31 Dot Compliance QMS Reviews
User friendly, variety of reports, quick implementation Review collected by and hosted on G2.com.
Auditing module needs improvement, licences do not provide fair previleges / permissions. Master document module still needs some improvements from the point of view of Pharma GMP. Review collected by and hosted on G2.com.
It is a system that has complete quality management and electronic batch records , as well as forms. It only took two weeks to implement the system, including all electronic forms and batch records. All employees are able to complete their training electronically, and exams for documents are linked and automatically graded so the employee knows their score. The system is used daily by all teams (logistics, packaging, labelling, processing, quality, etc.) and the users find that since they can customize their dashboard, it makes it really easy to see exactly what their focus is.
The Dot Compliance IT team always responds the same day a ticket is issued and most complications can be resolved right away. They are extremely knowledgeable and help you better understand the functionality of the system.
There is so much included in this system that I could write about but the best is the user experience! Review collected by and hosted on G2.com.
The help section was what I disliked most but they are now integrating AI into the help section which has improved dreastically over the last couple of months. Review collected by and hosted on G2.com.
Dot Compliance QMS advantages/best characteristics:
- It is very easy to work with.
- The documents management module is very good one and allows to implement a efficient flow of review and approval of documents;
- It has a module dedicated to the training where everything is automatic. You can easily set a traing plan for some employee and he/she will receive it automatically via DOT and complete all the trainings in the software;
- It has a very good and efficient support team in case of any doubt;
- It has available a lot of manuals and videos about DOT for the users. Review collected by and hosted on G2.com.
Dot Compliance QMS:
- The version that i am working with (4.5) doesn't allow to, for example, to link more than 1 Change Control when you review a document.
- Althoug the module of "Change Control" is a good module it can be improved. It allows to change some information without a mandatory justification and signature - For example: The system allows to extend the due date of the change control (in case you are a QA user) without give a justification or without an eletronically signature for this change. (in version 4.5.)
Note: Currently DOT Compliance is in the version 5 and so some of this bugs can be already fixed. As i didn't do the updgrade yet, I didn't confirm that. Review collected by and hosted on G2.com.
Highly customizable. Automatic document numbering is available. Training is available. Support for issues or trouble shooting new ideas can be requested. Review collected by and hosted on G2.com.
Poor implementation and improper training prior to use has resulted in a large number of issues and some very unhappy team members. Although this is an internal issue, it has clouded the opinion of many staff members in the use of this new QMS. It will take considerable time to resolve all the issues created by this hasty implementation and DotCompliance seem happy and able to help us move forward. Review collected by and hosted on G2.com.
It is great to be able to use a system that has a complete quality management system and electronic batch record records, as well as forms. The system has an excellent chatter function that allows quick communication with individuals throughout the company. Another great feature this system has is the ability to link items, such as samples with batch records, batch records to change controls, or change controls to deviations, to name a few. Lastly, Dot Compliance has a very responsive and knowledgeable IT team and customer service team. Review collected by and hosted on G2.com.
There are very few issues with the system, and since I started using Dot Compliance, they have updated the system to correct any functions that I did not like or suggested a way to work better. Currently, the only process that the system is lacking is reports regarding master documents. Review collected by and hosted on G2.com.
The ease of use and linking between modules is great / i use the document module as an electronic validation database and also utilise it to complete validation documentation electronically which is a great benefit to the business Review collected by and hosted on G2.com.
The loss of unique numbering systems in the document module / the system allows you to retain a legacy number but after a few revisions, this can be overwritten by the standard DOT Compliance numbers Review collected by and hosted on G2.com.
The home/dashboard area is useful for providing an overview of all areas of the platform. I particularly appreciate that my open trainings etc are clearly visible immediately upon opening DotCompliance, ensuring they are not forgotten. Review collected by and hosted on G2.com.
The way in which documents are displayed can be confusing - i.e the document version displayed when a file is open is not always the most recent/effective version, introducing a risk of relying upon an outdated SOP for those who aren't aware.
It would be helpful to be able to access open trainings directly from the panel on the home/dashboard tab. Review collected by and hosted on G2.com.
Dot compliance has an attractive/easy to follow layout. It is a convenient place to keep all documents pertaining to mine and my colleagues daily tasks at work. Review collected by and hosted on G2.com.
It is on the whole good however sometimes searching for particular documents is hard unless I use the right keywords, however this could be due to my own organisation naming documents in a way that isn't intuitive to me. Review collected by and hosted on G2.com.
Easy access to documents with the ability to link them, track changes and people putting their e-signatures on documents. I was also impressed with the ability to add automatic headers and footers to uploaded documents. Review collected by and hosted on G2.com.
More options for searching documents are required. Maybe add options to search by date loaded or changed. Time out, where the system disconnects seems to be a bit short. Also, document loading times feel a bit long. Review collected by and hosted on G2.com.
I really like the Search history section. I also like Pinning the recently searched documents. I also like the communication of DOT compliance with other software tools we use in the organization. Review collected by and hosted on G2.com.
A few things I do not like with DOT are as It is very detrimental when compared to other eQMS I used. The other thing I do not like is it needs to streamline the numbering system. Review collected by and hosted on G2.com.
