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DocSend Reviews & Product Details - Page 21

DocSend Overview

What is DocSend?

Dropbox DocSend helps business professionals like you to securely share and control the content that drives your business forward. Dropbox DocSend's powerful link-based system makes it easy to set security preferences for each stakeholder, receive notifications each time someone views your file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual Data Rooms manage sensitive documents securely and gets team real-time deal insights, simplying the entire deal process from initial pitch to final signature. Join over 34,000 companies that rely on Dropbox DocSend to share and manage sensitive information.

DocSend Details
Languages Supported
English
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Product Description

DocSend tells salespeople how prospects engage with their sales material. Have the right conversation, with the right person, at the right time, and do business faster.


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,642,656 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Dave K.
DK
Overview Provided by:

Recent DocSend Reviews

Eric G.
EG
Eric G.Small-Business (50 or fewer emp.)
5.0 out of 5
"EASY TO USE + PROFESSIONALLY POWERFUL!"
Easy to use. Effective. Efficient. Powerful.
Nick B.
NB
Nick B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Made our lives so much easier"
Being able to share sensitive documents with the access customizations we wanted, quickly and professionally, made our lives so much easier. Being ...
Prabhat G.
PG
Prabhat G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best Tool for PitchDeck"
It is really great to use, and provide a list of people who have been accessing the deck.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

DocSend Media

DocSend Demo - DocSend Advanced Data Rooms
Manage sensitive documents securely and get real-time deal insights on your deals from start to finish.
DocSend Demo - Secure Sharing
Set a passcode, verify via email, and restrict access to ensure only the right people can view your files. Set expiration dates and turn on or off the ability to download.
DocSend Demo - Branded Spaces
Upload and share multiple documents in a branded deal room or client portal in DocSend Spaces.
DocSend Demo - Document Analytics
Gain insights on the links that have been forwarded to someone that you haven’t engaged with yet. Track page-by-page analytics for each viewer of a document to learn their unique interests.
DocSend Demo - DocSend eSignature
Convert documents to be signable in seconds and share proposals with DocSend.
DocSend Demo - One-Click NDA
Embed your NDA in the document sharing process to ensure your sensitive information is safe.
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Video Reviews

529 DocSend Reviews

4.6 out of 5
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529 DocSend Reviews
4.6 out of 5
529 DocSend Reviews
4.6 out of 5

DocSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Dalia K.
DK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about DocSend?

Being able to understand how investors go through our pitch deck has been incredibly helpful, and Docsend's new esignature features means we can keep all our investor docs - from pitches to safes - all in one place. Also, super impressed with how quickly they turn around product feedback + how responsive their customer service team is. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

No downsides, would be nice to eventually be able to toggle specific slides on/off based on the share link generated, and I'm sure that's in store! Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

We're solving the lack of transparency on whether our pitch deck gets reviewed, for how long, and what slides stand out most to each investor. Review collected by and hosted on G2.com.

DW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about DocSend?

It is web-based SaaS viewable on any platform Review collected by and hosted on G2.com.

What do you dislike about DocSend?

1. Why not inhibit screen-captures or make them more difficult to share ? - that's a minimum requirement.

Available from other platforms like Adobe Cloud without additional cost.

This is available in the base platform. e.g. Safari and iPhone iOS can prevent pictures of payment information, or prevent them from being included in other documents.

2. It's too easy for someone to use a fake email, and too hard to personalize passwords per person within recipient company. This defeats the ability to track who exactly is opening the document within a recipient company.

Instead, propose : Enable access based on any validated email account, within a domain, without password. i.e. send recipient the descend link, recipient enters email into the given docsend link, an email is sent to that email account with second link. If the click on the

3. The smarter business model would be to make all higher level features available individually, but to make the Standard or Advanced packages cheaper than the sum of the individual features.

This is what Salesforce, Survey Monkey and many others do.

4. Since Docsend has failed to match the abilities of Adobe Cloud in preventing copy of content, it should at least Automatically add watermarking to ensure taken content can be tracked to the source.

5. Some items that could be useful require the more expensive package - why not make NDA option for base package users as an add on ?

6. Enable and enhance the viewing of certain revisions. Upload one document, but enhancements only visible to certain enabled or new recipients. This allows continuous revisions without having to split releases into separate documents. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Tracking content views.

Understanding the content

Granting & removing access after agreements

Restricting access to certain releases, according to targets Review collected by and hosted on G2.com.

FS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

I like that DocSend allows me to track clicks for the documents I upload. I like the categorization options. I also like the performance metrics, particularly that I can see which page clients view the most. DocSend makes link sharing settings pretty easy to navigate too. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

A major drawback of DocSend is that I cannot host JPEGs or PNGs on the website for things like toolkits. This makes trying to link a toolkit clunky and I need to link outside to another hosting service like DropBox, and I hate using DropBox. If hosting images were possible, that'd make it better. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

We share a lot of documents with educators around the country. We use DocSend as a way to give easy access to lesson plans, toolkits, terms and conditions agreements, MOUs, etc. with many of our non-paying clients. DocSend make it pretty easy to do this while also offering some analytics like total downloads or views that help us gauge what gets traction. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

DocSend is easy to use, focus on what I need (document sharing management), and has an inexpensive plan for this Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Nothing really apart two premium features (email authentication and watermark) that I would love to see included in the basic plan but I understand they have to make a living. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

I make sure my pitch deck is not going places without knowing it and I also make sure the most updated version is always in the hands of potential investors. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

I value the flexibility that DocSend offers for folder management, creating different versions for different audiences, uploading new versions without changing links, and tailoring permissions (email, downloads, expiration date). I love having visibility into who opened my documents and how long they spent on them. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I have been using DocuSign for 4 months now and have been able to track hundreds of visits. To date, I have not encountered anything I dislike. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Previously I had no visibility into if anyone was reading my materials. Now I know who, how many, and for how long. When I require an email for viewing, I can follow up with people who may have learned about my content from a partner. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DocSend?

It is great to be able to control who sees your documents and for how long. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

There was no capability to send other formats like mpeg videos. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Tracking and understanding interest in documents were great. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DocSend?

Metrics on reading time, email listing, notifications. The service does a fantastic job of allowing users to understand how much time others are spending on actually looking through the information you send. It is very helpful to understand this kind of information. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Accessibility to find old links. It can sometimes be difficult top find links to past records especially when there are so many listings from the past. It would be helpful to have some better search features. i would also like to understand a bit more about how the time spent works and see where they are spending time and possibly even if there mouse when to certain parts of the page. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Try it out there is a lot to like and a lot of issues that can be solved. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

seeing if someone opened a document and how long they spent on it. That is the definitely the best use for this system thus far. However, i think there is still a lot to explore and understand about what kidns of metrics are actually viewable. Review collected by and hosted on G2.com.

Ivo T.
IT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

It's really useful for sharing investor deck materials without sending an attachment. You can track how the viewer interacts with the document - which pages are successful, as well as the basic knowledge that they've opened the document and spent time reviewing it. The ability to edit or update the document after sharing is great, also the function to use different links for different organizations to share the document with. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Attaching videos could be easier - would be great to see a similar drag and drop functionality for video files as with pdfs, rather than having to upload to a separate hosting service like YouTube. You may as well send a Google drive link if you're interested in private but easy access, without the option to download. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

If you're a startup wanting to share decks with potential investors, it is the ideal tool. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Sharing company information decks with potential investors - avoids attaching pdfs to emails. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Being able to see how prospects and clients interact with documents has been so valuable for our team. I can see how much time each viewer spends on each page or slide. It allows me to see what they are most interested in or what may need more explanation. I also get notified when they are viewing in real time which is a great way to connect with them while they are engaging with our content. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I wish that I could see which users are viewing the document. If there is a link shared, I can't determine who is the viewer. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Being able to see how prospects and clients interact with documents has been so valuable for our team. I can see how much time each viewer spends on each page or slide. It allows me to see what they are most interested in or what may need more explanation. I also get notified when they are viewing in real time which is a great way to connect with them while they are engaging with our content. Review collected by and hosted on G2.com.

Jared V.
JV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

I have been using docsend to send out a link for our investor deck and track who is reviewing it. Very helpful and better then having to send a PDF. Investors are impressed, it is easy to make edits and update and we are able to have multiple presentations at once, and track each one individually. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

So far, have not disliked anything -- I suppose the lack of verification of the emails submitted (you can put down anything when it prompts to review the deck) Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

easier way to share deck which when raising capital is an important feature -- benefits are impressed investors; as well as tracking potential investors who read it Review collected by and hosted on G2.com.