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DocSend Reviews & Product Details - Page 9

DocSend Overview

What is DocSend?

Dropbox DocSend helps business professionals like you to securely share and control the content that drives your business forward. Dropbox DocSend's powerful link-based system makes it easy to set security preferences for each stakeholder, receive notifications each time someone views your file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual Data Rooms manage sensitive documents securely and gets team real-time deal insights, simplying the entire deal process from initial pitch to final signature. Join over 34,000 companies that rely on Dropbox DocSend to share and manage sensitive information.

DocSend Details
Languages Supported
English
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Product Description

DocSend tells salespeople how prospects engage with their sales material. Have the right conversation, with the right person, at the right time, and do business faster.


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,642,656 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Dave K.
DK
Overview Provided by:

Recent DocSend Reviews

Eric G.
EG
Eric G.Small-Business (50 or fewer emp.)
5.0 out of 5
"EASY TO USE + PROFESSIONALLY POWERFUL!"
Easy to use. Effective. Efficient. Powerful.
Nick B.
NB
Nick B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Made our lives so much easier"
Being able to share sensitive documents with the access customizations we wanted, quickly and professionally, made our lives so much easier. Being ...
Prabhat G.
PG
Prabhat G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best Tool for PitchDeck"
It is really great to use, and provide a list of people who have been accessing the deck.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

DocSend Media

DocSend Demo - DocSend Advanced Data Rooms
Manage sensitive documents securely and get real-time deal insights on your deals from start to finish.
DocSend Demo - Secure Sharing
Set a passcode, verify via email, and restrict access to ensure only the right people can view your files. Set expiration dates and turn on or off the ability to download.
DocSend Demo - Branded Spaces
Upload and share multiple documents in a branded deal room or client portal in DocSend Spaces.
DocSend Demo - Document Analytics
Gain insights on the links that have been forwarded to someone that you haven’t engaged with yet. Track page-by-page analytics for each viewer of a document to learn their unique interests.
DocSend Demo - DocSend eSignature
Convert documents to be signable in seconds and share proposals with DocSend.
DocSend Demo - One-Click NDA
Embed your NDA in the document sharing process to ensure your sensitive information is safe.
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Video Reviews

529 DocSend Reviews

4.6 out of 5
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529 DocSend Reviews
4.6 out of 5
529 DocSend Reviews
4.6 out of 5

DocSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about DocSend?

It is really helpful to know when recipients are looking at the material you sent them, how long they are spending and what they are focusing on. The fundraising process involves a lot of optimisation as you go along, so by knowing what parts of your deck etc are being looked at the most, and what parts are being ignored allows you to constantly improve your material. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

It is a pain having to open Docsend to create new links, and there is not an easier way. Docsend doesn't really easily integrate with a lot of tools - so its a bit time consuming. I use pipedrive as CRM and there is no integration. Would be really convenient if there was a integration with Pitch.com - automatically upload documents and control access. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Getting data points on the fundraising process. It helps you evaluate your material and constantly improve, whereas otherwise your having to seek the opinions of lots of people or make guesses. It also allows you to control your documents centrally so that you can update documents as you go along without having to resend / reissue links and also revoke access at any point. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Organize and manage documents to share and sign Review collected by and hosted on G2.com.

What do you dislike about DocSend?

haven't found it yet; not sure what else to mention here Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Control of sensitive shared documents and simplification of online multi-parties signature process Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DocSend?

Upsides were that we use docsend a lot on our end of sales to our customers so it was natural to use for commissions as well Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Not as detailed as Capitvate. A lot of missing info on what we were needing to know about payouts Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Docsend was able to give me insights into my commission payouts Review collected by and hosted on G2.com.

Will P.
WP
Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DocSend?

I love DocSend! It's so easy to send documents to anyone. I pick the content I want to send, copy the link, and then send it to the prospect via email. They can share this link with anyone without having to request access to it. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Can't think of much, it's a very easy to use software. The only thing I could critique is the background logo size of spaces or resource rooms. It's far too small and the logo barely shows up on any space you create. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

I'm solving the problem of sharing content without using a bunch of links or having to add individual attachments to my emails. This saves me time and also ensures my email delivers. Review collected by and hosted on G2.com.

Emilian P.
EP
Board Observer + Strategic Advisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Perfect tool to share ever changing documents to investors, partners, team Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I don't dislike anything, perfect product Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

nothing Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Perfect tool to share ever changing documents to investors, partners, team Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about DocSend?

The design is trendy compared to other products. It uses color or font very well and uses serif typefaces very well.

The function is simple and can be seen intuitively. All unnecessary information can be hidden and used intuitively well.

The loading speed is breakneck compared to other products.

Statistical information is very accurate, and it is very innovative to be linked in real-time.

Folder management is easy and well-implemented with other clouds.

Another great advantage is that it can be viewed by inserting images. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Some files such as Excel and Word are not recognized. You can simply download it. It can be linked to other products, but sometimes DocSend can't.

They are overpriced. Even though there are not so many functions in itself, the price is honestly high.

It is impossible to upload a file that is not to be used as a format, format the uploaded file, and change it back to a regular file. This is very inconvenient.

Modal windows are created when creating links, and modal windows are created when watermarks or other functions are selected.

The two modal windows are very uncomfortable.

The first screen is straightforward, but many features are hidden. So there is the inconvenience of having to look everywhere to find the function you want. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

DocSend has straightforward yet powerful capabilities. The file reading speed is very fast, and the statistics are compelling. The behavior of document readers can be seen in real-time, and this is invaluable to your sales strategy. It is considered one of the innovative products in the non-face-to-face era. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

It was helpful when we wanted to share our company's IR data or security documents in a non-face-to-face manner. In particular, I liked the emphasis function in the presentation function and the fact that I could forcefully show the page I was presenting.

There have also been occasions when forms have to be shared, reviewed, and signed, which is also useful.

I wanted to insert a video into the PPT file and share it. I should make the website simple, but I just needed to make it into a presentation and share it so that I could share it very conveniently.

It was good to know which page the other person was interested in during sales. I was able to prepare more questions and lead a successful contract. Review collected by and hosted on G2.com.

William P.
WP
Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about DocSend?

I love the UI and the ease of use. It's truly so easy to learn, and the prospects love how clean and organized it looks as well. I would say that I also like the email notification if someone clicks on the documents you send them. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Honestly, not much; this tool is perfect for sharing content to anyone and everyone. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

There's not an easier tool to use, with the value to back it. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

I'm solving educating potential clients or prospects with material on our software. Review collected by and hosted on G2.com.

Neel N.
NN
VP of Finance and Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Simple and easy to use. The user interface is straightforward, and it is simple to navigate and get what you need to be done, done. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I do not dislike anything glaring on the platform. There is one component where I have a business account but the platform shows me that I have a personal account. It is a little confusing as to why that is happening, though. The way files are organized could also be a little better because the folders and sub-folders' appearance isn't great. I don't see this platform as an Enterprise Content Management system. I think the limit of it at this stage is just for e-signatures. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

This is really just an e-signature platform. Do not make the mistake of using it for Enterprise Content Management (ECM). You are better off going with another provider for that. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

I am able to easily send documents that need to be signed and mark the locations that need signing or filling out. Review collected by and hosted on G2.com.

GD
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Having the option of sharing documents and updating them afterwards.

How integrated the e-sign is into the main offering.

Generally, I have used them for the past few years and they work great. Interoperability is Docsend's strongest point.

They are super reliable, always responsive to feedback. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

That there are limited number of fields for e-sig, limited number of documents allowed.

Their e-sign is a great starting point though for this new offering. I'd like to think that they will expand the number of total documents allowed to many more than the existing limit.

Also, I do believe that the price paid for docsend is a bit higher than other competing solutions. I see the value of easier use, but still believe they should introduce a startup offering. Typically, such firms offer a free tier for accelerator-sponsored startups for at least a year, so I highly recommend it for Docsend.

Recently I started trying to use Docsend for their e-sign. However, it is a bit challenging to say whether I will stick to the product as much. The restrictions I mentioned above is the reason behind my hesitations. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Highly recommended for professionals interfacing externally Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Sharing documents with all types of external parties.

Every time I need to send a document to an investor, potential client or any other 3rd party, Docsend is a no brainer. I love how easy it is to perform any of the above.

Recently I started trying to use Docsend for their e-sign. However, it is a bit challenging to say whether I will stick to the product as much. Review collected by and hosted on G2.com.

DB
Senior Manager of Documentation
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DocSend?

DocSend has a clean UI that makes it easy to find the items you're looking for, as well as the status of your shared with contacts and coworkers. No more guessing if you sent someone a file. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Email notifications are good, but could improve a bit. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

File sharing and document distribution without needing to email constantly or share links in multiple apps. Review collected by and hosted on G2.com.