--- title: Dozuki Reviews meta_title: 'Dozuki Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 209 reviews by the users' company size, role or industry to find out how Dozuki works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 209 scale: '5' date_modified: '2026-07-17' parent_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing --- # Dozuki Reviews **Vendor:** Dozuki **Category:** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform) **Average Rating:** 4.4/5.0 **Total Reviews:** 209 ## About Dozuki Dozuki is the industry leading connected worker platform designed to help manufacturers streamline knowledge, training, and upskilling for their frontline teams. By bridging the gap between operations and the shop floor with their digital platform, Dozuki empowers workers with the tools and knowledge they need to succeed in a fast-evolving industrial landscape. Global manufacturing companies use the Dozuki platform and services to bridge skill gaps, boost productivity, and build a future-ready manufacturing workforce. Dozuki is trusted by digital manufacturing leaders including 3M, General Mills, Caterpillar, Ball Corporation, and more. ## Dozuki Pros & Cons **What users like:** - Users value the **ease of customization** in Dozuki, enhancing the consistency and functionality of their guides. (1 reviews) - Users value the **ease of creation** in Dozuki, finding the format straightforward and user-friendly. (1 reviews) - Users appreciate the **ease of use** of Dozuki, benefiting from consistent and well-formatted guides across diverse topics. (1 reviews) - Users value the **efficiency improvement** of Dozuki, enhancing consistency and usability across guides for better productivity. (1 reviews) - Users appreciate the **consistent guide formatting** of Dozuki, ensuring clarity and ease of use for all topics. (1 reviews) - Users praise Dozuki for its **easy instruction creation** , allowing effective organization and multimedia integration for training purposes. (1 reviews) - Reporting (1 reviews) - Updates (1 reviews) **What users dislike:** - Users find the **limited formatting** options, especially for bullet points, to be a minor nuisance in Dozuki. (1 reviews) - Users find the **limited reporting** functions of Dozuki inadequate, impacting insights on guide usage and user activity. (1 reviews) ## Dozuki Reviews ### 1. Love All the Possibilities that Dozuki can give to your Business !! Thank you **Rating:** 5.0/5.0 stars **Reviewed by:** Melody B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Dozuki?** Seeing Workers on the Floor use and understand work instructions. **What do you dislike about Dozuki?** I would like to see the App work as easily as the web site. **What problems is Dozuki solving and how is that benefiting you?** Updating Work instructions ### 2. Excellent for easy to use repair guides **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Dozuki?** It's incredibly easy for users to learn how to do things using Dozuki guides. **What do you dislike about Dozuki?** The price. I wish there was a paid version that wasn't so expensive. **What problems is Dozuki solving and how is that benefiting you?** We use Dozuki to inform our customers how to do certain repairs or installs on their own. We upload guides with step by step instructions and pictures to make things as easy as possible for them. ### 3. Food Safety and Quality Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Dozuki?** The User-friendliness of building a work instruction **What do you dislike about Dozuki?** It does not currently offer training/testing modules **What problems is Dozuki solving and how is that benefiting you?** Training new and experienced employees. Gaining collaboration from end users ### 4. Dozuki: So Easy a Kid Could Use It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Dozuki?** I really enjoyed how simple the interface was. There was never a moment that I couldn't find what I needed. I also really liked how easy it was to create lessons. **What do you dislike about Dozuki?** I really didn't enjoy the overall appearance of the program. I think it would benefit tremendously from a design overhaul. Maybe color to make it more fun. Otherwise a very great program. **What problems is Dozuki solving and how is that benefiting you?** For our company Dozuki is solving our issues with teaching certain jobs without having to have a physical class with a real person present. It is simple to log on and create lessons for users. ### 5. Easy to use and easy to understand **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksey L. | Scheduling/department lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Dozuki?** Dozuki is very helpful in making it accessible in creating guides and steps to complete projects or directions to complete tasks. The best part about Dozuki is how simple it is to use and generate step-by-step instructions for visual guides. **What do you dislike about Dozuki?** Picture sizes should be allowed to be a bit bigger; an integrated picture editor would be excellent, for example, a way to blur part of the pictures. More colors for arrows and shapes. **What problems is Dozuki solving and how is that benefiting you?** Dozuki solves problems by letting you create a guide with visual instructions on completing specific tasks and standard operating procedures. The benefit is that everyone can follow the same rules and education, so the result will always be the same. ### 6. Great for Technical Manuals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Dozuki?** I use Dozuki for creating manuals for Device Repair for our company. I like that I can add markups and crop pictures directly on the site instead of editing outside of it. I can add videos or easily embed YouTube links into my guides. It allows me to constantly update and modify the manuals instead of having them in a more permanent document or PDF. **What do you dislike about Dozuki?** There are times when the site can lag a bit. Like if multiple guides are being added within a category, it may take a minute for the guides to appear. Clicking clear all images in the media manager doesn't always clear all the images. I may have to click it multiple times if there are a lot of pictures within the media manager. Those are very minor things, and it works very well overall. **What problems is Dozuki solving and how is that benefiting you?** It solves the problem of having all of our manuals on a database with PDFs that need to constantly be removed and re-uploaded every time a new one is created or a change is made. ### 7. BTI Work Instruction supplement **Rating:** 4.0/5.0 stars **Reviewed by:** Ricardo C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Dozuki?** The ease of use and ability to print work professionally. **What do you dislike about Dozuki?** Not enough ways to capture data. Would like to pull data cleaner and easier when recording completion of certain elements. **What problems is Dozuki solving and how is that benefiting you?** I have no problems submitted to the Dozuki team. ### 8. Computer manufacturing Dozuki Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Dozuki?** The ability to create documents from other documents/pre-requisites. The image markup tools in the step editor. **What do you dislike about Dozuki?** No ability to delete multiple steps within a document/pre-requisite. Steps having a limit to eight lines, we don't use mobile devices. **What problems is Dozuki solving and how is that benefiting you?** Dozuki gives us the ability to explain, in detail, how to build, configure, and test complicated computers. ### 9. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Dozuki?** I have been using Dozuki since 2018... i find it to be user-friendly and I especially like that I can use my phone to update an SOP in real time as an opportunity presents itself to do so. I also appreciate that the program gets better over time and the software is updated/improved as needed. **What do you dislike about Dozuki?** Loading pictures in groups is sometimes difficult. Also, editing pictures could be upgraded so i don't have to use other programs to do the editing / enhancing and then bring them to dozuki. **What problems is Dozuki solving and how is that benefiting you?** Formatting has been updated to allow for my teammates to interface better with the software. For me, its quicker to review sops with them. However, as a company- we still need to iron out a better way to give operators access to the sops when a team leader or supervisor is not available. ### 10. Successful implementation and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Dozuki?** Dozuki's system has allowed us to improve our WIG development efficiency, accuracy, and approval timeline. This has reduced our change-over time frame for new takt times or process changes. We're also impressed by the learning management system built in. **What do you dislike about Dozuki?** Mass conversions are more challenging since you can't upload WIGs through a formatted upload sheet. Also, mass management of licenses is challenging, at least in the business tier of the service. **What problems is Dozuki solving and how is that benefiting you?** Team member onboarding efficiency increases and WIG quality ### 11. Easy to use and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Dozuki?** Easy to edit and learn. I was able to use it without any prior experience **What do you dislike about Dozuki?** sometimes it can glitch and some videos do not upload **What problems is Dozuki solving and how is that benefiting you?** We use it for training at a lab I work at and it helps us easily train new employees ### 12. A stable and flexible platform for both small and large. **Rating:** 4.5/5.0 stars **Reviewed by:** Kristopher B. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Dozuki?** Dozuki makes it easy to share objective guides/articles with our team for effective development and process management. It increases both efficiency and accountability. The Dozuki team also supports open source projects with a helpful staff. **What do you dislike about Dozuki?** Some communications are better off somewhere else. It is built for guides, so textual articles can lose cadence in the format. Highly detailed steps are limited to keep guides friendly to mobile viewing. **What problems is Dozuki solving and how is that benefiting you?** Dozuki bridges the gap regarding well-organized information in a nonpaper format. Gone are our days of thick binders and indexes. When a process is updated, there's no need to reprint! ### 13. I think it will be a great tool for new hires. **Rating:** 4.0/5.0 stars **Reviewed by:** Mark B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Dozuki?** It will help in many areas with new hires. **What do you dislike about Dozuki?** I have not found any at this time that i can think of. **What problems is Dozuki solving and how is that benefiting you?** It will benefit me when a task that i have not done before occurrs. ### 14. Dozuki has been very helpful from repair guides to finding information for all electronic devices! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Dozuki?** The upside with dozuki is it shows you very well on electronic devices how to step by step to take them apart and to put them back together with descriptive steps and vivid pictures! **What do you dislike about Dozuki?** In my opinion there is nothing wrong with dozuki as portrays excellenet steps to take dissemmble and to assemble electrontic devices very well with no problems. **What problems is Dozuki solving and how is that benefiting you?** Dozuki is helping us train new employees on electronic devices and to learn about new devices so we can repair devices that come in the business to make sales. ### 15. Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Dozuki?** How informative it is. The video footage for us to access for training is awesome **What do you dislike about Dozuki?** there isn't anything that I can think of as being something anyone needs to work on. This product is great **What problems is Dozuki solving and how is that benefiting you?** It ensures that we have all procedural documentation on file. When our team members need to learn about various ways to perform their duties, we have this platform to provide to them for clarity ### 16. Dozuki provides hands on documentation when needed **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Dozuki?** Douki helps create a organized knowledgebase for your documentation needs **What do you dislike about Dozuki?** Some of the photo management did not work well. **What problems is Dozuki solving and how is that benefiting you?** Dozuki provides our employees with the documentation they need at the time they need it. ### 17. Dozuki Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Dozuki?** It is easy to use and follow the template to make work instructions. **What do you dislike about Dozuki?** It can be challenging to add categories. **What problems is Dozuki solving and how is that benefiting you?** Dozuki is helping us add work instructions for our plant. ### 18. EASY TO SHARE INFO. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Dozuki?** QUICK LOOK UP OF FORMS. EASY TO SHARE INFORMATION . EASY TO CHANGE AND SAVE FORMS **What do you dislike about Dozuki?** ALL SEEMS FINE. I DON`T HAVE ANY PROBLEMS WITH DOZUKI. **What problems is Dozuki solving and how is that benefiting you?** EASY TO PRINT AND CHANGE CAVITY LAYOUT FORMS ### 19. Amazing documentation and file management application **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Dozuki?** Apart from the features in guides, I quite like the documentation available on how to use dozuki - especially the apk/sdk that allows you to write a script to interact with it. **What do you dislike about Dozuki?** nothing really. I do see potential for adding more features - like workload management. **What problems is Dozuki solving and how is that benefiting you?** Helps with communication as detailed instructions can be passed onto colleagues quickly and feedback on guides is easily obtained. ### 20. Great informative platform **Rating:** 4.0/5.0 stars **Reviewed by:** Sean N. | Maintenance Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Dozuki?** The easy to navigate system for finding files and operations needed. **What do you dislike about Dozuki?** My only dislike is that it isn't available to everyone unless through another platform **Recommendations to others considering Dozuki:** If your platform uses dozuki I say use it as well. It's very informative **What problems is Dozuki solving and how is that benefiting you?** Ninbot 2.2 and 2.3 scooters were what I was using dozuki for . Easy and readable tutorials ### 21. Easy and Friendly to use **Rating:** 5.0/5.0 stars **Reviewed by:** Derek M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Dozuki?** The best feature in Dozuki is the accessibility and how user-friendly to create guides. **What do you dislike about Dozuki?** There's not much to dislike about Dozuki **What problems is Dozuki solving and how is that benefiting you?** The access to the guides for the other technicians to preform their jobs in a timely matter. ### 22. helpful and polite and a lot of vary good information. **Rating:** 5.0/5.0 stars **Reviewed by:** Randy G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Dozuki?** A tremendous amount of knowledge is out there that helps a newbie like me. **What do you dislike about Dozuki?** There is nothing to dislike about the web sight. **What problems is Dozuki solving and how is that benefiting you?** programming issues with 3d printer boards . ### 23. I recommended Dozuki as a training tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Dozuki?** Work instructions are available on both a computer and a tablet. Easy to use **What do you dislike about Dozuki?** We are a French Quebec company. Unfortunately, Dozuki’s support is only anglophone. The interface is not completely in French as well. Very disappointing. To write to you I must use a translation application **What problems is Dozuki solving and how is that benefiting you?** None, since we asked to have the interface completely in French and it is not fixed. ### 24. Dozuki - A great platform that is evolving based on needs of Clients. Customer Service is A+. **Rating:** 4.0/5.0 stars **Reviewed by:** Cindy C. | Quality Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Dozuki?** We are using this platform to meet our Knowledge and Training needs as required for our ISO Certification. I think a lot of thought went into the development of this program/software. I have used Dozuki for almost a year now. It is fairly user-friendly and I am excited to see further development of the features that are important to meet our needs. I also like that I have a Customer Support team and work with the same few people. They get to know my skill level and our site. Trust me, I have sent many support requests on my learning curve. They are truly engaged in answering our questions in a timely and thorough manner. **What do you dislike about Dozuki?** I think the Knowledge Check/Testing component needs some work to make it more professional and engaging for the user. Among many things, there needs to be: *Auto Grading feature *Ability to schedule training *Ability to have a checklist so when assigning to an individual user, you can simply check what they need vs assigning one at a time We are testing out a 3rd party software to meet our current needs, but would much rather it be available on the Dozuki platform. I would also like to have more custom reporting options within the platform. I also think it would be great to be able to move and organize guides by a click and drag method vs going into each guide and changing the location. **Recommendations to others considering Dozuki:** I have not used another platform like this, so hard for me to say if it is the best thing out there. I think it all depends on your needs, and if you are willing to accept there are a few things that could be better. I trust that Dozuki is invested in making this the best for their customers no matter how small or large the organization is. Time will tell. **What problems is Dozuki solving and how is that benefiting you?** We are solving the need for current, easily accessible information and recordable training, through your laptop or phone. Also, allows for user interaction and the ability to convey and store tribal knowledge. I think it saves time and is a valuable tool for all areas of our organization. With this being said, as with any system, it is only as good as you are willing to put quality information in and maintain it. I think having a dedicated Administrator is key. This is my primary focus. **Official Response from Lucas Bishop:** > Hello Cindy, Thank you for taking a moment to share your experience and thoughtful feedback. It's always helpful for our team to hear the different ways Dozuki is being leveraged. In regards to your thoughts on specific features (grading, scheduling, checklists, click-and-drag, etc). If you haven't already, please share these concepts with your dedicated Customer Success Manager (CSM). It's possible we have existing solutions or road-map items for some of those needs, and if not we can put feature requests in to our Product Team. In regards to custom reporting -- our Professional Services Team does have the ability to create custom dashboards for your site, if you need a report that isn't available out of the box. Please reach out to your CSM, we'd be happy to discuss these and any other ideas that could improve your experience. Best, Lucas Bishop Product Marketing Manager, Dozuki ### 25. Good Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Dozuki?** Thorough software that has a lot of convenient features. The language feature especially is useful. **What do you dislike about Dozuki?** Certain limitations in formatting, pricier than some competitors. **What problems is Dozuki solving and how is that benefiting you?** SOP training for operators which reduces the likelihood of miscommunications. ### 26. Powerful tool to manage Work Instructions **Rating:** 4.5/5.0 stars **Reviewed by:** Idris K. | Chief Industrial Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Dozuki?** The organization as a clear catalog makes it easy to sort WI per Work Centers and Work Stations It is easy to add our catalog of standard tooling and select them during the creation of a new Work Instruction **What do you dislike about Dozuki?** The process for validation of Work Instructions took some time to implement in our company. The "media manager" (the page where we add images to the library of images) is confusing and once an image has been used, it needs to be uploaded again. Auto-save of the work in progress would be very useful! Is it planned to include more languages in the auto-translating feature? **Recommendations to others considering Dozuki:** Easy and powerful tool **What problems is Dozuki solving and how is that benefiting you?** Writing Work Instructions -> productivity, clear format Validation of Work Instructions -> making sure WI are not released before they are validated by all departments Control of the revision of Work Instructions -> making sure the operators always have the latest revision and only the latest revision Standard format for all WI -> no more different formats based on which product line the Work Instructions is for **Official Response from Lucas Bishop:** > Hello Idris, Thank you for taking a moment to share your experience. It's always helpful for our team to hear the different ways Dozuki is being leveraged. In regards to your feedback on different features (media manager, auto-save) -- if you haven't already, please share these scenarios with your dedicated Customer Success Manager (CSM). We may already have an existing solution (example linked below), or could put in a feature request to the product road map. In regards to your question about machine translation; we do regularly roll out new languages. You can find our latest releases under "Recent Updates" in the _Support_ section of your Dozuki site. Our most recent language update included Azerbaijani, Bulgarian, Malay, Nepali, Samoan, Somali and Swahili. At your convenience, please reach out to your CSM. We'd be happy to discuss solutions, languages and any other ideas that could improve your experience. Best, Lucas Bishop Product Marketing Manager, Dozuki ### 27. Easy to customize and create work guides in a simple-to-follow manner **Rating:** 2.5/5.0 stars **Reviewed by:** Chris F. | Production Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Dozuki?** It is easy to create guides and customize work instructions. The guides are easy to follow and have improved the quality and consistency of our production efforts. Training of new employees has also become much easier. **What do you dislike about Dozuki?** The user interface could be more efficient to use. More like a POS system with easy-to-find/hit buttons and menus. Also it would be helpful to be able to add more pictures and video simultaneously. Lastly, it would be helpful if the Work History reports were able to give totals for each guide that was completed for a given day. **Recommendations to others considering Dozuki:** Make sure to simplify categories and input guides in the order they will be used. Pictures for each guide are also helpful. **What problems is Dozuki solving and how is that benefiting you?** We have been able to gather data more easily and track our production efforts. We have benefited by being able to set standard work hours and also by having clear and concise work instructions. **Official Response from Lucas Bishop:** > Hello Chris, Thank you for taking a moment to share your feedback. It's great to hear about the improvements you're seeing with quality and consistency of production, along with employee training results. In regards to your thoughts on a simplified user interface. We do have an alternative way to view Guides called "Operator View" -- which may provide the type of experience you are looking for. We also have the ability to build custom dashboards if something you're looking for (ex. completion totals by day) needs to be surfaced in a report format. Please reach out to your dedicated Customer Success Manager to discuss these topics as they can provide additional detail and help with any updates you'd like to see. Best, Lucas Bishop Product Marketing Manager, Dozuki ### 28. My Experience with Dozuki **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Focused Improvement Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Dozuki?** Dozuki is amazing. We were originally going to use it solely to capture Standard Work, but the approval workflows and document control are second to none. We've decided to use it to control all of our documentation. The support is phenomenal, the product is continually being developed and updated, and it is very easy to design and implement new content for our site. This tool will help us take our Continuous Improvement to the next level. **What do you dislike about Dozuki?** It would be nice to have the ability to author and assign quizzes within Dozuki to enhance its Course feature. Other than that, we have yet to notice any real downsides to using Dozuki. **What problems is Dozuki solving and how is that benefiting you?** We are currently using Dozuki to capture the knowledge of a sizeable percentage of our workforce that is approaching retirement. We are using that knowledge to improve our new hire training and orientation process, in addition to refining our approach to Standard Work. **Official Response from Lucas Bishop:** > Hello Jason, Thank you for taking a moment to share your experience -- it's inspiring to hear how you're capturing tribal knowledge, improving onboarding, and refining your Standard Work with Dozuki. If there's ever anything we can do to help improve your experience, please don't hesitate to reach out to your dedicated Customer Success Manager. Best, Lucas Bishop Product Marketing Manager ### 29. Best in store **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Dozuki?** Love the simplicity of creating solutions in a form of tutorials and instructions. **What do you dislike about Dozuki?** it took me a while to convince my company to go opensource and use Dozuki :) **What problems is Dozuki solving and how is that benefiting you?** Solves the problem of creating and displaying manuals/instructions in a clear way to end user. ### 30. Needs to be more open **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer M. | Production Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Dozuki?** For training its a nice tool to have. If i could get managers feed back it will be more helpfull **What do you dislike about Dozuki?** Can't edit without creating another version. **What problems is Dozuki solving and how is that benefiting you?** Training, having all the documents in one place ### 31. Powerful but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Dozuki?** Ease of use. Use of validation feature and revision control. **What do you dislike about Dozuki?** I hope more streamlined integration to software like MES/MEDS will be possible in the future **What problems is Dozuki solving and how is that benefiting you?** Switching from Work Instruction based on Excel templates to Dozuki was a game changer ### 32. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Jeffrey C. | Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Dozuki?** Keeps SOP neatly organized and easy to update **What do you dislike about Dozuki?** Id like more image customization options **What problems is Dozuki solving and how is that benefiting you?** Helping better train employees to provide a better product for our customers. ### 33. Dozuki is a very good tool for training. **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Maintenance/ Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Dozuki?** Giving employees access to all training guides that impact the flow of processing. **What do you dislike about Dozuki?** I haven't experienced any downside to using Dozuki. **What problems is Dozuki solving and how is that benefiting you?** Getting all employees trained. ### 34. Nice work **Rating:** 5.0/5.0 stars **Reviewed by:** Angela V. | Materials handler, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Dozuki?** When I am needing a decal layout it is nice to be able to find one on my own and not have to go through 3 or more people to get one. I also like that it provides other information that could also help you. **What do you dislike about Dozuki?** What I don't like about it is that it is hard to find what you need. For example, if you don't know what name they would put the decal layout under that it is hard to find. **What problems is Dozuki solving and how is that benefiting you?** I get a lot of decal kits from customers and sometimes the kits are mixed up. With Dozuki I can easily look up different kits to make sure I received all that is on the order and if it is correct. ### 35. Dozuki Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Dozuki?** It has a lot of capabilities. You can customize it to meet your business needs. The interface is easy to use and understand. **What do you dislike about Dozuki?** It is a lot of work to build up on the front. Very time-consuming. **What problems is Dozuki solving and how is that benefiting you?** Very helpful in creating, tracking, and maintaining standards and policies. Easy to train with. ### 36. Experience with DOZUKI **Rating:** 4.0/5.0 stars **Reviewed by:** Fawn F. | QA supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2021 **What do you like best about Dozuki?** Simply and easy to know how to use it. New user Fri **What do you dislike about Dozuki?** Sometime I already completed my trainings but it showed again I need to complete it again. It needs to improve the tracking **What problems is Dozuki solving and how is that benefiting you?** I don't have problems. It is a good training program ### 37. When Process Matters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Dozuki?** Every detail and step of manufacturing a product can easily be included in a guide. Vidoe of critical tasks can be created and uploaded easily. If you decide to site a safety item, you can create a separate document and put in a hyperlink to that document within Dozuki. This is an all-inclusive management program. **What do you dislike about Dozuki?** There is not much to dislike about Dozuki. The program is very well thought out and designed. I guess if I could change one thing, it would be that we have to purchase a seat for each associate as opposed to licensing the program with unlimited access to everyone at our company. **What problems is Dozuki solving and how is that benefiting you?** With Dozuki, we have solved many problems. We have begun to uncover safety risks and liabilities, we have begun to capture all of the so-called, "tribal knowledge" that seems to fall through the cracks as the workforce changes, and we now have a better means to hold our associates accountable for how they are building product. **Official Response from Lucas Bishop:** > Hello, Thank you for taking a moment to share your experience -- it's inspiring to hear how you're capturing tribal knowledge and improving operations with Dozuki. If there's ever anything we can do to help improve your experience, please don't hesitate to reach out to your dedicated Customer Success Manager. Best, Lucas Bishop Product Marketing Manager ### 38. I was skeptical at first but once I got started it was easy no complaints **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Dozuki?** The ease of operating and moving around its alot like working on my iPad **What do you dislike about Dozuki?** I must say so far no dislikes that I have found yet **What problems is Dozuki solving and how is that benefiting you?** I am creating videos and online training for new hires . I THINK IT WILL BE VALUABLE AS SOME PEOPLE LEARN ALOT BY WATCHING VIDEOS ### 39. Dozuki is an excellent, open Work Instruction Management tool which still needs polishing **Rating:** 3.5/5.0 stars **Reviewed by:** Jonathan V. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Dozuki?** Dozuki makes editing and maintaining digital work instructions simple. It has a nice interface and is simple to use. Work instructions can include limited text and can capture data entry to get feedback while the process is executed. **What do you dislike about Dozuki?** Mobile Apps are not full featured. AI language translation is not 100% capable (it can't translate data entry fields). Not all capabilities are available to embed in external tools. Reporting is rudimentary. No process escalation capabilities. **Recommendations to others considering Dozuki:** Dozuki has an open api so with some software dev capability is a rich playground. It's easy for end users to author and use content. It's not fully caoable in but support team is great. **What problems is Dozuki solving and how is that benefiting you?** We have physical work instructions on the 1M SF shop floor. We want to simplify maintenance and distribution of those work standards. We also want to capture time study data and quality checks on work activities. **Official Response from Lucas Bishop:** > Hello Jonathan, Thank you for taking a moment to share your feedback. Hearing that you're using Dozuki to simplify time studies, quality checks, and maintenance standards while leveraging our API--offers some deep insight into your use case. To better understand your ideas for feature improvements, I'm hoping you'd be open to sharing additional details with your dedicated Customer Success Manager (CSM). Your CSM can help review existing solutions and bring new ideas to our product road map. Please reach out directly, we'd be happy to learn how we can continue to improve your experience. Best, Lucas Bishop Product Marketing Manager ### 40. Great Service, Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Nick J. | Continuous Improvement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Dozuki?** Dozuki offers not only a great product but a great service. Our support team from Dozuki is phenomenal. They reply quickly, they are very knowledgeable and very polite and professional. The product, too, is great. The ability to have fantastic visuals for our team members, and for them to be able to supply feedback on those visuals has been priceless. **What do you dislike about Dozuki?** All of the functionality is not there that we would like, but it is mainly just small things that could create a slightly better product. Dozuki does listen to our requests and when possible, carries through on them. Currently, there is nothing that we dislike enough worth reporting. **What problems is Dozuki solving and how is that benefiting you?** Training improvements are implemented with relative ease by the way of standard work. We have noticed our employees grasp the task at hand much quicker than before. **Official Response from Lucas Bishop:** > Hi Nick, Thank you for taking a moment to share your experience. It really brightens our day to hear you enjoy working with our team. In regards to the "small things" that you'd like to see. Please don't hesitate to share those ideas for improvement with your Customer Success Manager -- regardless of how small the detail is. Even the most minute feature can make it into our road map, we just need to hear that it's needed. Looking forward to supporting your future Continuous Improvement initiatives. Best, Lucas Bishop Product Marketing Manager, Dozuki ### 41. Has been a great experience and platform to train our employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Yolybell R. | CI - Dozuki Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Dozuki?** Tha a way to implement training in the correct sequence for better understanding and accomplish our goal of training our employees and tracking the progress is definitely a great tool that Dozuki has. **What do you dislike about Dozuki?** Not having the score for the quiz section. Other than that the platform is great and really helpful and our employees are really happy having their training easy and in a short time. **What problems is Dozuki solving and how is that benefiting you?** One of the things I love about Dozuki is having the Support center always available and always get quick responses. The same with the in-house team is always available to help. **Official Response from Lucas Bishop:** > Hello Yolybell, Thank you for taking a moment to share your experience. It really brightens our day to hear that you love working with our support team. In regards to your feedback about quiz scoring. If you haven't already, please get in touch with your dedicated Customer Success Manager to discuss this scenario. It's possible we have an existing solution for this, and if not we could put a feature request into our product road map. We're always happy to explore solutions or other ideas that could improve your experience. Best, Lucas Bishop Product Marketing Manager, Dozuki ### 42. Love dozuki! Utilize it everyday in our business! I would like to be able to track hits on topics. **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Lead Trainer for device repair and key fob services, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Dozuki?** Easy of usability and the flow of it all! Very easy to learn! **What do you dislike about Dozuki?** Not being able to track clicks on topics (pull metrics). **What problems is Dozuki solving and how is that benefiting you?** None ### 43. It works **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Dozuki?** The old app had the ability to create a document, then it didn't. **What do you dislike about Dozuki?** Minimum photo resolution is a pain to deal with **What problems is Dozuki solving and how is that benefiting you?** Standardization ### 44. Helpful and customizable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Dozuki?** The interface is intuitive and the customization is helpful. It feels like my work place is collaborating on dozuki guides instead of one person telling us what to do. **What do you dislike about Dozuki?** Sometimes when I move to a different tab or my computer goes to sleep while a timer is going, I get an error message when I want to go to the next step in a guide. **Recommendations to others considering Dozuki:** Have clear dialogue about changes made to guides! **What problems is Dozuki solving and how is that benefiting you?** The company I work for uses Dozuki to streamline processes for assembling bikes, prepping parts, prepping frames, etc. It helps all of us be on the same page with our work methods. **Official Response from Lucas Bishop:** > Hello, Thank you for taking a moment to share your experience. It's always helpful for our team to hear the different ways Dozuki is being leveraged. In regards to your feedback about errors following your computer going to sleep. If you haven't already, please get in touch with your dedicated Customer Success Manager to discuss this scenario. Depending on if you're using the mobile or desktop app we may have different ways to address this issue, and if not we could put a feature request into our product road map. We're always happy to explore solutions or other ideas that could improve your experience. Best, Lucas Bishop Product Marketing Manager, Dozuki ### 45. Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Vehicle Service Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Dozuki?** It's helpful when I need instructions on how to put together some parts with pictures is the most useful because it's easier to see it then read it **What do you dislike about Dozuki?** There are no complaints to the dozuki, it's very helpful in the time when nobody is around to ask questions **Recommendations to others considering Dozuki:** Looking up the parts and reading all the descriptions before trying out the work **What problems is Dozuki solving and how is that benefiting you?** Putting the differential shaft together and the EPB on the motor, I was able to put it together by going with the instructions and pictures ### 46. Like Separate Site for Software Reviews **Rating:** 4.0/5.0 stars **Reviewed by:** Heather G. | Technology Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Dozuki?** I really like that there is one place for me to check out reviews for software and other services. It saves me time when I am looking for specific solutions. **What do you dislike about Dozuki?** It is a little overwhelming at first. Maybe a short onboarding program would help. **What problems is Dozuki solving and how is that benefiting you?** Just being able to have one more place to see how others think about a product is extremely helpful. It saves me from spending what little money I have at a non-profit on something that would not actually be as good. ### 47. Dozuki Plant Quality Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Jess M. | Senior Engineer - Interiors, Hard Trim, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Dozuki?** Dozuki is used to document the required steps/checks performed by our Plant Quality team at the End of Line inspection; Very useful for detailed instructions & visual aides. **What do you dislike about Dozuki?** Mainly the organizational layout of the different pages/processes. There are multiple duplicates covering the same systems or areas of inspection. Implementing a systematic check for duplicate information would be useful. **What problems is Dozuki solving and how is that benefiting you?** ensuring the quality of finished manufactured product meets expectations set forth by supplier quality & engineering. Compilation of issues into a single location **Official Response from Lucas Bishop:** > Hello Jess, Thank you for taking a moment to share your experience. It's always helpful for our team to hear the different ways Dozuki is being leveraged. I really appreciate your idea for detecting duplicate content. There may be a way to reduce this occurrence, however your Customer Success Manager (CSM) will need to review some examples to understand the scenario better. At your convenience, please take a moment to share this idea with your dedicated CSM. We'd be happy to help provide some solutions and discuss other ideas that could improve your experience. Best, Lucas Bishop Product Marketing Manager, Dozuki ### 48. Robust platform with scalability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Dozuki?** Ease of use, API documentation, technical support **What do you dislike about Dozuki?** A quiz module would help check training effectiveness **What problems is Dozuki solving and how is that benefiting you?** Agile work instruction development and training traceability ### 49. From a Production and Set-Up point of view. **Rating:** 3.5/5.0 stars **Reviewed by:** Jeffrey J. | T, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Dozuki?** The ability to create Check Lists, Work Instructions and track this information is very useful and beneficial with impovements. **What do you dislike about Dozuki?** From a Machine Operator perspective, it can be a bit demanding running this on top of our regular reporting program/system. **Recommendations to others considering Dozuki:** Dozuki is a great Tool and a very useful with Continuous Improvement initiatives. **What problems is Dozuki solving and how is that benefiting you?** Set-Up Time reduction and Process Improvements. Dozuki gives the Operators a place to document concerns, issues and ideas for improvements. **Official Response from Lucas Bishop:** > Hello Jeffrey, Thank you for taking a moment to share your experience. It's always helpful for our team to hear the different ways Dozuki is being leveraged for Continuous Improvement. In regards to your feedback on running Dozuki with your reporting system. If you haven't already, please get in touch with your dedicated Customer Success Manager (CSM) to discuss this topic. With our API, it's possible that Dozuki could be deployed in a way that's more integrated with your other system -- and if not, we may have other recommendations that could help with your scenario. We'd be happy to help identify a solution or discuss other ideas that could improve your experience. Best, Lucas Bishop Product Marketing Manager, Dozuki ### 50. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Dozuki?** The versatility of the product, the support you get. This product will help our company move forward from manually processing everything by hand to having everything in one place. **What do you dislike about Dozuki?** Nothing that stands out. There are a few here and there things that are not developed yet for the program to be fully functional. But the great thing is, they are working on developing everything that is needed. **What problems is Dozuki solving and how is that benefiting you?** We are solving our training and process problems. We have realized that this will take our company to a whole new level. Our business will increase and the performance we get out of our employees. ## Dozuki Discussions - [What way do other companies do Guide Audits?](https://www.g2.com/discussions/what-way-do-other-companies-do-guide-audits) - 1 comment, 1 upvote - [How can I pull metrics such as clicks on a topic](https://www.g2.com/discussions/how-can-i-pull-metrics-such-as-clicks-on-a-topic) - 1 comment, 1 upvote - [Where do I go for more questions?](https://www.g2.com/discussions/where-do-i-go-for-more-questions) - 1 comment, 1 upvote - [Which industry-specific compliances can Dozuki help me achieve and maintain?](https://www.g2.com/discussions/which-industry-specific-compliances-can-dozuki-help-me-achieve-and-maintain) - 1 comment, 1 upvote - [Can I sign up for a pilot?](https://www.g2.com/discussions/can-i-sign-up-for-a-pilot) - 1 comment, 1 upvote - [View Dozuki pricing details and edition comparison](https://www.g2.com/products/dozuki/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A02%3A21+-0500&secure%5Bsession_id%5D=4606f035-c353-46cf-93ee-b4a5315df689&secure%5Btoken%5D=5f25cde695b117813d3e9ddb9e466ddb94de4767061e8d01b732a52df7267b79&format=llm_user) ## Dozuki Features **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Execution** - Planning - Scheduling - Collaboration **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration ## Top Dozuki Alternatives - [Poka.io](https://www.g2.com/products/poka-io/reviews) - 4.6/5.0 (224 reviews) - [VKS](https://www.g2.com/products/vks/reviews) - 4.7/5.0 (16 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,528 reviews)