Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Welcome to the new age"
5/5
What do you like best about Dozuki?

The best thing about Dozuki is the ability to capture and centrally store "tribal knowledge" into a digital searchable format that can be shared across the organization. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Non that I can think off. Early on the formatting size of pictures was an issue but has since been updated. Review collected by and hosted on G2.com.

Daniel S.
DS
Daniel S.
People & Safety Manager
Mid-Market (51-1000 emp.)
"Robust Training System"
5/5
What do you like best about Dozuki?

Easy user interface to create training materials and easy for employee's to access assigned courses. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Reporting could be improved and exported Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hello Daniel,

Thank you for taking a moment to share your experience -- it's great to hear how many of your departments are integrating with Dozuki.

If there's ever anything we can do to help improve your experience or accelerate your digital transformation, please don't hesitate to reach out to your dedicated Customer Success Manager.

Best,

Lucas Bishop

Product Marketing Manager

Verified User in Machinery
UM
Verified User in Machinery
Small-Business (50 or fewer emp.)
"Easy and fast"
5/5
What do you like best about Dozuki?

The template for creating instructions is already set, which makes it faster to prepare the instructions. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

3 image limit per step is a downside. The guides created using Dozuki are not printer friendly. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hello and thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to authoring Guides in Dozuki, we are currently improving this functionality, and if you’re open to it we’d love to discuss what you think of our upcoming changes.

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

MC
Megan C.
Mid-Market (51-1000 emp.)
"Not user friendly, slow response to tickets, frequent issues"
2/5
What do you like best about Dozuki?

The training platform was consistently designed across all departments Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

They have frequent login issues and outages, they don't usually respond in a timely manner (within a month) for support and even blacklisted one of our IT employees for reaching out too much for outages. We switched. Was not worth the price. We have a company of 200 employees, most training from their phones. The app is not reliable, and we hardly used it. Review collected by and hosted on G2.com.

CM
Caylin M.
Operations
Mid-Market (51-1000 emp.)
"Dozuki Software"
4/5
What do you like best about Dozuki?

great tool fo onboarding, allows you to create materials that caters to all learning types Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Too similar to its compeititors, needs to establish what makes it stand out Review collected by and hosted on G2.com.

JM
Jennifer M.
Engineering Administrator
Mid-Market (51-1000 emp.)
"Dozuki"
4/5
What do you like best about Dozuki?

Easy to navigate around. Easy to work in. User friendly. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Nothing really. Dozuki is a great platform. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Enterprise (> 1000 emp.)
"Organizational Development Specialist"
4/5
What do you like best about Dozuki?

It is very easy to get started in the system. The overall system is is fast, and has a good workflow for the everyday user. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Dozuki does struggle with reporting, and integrating with learning management systems. Though the integration challenges are not unique to Dozuki, they are working on improving their integration capabiltiies. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hello and thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to the Guide authoring workflow in Dozuki, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes.

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Excellent SOP Tool. Easy to build, manage, and update processes"
4.5/5
What do you like best about Dozuki?

Super easy to create Standard Operating Procedures and processes, complete with images or video. Processes are easy to update. Revision control is built in. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Cost to use it as an LMS is high for what you're getting out of it. It has a lot of functionality that is unfortunately limited to individual user licenses. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Great for work in instructions"
5/5
What do you like best about Dozuki?

Great for adding pictures or video to your work instructions. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

The document control feature could be better. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hello and thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to authoring Work Instructions, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes.

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

Verified User in Mining & Metals
TM
Verified User in Mining & Metals
Small-Business (50 or fewer emp.)
"Dozuki allows us to provide accurate and timely information to our stakeholders."
5/5
What do you like best about Dozuki?

Being able to combine text, graphics, photos and videos to clearly explain complex processes within our industry. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Three images per step have led to sub-optimal guide delivery, but we have learnt to cope by increasing the step count. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hello and thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to your experience with process creation in Dozuki, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes.

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki