Catherine Rose D.
CD
Catherine Rose D.
Mid-Market (51-1000 emp.)
"Dozuki as a Learning Tool for Machine Shop"
3.5/5
What do you like best about Dozuki?

I love that Dozuki can be organized into discrete step-by-step tutorials for our machine shop. It makes training machines easy for new hires and provides a quick reference for when we need a refresher.

I also like the teams option where you can assign certain courses to people in a team and it can remain organized. It is pretty easy to add/delete members. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Dozuki's limitations come from its step by step process. More difficult machines to learn that are not a step by step tutorial are difficult to write a decent learning guide for. For example, leaning how to use the new CNC Mill machine requires more in depth explanation and nuance than Dozuki is currently able to do. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hi Catherine,

Thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to our step by step tutorial authoring, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes.

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Work Instructions the way they should be!"
5/5
What do you like best about Dozuki?

I appreciate that Dozuki makes it easy to get started, with no need for templates or complex design work. It provides simple text boxes for immediate use, allowing for quick wins. More complex features can be added later, but the initial setup is straightforward and efficient. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

I found it challenging to adapt to the requirement of doing releases for every change, even when modifying a folder. Additionally, the restrictions, such as a maximum of 3 pictures and 8 line items, can be quite limiting. Review collected by and hosted on G2.com.

JK
John K.
Assistant Manager
Small-Business (50 or fewer emp.)
"Easy to navigate"
5/5
What do you like best about Dozuki?

I like how it is easy to navigate and search for certain information that I am trying to look for for my job. I didn't experience any lag even using my phone or laptop. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

I don't see any downside at all with Dozuki Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"A great platform for documenting work instruction"
4/5
What do you like best about Dozuki?

Dozuki is great for documenting and organizing work instructions, wikis, and the like. They have a great, reponsive team as well. Additionally, they've made improvements since I initially subscribed to the platform that have been excellent steps forward in making the platform even better (approvals/history for wikis comes to mind).

Dozuki is very intuitive when it comes to building work instructions (guides), and wikis. I like the format, the UI, and the way the finished documents are presented. The approval processes and document history are excellent, and have made external audits very easy for me in that regard. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

While Dozuki continues to make great strides, I would say that it still feels like the full potential hasn't been realized. Aside from minor improvements here and there, I think they could make some major upgrades in the way of document control (creating document libraries, fillable forms, etc.) These things go hand-in-hand with work instructions and procedures. It could quite easily become a full QMS suite.

Aside from that, the only real downsides are the price (its a little pricey), and the fact that some recent updates are not included in the base price. Review collected by and hosted on G2.com.

Bill C.
BC
Bill C.
Director of Information Technology
Mid-Market (51-1000 emp.)
"Enhanced SOPS and Work Instructions"
4.5/5
What do you like best about Dozuki?

The ability to take existing documentation and upload into Dozuki helped us fast-track using the platform. The ability to search makes it easy for employees find documentation. Customer support has been great when needed and Dozuki continues to develop the product adding new features. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

How we would like to use Approvals for forms isn't 100% what Dozuki does, but we've made it work. Review collected by and hosted on G2.com.

Anna S.
AS
Anna S.
Freelance Photographer
Enterprise (> 1000 emp.)
"Great System"
5/5
What do you like best about Dozuki?

I like that the platform is user friendly and easy to navigate. I also like how easy it is to get in conntact with support when needed and how quickly they respond. The Team at Dozuki goes above and beyond when it comes to bending their software to our needs. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

I haven;'t found anything I dislike with this product. Review collected by and hosted on G2.com.

SR
Sean R.
Mid-Market (51-1000 emp.)
"We have had great success with Work Instructions using Dozuki."
4/5
What do you like best about Dozuki?

Dozuki provides a consistent and simple platform for our work instructions. It has capabilites for approval processes which has been key for our opertations. With 3 companies we can easily manage all our work instructions and support has been able to addess any issues that we have come across. Overall it is a great tool for our manufacturing and office operations. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Depending on how often product changes, it can be alot of work to get all the instructions up to date. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hi Sean,

Thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to the work instructions update flow, we are currently improving the Guide authoring feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes.

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

Verified User in Mining & Metals
UM
Verified User in Mining & Metals
Enterprise (> 1000 emp.)
"Dozuki is overall a good procedural management system with a few minor flaws"
3/5
What do you like best about Dozuki?

I like the ability to keep all of my department's important information in one location, and I like that you can attach documents to guides as well. I like that it is easy to review the information and to see when it has last been updated. I like the ability to add photos and videos and add markups, and I like that the users are able to answer questions. I also think that the search feature works very well. It is pretty user-friendly - even some of our more technologically-challenged operators have been able to use the program. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

The way that documents print could really use some work - if you don't have any pictures for a section then it should just jump straight to the words instead of printing a weird picture of a camera. It also prints any title images super huge. It also puts page breaks in weird locations so it wastes a lot of paper. It also bothers me that you can only put a certain amount of bullet points on each step - I understand that that optimizes formatting, but I would prefer if you give me the guidance that 8 bullet points is the maximum recommended number but let me make that decision myself. Same with bullet point character limits - I would prefer more space. Although Dozuki has been somewhat helpful when we need larger scale changes made, sometimes to get anything changed feels like pulling teeth - it would be nice if there were an easier way to get support and make changes. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hello and thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to Guide formatting in Dozuki, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes.

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Project Manager Coordinator"
4/5
What do you like best about Dozuki?

I like how you can organize trainings per department/category or how ever your company chooses. Once set up, It provides a simplistic overview of instructions specificly for your company, short to the point step by step written instructions, videos etc. Its a straight forward program and even better training guide. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

I havent found anything i dont dislike about it yet, but I havent touched all aspects of the site to find out. Review collected by and hosted on G2.com.

DP
Dhrumil P.
Continuous Improvement Lead
Mid-Market (51-1000 emp.)
"User Friendly"
4.5/5
What do you like best about Dozuki?

Dozuki is digitalizing transfer knowldege. Very easy steps to create and follow Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Not allowing more than 3 pictures in a step Review collected by and hosted on G2.com.