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Crazy Domains Reviews & Product Details

Crazy Domains Overview

What is Crazy Domains?

Web hosting services offered by Crazy Domains

Crazy Domains Details
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Product Description

Web hosting services offered by Crazy Domains


Seller Details
Year Founded
2013
HQ Location
Paya Lebar, SG
Twitter
@DreamscapeNet
1,097 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®

Cherry G.
CG
Overview Provided by:
Digital Marketing Manager at Dreamscape Networks [Crazy Domains]

Recent Crazy Domains Reviews

Wilmar S.
WS
Wilmar S.Small-Business (50 or fewer emp.)
0.0 out of 5
"This was worst ISP experience of my life"
They are cheap, but you are getting what you are paying,
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Only use if you like loosing money!"
Nothing to like about Crazy Domains except that they answer the phone. After that useless
Ranui Y.
RY
Ranui Y.Small-Business (50 or fewer emp.)
0.0 out of 5
"Poor customer service and extended down time on hosting 8 hours and counting!"
Nothing to like about Crazy Domains apart from they do respond prompty, however the server has been down for more than 8 hours and not once did the...
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26 Crazy Domains Reviews

2.1 out of 5
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26 Crazy Domains Reviews
2.1 out of 5
26 Crazy Domains Reviews
2.1 out of 5

Crazy Domains Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Wilmar S.
WS
Modern Work Team Leader Achievements
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Domains?

They are cheap, but you are getting what you are paying, Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

Terrible support, many internal mistakes, infrastructure not working and they are too slow to solve any problem. This means your site might be down for hours... Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

I am totally dissatisfied with Crazy Domains NZ, their support is terrible, they make a lot of mistakes and the customers pay the price.

In my case, my domain was deleted by Crazy Domains without my consent and this caused my Website to go down. Thanks to another ISP I discovered what really happened and then when I complained at Crazdy Domains they told me that I had to wait until 10 AM NZ Time because the Domain Team was not available. So, the 24-hour support is BS and my domain was down for 4 hours thanks to them

To make things worse on the same day a problem happened in the MFA and I was not able to access my control panel. Could you imagine my feeling when my site was down, and I was not able to access it. Aftert 1 hour and 30 minutes, finally the MFA was removed from my account and I was able to access it, but my domain was still down for an additional 2h30. Review collected by and hosted on G2.com.

Ranui Y.
RY
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crazy Domains?

Nothing to like about Crazy Domains apart from they do respond prompty, however the server has been down for more than 8 hours and not once did they send and email to inform their customers or kept them up to date on progress or could even provide a time frame of when the issue will be resolved. Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

Have unlimited hosting with Crazy Domains. Around 10 websites to the hosting. Server has been down for more than 2 hours. Customer service is terrible. I had to remind the agent that the initial recording while waiting to speak to a customer service agent, mentioned that I will speak to a friendly customer service agent. And when I got through to the agent, not friendly at all and had to remind him that the prerecording said I'll be speaking to a 'Friendly customer service agent' then he changed his tune. Additionally have been a customer for quiet some time, and in the past when a huge issue like this occurs, they use to compensate by giving some free extra hosting, they do recognise loyal customers or have a policy around recognising loyal customers, my last bill was $1000 and I get really poor customer service and a poor product. I will be looking to move all my hosting elsewhere and as well as move all my clients hosting away from Crazy Domains. See photos for proof that servers were down and still down for more than 3 hours! Called several times for an update, now still down and its been 6 hours and counting. Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

They are not solving anything! And are extremely poor at reassuring their customer with issues. My hosting has been down for 8 hours and not once did any customers receive a notification with any apology or and updates! Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crazy Domains?

Nothing to like about Crazy Domains except that they answer the phone. After that useless Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

Called up 26/10 about not being able to access Wordpress hosting to make changes, informed the issue would be fixed in 24hrs and someone would contact me. Its now the 8/11 website is still not fixed and I had to follow them up. Online quote requests are not getting received due this issue, only about to see in emails how many have been requested being a total of 63 potential jobs we haven't been able to make contact with customers! Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

Nothing Review collected by and hosted on G2.com.

DS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Domains?

There is little to like. Some of their prices are competitive but that's because the support is so bad and they try to sting you with "add-ons" that are usually part of the "cheap deal" you got. Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

We use their reseller platform and the support is horrendous. Not only do many of the staff have a weak command of English but a lot of the time, they have no idea what they are doing. Anything more than the most basic support is passed up to "higher support", who are invisible people that you will never have direct contact with. Your support request is then out of the control of the staff you do have contact with, who then use the one skill they seem to be trained in, which is apologising repeatedly while the higher support ignores your increasingly desperate pleas for help. Then eventually (often after 24-48 hours), there is a simple answer, which any half-decent support service could have provided within minutes. If you value your sanity or have a business that you do not want to fail due to lack of web service, do not use Crazy Domains or the Dreamscape Network reseller system. Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

We mainly use them for email hosting. Review collected by and hosted on G2.com.

Gavin B.
GB
IT Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Domains?

Of all the DNS providers we've had over the years, CrazyDomains is by far the most responsive. Whenever there is an issue or something we just don't understand, you go to their website and engage them via chat. The results are immediate. Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

We had four wordpress websites hosted with them and two were flaky while the other two were not. It turns out that CrazyDomains uses other hosting and the two flaky servers were in a different environment to the two good ones. We had to get them moved. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Domains:

Make good use of the chat facility on their website as the technical support there is very good. When purchasing multiple services from CrazyDomains, talk to them about options and multiple-year purchases as they offer some pretty good bargains. Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

We use CrazyDomains for purchasing domains, DNS record updates, SSL certificates and Wordpress hosting for some servers. Having all of these services with a single provider helps the business as it saves time and prevents other single-solution providers from "pointing the finger" at other services when there are issues. Our uptime is vastly improved. Review collected by and hosted on G2.com.

Alan G.
AG
Film Director/Writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Domains?

Good when it works . . . but recently the wheels have fallen off, hacks and server going down for days. I am losing customers by the hour. Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

When something goes wrong (ie a hack) they try and blame me for it. Then try to sell me advanced support for hours longer than it would take to fix the issue. Then they sell me extra web security . . . and their server goes down twice within a week - for days each time. Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

See the previous answer. They are not benefitting me - they are losing me business Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Domains?

NOTHING is good with the crazydomains. Trust me its a bit cheaper than others but the service and customer service are shit. They even don't know what to do and it will get emails and no response they will close the ticket just like that. Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

Speed is shit, customer service is shit, they will not respond, you will have a lot of spam and error, and don't even think of using emails with them. They will give you a lot of offers, but once you start with them they will shut it down. They say UNLIMITED HOSTING but its UNLIMITED SHIT. trust me Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

dont use there emails and hsoting. Its slow and most of the email will not be delivered. SPAM SPAM. The servers are not safe, you will need to refresh everything evry 6 months Review collected by and hosted on G2.com.

Verified User
A
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Domains?

Absolutely nothing, after 3 years of being stuck in their system I havent got one good thing to say about them. Constant dissappointment. Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

Poor customer service, customer service will give convulited answers and eventually get bored and not reply at all. Sketchy upselling tactics, you think your only renewing your domain then they throw on annother $300 worth of stuff you dont need and try to trict the un educated buyer into thinking they need everything. Trying to migrate out is such a dificult process and dont expect ant help from customer service. Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

Domain hosting which I can get elsewhere for better prices Review collected by and hosted on G2.com.

Michael C.
MC
Internet Marketer
Leisure, Travel & Tourism
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about Crazy Domains?

Access to purchase reasonably priced top level TLDs. Clean colour scheme for design making the interface nice and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

There is no real incentive to register domains beyond a year as the pricing is quite similar with a very small discount. Whois coverage is too expensive in my opinion considering many companies offer it for free. Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

New domain registration as well as domain transfers. Review collected by and hosted on G2.com.

Charanjit S.
CS
Senior Software Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Domains?

They have nothing to for liking as they are cheaters. Review collected by and hosted on G2.com.

What do you dislike about Crazy Domains?

The service which they are providing by robbing people with false statements. Review collected by and hosted on G2.com.

What problems is Crazy Domains solving and how is that benefiting you?

I came to Crazy Domains through google search and after checking with the sales, I had been told that we have a 60 days money-back guarantee. After purchase, I found that it is not what I have been looking for, as I am not able to transfer my emails. So I immediately requested for refund, but I got only a partial refund as they told me we will refund only pro-rata basis as your service has been active but that is what I had not been told on the first instance when I contacted the sales. They told me that we charged pro-rata after 6 months as they were telling me to buy for the long term. Now I am not understanding how you will check the service without activation? Review collected by and hosted on G2.com.