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Dropbox Reviews & Product Details

Pricing

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Dropbox Media

Dropbox Demo - Action Bar
The action bar sits across your browser page to let you quickly record your screen, edit PDFs, upload files, create folders, get signatures, or send and track documents
Dropbox Demo - End-to-End Encryption
Dropbox makes it easy to safeguard data with seamless end-to-end encryption integrated into team folders which eliminates the need for additional software subscriptions.
Dropbox Demo - Mobile Access
Use the Dropbox app on Android, iOS, and Windows
Dropbox Demo - Dropbox Replay
Dropbox Replay lets you and your collaborators leave frame-accurate feedback and markups directly on project files
Dropbox Demo - PDF Editing
Dropbox makes it easy to upload, edit, send, and sign PDFs in one place.
Dropbox Demo - Dropbox integrations with Microsoft 365
Dropbox integrates with Microsoft lets you search, preview, upload, and share content stored in Dropbox without leaving Microsoft 365.
Play Dropbox Video
Find out what teams can do with Dropbox Teams.  Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Play Dropbox Video
Find out what teams can do with Dropbox Teams. Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Dropbox Reviews (31,064)

View 19 Video Reviews
Reviews

Dropbox Reviews (31,064)

View 19 Video Reviews
4.4
31,064 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Dropbox for its ease of use and reliable file syncing across devices, making it a preferred choice for both personal and team collaboration. The intuitive interface and seamless sharing capabilities enhance productivity, allowing users to manage and access files effortlessly. However, many note that the free storage is limited, which can be a drawback for those needing more space.

Pros & Cons

Generated from real user reviews
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Mayur K.
MK
Project Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, Reliable Cloud Storage That Just Works"
What do you like best about Dropbox?

I love how super easy Dropbox makes storing, syncing, and sharing files with my team or clients - everything just works across devices without drama. It is very fast and secure login. Also it is very easy to use and I am frequently use for keeping my personal document also. Its integration and implementation is very fast and secure. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I wish Dropbox offered a bit more free storage and simpler pricing -sometimes it feels like I’m paying for space I don’t fully use. So every time I have to be careful to use space. Review collected by and hosted on G2.com.

VY
DevOps Technical Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Intuitive, Cross-Platform, and Packed with Third-Party Integrations for storing and sharing files."
What do you like best about Dropbox?

1) It offers simple and easy to use interface which is interactive as well as intuitive.

2) It is available for multiple operating systems which provides flexibility for all types of users including Windows, Linux and MacOS.

3) It has great support for third party tools integrations such as Microsoft office, Google workspace, Zoom, Slack and more to provide better functionalities and integrations. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

1) The cost of using the platform is quite high which is not feasible for small teams to afford it.

2) Permissions are great way of restricting access to the files but fine-grained level access are limited.

3) The performance issues can be seen when working with large number of repositories and files. Review collected by and hosted on G2.com.

Koh W.
KW
Solution Engineer - Data & AI
Small-Business (50 or fewer emp.)
"Rock-Solid Delta Sync and a Creative Workflow Hub That Just Works"
What do you like best about Dropbox?

What I like most about Dropbox is its unmatched reliability and true “set-it-and-forget-it” feel. For me, its delta-sync technology is still the gold standard: it uploads only the parts of a file that have changed, which makes updates impressively fast even when I’m working with large datasets. I also love how naturally it integrates into my operating system’s file explorer, instead of feeling like a clunky third-party app. Whether I’m on my phone, tablet, or desktop, the peace of mind that comes from knowing my files are quietly, accurately versioned in the background is genuinely invaluable.

I also appreciate how Dropbox has grown into a broader creative hub, not just a place to store files. Tools like "Dropbox Replay" for video feedback and "Dropbox Sign" for e-signatures have noticeably streamlined my professional workflows. Being able to send massive files—up to 100 GB—through "Dropbox Transfer" without requiring the recipient to create an account is another major plus. Overall, it feels like an open ecosystem that works smoothly with what I already use, from Slack to Microsoft 365. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

What I dislike most is the rising cost and the aggressive upselling. For a solo user or a small startup, the pricing tiers can feel steep, especially compared to competitors like Google Drive or OneDrive, which often bundle storage with full office suites. I’m also frequently frustrated by the “feature creep”: the interface can feel cluttered with new tools I didn’t ask for, and it becomes harder to locate the straightforward “storage and sync” settings I actually need. The free tier’s 2 GB limit is also notoriously stingy in 2026, making it almost impossible to use without quickly being pushed toward a paid upgrade.

I also have lingering concerns about privacy and technical limitations. Since Dropbox manages the encryption keys for standard accounts, it doesn’t offer the true “zero-knowledge” privacy that some security-conscious users require. On the technical side, I’ve found performance can degrade significantly once you hit the “300,000 file limit,” when the desktop client starts struggling with indexing. These kinds of “invisible walls” can become a major headache, especially when I’m managing deep directory trees or complex archives. Review collected by and hosted on G2.com.

Bree M.
BM
Director Of Marketing And Community Relations
Mid-Market (51-1000 emp.)
"A reliable and intuitive file sharing tool that keeps work moving"
What do you like best about Dropbox?

What I like most about Dropbox is how easy it is to use without needing much explanation or training. It makes sharing files and folders incredibly simple, whether I am collaborating with teammates or sending large files externally. I also appreciate how seamless the syncing is across devices, which allows me to access what I need quickly without worrying about version control or losing files. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One downside is that storage limits can feel restrictive unless you upgrade, especially when working with large files or shared folders across teams. Occasionally, syncing can lag or create duplicate files, which can be confusing if you are moving quickly or collaborating with multiple people at once. Review collected by and hosted on G2.com.

Manish T.
MT
Writing and Editing
Small-Business (50 or fewer emp.)
"Reliable Syncing and User-Friendly, But Pricey"
What do you like best about Dropbox?

I find Dropbox incredibly reliable and user-friendly as a cloud storage platform, with seamless file synchronization across multiple devices. Its simple interface makes navigating easy, and I love how fast and hassle-free it is to upload and share files via links. The automatic sync feature is fantastic, keeping everything up to date without extra steps. I also appreciate how it supports collaboration, which is great for teams and remote work. The initial setup was super easy, taking just a few minutes, and the way the folder integrates automatically with the system allows me to start using it without any technical knowledge. I often use Dropbox alongside other tools like Google Docs and Slack, which helps make work smoother, and it effectively becomes a central hub for my files. Overall, Dropbox is a strong and dependable solution for me, especially when it comes to ease of use and secure file sharing. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Limited free storage. The free plan only gives around 2GB, which fills up very quickly, especially if you store photos/videos. Expensive pricing. Compared to competitors, Dropbox can feel costly, especially when you need more storage. No flexible plans. There’s often a big jump from free to paid, with no mid-range option. Sync issues (sometimes). While generally reliable, users report sync errors or slow performance, especially with large files or folders. Interface can feel cluttered. The web version can feel a bit confusing or overloaded with features for some users. Collaboration tools not the best. Compared to tools like Google Drive, its built-in editing/collaboration features are less advanced. Security limitations (for advanced users). It doesn’t offer zero-knowledge encryption by default, which matters for privacy-focused users. Review collected by and hosted on G2.com.

Savitha N.
SN
Manager EA to Group Chairman
Mid-Market (51-1000 emp.)
"Easy Sharing, Space-Saving Powerhouse"
What do you like best about Dropbox?

I use Dropbox because of effortless syncing, it takes much lesser space compared to other services, making it very helpful for space saving, especially with documents that use a lot of space on my phone. I really like how easy it is to create a sharing folder and send it across to others as a drive, which makes sharing very convenient. Dropbox is also easy to set up, as it just requires a password and login ID. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Dropbox is expensive and limited free storage. It sometimes takes a lot of time to upload and download files. It can also ask for passwords and not give access to the links sometimes, which is frustrating. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Dropbox Keeps My Files Organized and Accessible Anywhere"
What do you like best about Dropbox?

What I find most helpful about Dropbox is that it gives me one place to keep all my files, so I don’t have to worry about losing them. I can save documents, pictures, and videos, and then open them later from my PC, phone, or tablet. It’s especially useful when I’m working on something in different places, because I don’t have to email files to myself anymore.

The biggest upsides for me are that Dropbox saves my work automatically, makes it easy to share files with other people, and lets me send links instead of attaching large files to emails. It also keeps everything backed up in case my computer crashes. Overall, Dropbox helps me stay organized and makes it easy to access my files from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I think the least helpful thing about Dropbox is that the free version doesn’t give you much storage space, so you can run out of room quickly if you have a lot of documents, pictures, or videos.

For me, the main downsides of using Dropbox are having to pay for additional storage and the risk that if you accidentally delete something and don’t notice right away, it can be harder to recover later. Review collected by and hosted on G2.com.

ND
Product Analyst
Mid-Market (51-1000 emp.)
"Reliable File Syncing with Some Room for Improvement"
What do you like best about Dropbox?

I like Dropbox for its secure file storage, easy file sharing, and seamless collaboration. It helps me manage project files and share documents with clients. Dropbox makes it easy to store, access, and share files across devices, saving time with quick file sharing and keeping everything organized. I appreciate its ease of use and reliable file synchronization, along with the ability to access files from anywhere and quickly share large files. The initial setup was easy, and there wasn't much process involved. We switched to Dropbox from Google Drive mainly for its good file synchronization and security. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

While Dropbox works well overall, the storage pricing can be a bit high compared to alternatives. I need faster sync speeds for large files and also need more advanced collaboration features. Review collected by and hosted on G2.com.

Dharamveer p.
DP
Application Security Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, Reliable File Sharing and Collaboration Across Devices"
What do you like best about Dropbox?

What I like best about Dropbox is how simple and reliable it is for file storage and sharing. Uploading, organizing, and accessing files across devices works smoothly, and sharing links with access controls makes collaboration easy without worrying about file versions or manual transfers. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One downside of Dropbox is the storage limits on lower-tier plans, which can feel restrictive over time. Pricing increases as storage needs grow, and some advanced features are locked behind higher plans. Sync performance can also occasionally slow down when handling very large files or folders. Review collected by and hosted on G2.com.

MM
Executive
Mid-Market (51-1000 emp.)
"Offline Access and Quick Previews Make File Management Easy"
What do you like best about Dropbox?

The offline access option is really useful when I’m traveling. Even without an internet connection, I can still open and access important files while I’m on the go. The preview feature for PDFs and other documents is also a real time-saver, since it lets me quickly check what I need without extra steps. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I would prefer more customization in folder notification otherwise its safe and secure cloud storage. Review collected by and hosted on G2.com.

Questions about Dropbox? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 2 months ago

What strategies do you use to ensure secure and efficient file sharing with Dropbox in your organization?

GU
Guest User
Last activity 8 days ago

What is Dropbox used for?

Pricing Options

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Essentials

$18.00
Per Month

Business

$20.00
1 User Per Month
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Dropbox Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Dropbox