dotCMS Reviews & Product Details

dotCMS is a visual headless content management system (CMS) designed to assist compliance-led organizations in the creation, management, and publication of digital content across various sites, brands, and channels from a unified platform. This innovative solution combines the flexibility of a headless CMS with a user-friendly visual editing interface, making it suitable for both developers and content teams. The platform is particularly relevant for organizations that prioritize governance and compliance, such as those in financial services, healthcare, government, telecom, and manufacturing. It is ideal for use cases that involve managing multi-site brand and regional websites, intranets, customer portals, product and marketing sites, and localized content. By providing a centralized system, dotCMS allows users to maintain control over their content while ensuring that it meets regulatory requirements. Key features of dotCMS include its API-first design, which supports GraphQL, REST, and Page API, enabling developers to integrate with various front-end technologies like React, Next.js, and Angular. This flexibility allows for seamless integration with other systems, such as commerce, digital asset management (DAM), and product information management (PIM). Content editors benefit from a visual interface that includes drag-and-drop functionality and live preview capabilities, streamlining the content creation process. Governance and compliance are at the forefront of dotCMS's offerings, with built-in workflows, approval processes, audit trails, granular permissions, and version history. This ensures that organizations can maintain oversight of their content operations, with configurable roles and multi-step approval processes that enhance accountability. Furthermore, dotCMS is aligned with enterprise security and compliance standards, such as SOC 2 Type II and ISO 27001, providing peace of mind for organizations handling sensitive information. Organizations like BNP Paribas, Telus, and various regional health systems utilize dotCMS to consolidate their content platforms, standardize governance practices, and reduce operational overhead. The platform is tailored for teams that require both content flexibility and stringent control over publishing processes, making it a robust solution for managing digital content in a compliant manner.

Product Website

Seller

dotCMS

Discussions

dotCMS Community

Languages Supported

Danish, German, English, French, Italian, Japanese, Dutch, Norwegian, Polish, Slovenian, Spanish, Swedish

Overview by

Victoria Burt

Pricing

Pricing provided by dotCMS.

Community (Business Source License)

Free

View More Pricing Information

dotCMS Media

Collect, organize, and act on data and analytics to deliver a relevant customer experience

Hybrid features and an SPA editor (Edit Mode Anywhere) for managing an omnichannel experience

Arrange and manage content in-context across for all channels.

Drag-and-drop to design custom layouts and templates that can be used across channels and devices.

Build rich content structures that can be used across sites and channels.

Fully customizable workflows and permissions allow simple yet secure governance of content and digital assets.

Simplify content creation and delivery to save costs and grow revenue. dotCMS goes beyond headless, allowing developers and content teams to consolidate digital experiences across channels.

Your content management needs are complicated, but your CMS doesn't have to be.

Hear from Nollymar Longa, dotCMS Team Lead in R&D, on how the dotCMS product has evolved over the last seven years.

Whether your site and content need to be optimized for performance or you’re going through a redesign, dotCMS's Experiments Feature can help you take the guesswork out of your business-critical content using real-life user data.

dotCMS Vice President of Product Preston So explores the future of CMS and discusses an industry-wide shift to the Universal CMS.

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Verified User in Consumer Services

Small-Business (50 or fewer emp.)

5/8/2024

"Easier CMS"

4/5

What do you like best about dotCMS?

The platform is easier and more scalabale than CMS tools we've used previously. Being on the LTS version and having our maintenance done for us is great. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

We are currently going through the upgrade cycle, and we did not know about that during the presales process. We did not have to do this on our legacy CMS tool, so this has been a large learning curve and has taken a lot of time from the team. Review collected by and hosted on G2.com.

Response from Melissa Petrie of dotCMS

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Thank you for sharing your feedback on dotCMS. We're glad to hear that you find our platform easier and more scalable compared to your previous CMS tools, and that being on the LTS version has been a positive experience.

We apologize for any inconvenience caused by the upgrade cycle. We understand that this has been a significant adjustment for your team. We are investing resources into making the upgrade process a lower effort looking further into 2024 and 2025. Your feedback is important, and we will work to ensure more clarity around these processes. If there is anything our team can do to provide additional support, please reach out to your CSM for a conversation.

Thank you again for your input. It's great to know that the ability to schedule content publishing has been a significant benefit for your team.

Verified User in Financial Services

Enterprise (> 1000 emp.)

10/26/2021

"dotCMS is good product, still evolving. There are many opportunities to improve."

4/5

What do you like best about dotCMS?

dotCMS is a lightweight application, and it's an open source-based application. Suitable for express front-end development and backend cms API as well. dotCLI initiative. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

The upgrade is complex. Permissions are challenging to understand. The content push publish is not reliable. dotCLI is still not stable. Review collected by and hosted on G2.com.

Response from Jenn Ezell of dotCMS

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Prashant,

Thank you for your review. We appreciate your feedback, and I'm glad to hear you are moving to a Long Term Supported (LTS) version. Being on an LTS version should improve the overall user experience and make it easier to stay up to date.

We value our customer's feedback and would welcome any opportunity to discuss how to improve dotCMS for our users.

Best,

Jenn Ezell

Customer Success

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/14/2024

"Not a user-friendly platform"

1.5/5

What do you like best about dotCMS?

We're a very large institution with a wide base of content creators and upwards of 400,000 pieces of content. The pricepoint is affordable and we mostly can get done what we need to. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

Using dotCMS well is not at all easy for our internal clients and content creators. We have to employ a full-time trainer to ensure that people have an adequate skill level to use the platform. Review collected by and hosted on G2.com.

Response from Melissa Petrie of dotCMS

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Thank you for your feedback. We're sorry to hear about your experience and appreciate your honesty.

We would love to offer some training for your team to ensure your users have updated information on best practices. I would encourage you to reach out to your CSM so we can address your concerns and improve your experience.

Hossein G.

VP Application Development - Payment Services

Small-Business (50 or fewer emp.)

5/14/2024

"Application Development Executive with 20+ years of eCommerce Development Experience"

5/5

What do you like best about dotCMS?

Easy to use platform. Lots of good documentation. Excellent technical support staff on installation and confirmation of our rollout. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

Perhaps more experience with the on-prem installation. Review collected by and hosted on G2.com.

Michelle L.

Assistant Director of Web and Digital Marketing

Enterprise (> 1000 emp.)

5/7/2024

"16 years on the same CMS."

4/5

What do you like best about dotCMS?

The system is powerful, flexible and yet easy for end users. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

While their support team is generally responsive, their support documentation could be better. Review collected by and hosted on G2.com.

Response from Melissa Petrie of dotCMS

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Thank you for your feedback on dotCMS. We're delighted to hear that you find the system so powerful and user-friendly.

We appreciate your honesty about the support documentation. We are continually improving our documentation and welcome you to share any specific feedback with your CSM so our team can review.

Thank you again for your input!

Verified User in Human Resources

Small-Business (50 or fewer emp.)

5/8/2024

"Wonderfull flexible product"

4.5/5

What do you like best about dotCMS?

The flexibiltity of developing and the ease of use of adding new functionalities. A great product to design and develop custom(er) applications Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

It's a complex system, with a lot of technical details you have to be aware of Review collected by and hosted on G2.com.

Response from Melissa Petrie of dotCMS

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Thank you for your feedback on dotCMS. We're delighted to hear that you appreciate the flexibility and ease of use for developing new functionalities and custom applications.

We understand that the complexity of the system can be challenging. If you would be interested in any additional resources or training, please do not hesitate to reach out to your CSM with questions.

Thank you again for your input, your insights are valuable as we strive to improve our platform.

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/7/2024

"A Solid CMS"

3.5/5

What do you like best about dotCMS?

I really appreciate the excellent support we have gotten from dotCMS. They are always very responsive and helpful in troubleshooting tickets. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

There are some limitations, such as identifying where files or links are referenced. Review collected by and hosted on G2.com.

Response from Melissa Petrie of dotCMS

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Thank you for your feedback on dotCMS. We're thrilled to hear that dotCMS is serving your content management needs effectively and you've had a positive experience with our support team as we pride ourselves on excellent customer support.

We appreciate your honesty about the limitations you’ve experienced. If you would like any assistance in this area, please reach out to your CSM for additional resources including details to our Product Roadmap.

Thank you again for your input!

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/15/2024

"Great exerience"

5/5

What do you like best about dotCMS?

dotCMS has an incredible support team that is tennative to our needs. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

Still do not have a reason to dislike dotCMS. Review collected by and hosted on G2.com.

David W.

Mid-Market (51-1000 emp.)

8/28/2023

"dotCMS Best Management Software for Content Distribution."

4/5

What do you like best about dotCMS?

dotCMS is the best software for managing large databases and enables strong backend settings. You will love the custom design and astonishing layout of the dashboard. Furthermore, the templates are free to use and come with an advanced carousel. Therefore, it is not hard to use this platform for the growth of content, manage good labor distribution strategies, and improve the growth curve. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

dotCMS can be pit inconsistent than the proficiency it should provide. Furthermore, the software finds it hard to resolve bugs issues here. This tool can have good learning steep and a more intuitive interface but this version doesn't support good features. Additionally, the framework is not at all professional and customization is not an appealing option here. The developers should look into these problems and solve them as soon as possible. Review collected by and hosted on G2.com.

What problems is dotCMS solving and how is that benefiting you?

You will find this one quite advantageous in many ways. This software brings many opportunities for its users to groom their website and shows great adaptability to the audience. So, you will get plenty of help in producing quality content and then, managing the whole data with zero security concerns. dotCMS is the highly suggested software for those who want an all-rounder economic package with the best functioning. Review collected by and hosted on G2.com.

Cherry W.

Corporate Capital Finance Controller

Utilities

Mid-Market (51-1000 emp.)

10/26/2023

"''Managing, Creating and Delivering advanced content with dotCMS.''"

5/5

What do you like best about dotCMS?

There are several things this platform is enabling us to perform, some being;

1; Creating and managing advanced contents.

2; Apart from our brand, I also manage content types across multiple languages.

3; Several content types across multiple languages are well enlightened while using this tool.

4; Editing features are great working with.

Most importantly the platform feels more secure and scalable enhancing our workflow and tasks manipulation. Review collected by and hosted on G2.com.

What do you dislike about dotCMS?

Personally I feel that something should be done to improve the customization features to be more appealing. Review collected by and hosted on G2.com.

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Verified User

•

Last activity about 5 years ago

As a developer, how do your work with files?

1 Upvote

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Kelvin Ekonomi

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Last activity over 5 years ago

I didn't check last versions so it might be already there. When dotCMS will fully support all the entities (containers, templates, pages, etc) and content to be deployable through APIs? Is that in the roadmap and for when?

2 Upvotes

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