Dromo Reviews & Product Details

We are a software consulting business and have used Dromo for a number of clients. All of them are happy paying customers now. I wish all companies were like Dromo - Jeff on the support team is so incredibly helpful. Their engineering team is exteremly responsive to questions, and even feature requests.

We've compared them against Flatfile and OneSchema a couple of times and they honestly are the most reliable and consistent between the group. The main thing I appreicate is their pricing transparency - the other companies have shifted how they charge over the years. Fixed price and unlimited everything. 10/10 would recommend. Review collected by and hosted on G2.com.

Nothing! I keep referring people to them Review collected by and hosted on G2.com.

Dromo keeps getting better over time. The migration to V2 in particular was notably smooth (we scheduled two days for it just in case, and it only took a few minutes).

They are quick to respond to support tickets, and they take our feature requests seriously. It's clear that the team is committed to continuous improvement, and that's something we value highly. I trust that they will continue to grow alongside us. Review collected by and hosted on G2.com.

Honestly, there's not much to dislike about Dromo, especially when compared to our previous process for importing data, which was a major headache. Review collected by and hosted on G2.com.

We don't have to think about data importing anymore

Importing data from customers is a chore, and my team wants to spend as little time thinking about it as possible. Initially we were told by higher-ups to pick a different vendor, but after evaluating all the options, Dromo was by far the most straightforward choice: it is the easiest to get started, has the cleanest development process, and has the least hassle in its pricing model (the true unlimited-usage plan and multiyear price guarantees means we rarely have to think about the price at all). The Dromo team is also super responsive. Whenever we've had issues, they've been quick to resolve them. And the importer itself is solid - it just works. Review collected by and hosted on G2.com.

Initially, we felt that it could use better styling. However, this was improved when they released Version 2. Also, it wasn't clear at first how to conditionally add columns at the review step, but they showed us how to do this with step hooks. These were minor issues that they quickly addressed. Review collected by and hosted on G2.com.

Dromo's dashboard based no-code schema editor makes it super easy for non technical team members to craft schemas that CSV data should conform to. This lets you quickly get started with validation and makes it very easy for developers to maintain a low-code integration for CSV uploads.

Dromo's matching and merging tool is also very smooth. It lets you quickly see where you've got bad data and gives you a low-code sheet-like interface for fixing gaps or errors in your data. Review collected by and hosted on G2.com.

While the integration is flexible, I'd love to see Dromo add even more control over the appearance of the uploader and the importer views so they match my brand perfectly. Review collected by and hosted on G2.com.

Dromo was incredibly easy to implement and now we're never going back to having to manually build and maintain custom data importing functionality.

Dromo saves us hours of busywork every week, since we no longer need our customer success team to constantly be in touch with customers trying (and failing) to upload new data. Implementation was quick, documentation was easy to understand, the pricing model is straightforward, and we're already seeing positive ROI 3-4 weeks after implementation.

Our custom-built data importing tool was buggy and causing engineers and customer success teams a lot of grief, so we're glad to have found a tool that actually works - and means we no longer need to think about data importing.

Plus, the team is great to work with - they're quick to respond and always happy to help. Review collected by and hosted on G2.com.

It was a challenge to sell internally since our engineering team was initially pretty skeptical about not building this in-house and were worried about stability and security. Thankfully the Dromo team has overindexed on solving for both. Review collected by and hosted on G2.com.

It's a quality product, priced reasonably, with excellent service. The team has been very helpful throughout our integration. We're now able to provide our customers a more self-service onboarding experience, and we didn't need to do heavy R&D lifting to design & build our own import experience. Review collected by and hosted on G2.com.

There aren't any major downsides – they continue to improve the product, the price has stayed reasonable, and we're able to deliver a great self-service onboarding experience to our own customers. Review collected by and hosted on G2.com.

Frictionless and lightweight.

Dromo is great as a behind-the-scenes tool, and I appreciate that it does not try to be anything other than that. It's not positioning itself as a "platform" and it's not locking us into anything more than we need. Dromo does what it says it's going to do, and has responsive support to back it up. Review collected by and hosted on G2.com.

The design of the old UI felt outdated. v2 is more solid. Review collected by and hosted on G2.com.

Dromo combines a well-designed product with responsive service. We looked at several bigger and better-funded alternatives, but Dromo had by far the clearest and most friendly pricing model. Plus we didn’t have to talk with sales to get started. The software is easy to configure and they keep pushing new improvements. Review collected by and hosted on G2.com.

I was skeptical at first because Dromo does not make as much noise as some of the venture-scale companies that pop up. But it doesn’t seem to impact the product quality. It might be good for the product, honestly. Review collected by and hosted on G2.com.

We have now rolled out Dromo across our entire customer onboarding experience, and it has made our lives so much easier. Implementation was a breeze, our customer success team is wasting less time on fire drills, and our developers can focus on innovation again. Most importantly, our customers love the new experience! Review collected by and hosted on G2.com.

Hard to say other than we were wanting a few features before fully deploying. We gave the feedback to the team and almost in no time was the feature pushed live for us. Their customer support team was incredibly top notch Review collected by and hosted on G2.com.

The best part is knowing that the customer is going to be in good hands while trying to navigate themselves through the tool. It keeps it locked down where there's no way a user can make a mistake. Review collected by and hosted on G2.com.

I haven’t worked with the front end design style overrides directly, but I think if we could customize styling even more it would help the tool further disappear into our application. Review collected by and hosted on G2.com.