their interpretations are major improvement areas. Review collected by and hosted on G2.com.

I love the support from the Dscout team. It's also really nice to be able to have all aspects of the poject in one place- screener, diary mission, and IDIs. Not many platforms have such a holistic project setup available for researchers. The convenience of having all these research tools in one place and having on-call help from the Dscout team makes this platform invaluable. Though there are some usability hiccups, I would not want to use a different platform. I' mconvinced Dscout is likely the best platform of its kind. Review collected by and hosted on G2.com.

There are some usability issues with Dcsout: it's difficult to see the full names of tags as you're tagging (due to a very small pop-up window showing these names), unless the tags are quite short. As a result, I have to have a separate window open simultaneously to see the tags names as I'm tagging data. The express mission setup and analysis layout is difficult to use and not as inuitive as that of the diary mission. I would prefer it to mirror the diary mission. It would also be really helpful if there were an option to toggle on making certain groups mutually exclusive. Additonally, I would love to be able to filter by scouts that do NOT have certain groups or tags. Review collected by and hosted on G2.com.

The main upside to dscout compared to other similar tools is their quality panel. I can always rely on dscout to provide me with high quality participants who are honest in their screener surveys and are great, conscientious participants. I also love that you can do a wide range of studies with the same participants (express and diary studies are particularly unique and useful offerings). Review collected by and hosted on G2.com.

Mobile live missions are usually wonky with the connection

It takes time to recruit because screeners need to get approved before launch

Panel is relatively small Review collected by and hosted on G2.com.

Of a lot of the tools I've used, dscout is by far one of the best, especially when it comes to analysis. It's an overall simple interface, and the folks at dscout are wonderful–quick feedback and communication.

In general, a wonderful pool of participants, too, so you can almost always find your demographic on the platform. Review collected by and hosted on G2.com.

I wish it was easier to compare a scout's screener Q&As with the mission Q&As. Review collected by and hosted on G2.com.

I like the interface and how easy it is to use dscout to run tests both for desktop and mobile and setting them up, etc. Review collected by and hosted on G2.com.

I don't like how long it takes for a long usertest video result to load. I have had to wait a long long time to load a long usertest view which is inconvenient. Review collected by and hosted on G2.com.

Account reps and customer support are highly qualified and extremely attentive - they are ready to help you. Review collected by and hosted on G2.com.

People are mostly on the East Coast and I'm on West Coast. This creates delays in corresponding. Review collected by and hosted on G2.com.

Dscout is a great tool to find & understand a wide range of people. Review collected by and hosted on G2.com.

There are a few things that I've noticed after 5 years of using the platform. One of which is the wide pool of people, with narrow consistent users. Meaning that there are thousands of people on it, but I very often see the same faces across projects. Review collected by and hosted on G2.com.

The platform is intuitive but when I have questions, it is easy to access support. Review collected by and hosted on G2.com.

Synthesizing large datasets of insights can be time consuming. That said, we are trying out the AI tool and so far that has helped significantly. Review collected by and hosted on G2.com.