I like how SafeBase makes it easy to manage and share security documentation with customers. The platform is very organized, transparent, and user-friendly, which helps streamline security reviews and builds trust with clients. Review collected by and hosted on G2.com.

One thing I dislike is that some of the customization options feel limited, especially when tailoring the security portal to specific customer needs. Additionally, a few features could be more intuitive to navigate. Review collected by and hosted on G2.com.

didnt like anything about the company specially the onboarding process we spent so much time on it Review collected by and hosted on G2.com.

sale process was a big lie they sell a very short process of onboarding but in fact it was a very long we spent so much resources on it Review collected by and hosted on G2.com.

Drata makes it much easier to stay on top of compliance tasks that would otherwise take countless hours. The integrations with cloud services and tools pull in evidence automatically, which saves time and reduces manual work. The dashboards and automated workflows give great visibility into what’s on track and what needs attention. Overall, it’s a strong system that helps streamline compliance. Review collected by and hosted on G2.com.

While the system is powerful, some areas can be confusing to navigate at first, and documentation isn’t always clear enough to answer every question. When reaching out to support, the response time can feel too long, which slows down momentum when you’re trying to resolve an issue quickly. Faster turnaround on support and more intuitive guidance in the platform would make the experience even better. Review collected by and hosted on G2.com.

The application truly provides a great template for GRC. Everything from personnel management, risk management, policy maintenance, framework compliance and access review is a standard feature within the application. It allows organizations to be as involved (or not) as they want. It also has easy to use integrations to multiple platforms.

Account management and support are also equally as important. Drata has both. Even with my organization's internal resource transition, our customer success manager Ben, was ready to assist with the plethora of questions any new user would have. He continually provided supplemental information via self-help links, and was quick to respond to questions via a call or email. The times that we had to involve support our success manager was involved until a resolution was found. Review collected by and hosted on G2.com.

The application is very expansive; it has a ton features. Greener organizations may find it difficult to understand how all the modules are interrelated. Review collected by and hosted on G2.com.

Easy to use platform, and good customer service Review collected by and hosted on G2.com.

Nothing yet to complain about, happy with their service Review collected by and hosted on G2.com.

I like having a team to work with and templates Review collected by and hosted on G2.com.

a steep learning curve and kind of hard to use Review collected by and hosted on G2.com.

I appreciate Drata because it eases the management of our SOC2 (Type I) compliance. I like the control and evidence management features, which make it easy to track completed, pending, or in-process controls and tasks with related evidence. Additionally, the integration with our internal tools and applications for control monitoring and automation adds value to our workflow. Review collected by and hosted on G2.com.

Need more better user interface and evidence repository management. There's also scope for adding country or region specific cyber security and data privacy laws or rules as notified by respective governments. Review collected by and hosted on G2.com.

Drata is proactive, timely, and professional — whenever there’s a problem, help is never far away; the team is friendly and professional, the AI and human help options save valuable time, the well-structured management software is easy to implement and easy to use, I use it daily multiple times, and Drata is the best solution we’ve ever tried. Review collected by and hosted on G2.com.

I honestly can’t think of a single thing to dislike about Drata. Review collected by and hosted on G2.com.

I appreciate Drata’s setup process, which was quick and clear, with any issues resolved swiftly. I find the integration features particularly beneficial, as it automates many compliance checks. The compliance advisors chatbot is also a great help, providing quick answers when I have questions. Review collected by and hosted on G2.com.

Initially, I found it challenging to fully understand how the control framework and evidences were connected, which was confusing. Additionally, there seems to be inconsistency with the compliance adviser's chatbot responses. Sometimes it answers 'yes' to a question, and other times it says 'no' to the same question, which shakes my confidence in its reliability. I would like this function to be updated regularly to ensure it meets my needs accurately. Review collected by and hosted on G2.com.

I am enjoying the experience working on transitioning from my prior GRC tool to Drata. Although I have not fully explored all the functionality of Drata, it looks like it will be extremely useful. I'm working with the compliance frameworks, building them out for my environments, setting up vendor risk management surveys, and risk management. Review collected by and hosted on G2.com.

I wish Drata had the ability for policies to be visible to any user, not just to those who have acknowledged them. I also wish Drata supported PCI DSS targeted risk assessment. Review collected by and hosted on G2.com.