DraftSight Pros and Cons

Mark,

Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations during your experience with us. Your satisfaction is important to us, and we regret any inconvenience caused.

If you have any additional comments, concerns, or suggestions regarding your renewal, please don't hesitate to reach out to us at cs@cleverbridge.com. We value your input and would appreciate the opportunity to address.

Once again, we appreciate your feedback and thank you for bringing this to our attention.

We’ve heard from many users that viewing and editing of DWG and DXF files is critical to their workflows so thank you for sharing your experience. If you are looking for a quick tool for DraftSight commands please take a look at the following DraftSight Commands - Quick Reference, https://www.draftsight.com/media/draftsight-commands-quick-reference

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

Please know that we are committed to delivering a reliable and stable platform, and our development team is continuously working to address any technical issues to enhance the overall user experience.

We apologize for the lack of response you have received when seeking assistance. This is not the level of customer support we aim to provide, and we sincerely apologize for any frustration or inconvenience caused. Our support team should have been more responsive to your needs, and we are actively investigating the matter to ensure that such delays do not occur in the future.

If you have any further concerns or require immediate assistance, please don't hesitate to reach out to our technical support team directly at https://www.draftsight.com/support/request-form. We are here to help and ensure that your experience with DraftSight meets your expectations.

Thank you again for your feedback, and we look forward to providing you with an improved experience in the future.

We appreciate you taking the time to write your feedback and we are sorry to hear that DraftSight Premium didn’t fit your needs. We are striving to constantly improve and offer enhancements to our portfolio. You can stay up to date on feature enhancements and updates with our latest release notes: https://www.draftsight.com/support/home

Keitaro,

Thank you for your positive feedback on DraftSight! We're delighted to hear that you appreciate its light and high-speed operation environment. We understand your desire for a more flexible interface into SOLIDWORKS, such as a 3D Color model, and we'll definitely consider your input for future improvements.

DraftSight aims to solve problems related to flexible data exchange into AutoCAD, and we're glad to hear that this feature has been beneficial in improving job efficiency for you. We value your feedback and will continue working to enhance our software to meet your needs better. If you have any further suggestions or questions, please don't hesitate to reach out to us.

Thank you for your DraftSight review and we are so glad to hear that DraftSight is easy to navigate as a SOLIDWORKS user and that you have had success with using it for manufacturing drawings.

Here are a few resources that you may find beneficial for DraftSight onboarding and quickly answering any questions you may have:

• https://www.draftsight.com/media/draftsight-resources-guide

• https://help.solidworks.com/2022/english/DraftSight/html/getting_started.htm

• Tutorial videos - https://youtube.com/@DraftSight2DCAD

Again, thank you for taking the time to review DraftSight.