---
title: Dozuki Reviews
meta_title: 'Dozuki Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 209 reviews by the users' company size, role or industry
  to find out how Dozuki works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 209
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Manufacturing
  url: https://www.g2.com/categories/manufacturing
---

# Dozuki Reviews
**Vendor:** Dozuki  
**Category:** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 209
## About Dozuki
Dozuki is the industry leading connected worker platform designed to help manufacturers streamline knowledge, training, and upskilling for their frontline teams. By bridging the gap between operations and the shop floor with their digital platform, Dozuki empowers workers with the tools and knowledge they need to succeed in a fast-evolving industrial landscape. Global manufacturing companies use the Dozuki platform and services to bridge skill gaps, boost productivity, and build a future-ready manufacturing workforce. Dozuki is trusted by digital manufacturing leaders including 3M, General Mills, Caterpillar, Ball Corporation, and more.



## Dozuki Pros & Cons
**What users like:**

- Users value the **ease of customization** in Dozuki, enhancing the consistency and functionality of their guides. (1 reviews)
- Users value the **ease of creation** in Dozuki, finding the format straightforward and user-friendly. (1 reviews)
- Users appreciate the **ease of use** of Dozuki, benefiting from consistent and well-formatted guides across diverse topics. (1 reviews)
- Users value the **efficiency improvement** of Dozuki, enhancing consistency and usability across guides for better productivity. (1 reviews)
- Users appreciate the **consistent guide formatting** of Dozuki, ensuring clarity and ease of use for all topics. (1 reviews)
- Users praise Dozuki for its **easy instruction creation** , allowing effective organization and multimedia integration for training purposes. (1 reviews)
- Reporting (1 reviews)
- Updates (1 reviews)

**What users dislike:**

- Users find the **limited formatting** options, especially for bullet points, to be a minor nuisance in Dozuki. (1 reviews)
- Users find the **limited reporting** functions of Dozuki inadequate, impacting insights on guide usage and user activity. (1 reviews)

## Dozuki Reviews
  ### 1. Administrator of Dozuki

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Dozuki?**

I like that the work instruction can be placed in 1 area, so that when users are working in multiple areas they can still find what they need extremely quickly.

**What do you dislike about Dozuki?**

There is not much that is dislikable about Dozuki!

**What problems is Dozuki solving and how is that benefiting you?**

Ease of use while building inventory

  ### 2. Benefits of Dozuki

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Dozuki?**

Easy to navigate and add your content too

**What do you dislike about Dozuki?**

I would like to see an autosave feature be added - its a cloud app, autosave would help the user

**What problems is Dozuki solving and how is that benefiting you?**

assists with cross training in our work environment - we often have to move resources around internally

  ### 3. Great experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bruce T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Dozuki?**

The ability to push changes to smaller section guides and have it impact larger containers.

**What do you dislike about Dozuki?**

I would like for Dozuki to include hyperlinks to tools and parts within the guide, at least in reference view.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki is helping us streamline our instructions and simplify authoring time and maintance of work instructions.

**Official Response from Lucas Bishop:**

> Hi Bruce,

Thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to Reference View, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes. 

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:
https://calendar.app.google/CP45GjNtw3zKCphCA


Best,
Lucas Bishop
Product Marketing Manager, Dozuki


  ### 4. Great for instruction guides

**Rating:** 4.0/5.0 stars

**Reviewed by:** Luca D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Dozuki?**

It's very easy to use and get started with. The potential for installation guides are very expansive.

**What do you dislike about Dozuki?**

The only downside is that some of the higher end features can be more time consuming to use.

**What problems is Dozuki solving and how is that benefiting you?**

Creating standardized guidelines and templates for all employees to follow.

  ### 5. Dozuki creates clearer instructions and revolutionizes technical documentation.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ganesh K. | Business Data Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Dozuki?**

I love the­ simplicity of using Dozuki to create visual instructions. Adding pictures and vide­os is a breeze, and our training re­sources have neve­r looked better. Plus, te­am members can easily share­ feedback in an instant.

**What do you dislike about Dozuki?**

Upon exploring Dozuki, I obse­rved that the search feature could benefit from some­ improvements. Currently, it can be­ quite challenging to locate spe­cific guides within the platform, making it fee­l akin to finding a needle in a haystack, e­specially when there­ is a significant amount of content available.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki has significantly improved our te­chnical documentation. We no longer have­ to deal with confusing and perplexing manuals. Inste­ad, we now have clear and concise­ instructions accompanied by detailed image­s that effectively conve­y information, leading to fewer mistake­s.

  ### 6. Flexible and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Camilo S. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Dozuki?**

The easyness to create and edit, approve and implement/publish  procedures

**What do you dislike about Dozuki?**

Could have different forms formats/templates

**What problems is Dozuki solving and how is that benefiting you?**

Makes fast to create and issue standards. It allows us to use resources like videos that make the knowledge transfer more dynamic.

**Official Response from Lucas Bishop:**

> Hi Camilo,

Thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to authoring standards, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes. 

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:
https://calendar.app.google/CP45GjNtw3zKCphCA


Best,
Lucas Bishop
Product Marketing Manager, Dozuki


  ### 7. Easy to make guides that are intuitive for people to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Dozuki?**

The ease of use creating guides. (words)

**What do you dislike about Dozuki?**

Can't add videos to guides. (words....?)

**What problems is Dozuki solving and how is that benefiting you?**

Quickly training new staff in our lab and easy to reference guides to remember how to do certain processes.

**Official Response from Lucas Bishop:**

> Hello and thank you for taking a moment to share your experience. We always appreciate constructive feedback.

In regards to Guide editing, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes. 

Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon:
https://calendar.app.google/CP45GjNtw3zKCphCA


Best,
Lucas Bishop
Product Marketing Manager, Dozuki


  ### 8. Dozuki has given us seamless collaboration and document management.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer R. | Clinical Nurse Manager CVTU/CVICU, Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Dozuki?**

At our company, we have­ discovered that Dozuki is exce­llent for facilitating collaborative task manageme­nt. This platform allows multiple individuals to edit a document simultane­ously, promoting effective te­amwork and fostering a sense of unity among te­am members.

**What do you dislike about Dozuki?**

The high cost of Dozuki pose­s a barrier for small companies, limiting its accessibility. By offe­ring more flexible pricing options, a wide­r range of individuals and organizations would be able to take­ advantage of its features.

**What problems is Dozuki solving and how is that benefiting you?**

Managing a large volume­ of documents can be a daunting task. Howeve­r, with Dozuki, our platform offers a convenient solution by centralizing all of our documents in one place. This e­nsures enhanced organization and e­fficiency in document manageme­nt.

  ### 9. Providing clear and effective training with Dozuki.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Colleen F. | Training Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Dozuki?**

Dozuki's guides are­ impressively adaptable across devices. Whether I'm acce­ssing them on my desktop or mobile, the­ quality and usability remain consistent. This flexibility e­nsures that teams, whethe­r working in-office or remotely, can always acce­ss valuable resources.

**What do you dislike about Dozuki?**

The se­arch function in Dozuki is functional, but it has room for improvement. There­ are instances where­ it can be slow to provide rele­vant results, which becomes proble­matic when I'm pressed for time­ and need to complete­ time-sensitive tasks.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki makes it e­asy to share clear instructions with eve­ryone. By using pictures and videos, tasks can be­ completed accurately and consiste­ntly, reducing the likelihood of e­rrors.

  ### 10. Overall, works well with minor inconveniences.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maria S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

I like the overall layout of Dozuki.  Once I got used to writing guides, it became easier.  Also, I like they have the employee in mind and Dozuki has that set within their perameters on their website.  For example, a step cannot have too many bullet points below it (no more than 8), and their is a word limit for each step.  This helps to not overwhelm the person using the guide.

**What do you dislike about Dozuki?**

I wish I could add more than one video and more than three pictures for a step.  To solve this, I have edited videos and pictures together.

**What problems is Dozuki solving and how is that benefiting you?**

It is solving the gap in training we are currently experiencing.  It will provide more necessary detail and consistent training throughout the shifts.  It saves times by having approvals be electronic signatures.

  ### 11. The ultimate solution for the production and distribution of guides.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anveshan B. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2023

**What do you like best about Dozuki?**

I appreciate­ how Dozuki streamlines collaboration among team me­mbers by enabling simultaneous work on a docume­nt. This feature greatly acce­lerates the proce­ss of creating and updating manuals.

**What do you dislike about Dozuki?**

The proce­ss of transferring our current documents to Dozuki could be­ made more efficie­nt. Right now, we have to manually make some­ changes, which takes up a lot of time.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki has bee­n essential in ensuring consiste­ncy across our documentation. By implementing standardize­d templates, we have­ achieved a uniform and cohesive­ look for all of our manuals. This is crucial in maintaining our brand image and reputation.

  ### 12. From the user side - easy to use once you get the hang of it.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Dozuki?**

It's fairly easy to use once you get the hang of it. It's nice to know when something has come up. we recently switched from a manual process to this digital one, and it's nice to see where everything is in progress so easily.

**What do you dislike about Dozuki?**

It's easy to see when you need to do something. There are a lot of e-mails. And every change you hear something. Would be nice to consolidate the e-mails to every few days, or possibly once a week. I also can't really see much reporting on where I stand.

**What problems is Dozuki solving and how is that benefiting you?**

We can see where we are in document writing, changing, approval processes, and training. That's been very helpful as a document writer and someone who is on a lot of approvals.

  ### 13. An incredible documentation tool with great revision controls!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arthur F. | Production Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

For my company, the ease of use and ability to port over old documentation into a revision controlled system has been crucial to our current modernization efforts.

**What do you dislike about Dozuki?**

Somewhat high pricing and no dark mode. It sounds silly, but my eyes prefer less light and really there is nothing solid to dislike about the application. The pricing has recently increased and it is somewhat high, but the ease of use for users unfamiliar with platforms like Git is super helpful!

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki is helping us modernize our delivery of assembly manual documentation and part number referencing for both our assemblers, as well as our customers. The speed and ease with which changes can be made and, more importantly, reverted is fabulous.

  ### 14. Great training program, needs better reporting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Dozuki?**

Very user friendly and intuitive.  The program training templates are helpful. It's easy to see and manage users. The video feature is awesome. Easy for shop floor guys to train to.

**What do you dislike about Dozuki?**

The training reports need a lot of work. The approval system e-mails are a lot. Not super easy to edit a guide. No super user to push things through. Must be an admin to view what managers need to view. So creates too many admins.

**What problems is Dozuki solving and how is that benefiting you?**

We needed to digitize the training process and have better visibility into changes made. It is helping with efficiency and productivity in some capacity. The performance has not yet increased because the learning curve in a shop setting where we've done all manual training previously is difficult.

  ### 15. Good but could use some quality of life features.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Daniel Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Dozuki?**

I like the organization and the visual tooltips used to make it easier to navigate. I also the timing features built into the guides.

**What do you dislike about Dozuki?**

When making guides, there are some inconveniences. There is little control over the text formatting with mandatory bullet pointing. The minimum image size restriction makes it hard to use cropped images, a built-in scaling feature would make it much easier to create guides, especially software-related ones.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki creates a platform that organizes guides needed for manufacturing in an easy-to-understand way.

  ### 16. Been Using Dozuki for almost 10 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wayne P. | Director of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Dozuki?**

I have used Dozuki at two different institutions as a documentation repository for end users. Dozuki is very easy to configure and creating documentation is as simple as can be. No need to use thrid-party software to create graphical documentation.

**What do you dislike about Dozuki?**

They do limit the amount of customization that they will allow without custom changes to your site, that being said, they have helped us work-around their own platform's limitations to achieve what we wanted.

**What problems is Dozuki solving and how is that benefiting you?**

Dissemination of documentation to end users, administrators and consultants.

  ### 17. A great way to promote a learning environment.

**Rating:** 4.0/5.0 stars

**Reviewed by:** CONNER T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Dozuki?**

Easy to use platform. Gives users the ability to see other work that has been put in place so that they can get correction if needed. The platform creates a collaborative environment that can be helpful to teams.

**What do you dislike about Dozuki?**

Some things, such as adding pictures, are "glitchy" when creating a new JTA. It can be frustrating when you take a picture but can not use it because it does not reach a requirement.

**What problems is Dozuki solving and how is that benefiting you?**

It helps the new hires have a guide they can reach at any time to help advance their knowledge on a situation they are handling. This makes training a lot easier for a tech who may have their hands full.

  ### 18. Work instruction game changer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michele O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Dozuki?**

DOZUKI is a very user friendly web program. It help us when revamping our training module with Work instruction that are all uniform within the company. Nice step by step training.

**What do you dislike about Dozuki?**

There is not much that we dislike with DOZUKI. One of the thing that I dislike is that we always see the users even when they left the company it's sometime long to see how has accès.

**What problems is Dozuki solving and how is that benefiting you?**

The work instructions or tutorial are simple with pictures and videos the end user has more facility in there day to day tasks and eccentric training. So we have less errors when users new and old perform there tasks.

  ### 19. Solid end user interface, obtuse editing tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Dozuki?**

Dozuki's interface is very clean, and that translates to great usability for our users that actually learn off of the guides. Also, the search feature is very good and has a great track record of allowing us to find obscure guides easily.

**What do you dislike about Dozuki?**

The organization and editing interface are obtuse. For editing, it's kinda unclear when things are or aren't saved, and formatting text is a strange process that makes it hard to see the results before you're done. The organization for guides is also extremely unintuitive, it doesn't follow a file structure-esque directory and it doesn't have a GUI, so relocating guides is very hard.

**What problems is Dozuki solving and how is that benefiting you?**

Training and preservation of processes. Our organiztion has a very high turnover rate, so having consistent guides that are easy to follow and allow for both simplicity and high detail is very nice.

  ### 20. Easy lay out that make sense. The apple of guide creation.

**Rating:** 4.5/5.0 stars

**Reviewed by:** anthony  L. | Operator, Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about Dozuki?**

Dozuki makes it easy to create a guide using the template they provide. The bulk step creator makes it easy to convert previously created guides into dozuki. This is very time-saving.

**What do you dislike about Dozuki?**

Some of my members wish that you would be able to add more than one video per step. This would allow members who are not able to edit videos together to help break down steps into more clear parts

**What problems is Dozuki solving and how is that benefiting you?**

I ask them to add Hmong translation to the website. This will help significantly with our members. We have a big portion of our members who speak and read Hmong better than english.

  ### 21. Dozuki has helped provide exceptional instruction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Dozuki?**

Dozuki does an excellent job making the task of forming instructions easy for production teams. Integrating video and pictures makes things a lot easier for training and ensures that steps that are "tribal knowledge" out on the floor do not get miscommunicated.

**What do you dislike about Dozuki?**

It seems that sometimes the approval process can be a little cumbersome. It would be nice if we couldto make small edits to punctuation or misspellings for efficiency purposes as yoapproveng dozuki instructions.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki is helping is ensure that product is built the same way every time instead of in-person training. We had a lot of steps that were either miscommunicated or skipped. This has helped tremendously.

  ### 22. Great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lucas P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Dozuki?**

Guides are well organized, easy to keep track of different areas. Possibility to create courses.

**What do you dislike about Dozuki?**

Limitations to some instructions. For example, linking only 3 images per step, or only one different style bullet point. At my company, on the old procedure program some different bullet points were used to indicate different hazards or the use of some PPE, something that cannot be fully accomplished in dozuki

**What problems is Dozuki solving and how is that benefiting you?**

Ease of access to procedures

  ### 23. Excellent Pre-Structured Electronic Work Instructions

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rob W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

Dozuki provides an excellent pre-formatted setup work writing Electronic Work Instructions and integrating photos as Visual Aids.

**What do you dislike about Dozuki?**

Dozuki struggles with photo and visual aid integration. Each work instruction step allows a maximum of only three photos. When printed, the images within the work instructions are very small and virtually unusable. This makes it difficult for businesses not electronically integrated in manufacturing to use Dozuki.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki allows us to write Electronic Work Instructions with a relatively junior team of engineers and manufacturing leaders. Unlike other systems I've used, Dozuki does not require years of experience to produce a good guide or work instruction.

  ### 24. A Wealth of Information; Easier to Organize and Access Than Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaitlyn J. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Dozuki?**

Our team loves how easy Dozuki is to use. We can drop any and all relevant documentation into Dozuki with just a few clicks. It even houses CAD documents if you .zip the folders. We use Dozuki for way more than just work instructions. It is our sole document controller as well! Using Dozuki is like having a whole team of doc control staff for a fraction of the cost.

**What do you dislike about Dozuki?**

The limit on the videos is a little cumbersome. At times, 5 minutes is just not enough to detail out the plethora of information we want to cover per step in our complex processes.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki did a fantastic job at solving our revision issues on the pages and folders. Before this year, there was no revision history present - and now, we can look at previous versions with ALL of the documentation still accessible from the past. It's awesome.

  ### 25. Very Useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Dozuki?**

Dozuki has been very helpful in setting up clear instructions for projects in a variety of areas. We've used Dozuki for subassemblies, testing, final assemblies, and for other processes

**What do you dislike about Dozuki?**

The only drawback I have in using Dozuki is the limitation of the number of pictures per step. There are times when having more than three would be helpful. In these cases, I simply add another step in the instructions

**What problems is Dozuki solving and how is that benefiting you?**

Dozui is allowing us to transfer tribal knowledge and undocumented steps into a form that is more useful to us.

  ### 26. Excellent Media Hosting & Control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gordon S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Dozuki?**

The ease of creating new guides, instructions, and uploading documents. With the approval process, Document control is clean and effective. Storing documents in the cloud space makes them easy to pull from any web-access platform.

**What do you dislike about Dozuki?**

I wish there were a way to input tables into the instructions sections in the guides. They live as pictures but can't be directly edited on the web.

**What problems is Dozuki solving and how is that benefiting you?**

Document control and availability is the primary use for Dozuki in our organization.

  ### 27. Good resource

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2023

**What do you like best about Dozuki?**

Dozuki is easy to use and fairly intuitive. Adding pictures is a snap and it is currently limited to 3 pictures per page. This is a good amount to make sure you don't overload the learner with too much on a single page

**What do you dislike about Dozuki?**

Dozuki does not format PDF output very well. A well-organized Dozuki page often becomes virtually unusable once made into a PDF.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki helps to organize helpful information in a single place accessible by all members of the organization.

  ### 28. Great software for keeping track of procedures, audits, and trainings.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Dozuki?**

For procedures and auditing, Dozuki has been a great asset. Like any system, it takes a little while to get set up, but even this process is much easier than other software.

**What do you dislike about Dozuki?**

The name. Each time we tell a new person at work the title of this software, you get laughs. Second, the WIKI portion of the site is awful. I would much rather see something simple and effective like Nuclino as a wiki site.

**What problems is Dozuki solving and how is that benefiting you?**

Creating Procedures and approval process for changes.

  ### 29. Training at its best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Toby W. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Dozuki?**

As a Quality professional, Dozuki greatly assists with our formal QMS requirements for training, training records, annual reminders, etc.
The ease of user access and quick and efficient building of procedures is top notch

**What do you dislike about Dozuki?**

Currently nothing. Each roadblock we encountered the Dozuki team was able to review and address.

**What problems is Dozuki solving and how is that benefiting you?**

New and existing operator training. Central database for user records and reminders. 
Single source for training and processes. Reduction of errors, scrap, and mis-shipments.

  ### 30. information at your finger tips

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Dozuki?**

Watching videos to see the task at hand is my top feature. I also like how you can change and update right on the guide. Editing makes it easy to keep up with changes.

**What do you dislike about Dozuki?**

I can not think of any downsides to Dozuki. The thing is going to be getting everyone to understand it. I do not like how our tablets are blocked for editing photos. I used to take photos and edit them in my spare time, so when I was ready to make a guide, it was a lot faster.  Now we are no longer allowed to do that.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki helped me advance in learning about my job when I was new to a job. It has also helped when training. I have been able to allow a trainee to go through applications on their own to see things I've talked about from a different perspective.

  ### 31. Works great for our needs.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeremy R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Dozuki?**

It makes you put out simple instructions in a format that is easy to understand.  It allows me to convey the information I know will be usable to those who need to perform the assigned tasks.

**What do you dislike about Dozuki?**

The only thing that comes to mind is the lower amount of pictures per step.  in some cases, having a picture per instruction in a step would be nice.  You are allowed eight areas per step and only three pictures.

**What problems is Dozuki solving and how is that benefiting you?**

It allows me to write work instructions with out leaving a lot for interpretation.   The instructions come out clear and get to the point.

  ### 32. Great product for creating customer reference guides.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Dozuki?**

Dozuki allows us to offer public facing product reference guides in a way that is easily adaptable as our product evolves.  We are a small team without a dedicated technical writer and this automates things in way that takes this challenge off our plates.

**What do you dislike about Dozuki?**

There has been some confusion regarding how to manage public facing guides versus company internal-only guides within the Dozuki file management system.  This could use a little cleanup.

**What problems is Dozuki solving and how is that benefiting you?**

It allows our team to create public facing user guides in an easy manner that eliminates the need for a staff technical writer.  This is essential for a small, lean technical group.

  ### 33. The software is very helpful, but there are a few quirks that don't thrill me.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

The interface and inclusion of pictures and videos really helps demonstrate how to perform certain tasks properly.  The commenting feature for our workers on the floor helps to get things rectified quickly as well.

**What do you dislike about Dozuki?**

The Wiki pages are quite annoying to be honest.  The coding syntax is just too old school for a modern piece of software.  These pages can be very helpful to input a lot of information on just one page rather than limited amount of characters/bullet points within each step of a procedure.   

The photo functionality also needs work.  iphone photos should be able to be uploaded in their standard sizing for our procedures and be a bit easier to manipulate.

**What problems is Dozuki solving and how is that benefiting you?**

Updating procedures and actually have documentation for differing processes is fantastic with this software.  It helps us get the information to our workers fast.

  ### 34. Easy to use platform with great support

**Rating:** 4.0/5.0 stars

**Reviewed by:** St John V. | Product Manager, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2020

**What do you like best about Dozuki?**

Dozuki provides a unique content creation interface that encourages the writing of meaningful guides that are easy to use and follow by end users. It is  helping resolve customer queries more effectively and efficiently than the traditional download pdf guides that we are moving away from. The Dozuki support team are quick to respond to and resolve any questions we have.

**What do you dislike about Dozuki?**

Dozuki follows a template format so flexibility may be restricted. This can be a downside for some, but we wanted an off the shelf solution and they have accommodated some of our requests to personalize, so check what you want to achieve against what the platform delivers, and also discuss with them if something that isn't available can be incorporated.

**Recommendations to others considering Dozuki:**

Thoroughly capture your requirements and what you are trying to achieve, then set up a means of comparing these against what Dozuki offers. Anything that doesn't fit or tick a box can be discussed with Dozuki. Also figure out how much customization you may want to do, then decide how much of it is actually necessary.

**What problems is Dozuki solving and how is that benefiting you?**

With Dozuki we are able to move away from booklet format user guides. This ensures our customers and team are always accessing the most current content and that content can be updated in real-time with push notifications. The simple interface and guide formats ensure authors keep the content focused and relevant. The content approval process has saved us a lot of time, allowing faster content updates.

**Official Response from Lucas Bishop:**

> Hello St John,

Thank you for taking a moment to share your experience. It's very helpful for our team to hear the different ways Dozuki is being leveraged.

As always, if you have ideas for how we can improve your experience, please don't hesitate to get in touch.

Best,

Lucas Bishop
Product Marketing Manager, Dozuki

  ### 35. Technical writing made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Al N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Dozuki?**

Easy to use when writing technical documents for specific purposes. Adding photographs to color-coordinated bullet points drives home attention to detail.

**What do you dislike about Dozuki?**

The only issue is adding only a finite number of photographs for each step.

**What problems is Dozuki solving and how is that benefiting you?**

The problem Dozuki is solving is one of communication with the quality team and another with attention to detail.

  ### 36. Great way to train staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon Gabriel R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

The thing I like best about dozuki is is how intuitive and easy it is to use to train staff

**What do you dislike about Dozuki?**

Some things I dislike about dozuki is the inability to have videos play within the steps

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki is helping make training more streamlined in my workplace. It makes revisiting complicated tasks a simple step by step proccess

  ### 37. Great product, Extremely user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donald A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Dozuki?**

The ability to post pictures and videos in the work instructions.

**What do you dislike about Dozuki?**

It would be great if Dozuki had a data collection system where assembler could enter measurements as the go through the steps in the work instructions.

**What problems is Dozuki solving and how is that benefiting you?**

Training people at multiple positions has been a lot easier since we started using Dozuki.

  ### 38. Really good for training

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ola L. | Cloud Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

It's a great tool for creating and managing technical documentation, primarily focusing on step-by-step guides, user manuals, and repair procedures. We use it to train our clients.

**What do you dislike about Dozuki?**

The cost is too high for what you're getting. It's a good tool but too expensive imho.

**What problems is Dozuki solving and how is that benefiting you?**

We are using it to train our clients.

  ### 39. Engineer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

Dozuki is very user friendly and easy to navigate. You're able to have a new user to the system pick up the software and understand how to create content. This is very helpful when it comes to documenting tribal knowledge.

**What do you dislike about Dozuki?**

The only downside of Dozuki is that there is no way to upload existing documents. You have to create a new document for all content. It would be very helpful to have the system use AI to take old standard work and upload it to the software into the desired format.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki helped us create standard work documents quickly and efficiently in a time of need. We were able to use the software to create the content we needed in a very short amount of time.

  ### 40. Great platform for multi-department training

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sam O. | Digital Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Dozuki?**

Dozuki is a great, easy-to-learn platform to create training materials for your team.

**What do you dislike about Dozuki?**

The UX could be a little better. It feels a little dated compared to other platforms.

**What problems is Dozuki solving and how is that benefiting you?**

We needed a platform suited to create training materials for several departments. Dozuki makes this organization simple.

  ### 41. Fairly easy to use but has its limitations

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ignatius B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

Easy to create steps, easy to upload photos and video for the most part.

**What do you dislike about Dozuki?**

Needs the option to put in more pictures per step, way too hard to make accessible generally to users.

**What problems is Dozuki solving and how is that benefiting you?**

Place to store standard work in case of audits

  ### 42. GOod for work instructions and communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tyler S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

Simple interface, easy to navigate and write instructions

**What do you dislike about Dozuki?**

images are capped at a certain size, which is not the easiest to manage

**What problems is Dozuki solving and how is that benefiting you?**

Helping to standardize work instructions. Allowing for the ease of distributing and tracking work efficiency

  ### 43. Dozuki Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Dozuki?**

The versatility of the Software is impressive. The technical and customer support is outstanding. We have partnered in several integrations with great participation from Dozuki team.

**What do you dislike about Dozuki?**

I think they can develop better reports.

**What problems is Dozuki solving and how is that benefiting you?**

Standardization of our procedures and training of our employees.

  ### 44. Clean and Intuitive Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Austin E. | Product Development Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

It is an excellent and concise way to create step-by-step tutorials with easy to add bullet points and images.

**What do you dislike about Dozuki?**

Although it is a simple to use program. The capabilities of the software make it a little too simple. Maybe add in more features like reader interactivity?

**What problems is Dozuki solving and how is that benefiting you?**

Giving new employees the ability to jump start their understanding of our work proceeses so we don't have to be creating jarring introductions to some complex machines.

  ### 45. Dozuki is very helpful for onboarding and training of our employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna R. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Dozuki?**

The different training modules that we make for how to run each machine. We use it for onboarding and tracking employee status and handbook/policy changes. We use it every day!

**What do you dislike about Dozuki?**

There is not something that I dislike. The Dozuki app could be more user-friendly. We utilize this daily, so finding a way to quickly allow employees to log in while at the press would be ideal.

**What problems is Dozuki solving and how is that benefiting you?**

Dozuki is solving the problem of physically passing out papers for training. It saves us time and, therefore, money. It keeps records that we can always reference in the future!

  ### 46. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fidel  G. | Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2022

**What do you like best about Dozuki?**

How clean the software looks and how easy it is to use. It has a lot of features like courses, forms, and even comments under guides that allow users to be more engaged.

**What do you dislike about Dozuki?**

Some of the syntax should be transformed into a button. I'd also like to have user profiles have more details. I also wish for media editing to be more flexible

**What problems is Dozuki solving and how is that benefiting you?**

It has made accessing and making/editing work instructions very easy and something people actually want to use. It has transformed how we train out associates too.

  ### 47. Dozuki

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Dozuki?**

The step by step format of Dozuki allows for more accurate instruction. I also like the feature that allows you to add parts and consumables to each guide, this minmizes the chances of anything being missed.

**What do you dislike about Dozuki?**

You can only include 3 photos in each step.

**What problems is Dozuki solving and how is that benefiting you?**

Creating production guides usig applications such as Word is extremely time consuming and tedious. Dozuki streamlines this process and handles all the formatting for me.

  ### 48. Out with the paper old, in with the digital new!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany K. | Talent Development Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Dozuki?**

Dozuki helped take us from the old style, paper work instructions that would get lost, torn, outdated, etc., to an environment with digital version-controlled SOPs.

**What do you dislike about Dozuki?**

Dozuki currently does not have a quizzing feature for training content. Although it probably should be a standard, they are working towards a solution, have kept us informed, and used us in their testing phases.

**What problems is Dozuki solving and how is that benefiting you?**

We use Dozuki for housing machine training and qualifications (a digital "certificate to operate," if you will), and each sign-off requires an acknowledgment from the trainee, trainer, and supervisor. Before Dozuki, supervisors relied on a manual spreadsheet when finding backup operators. Now, Dozuki's live and up-to-date information is easily accessible, and there's never doubt if it's accurate or current.

  ### 49. Enhancing Effectiveness in Technical Documentation and Training

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

Flexibility: Dozuki can be customized to fit your organization's specific needs, making it a versatile tool for creating technical documentation, work instructions, and other training materials.

**What do you dislike about Dozuki?**

Price: Dozuki is not a cheap tool, and some users have reported that the cost can be prohibitive for smaller organizations or teams.While Dozuki offers a range of powerful features, some users have suggested that the pricing could be more flexible, particularly for smaller organizations or teams.

**What problems is Dozuki solving and how is that benefiting you?**

We are creating all of our work instructions and standard work in Dozuki. It is a great tool to capture current processes and was super helpful when we moved our facilities

  ### 50. Working with dozuki has been great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roma S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Dozuki?**

I like how easy it to create useful and clear guides.

**What do you dislike about Dozuki?**

The naming conventions can get tricky when you cant reuse folder names.

**What problems is Dozuki solving and how is that benefiting you?**

Hopefully creating a skills matrix!


## Dozuki Discussions
  - [What way do other companies do Guide Audits?](https://www.g2.com/discussions/what-way-do-other-companies-do-guide-audits) - 1 comment, 1 upvote
  - [How can I pull metrics such as clicks on a topic](https://www.g2.com/discussions/how-can-i-pull-metrics-such-as-clicks-on-a-topic) - 1 comment, 1 upvote
  - [Where do I go for more questions?](https://www.g2.com/discussions/where-do-i-go-for-more-questions) - 1 comment, 1 upvote
  - [Which industry-specific compliances can Dozuki help me achieve and maintain?](https://www.g2.com/discussions/which-industry-specific-compliances-can-dozuki-help-me-achieve-and-maintain) - 1 comment, 1 upvote
  - [Can I sign up for a pilot?](https://www.g2.com/discussions/can-i-sign-up-for-a-pilot) - 1 comment, 1 upvote

- [View Dozuki pricing details and edition comparison](https://www.g2.com/products/dozuki/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A31%3A42+-0500&secure%5Bsession_id%5D=3cafa1b7-e88b-41fc-b7bd-fd966eff3436&secure%5Btoken%5D=c5ca9b9913d833c8b69c471f10371d5decc92fe8cb73703b914d8ffda48ea71d&format=llm_user)

## Dozuki Features
**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Execution**
- Planning
- Scheduling
- Collaboration

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

## Top Dozuki Alternatives
  - [Poka.io](https://www.g2.com/products/poka-io/reviews) - 4.6/5.0 (223 reviews)
  - [VKS](https://www.g2.com/products/vks/reviews) - 4.7/5.0 (16 reviews)
  - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,527 reviews)

