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Dozuki Reviews & Product Details - Page 2

Dozuki Overview

What is Dozuki?

Dozuki is the industry leader in bringing real digital transformation to your frontline operations. Our solutions allows manufacturers to implement standardized procedures across their workforce to power manufacturing excellence and training efforts. Our team is experts at helping you develop a digital strategy, implementation plan, and roll-out activities in order to get started quickly and start improving operations. We help companies achieve ISO 9001 certification, meet FDA regulations, remain ITAR compliant, and much more.

Dozuki Details
Discussions
Dozuki Community
Languages Supported
Afrikaans, Amharic, Arabic, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Hungarian, Armenian, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Korean, Kurdish, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Nepali, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Maltese, Maori, Samoan, Xhosa
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Product Description

Dozuki is cloud-based documentation software with templates, photos, videos and text annotations that makes it easy tp create and distribute visual work instructions, training documents, and technical writing resources.

How do you position yourself against your competitors?

By enhancing worker knowledge, maximizing their skills, and tying their work directly to production, we empower your frontline to consistently perform at their best. We have a deep passion for connecting people and processes to deliver manufacturing excellence for our customers.


Seller Details
Seller
Dozuki
Year Founded
2011
HQ Location
San Luis Obispo, California
Twitter
@Dozuki
513 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
Description

Dozuki provides a platform designed to help companies document and share standard operating procedures, work instructions, and training materials to improve operational efficiency and workforce productivity.


Leslie B.
LB
Overview Provided by:
Helping industrial companies bring REAL digital transformation to their frontline workforce.

Recent Dozuki Reviews

John L.
JL
John L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Dozuki is a very good tool for training."
Giving employees access to all training guides that impact the flow of processing.
TB
Thao B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Easy to Use"
Format is simple and easy to follow and create.
MB
Mark B.Small-Business (50 or fewer emp.)
4.0 out of 5
"I think it will be a great tool for new hires."
It will help in many areas with new hires.
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Dozuki Media

Dozuki Demo - Centralized and Organized
Dozuki lets you control your documentation from anywhere. Our users organize information based on shifts, locations, or job function—putting the right documentation in front of the right people.
Dozuki Demo - Workforce Training
Turn your documented procedures into a training program for standardizing employee instruction across teams, shifts, and locations. Automate the assignment of training curriculum and gain instant visibility into the current competency of your workers.
Dozuki Demo - Version Control
Version control ensures that once a new version has been released, all of your users instantly gain access to it—and outdated versions become restricted.
Dozuki Demo - Multilingual Support
With over 80 languages to choose from, our translation tools make it easy to localize your documentation across locations worldwide.
Dozuki Demo - Digital Forms
Dozuki enables operators to report specific measurements, answer prompts, and verify peer reviews—just by following the instructions.
Dozuki Demo - Mobile Access
Developed with content portability in mind, our mobile-ready documentation platform offers a variety of features that will empower your remote employees.
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Video Reviews

208 Dozuki Reviews

4.4 out of 5
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208 Dozuki Reviews
4.4 out of 5
208 Dozuki Reviews
4.4 out of 5

Dozuki Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DozukiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AR
Manufacturing Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dozuki?

The main benefit we get from Dozuki is that it instantly pushes updates to production, eliminating the possibility of out of date work instructions being used and eliminating the process of switching out paper copies. Additionally, it allows assemblers to give feedback on instructions which are instantly logged. It also allows for the integration of video, and allows for much easier text formatting and image markup than programs like MS Word. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Dozuki has more in depth features that can be used to track things like training and device history, but they are less intuitive than the work instruction writer. In the work instruction writer, sometimes you can run into issues with images and videos not working correctly due to due to resolution or aspect ratio issues, but they have improved on that and there are workarounds in outside editing software. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

Ensuring that work instructions are available and current, and tracking training programs. Review collected by and hosted on G2.com.

VA
Quality Auditor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dozuki?

The best part about Dozuki is the way you can organize and format different instructions for any work environment, allows you to create your training software to best accommodate your needs as a trainer. As well as all the help from Dozuki from all departments to help with any problems or questions i ran through. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Not being able to completely delete categories and instead they just sit on the content manager page. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

Having standardized training software to get everyone on the same page, to help prevent and hopefully eliminate simple and basic errors workers make due to simply not knowing enough about their job or not receiving proper training. Review collected by and hosted on G2.com.

CO
Q
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Dozuki?

What is most helpful with using Dozuki, it is the ability to add tags to guides and search based from those tags. This allows anyone to easily find a specific subject you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Revisión control is an amazing thing to have, but when you accidentally release a version and notice a punctuation typo and go back to fix you just release a new version. Making it at times very painstaking. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

There are no problems or issues currently on our end that need to be resolved. Everything works as how we would like currently. The main benefit is being able to have a place for visual instructions. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hello Claudio,

Thank you for taking a moment to share your experience. It's always helpful for our team to hear the different ways Dozuki is being leveraged.

In regards to your feedback on Version Control. I believe we could simplify the scenario you presented, by enabling "Minor Versions" and configuring a different Approval Process for them.

Please get in touch with your Customer Success Manager to see how it can work in your site. We'd be happy to discuss this and any other ideas that could improve your experience.

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

Jarrad H.
JH
Document and Compliance Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Dozuki?

I would say the beat part of dozukibis the customer support. The website functions well, but even when an issue is found or questions come up the dozuki team always responds promptly. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

I dislike the limited capabilities that Google docs/sheets has to offer. Some documents that have been historical in excel had to be simplified a bit to work in sheets. When I try to get facility buy in to use dozuki this is often a main topic. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

Dozuki was already implemented when I came on board, however, our facility had documents/training records/procedures in multiple locations with limited control. Dozuki has helped to centralize most of that. Review collected by and hosted on G2.com.

RN
Process Control Specialist
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Dozuki?

Dozuki's guide formating help with consistency. Every Guide created is in the same format which allows the end user to know exact how to use the guide regardless of the topic. Update: 03/07/2024 I've been using Dozuki for about 2 years now and they just keep getting better. Dozuki really tries to give their customers the best product for their company. Over the last 6 months there have been many improvements on reporting, ease of customization and overall funtion. I love Dozuki and can't wait to see all the new features that they are working on based off customer requests and suggestions. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Some of the reporting functions are limiting. It might just be the package we have but reports on things like guide usage and visits isn't really there. Reports on user activity is not very good either. Update: 03/07/2024 Dozuki has greatly improved the reporting functions. There is still a little bit of work to do on sortability but other than that I am thrilled with the improvement they've made. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

Dozuki is allow use to create and publish standard practices that we can share and use at all our facilities. It's allows us to get away from tribal knowledge and actually document standards. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hi Ronald,

Thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to Guide formatting, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes. Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dozuki?

I appreciate how user friendly Dozuki is both on the front end and the back end. Creating how-to instructions has been very convenient and useful to our employees across every department. It has been very simple to integrate into our daily functions, especially when it comes to training. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Printing the instructions, if need be, is not as efficient as it could be. It could be displayed on the printout with better use of its space. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

Internally, we have a lot of "tribal knowledge" without any proper documentation of processes. This has helped us create a reference point for training and cross-training our employees. Externally, we also use this for our customer facing Document Library and it has made it very simple to have everything in one place and create simple-to-use steps for install instructions and trouble shooting. Review collected by and hosted on G2.com.

Verified User in Manufacturing
EM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dozuki?

It allowed us to have a centralized training system for all incoming new hires. To allow employees to take control of their own career progression makes this tool continue to drive employee engagement. The system is relatively easy to learn and their support is beyond reproach. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

The document entry was not as automatic as it was made out to be in the presentation. In place of the custom code that would convert our documents into their template, we had to hire a contractor to copy and paste documents from our system to theirs. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

Centralized information center for all employees. This will create standardized information that will allow employees to learn in a multitude of ways in addition to knowing where to go to get necessary information on the task they are performing. Review collected by and hosted on G2.com.

Catherine Rose D.
CD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dozuki?

I love that Dozuki can be organized into discrete step-by-step tutorials for our machine shop. It makes training machines easy for new hires and provides a quick reference for when we need a refresher.

I also like the teams option where you can assign certain courses to people in a team and it can remain organized. It is pretty easy to add/delete members. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

Dozuki's limitations come from its step by step process. More difficult machines to learn that are not a step by step tutorial are difficult to write a decent learning guide for. For example, leaning how to use the new CNC Mill machine requires more in depth explanation and nuance than Dozuki is currently able to do. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

Training new hires on machines across labs. It helps to standardize training and preserve knowledge as people graduate from UMD. Review collected by and hosted on G2.com.

Response from Lucas Bishop of Dozuki

Hi Catherine,

Thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to our step by step tutorial authoring, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes.

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:

https://calendar.app.google/CP45GjNtw3zKCphCA

Best,

Lucas Bishop

Product Marketing Manager, Dozuki

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dozuki?

I appreciate that Dozuki makes it easy to get started, with no need for templates or complex design work. It provides simple text boxes for immediate use, allowing for quick wins. More complex features can be added later, but the initial setup is straightforward and efficient. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

I found it challenging to adapt to the requirement of doing releases for every change, even when modifying a folder. Additionally, the restrictions, such as a maximum of 3 pictures and 8 line items, can be quite limiting. Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

Dozuki addresses the critical issue of tribal knowledge, which is especially important given the current worker shortage. By clearly defining each process step, it simplifies training and additionally, it helps us comply with ISO standards. Review collected by and hosted on G2.com.

JK
Assistant Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dozuki?

I like how it is easy to navigate and search for certain information that I am trying to look for for my job. I didn't experience any lag even using my phone or laptop. Review collected by and hosted on G2.com.

What do you dislike about Dozuki?

I don't see any downside at all with Dozuki Review collected by and hosted on G2.com.

What problems is Dozuki solving and how is that benefiting you?

My work uses dozuki as a platform to navigate anything we need to know in terms of the company's standard operating procedures to training modules and important updates that employees needs to know about the company Review collected by and hosted on G2.com.