Doppel Reviews (52)

Reviews

Doppel Reviews (52)

4.6
52 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Doppel for its exceptional customer support and effective threat detection, noting that the team is highly responsive and proactive in addressing issues. Many appreciate the platform's ease of use and seamless integration, which allows for quick takedowns of malicious content. A common limitation mentioned is that the dashboard can be overwhelming for new users, but overall sentiment remains very positive.

Pros & Cons

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Verified User in Real Estate
IR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Collaborative, Threat-Adaptive Partner—But API Limits Slow Automated Takedowns"
3.5/5
What do you like best about Doppel?

Egger works with us to develop and adapt to the unique threat landscape our market faces every day. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

API limitations when automating takedowns. Review collected by and hosted on G2.com.

PP
Paul P.
Chief Information Security & Privacy Officer
Mid-Market (51-1000 emp.)
"Doppel has been a life-saver, literally for brand protection"
5/5
What do you like best about Doppel?

Ease of use. Their interface in requesting take downs of malicious and fraudulent websites and social media accounts is truly revolutionary. The ease of implementation of this solution was seamless and the brands that we wanted to protect were easily included. The number of features in their interface also exceeds that of many of its competitors and their customer support did a lot of hand holding throughout the integration process, which again made the product seamless and process completely efficient. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

The interface is not mobile enabled making it difficult to transact from a mobile device. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Easy-to-Navigate UI and Straightforward Integration Setup"
4/5
What do you like best about Doppel?

I like the console’s UI because it’s easy to navigate and understand. I also appreciate how straightforward the integration setup is. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

There’s no way to bulk-close all the leaked credentials items from the console. I ended up having to ask someone at Doppel to handle it for me on the back end. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"Exceptional Brand Protection and Support—Highly Recommended"
5/5
What do you like best about Doppel?

We’ve had a very positive experience working with Doppel. Their platform helps protect our brand by continuously scanning social media and domains to identify malicious or fraudulent accounts and websites. What sets them apart is that they don’t just detect threats — they also handle the entire takedown process efficiently, saving our team significant time and effort.

Their customer support is excellent, especially when urgent situations arise. The Doppel team is always responsive, professional, and proactive in keeping our brand safe online. Highly recommended for any company looking to safeguard its digital presence. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

There is nothing that comes to mind that I dislike about Doppel. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Excellent value for resource-constrained businesses"
4/5
What do you like best about Doppel?

Their support service is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

It could offer more use cases for the data it holds. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Impressive tech + support, but dashboard UI needs a little love"
3.5/5
What do you like best about Doppel?

The tech itself is pretty impressive. Detection is definitely Doppel's superpower - does what it promises and finds and nukes impersonating domains and phishing sites. John is really easy to work with and we really appreciate the live support. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

That "Wall of Data" feeling. The first time you log in, it can be a bit overwhelming. The main dashboard throws a ton of info at you all at once - lists of threats, status updates. It's all useful, but it’s hard to know where to focus your attention, but the severity level indicator is helpful. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Powerful Actionable Alerts, but Platform Vision Needs Clarity"
4.5/5
What do you like best about Doppel?

More than just an alerting tool, allows for action on various items

The team is super responsive

They keep adding new features Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Minor but understanding where the overall security product fits and the vision, also moving away from modules so its more a platform play Review collected by and hosted on G2.com.

Andrew D.
AD
Andrew D.
Small-Business (50 or fewer emp.)
"Exceptional Support, Effective Phishing Protection"
4.5/5
What do you like best about Doppel?

I truly appreciate Doppel's quick response and proactive assistance during a crucial cyberattack, which significantly helped us in taking down phishing sites and maintaining user trust. Their seamless setup process, where they handled everything, was incredibly convenient. The team’s active involvement made the service worth the cost. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

I found the service a little expensive for what we needed. Review collected by and hosted on G2.com.

Verified User in Maritime
UM
Verified User in Maritime
Enterprise (> 1000 emp.)
"Excellent UI and Easy Navigation, No Complaints So Far"
5/5
What do you like best about Doppel?

Very good UI on the platform, which is easy to navigate and deal with alerts. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Nothing at the moment, the platform does exactly what we require it to do. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Very positive experience in the product and getting support quickly."
4.5/5
What do you like best about Doppel?

Responsiveness in actioning alerts, low noise, quick support. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

API/webhook documentation could be better and include more technical details. Review collected by and hosted on G2.com.